We've used Appirio as a Salesforce.com professional services partner for the last year. We've done very large, strategic projects with Appirio and they have delivered on-time and on-budget with high quality work. The people are top notch and they are...
The way in which the transition was made when we would go in as an IT team.
Lack of SFDC experience/knowledge across the entire team. As an administrator with 3+ years of experience doing smaller implementations and managing multiple small instances I was by far the most knowledgeable person on either Appirio or our side of the...
Frequently transfer of knowledge and lacking experience within a company's scope means missing intricacies that you get with someone who has worked within a company for a number of years. depending on context this may be tolerable, but has shot us in the foot.