Compare Appian and Zapier
Featured Products
At a Glance
Market Segments
Enterprise (58.4% of reviews)
Small-Business (71.4% of reviews)
Entry-Level Pricing
No pricing available
Free
Appian
Star Rating
(485)4.5 out of 5
Market Segments
Enterprise (58.4% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Free Trial is available
Learn more about Appian
Zapier
Star Rating
(2,056)4.5 out of 5
Market Segments
Small-Business (71.4% of reviews)
Pros & Cons
Entry-Level Pricing
Free
Browse all 5 pricing plans
Summary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Appian excels in managing complex workflows, with users highlighting its ability to handle heavy and complicated logic across various departments. This makes it a strong choice for enterprises needing strict audit trails and intricate data paths.
- Users say that Zapier stands out for its practicality and ease of use, especially for beginners. Many find it transformative for automating tasks, such as streamlining the hiring process, which previously required manual effort.
- Reviewers mention that Appian's recent introduction of agentic AI and low-code capabilities positions it as a leader in the market, offering features like AI copilot and dynamic infrastructure scaling that enhance its functionality for advanced users.
- According to verified reviews, Zapier's user-friendly automations appeal to a broad audience, making it accessible for both novices and experienced users. This versatility is a key factor in its popularity among small businesses.
- G2 reviewers highlight that while both platforms have similar star ratings, Appian's focus on enterprise-level solutions may not cater as effectively to smaller businesses, which could find Zapier's offerings more aligned with their needs.
- Users note that Appian's implementation process is praised for its intuitive onboarding, which helps new users get up to speed quickly, while Zapier's setup is also straightforward, making it easy for users to start automating tasks right away.
Pricing
Entry-Level Pricing
Appian
No pricing availableZapier
Free
Free
For individuals starting out with automation.
- 1-to-1 automations
- Unlimited Zaps (Zap = automated workflow)
- Visual editor
Free Trial
Appian
Free Trial is available
Zapier
Free Trial is available
Ratings
Meets Requirements
8.5
282
9.0
1,724
Ease of Use
8.7
339
8.6
1,756
Ease of Setup
8.5
280
8.6
1,244
Ease of Admin
8.5
226
8.8
775
Quality of Support
8.5
275
8.4
1,427
Has the product been a good partner in doing business?
8.8
229
8.8
726
Product Direction (% positive)
9.0
271
8.9
1,661
Features by Category
Automation Building
8.6
37
|
Verified
Not enough data
8.1
33
Not enough data
8.1
32
Not enough data
8.3
38
|
Verified
Not enough data
8.6
41
|
Verified
Not enough data
8.2
32
Not enough data
Bot Management & Execution
8.6
36
|
Verified
Not enough data
8.6
34
|
Verified
Not enough data
8.6
34
|
Verified
Not enough data
8.4
30
|
Verified
Not enough data
8.8
35
|
Verified
Not enough data
8.7
39
|
Verified
Not enough data
Intelligent Automation
8.5
31
|
Verified
Not enough data
8.0
27
|
Verified
Not enough data
8.0
28
|
Verified
Not enough data
Agentic AI - Robotic Process Automation (RPA)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Digital Workflows
8.7
68
|
Verified
Not enough data
8.5
68
|
Verified
Not enough data
7.8
63
|
Verified
Not enough data
Forms
8.5
64
|
Verified
Not enough data
8.3
64
|
Verified
Not enough data
8.5
64
|
Verified
Not enough data
Automation
8.8
67
|
Verified
Not enough data
8.8
67
|
Verified
Not enough data
8.3
64
|
Verified
Not enough data
7.6
55
Not enough data
Agentic AI - Digital Process Automation (DPA)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Development
Not enough data
9.1
726
Not enough data
8.3
362
|
Verified
Not enough data
9.0
486
|
Verified
Not enough data
9.2
532
|
Verified
Not enough data
8.5
371
|
Verified
Not enough data
8.7
354
Not enough data
8.0
319
Management
Not enough data
8.7
391
|
Verified
Not enough data
8.5
394
|
Verified
Not enough data
8.6
366
|
Verified
Not enough data
8.6
354
|
Verified
Not enough data
8.4
324
Security
Not enough data
8.7
329
|
Verified
Not enough data
8.8
331
|
Verified
Not enough data
8.7
322
|
Verified
Integration Options
Not enough data
8.7
320
|
Verified
Not enough data
8.4
314
|
Verified
Not enough data
8.0
308
|
Verified
Not enough data
8.0
292
|
Verified
Deployment
Not enough data
8.1
291
Not enough data
8.6
304
Process Management
7.7
8
Not enough data
7.6
9
Not enough data
7.6
9
Not enough data
7.2
9
Not enough data
Process Analysis
7.3
8
Not enough data
7.1
8
Not enough data
7.5
8
Not enough data
Automation
6.7
7
Not enough data
6.9
7
Not enough data
Generative AI
8.3
5
Not enough data
Agentic AI - Process Mining
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
7.7
53
Not enough data
7.7
52
Not enough data
Process Management
8.5
155
Not enough data
8.4
154
Not enough data
8.4
154
Not enough data
7.8
121
Not enough data
8.4
134
Not enough data
8.0
118
Not enough data
8.2
119
Not enough data
Customization
7.6
152
Not enough data
8.8
163
Not enough data
8.5
153
Not enough data
8.1
151
Not enough data
8.6
165
Not enough data
Collaboration
8.3
159
Not enough data
8.3
158
Not enough data
8.5
165
Not enough data
8.7
158
Not enough data
Agentic AI - Business Process Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Process Development
8.5
127
Not enough data
Functionality - Process Orchestration
7.6
13
Not enough data
9.0
13
Not enough data
9.2
14
Not enough data
9.2
15
Not enough data
8.5
13
Not enough data
Integration & Adaptability - Process Orchestration
8.2
14
Not enough data
8.9
14
Not enough data
8.9
14
Not enough data
8.1
14
Not enough data
9.0
13
Not enough data
8.3
13
Not enough data
8.3
13
Not enough data
8.7
14
Not enough data
Customization - AI Agent Builders
Not enough data
8.5
43
Not enough data
8.5
40
Not enough data
8.2
39
Functionality - AI Agent Builders
Not enough data
8.5
42
Not enough data
8.2
39
Not enough data
8.2
37
Not enough data
7.9
37
Data and Analytics - AI Agent Builders
Not enough data
7.9
39
Not enough data
7.7
37
Not enough data
8.0
35
Integration - AI Agent Builders
Not enough data
9.0
46
Not enough data
8.7
39
Not enough data
8.7
36
Not enough data
8.7
43
Business Automation Platforms (BAPs)Hide 18 FeaturesShow 18 Features
Not enough data
Not enough data
Workflow Design & Orchestration
Not enough data
Not enough data
Not enough data
Not enough data
Integrations & Connectivity
Not enough data
Not enough data
Not enough data
Not enough data
Automation Execution & Intelligence
Not enough data
Not enough data
Not enough data
Not enough data
Development & Customization
Not enough data
Not enough data
Not enough data
Not enough data
Governance & Security
Not enough data
Not enough data
Not enough data
Not enough data
Reporting & Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Business Automation Platforms (BAPs)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Genesys AppFoundry Marketplace
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AWS Marketplace
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Workflow Design & Integration - AI Orchestration
Not enough data
8.4
24
Not enough data
9.2
25
Not enough data
8.4
26
Not enough data
8.8
25
Not enough data
8.0
23
Not enough data
8.2
23
Performance Optimization & Analytics - AI Orchestration
Not enough data
7.2
23
Not enough data
7.2
24
Not enough data
7.5
23
Not enough data
7.0
23
Not enough data
7.1
23
Not enough data
7.3
22
Governance & Compliance Controls - AI Orchestration
Not enough data
7.3
22
Not enough data
7.2
22
Not enough data
7.6
22
Not enough data
7.3
21
Not enough data
7.3
22
Agentic AI - Productivity Bots
Not enough data
8.4
109
Not enough data
8.8
120
Not enough data
7.6
89
Not enough data
7.6
92
Application Design
7.8
136
|
Verified
Not enough data
7.9
139
|
Verified
Not enough data
8.0
145
|
Verified
Not enough data
8.3
115
Not enough data
9.0
152
|
Verified
Not enough data
Data Control
8.2
144
|
Verified
Not enough data
8.4
143
|
Verified
Not enough data
8.8
145
|
Verified
Not enough data
Publishing
8.7
153
|
Verified
Not enough data
8.7
148
|
Verified
Not enough data
8.5
149
|
Verified
Not enough data
Agentic AI - Low-Code Development Platforms
8.0
9
Not enough data
7.8
9
Not enough data
8.1
9
Not enough data
Categories
Categories
Shared Categories
Appian and Zapier are categorized as AI Agent Builders
Unique Categories
Reviews
Reviewers' Company Size
Appian
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Zapier
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Financial Services
21.2%
Banking
10.3%
Information Technology and Services
6.7%
Insurance
5.5%
Government Administration
5.5%
Other
50.7%
Marketing and Advertising
16.6%
Information Technology and Services
10.3%
Computer Software
9.2%
Real Estate
3.8%
Financial Services
3.7%
Other
56.4%
Alternatives
Discussions
What is Appian software used for?
3 Comments
JP
Digital Transformation and process automationRead more
What is Appian used for?
1 Comment
PU
Appian is used to **build and automate business processes quickly** without heavy coding. I use it to manage workflows, handle approvals, connect data from...Read more
What programming language does Appian use?
1 Comment
JI
Appian is built on Java, but developers using Appian to develop web applications will be coding in SAIL or "Self Assembling Interface Layer" - a low-code...Read more
What is Zapier used for?
3 Comments
BD
To connect different services that a business may use. It also allows you gives you more time by automating processes. Read more
What is the best way to implement this system in a small business?
3 Comments
G2
The implementation of this tool would not be tough. We took around 2 weeks to automate using Zapier.
Read more
