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Compare Applause and Userlytics 
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At a Glance
Market Segments
Mid-Market (44.7% of reviews)
Mid-Market (48.4% of reviews)
Entry-Level Pricing
No pricing available
Free Trial
Applause
Star Rating
(39)4.4 out of 5
Market Segments
Mid-Market (44.7% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
No pricing available
Learn more about ApplauseUserlytics
Star Rating
(170)4.4 out of 5
Market Segments
Mid-Market (48.4% of reviews)
Pros & Cons
Entry-Level Pricing
Free Trial
Free Trial is available
Browse all 6 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Applause excels in Quality of Support with a score of 9.4, while Userlytics closely follows with a score of 9.5, indicating both platforms provide excellent customer service, but Applause has a slight edge in user satisfaction.
- Reviewers mention that Applause offers a more robust Feedback Tracking system, which allows for better organization and management of user feedback, while Userlytics is noted for its Survey Management capabilities, making it easier to deploy and analyze surveys.
- G2 users highlight that Applause's Test Variety is superior, providing a wider range of testing options, whereas Userlytics is praised for its Video Interview feature, which allows for more in-depth user insights through face-to-face interactions.
- Users on G2 report that Applause's Media Library functionality is highly rated at 8.1, facilitating better management of multimedia feedback, while Userlytics' Device Responsiveness is noted to be slightly lower, impacting the user experience across different devices.
- Reviewers say that Userlytics shines in Generative AI features, particularly in AI Text Summarization with a score of 7.6, which helps users quickly digest feedback, while Applause lacks in this area, making it less efficient for users who rely on AI tools.
- Users report that both platforms have similar scores in Ease of Use at 8.1, but Applause's Ease of Setup is slightly better at 8.6 compared to Userlytics' 8.5, suggesting that new users may find Applause easier to get started with.
Pricing
Entry-Level Pricing
Applause
No pricing availableUserlytics
Try Userlytics for Free
Free Trial
- https://www.userlytics.com/demo
Free Trial
Applause
No trial information availableUserlytics
Free Trial is available
Ratings
Meets Requirements
8.9
37
8.5
125
Ease of Use
8.1
37
8.2
126
Ease of Setup
8.6
21
8.6
70
Ease of Admin
8.3
22
8.6
63
Quality of Support
9.4
36
9.5
126
Has the product been a good partner in doing business?
9.0
22
9.3
64
Product Direction (% positive)
8.7
37
9.0
114
Features by Category
User Response Methods
Not enough data
8.3
77
|
Verified
Not enough data
8.4
89
|
Verified
Not enough data
8.4
86
|
Verified
Not enough data
7.3
51
Not enough data
8.0
82
|
Verified
Participant Selection
Not enough data
7.5
66
|
Verified
Not enough data
7.2
42
Not enough data
7.4
52
|
Verified
Not enough data
8.2
90
|
Verified
Insights
Not enough data
8.0
90
|
Verified
Not enough data
7.9
82
|
Verified
Not enough data
7.6
77
Generative AI
Not enough data
7.6
33
Functionality
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Admin
Not enough data
Not enough data
Feedback Source
Not enough data
8.1
13
Not enough data
8.7
13
Not enough data
7.7
11
Not enough data
7.7
10
Not enough data
7.7
15
Feedback Management
Not enough data
8.2
11
Not enough data
8.5
12
Not enough data
8.5
14
Not enough data
8.8
14
Insights
Not enough data
Feature Not Available
Not enough data
8.5
14
Not enough data
8.4
15
Agentic AI - Demo Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Automation Testing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Survey Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Process Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
System Management
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Software Testing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Applause and Userlytics are categorized as Software Testing
Unique Categories
Userlytics is categorized as User Research, Enterprise Feedback Management, and Consumer Video Feedback
Reviews
Reviewers' Company Size
Applause
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Userlytics
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
10.5%
Retail
7.9%
Information Technology and Services
7.9%
Telecommunications
5.3%
Internet
5.3%
Other
63.2%
Computer Software
13.0%
Information Technology and Services
9.3%
Financial Services
8.7%
Marketing and Advertising
8.1%
Retail
5.0%
Other
55.9%
Discussions
How best we can integrate Applause to our CI/CD pipeline
1 Comment
ML
At our company we work using CI/CD based on 2 weeks sprints. WE use applause as remote testing platform basically for Exploratory testing on Staging...Read more
Applause has no more discussions with answers
Userlytics has no discussions with answers
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