Users report that Apple Mail excels in ease of use with a score of 8.4, making it a preferred choice for small businesses looking for a straightforward email solution. In contrast, OpenText GroupWise has a lower ease of use rating at 7.7, which some users find less intuitive.
Reviewers mention that Apple Mail's ease of setup is impressive, scoring 8.9, which allows users to get started quickly without extensive technical knowledge. On the other hand, OpenText GroupWise, while scoring slightly higher in ease of admin at 9.0, does not match the initial setup simplicity of Apple Mail.
G2 users highlight the quality of support for Apple Mail at 8.0, indicating a reliable support system for troubleshooting and assistance. Conversely, OpenText GroupWise has a lower support rating of 7.5, leading some users to express concerns about the responsiveness and effectiveness of their support team.
Reviewers mention that Apple Mail has a positive product direction score of 6.5, suggesting ongoing improvements and updates that align with user needs. In stark contrast, OpenText GroupWise has a concerning product direction score of 3.0, which raises questions about its future development and feature enhancements.
Users on G2 report that Apple Mail's generative AI features, such as AI Text Generation (8.2) and AI Text-to-Speech (8.3), provide valuable tools for enhancing productivity. OpenText GroupWise, while offering some AI capabilities, does not match the effectiveness and user satisfaction seen with Apple Mail's features.
Users say that Apple Mail is particularly well-suited for small businesses, with 57.9% of reviews coming from this segment, indicating a strong alignment with their needs. In contrast, OpenText GroupWise is more favored by mid-market users (45.5% of reviews), which may reflect its more complex feature set that could be overwhelming for smaller organizations.
Pricing
Entry-Level Pricing
Apple Mail
No pricing available
OpenText GroupWise
No pricing available
Free Trial
Apple Mail
No trial information available
OpenText GroupWise
No trial information available
Ratings
Meets Requirements
8.1
135
8.1
20
Ease of Use
8.4
136
7.7
20
Ease of Setup
9.0
44
9.0
5
Ease of Admin
7.9
36
9.0
5
Quality of Support
8.0
105
7.5
16
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Hi Mauricio,
Since you posted this quite some time ago, have you already figured out the answer or do you still need help?
RegardsRead more
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