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Compare Apple Remote Desktop and ScreenConnect 
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At a Glance
Market Segments
Small-Business (35.8% of reviews)
Small-Business (65.9% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
Apple Remote Desktop
Star Rating
(53)4.3 out of 5
Market Segments
Small-Business (35.8% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Apple Remote DesktopScreenConnect
Star Rating
(489)4.7 out of 5
Market Segments
Small-Business (65.9% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Free Trial is available
Learn more about ScreenConnectApple Remote Desktop vs ScreenConnect
When assessing the two solutions, reviewers found ScreenConnect easier to use, set up, and administer. Reviewers also preferred doing business with ScreenConnect overall.
- Reviewers felt that ScreenConnect meets the needs of their business better than Apple Remote Desktop.
- When comparing quality of ongoing product support, reviewers felt that ScreenConnect is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of ScreenConnect over Apple Remote Desktop.
Pricing
Entry-Level Pricing
Apple Remote Desktop
No pricing availableScreenConnect
No pricing availableFree Trial
Apple Remote Desktop
No trial information availableScreenConnect
Free Trial is available
Ratings
Meets Requirements
8.4
47
9.3
403
Ease of Use
8.7
47
9.3
406
Ease of Setup
8.2
19
8.9
331
Ease of Admin
8.1
18
8.9
328
Quality of Support
8.0
35
8.8
346
Has the product been a good partner in doing business?
8.6
14
9.1
313
Product Direction (% positive)
6.0
47
8.7
399
Features by Category
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Productivity Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Presenter Tools
Not enough data
8.6
15
Not enough data
Feature Not Available
Not enough data
9.7
19
Not enough data
8.8
16
Conferencing Options
Not enough data
7.9
14
Not enough data
6.7
13
Not enough data
Feature Not Available
Application Tools
Not enough data
8.1
13
Not enough data
8.6
16
Not enough data
Feature Not Available
Agentic AI - Screen Sharing
Not enough data
Not enough data
Collaboration Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Meeting Coordination
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Software Type
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Video Conferencing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
9.6
45
Not enough data
9.2
43
Not enough data
9.0
40
Not enough data
9.3
47
Not enough data
9.1
45
Not enough data
8.9
46
Maintenance
Not enough data
9.3
46
Not enough data
8.8
35
Communication
Not enough data
8.9
43
Not enough data
7.6
29
Not enough data
Feature Not Available
Not enough data
8.2
37
Security
Not enough data
8.8
31
Not enough data
8.8
36
Device Support
Not enough data
8.0
40
Not enough data
8.8
40
Not enough data
8.8
40
Performance
Not enough data
8.3
38
Remote Support - Remote Video Support
Not enough data
8.3
5
Not enough data
8.0
5
Not enough data
9.3
5
Content - Remote Video Support
Not enough data
Not enough data
Not enough data
Not enough data
Platform - Remote Video Support
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
9.3
5
Administration
8.3
11
8.9
95
7.9
11
8.7
87
8.1
12
8.4
89
8.1
6
8.7
78
7.4
9
8.9
81
8.0
11
9.3
106
8.3
11
Feature Not Available
Platform
6.3
9
9.0
97
5.5
7
7.8
81
7.4
12
7.9
82
9.1
11
9.5
107
Security
6.8
10
Feature Not Available
7.5
10
9.0
89
6.8
11
Feature Not Available
Categories
Categories
Shared Categories
Apple Remote Desktop and ScreenConnect are categorized as Remote Desktop
Unique Categories
Apple Remote Desktop has no unique categories
ScreenConnect is categorized as Screen Sharing, Remote Support, Video Conferencing, and Remote Video Support
Reviews
Reviewers' Company Size
Apple Remote Desktop
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
ScreenConnect
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
15.1%
Primary/Secondary Education
7.5%
Higher Education
7.5%
Education Management
7.5%
Computer Software
7.5%
Other
54.7%
Information Technology and Services
42.7%
Computer Software
6.0%
Computer & Network Security
6.0%
Computer Networking
3.9%
Hospital & Health Care
3.4%
Other
37.9%
Alternatives
Discussions
What is Apple Remote Desktop used for?
1 Comment
HP
Remote Control: Apple Remote Desktop allows you to control another Mac computer remotely. This is particularly useful for providing technical support or...Read more
How do I get Apple Remote Desktop for free?
1 Comment
HP
Apple Remote Desktop is not available for free. It is a paid software application developed by Apple. designed to enable users to remotely manage and control...Read more
Apple Remote Desktop has no more discussions with answers
I would like to switch my current ScreenConnect installation to ConnectWise's Automate. Can I?
1 Comment
RD
Yes you can, you need to speak with your account executive.Read more
What does ConnectWise control do?
1 Comment
BF
It performs remote helpdesk, remote support and most of the LogmeIn Rescue type work Read more
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