Introducing G2.ai, the future of software buying.Try now
Compare Applause and Lyssna 
Featured Products
At a Glance
Market Segments
Mid-Market (44.7% of reviews)
Small-Business (37.7% of reviews)
Entry-Level Pricing
No pricing available
Free 3 Seats Per Month
Applause
Star Rating
(39)4.4 out of 5
Market Segments
Mid-Market (44.7% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
No pricing available
Learn more about ApplauseLyssna
Star Rating
(159)4.5 out of 5
Market Segments
Small-Business (37.7% of reviews)
Pros & Cons
Entry-Level Pricing
Free 3 Seats Per Month
Browse all 4 pricing plansApplause vs Lyssna
When assessing the two solutions, reviewers found Lyssna easier to use, set up, and administer. However, reviewers felt that both vendors make it equally easy to do business overall.
- Reviewers felt that Applause meets the needs of their business better than Lyssna.
- When comparing quality of ongoing product support, reviewers felt that Applause is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of Lyssna over Applause.
Pricing
Entry-Level Pricing
Applause
No pricing availableLyssna
Free
Free
3 Seats Per Month
- 1 study per month
- 15 self-recruited test and survey responses
- Core methodologies
Free Trial
Applause
No trial information availableLyssna
Free Trial is available
Ratings
Meets Requirements
8.9
37
8.5
145
Ease of Use
8.1
37
9.1
147
Ease of Setup
8.6
21
9.2
104
Ease of Admin
8.3
22
8.9
53
Quality of Support
9.4
36
9.1
97
Has the product been a good partner in doing business?
9.0
22
9.0
41
Product Direction (% positive)
8.7
37
9.3
147
Features by Category
User Response Methods
Not enough data
8.8
126
Not enough data
6.8
79
Not enough data
7.1
80
Not enough data
Feature Not Available
Not enough data
8.1
105
Participant Selection
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.2
114
Insights
Not enough data
8.3
118
Not enough data
7.5
110
Not enough data
7.7
100
Generative AI
Not enough data
7.1
33
Functionality
Not enough data
8.7
35
Not enough data
7.7
32
Not enough data
6.9
32
Not enough data
7.9
30
Not enough data
7.8
30
Admin
Not enough data
8.5
33
Platform Basics
Not enough data
7.4
11
Not enough data
8.3
12
Platform Content
Not enough data
7.8
10
Not enough data
9.2
11
Not enough data
8.5
11
Not enough data
9.0
10
Not enough data
7.5
10
Platform Performance
Not enough data
7.6
11
Not enough data
6.8
11
Platform
Not enough data
7.6
15
Not enough data
6.2
13
Not enough data
6.0
13
Not enough data
8.8
14
Not enough data
9.0
15
Not enough data
7.7
14
Not enough data
8.0
15
Not enough data
8.6
15
Functionality
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Survey Management
Not enough data
8.3
52
Not enough data
9.0
54
Not enough data
8.0
47
Not enough data
8.2
46
Survey Customization
Not enough data
7.8
48
Not enough data
6.7
46
Not enough data
7.5
46
Not enough data
6.5
41
Survey Insights
Not enough data
7.9
45
Not enough data
5.9
39
Not enough data
8.2
46
Not enough data
8.3
44
Agentic AI - Survey
Not enough data
7.1
11
Not enough data
7.6
11
Not enough data
8.2
11
Functionality
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Automation Testing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Feature Not Available
Not enough data
Not enough data
Survey Management
Not enough data
9.7
5
Not enough data
9.3
5
Not enough data
8.3
5
Not enough data
7.0
5
Process Management
Not enough data
6.7
5
Not enough data
6.3
5
Not enough data
7.0
5
Not enough data
7.7
5
System Management
Not enough data
8.3
5
Not enough data
8.0
5
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Software Testing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Survey Design - Consumer Insights Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Audience Access - Consumer Insights Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data Collection - Consumer Insights Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics - Consumer Insights Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Collaboration - Consumer Insights Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Applause and Lyssna are categorized as Crowd Testing Tools
Unique Categories
Lyssna is categorized as Interview Scheduling, User Research, Enterprise Feedback Management, Survey, and Consumer Insights Platforms
Reviews
Reviewers' Company Size
Applause
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Lyssna
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
10.5%
Retail
7.9%
Information Technology and Services
7.9%
Telecommunications
5.3%
Internet
5.3%
Other
63.2%
Information Technology and Services
14.3%
Design
11.0%
Marketing and Advertising
10.4%
Computer Software
10.4%
Financial Services
5.8%
Other
48.1%
Discussions
How best we can integrate Applause to our CI/CD pipeline
1 Comment
ML
At our company we work using CI/CD based on 2 weeks sprints. WE use applause as remote testing platform basically for Exploratory testing on Staging...Read more
Applause has no more discussions with answers
Lyssna has no discussions with answers
Hunting for software insights?
With over 3 million reviews, we can provide the specific details that help you make an informed software buying decision for your business. Finding the right product is important, let us help.
