Compare Appian and Zapier 
Featured Products
At a Glance
Market Segments
Enterprise (58.1% of reviews)
Small-Business (70.7% of reviews)
Entry-Level Pricing
No pricing available
Free
Appian
Star Rating
(487)4.5 out of 5
Market Segments
Enterprise (58.1% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Free Trial is available
Learn more about AppianZapier
Star Rating
(1,923)4.5 out of 5
Market Segments
Small-Business (70.7% of reviews)
Pros & Cons
Entry-Level Pricing
Free
Browse all 5 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Appian excels in managing complex workflows, with users highlighting its ability to handle heavy and complicated logic across various departments. This makes it a strong choice for organizations with strict audit requirements and intricate data paths.
- Users say that Zapier shines in automating repetitive tasks, making it a go-to tool for small businesses looking to streamline their operations. The platform's ability to connect different apps seamlessly allows users to save time and reduce manual work, which is a significant advantage for daily productivity.
- Reviewers mention that both platforms offer user-friendly experiences, but Appian's focus on low-code application development provides operational visibility and real-time insights, which some users find invaluable for monitoring production processes.
- According to verified reviews, Zapier's drag-and-drop interface is particularly praised for its ease of use, allowing users to build automations quickly. The clear explanations at each stage of the process help users feel confident in their setups, making it accessible even for those with limited technical skills.
- Users highlight that while Appian has a robust feature set for enterprise-level needs, it may present challenges in customization due to its interface design. This can be a drawback for teams looking for more flexibility in their application development.
- G2 reviewers note that both products provide solid support, but Appian's higher ratings in quality of support suggest that users may find more responsive assistance when dealing with complex implementations, which is crucial for larger organizations.
Pricing
Entry-Level Pricing
Appian
No pricing availableZapier
Free
Free
For individuals starting out with automation.
- 1-to-1 automations
- Unlimited Zaps (Zap = automated workflow)
- Visual editor
Free Trial
Appian
Free Trial is available
Zapier
Free Trial is available
Ratings
Meets Requirements
8.5
284
9.0
1,595
Ease of Use
8.7
341
8.6
1,626
Ease of Setup
8.5
282
8.6
1,111
Ease of Admin
8.5
228
8.8
756
Quality of Support
8.5
277
8.4
1,321
Has the product been a good partner in doing business?
8.8
231
8.8
707
Product Direction (% positive)
9.0
273
8.9
1,554
Features by Category
Automation Building
8.6
38
|
Verified
Not enough data
8.1
34
Not enough data
8.1
33
Not enough data
8.3
39
|
Verified
Not enough data
8.7
42
|
Verified
Not enough data
8.3
33
Not enough data
Bot Management & Execution
8.5
37
|
Verified
Not enough data
8.6
35
|
Verified
Not enough data
8.6
35
|
Verified
Not enough data
8.5
31
|
Verified
Not enough data
8.8
36
|
Verified
Not enough data
8.7
40
|
Verified
Not enough data
Intelligent Automation
8.5
32
|
Verified
Not enough data
8.1
28
|
Verified
Not enough data
8.0
29
|
Verified
Not enough data
Agentic AI - Robotic Process Automation (RPA)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Digital Workflows
8.7
69
|
Verified
Not enough data
8.5
69
|
Verified
Not enough data
7.8
64
|
Verified
Not enough data
Forms
8.5
65
|
Verified
Not enough data
8.3
65
|
Verified
Not enough data
8.5
65
|
Verified
Not enough data
Automation
8.8
68
|
Verified
Not enough data
8.8
68
|
Verified
Not enough data
8.3
65
|
Verified
Not enough data
7.6
56
Not enough data
Agentic AI - Digital Process Automation (DPA)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Development
Not enough data
9.1
680
Not enough data
8.3
356
|
Verified
Not enough data
9.0
424
|
Verified
Not enough data
9.1
451
|
Verified
Not enough data
8.5
362
|
Verified
Not enough data
8.7
346
Not enough data
8.0
316
Management
Not enough data
8.7
373
|
Verified
Not enough data
8.5
370
|
Verified
Not enough data
8.6
353
|
Verified
Not enough data
8.6
347
|
Verified
Not enough data
8.4
322
Security
Not enough data
8.7
327
|
Verified
Not enough data
8.8
329
|
Verified
Not enough data
8.7
322
|
Verified
Integration Options
Not enough data
8.7
320
|
Verified
Not enough data
8.4
314
|
Verified
Not enough data
8.0
307
|
Verified
Not enough data
8.0
292
|
Verified
Deployment
Not enough data
8.1
289
Not enough data
8.6
300
Process Management
8.0
9
Not enough data
7.8
10
Not enough data
7.8
10
Not enough data
7.5
10
Not enough data
Process Analysis
7.6
9
Not enough data
7.4
9
Not enough data
7.8
9
Not enough data
Automation
7.1
8
Not enough data
7.3
8
Not enough data
Generative AI
8.3
6
Not enough data
Agentic AI - Process Mining
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
7.7
55
Not enough data
7.7
54
Not enough data
Process Management
8.5
157
Not enough data
8.4
155
Not enough data
8.4
156
Not enough data
7.8
123
Not enough data
8.4
136
Not enough data
8.0
120
Not enough data
8.2
121
Not enough data
Customization
7.6
154
Not enough data
8.8
165
Not enough data
8.5
155
Not enough data
8.1
153
Not enough data
8.6
167
Not enough data
Collaboration
8.3
161
Not enough data
8.3
160
Not enough data
8.5
167
Not enough data
8.7
160
Not enough data
Agentic AI - Business Process Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Process Development
8.5
129
Not enough data
Functionality - Process Orchestration
7.7
14
Not enough data
9.0
14
Not enough data
9.2
15
Not enough data
9.3
16
Not enough data
8.6
14
Not enough data
Integration & Adaptability - Process Orchestration
8.3
15
Not enough data
9.0
15
Not enough data
9.0
15
Not enough data
8.2
15
Not enough data
9.0
14
Not enough data
8.5
14
Not enough data
8.5
14
Not enough data
8.8
15
Not enough data
Customization - AI Agent Builders
Not enough data
8.5
41
Not enough data
8.5
39
Not enough data
8.2
39
Functionality - AI Agent Builders
Not enough data
8.5
41
Not enough data
8.2
38
Not enough data
8.2
37
Not enough data
7.9
37
Data and Analytics - AI Agent Builders
Not enough data
7.8
38
Not enough data
7.6
36
Not enough data
7.9
34
Integration - AI Agent Builders
Not enough data
8.9
42
Not enough data
8.6
37
Not enough data
8.7
36
Not enough data
8.6
39
Workflow Design & Orchestration
Not enough data
Not enough data
Not enough data
Not enough data
Integrations & Connectivity
Not enough data
Not enough data
Not enough data
Not enough data
Automation Execution & Intelligence
Not enough data
Not enough data
Not enough data
Not enough data
Development & Customization
Not enough data
Not enough data
Not enough data
Not enough data
Governance & Security
Not enough data
Not enough data
Not enough data
Not enough data
Reporting & Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Business Automation Platforms (BAPs)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Genesys AppFoundry Marketplace
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AWS Marketplace
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Workflow Design & Integration - AI Orchestration
Not enough data
8.4
24
Not enough data
9.2
24
Not enough data
8.3
25
Not enough data
8.8
24
Not enough data
8.0
23
Not enough data
8.2
23
Performance Optimization & Analytics - AI Orchestration
Not enough data
7.2
23
Not enough data
7.0
23
Not enough data
7.5
23
Not enough data
7.0
23
Not enough data
7.1
23
Not enough data
7.3
22
Governance & Compliance Controls - AI Orchestration
Not enough data
7.3
22
Not enough data
7.2
22
Not enough data
7.6
22
Not enough data
7.3
21
Not enough data
7.3
22
Agentic AI - Productivity Bots
Not enough data
8.3
104
Not enough data
8.8
109
Not enough data
7.5
88
Not enough data
7.6
91
Application Design
7.8
138
|
Verified
Not enough data
7.9
141
|
Verified
Not enough data
8.0
147
|
Verified
Not enough data
8.3
117
Not enough data
9.0
154
|
Verified
Not enough data
Data Control
8.2
146
|
Verified
Not enough data
8.4
145
|
Verified
Not enough data
8.8
147
|
Verified
Not enough data
Publishing
8.7
155
|
Verified
Not enough data
8.7
150
|
Verified
Not enough data
8.5
151
|
Verified
Not enough data
Agentic AI - Low-Code Development Platforms
8.0
11
Not enough data
7.9
11
Not enough data
8.2
11
Not enough data
Categories
Categories
Shared Categories
Appian and Zapier are categorized as AI Agent Builders
Unique Categories
Reviews
Reviewers' Company Size
Appian
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Zapier
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Financial Services
21.1%
Banking
10.3%
Information Technology and Services
6.9%
Insurance
5.5%
Government Administration
5.5%
Other
50.7%
Marketing and Advertising
16.8%
Information Technology and Services
10.2%
Computer Software
9.6%
Real Estate
3.8%
Internet
3.8%
Other
55.8%
Alternatives
Discussions
What is Appian software used for?
3 Comments
JP
Digital Transformation and process automationRead more
1) How can I automate associating apps with Users and Groups? 2) How can I write multiple rows to a Data a store Entity without using a SmartObject function or widget?
1 Comment
HT
Hi Mark, the best way to get advice on your questions is to head over to our Appian Community, where your peers can share their best practices and...Read more
How can we user RPA with Appian ?
1 Comment
Official Response from Appian
Hi Mahantesh,
RPA can be used in any Appian process to automate simple, repetitive tasks or connect systems that don't use APIs. Appian has native...Read more
What is the best way to implement this system in a small business?
3 Comments
G2
The implementation of this tool would not be tough. We took around 2 weeks to automate using Zapier.
Read more
What is Zapier used for?
3 Comments
SB
Zapier is the information superhighway for your data. It has become the productivity tool of choice for small to large businesses. Connecting your current...Read more
Hunting for software insights?
With over 3 million reviews, we can provide the specific details that help you make an informed software buying decision for your business. Finding the right product is important, let us help.
