Compare Appian and Workato 
At a Glance
Market Segments
Enterprise (58.1% of reviews)
Mid-Market (44.6% of reviews)
Entry-Level Pricing
No pricing available
Free 50000 Credits
Appian
Star Rating
(487)4.5 out of 5
Market Segments
Enterprise (58.1% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Free Trial is available
Learn more about AppianWorkato
Star Rating
(752)4.7 out of 5
Market Segments
Mid-Market (44.6% of reviews)
Pros & Cons
Entry-Level Pricing
Free 50000 Credits
Free Trial is available
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Workato excels in user-friendliness, with its intuitive design making it accessible for both technical and non-technical users. The platform's "Recipe" approach allows users to visualize workflows clearly, making complex tasks feel manageable and straightforward.
- Users say that Appian is particularly strong in managing intricate workflow logic across various departments. Reviewers highlight its capability to handle heavy processes with strict audit trails, making it a solid choice for organizations with complex operational needs.
- According to verified reviews, Workato's extensive library of over 1,000 pre-built connectors significantly enhances its integration capabilities. Users appreciate how easily they can connect various applications, streamlining their workflows without extensive coding.
- Reviewers mention that while Appian provides robust process automation features, some users find its interface less flexible compared to Workato's more modern design. This can lead to challenges in customization, particularly for those looking for a more tailored user experience.
- G2 reviewers highlight that Workato's support quality is notably high, with users praising the responsiveness and helpfulness of the support team. This level of service contributes to a smoother implementation process, which is crucial for businesses looking to adopt new software quickly.
- Users report that Appian offers strong capabilities in real-time process monitoring and operational visibility, which are essential for organizations needing to track performance closely. However, some users feel that the learning curve can be steeper compared to Workato, which may affect initial adoption rates.
Pricing
Entry-Level Pricing
Appian
No pricing availableWorkato
Free
Free
50000 Credits
Best for getting started and building your first AI-powered workflows
- Enterprise MCP & AI agents
- Workflow orchestration
- API management
Free Trial
Appian
Free Trial is available
Workato
Free Trial is available
Ratings
Meets Requirements
8.5
284
9.0
601
Ease of Use
8.7
341
9.0
611
Ease of Setup
8.5
282
8.9
482
Ease of Admin
8.5
228
9.0
372
Quality of Support
8.5
277
9.2
587
Has the product been a good partner in doing business?
8.8
231
9.4
369
Product Direction (% positive)
9.0
273
9.5
586
Features by Category
Automation Building
8.6
38
|
Verified
Not enough data
8.1
34
Not enough data
8.1
33
Not enough data
8.3
39
|
Verified
Not enough data
8.7
42
|
Verified
Not enough data
8.3
33
Not enough data
Bot Management & Execution
8.5
37
|
Verified
Not enough data
8.6
35
|
Verified
Not enough data
8.6
35
|
Verified
Not enough data
8.5
31
|
Verified
Not enough data
8.8
36
|
Verified
Not enough data
8.7
40
|
Verified
Not enough data
Intelligent Automation
8.5
32
|
Verified
Not enough data
8.1
28
|
Verified
Not enough data
8.0
29
|
Verified
Not enough data
Agentic AI - Robotic Process Automation (RPA)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management
Not enough data
7.8
116
Not enough data
8.3
123
Functionality
Not enough data
8.8
130
Not enough data
8.7
133
Not enough data
8.9
130
Not enough data
9.2
142
Not enough data
9.0
131
Management
Not enough data
8.1
24
Not enough data
8.8
24
Not enough data
9.0
24
Not enough data
8.7
25
Solution Provision
Not enough data
8.3
25
Not enough data
7.5
25
Not enough data
8.3
23
Development
Not enough data
9.4
32
Not enough data
9.3
31
Not enough data
9.7
32
Not enough data
9.4
31
Collaboration
Not enough data
8.9
30
Not enough data
8.9
31
Not enough data
9.3
30
Digital Workflows
8.7
69
|
Verified
Not enough data
8.5
69
|
Verified
Not enough data
7.8
64
|
Verified
Not enough data
Forms
8.5
65
|
Verified
Not enough data
8.3
65
|
Verified
Not enough data
8.5
65
|
Verified
Not enough data
Automation
8.8
68
|
Verified
Not enough data
8.8
68
|
Verified
Not enough data
8.3
65
|
Verified
Not enough data
7.6
56
Not enough data
Agentic AI - Digital Process Automation (DPA)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Development
Not enough data
9.1
275
Not enough data
8.4
176
|
Verified
Not enough data
9.0
205
|
Verified
Not enough data
8.8
217
|
Verified
Not enough data
8.5
196
|
Verified
Not enough data
9.1
192
Not enough data
8.6
165
Management
Not enough data
8.7
195
|
Verified
Not enough data
8.8
187
|
Verified
Not enough data
8.9
195
|
Verified
Not enough data
8.7
191
|
Verified
Not enough data
8.8
166
Security
Not enough data
8.8
171
|
Verified
Not enough data
8.9
178
|
Verified
Not enough data
9.0
174
|
Verified
Integration Options
Not enough data
8.7
165
|
Verified
Not enough data
8.6
165
|
Verified
Not enough data
8.1
159
|
Verified
Not enough data
7.9
144
|
Verified
Deployment
Not enough data
8.7
160
Not enough data
9.0
170
Conversational Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Support Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Process Management
8.0
9
Not enough data
7.8
10
Not enough data
7.8
10
Not enough data
7.5
10
Not enough data
Process Analysis
7.6
9
Not enough data
7.4
9
Not enough data
7.8
9
Not enough data
Automation
7.1
8
Not enough data
7.3
8
Not enough data
Generative AI
8.3
6
Not enough data
Agentic AI - Process Mining
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data
Not enough data
9.2
107
Development
Not enough data
9.1
114
Not enough data
8.9
109
Security
Not enough data
9.1
108
Not enough data
8.9
105
Management
Not enough data
9.0
104
Not enough data
8.6
95
Not enough data
9.2
104
Not enough data
9.1
90
Not enough data
8.8
93
Not enough data
8.9
93
Application Integration
Not enough data
9.0
89
Not enough data
9.2
92
Not enough data
9.5
92
Not enough data
9.2
91
Data Management
Not enough data
9.3
12
Not enough data
8.8
12
Not enough data
9.2
12
Not enough data
9.3
12
Not enough data
8.2
11
Functionality
Not enough data
9.1
11
Not enough data
9.9
13
Not enough data
9.7
13
Not enough data
9.6
12
Not enough data
9.3
12
Not enough data
9.2
11
Not enough data
8.8
11
Security
Not enough data
9.1
11
Not enough data
9.2
11
Generative AI
Not enough data
8.2
11
Functionality
Not enough data
8.7
13
Not enough data
9.2
13
Not enough data
9.1
13
Governance
Not enough data
9.0
13
Not enough data
9.1
13
Not enough data
9.1
13
Generative AI
7.7
55
Not enough data
7.7
54
Not enough data
Process Management
8.5
157
Not enough data
8.4
155
Not enough data
8.4
156
Not enough data
7.8
123
Not enough data
8.4
136
Not enough data
8.0
120
Not enough data
8.2
121
Not enough data
Customization
7.6
154
Not enough data
8.8
165
Not enough data
8.5
155
Not enough data
8.1
153
Not enough data
8.6
167
Not enough data
Collaboration
8.3
161
Not enough data
8.3
160
Not enough data
8.5
167
Not enough data
8.7
160
Not enough data
Agentic AI - Business Process Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Process Development
8.5
129
Not enough data
Scalability and Performance - Generative AI Infrastructure
Not enough data
10.0
5
Not enough data
9.7
5
Not enough data
10.0
5
Cost and Efficiency - Generative AI Infrastructure
Not enough data
9.7
5
Not enough data
10.0
5
Not enough data
10.0
5
Integration and Extensibility - Generative AI Infrastructure
Not enough data
10.0
5
Not enough data
9.0
5
Not enough data
9.7
5
Security and Compliance - Generative AI Infrastructure
Not enough data
9.0
5
Not enough data
9.0
5
Not enough data
10.0
5
Usability and Support - Generative AI Infrastructure
Not enough data
10.0
6
Not enough data
10.0
5
Functionality - Process Orchestration
7.7
14
8.4
53
9.0
14
8.9
55
9.2
15
9.3
64
9.3
16
9.4
59
8.6
14
9.0
51
Integration & Adaptability - Process Orchestration
8.3
15
9.3
55
9.0
15
9.2
54
9.0
15
8.9
58
8.2
15
8.8
56
9.0
14
8.7
53
8.5
14
8.7
51
8.5
14
8.9
51
8.8
15
8.9
51
Customization - AI Agent Builders
Not enough data
9.0
13
Not enough data
9.0
13
Not enough data
9.2
11
Functionality - AI Agent Builders
Not enough data
9.0
12
Not enough data
8.9
12
Not enough data
9.0
12
Not enough data
8.7
13
Data and Analytics - AI Agent Builders
Not enough data
9.3
10
Not enough data
9.5
10
Not enough data
9.0
10
Integration - AI Agent Builders
Not enough data
9.1
13
Not enough data
9.3
10
Not enough data
9.4
11
Not enough data
9.4
13
Workflow Design & Orchestration
Not enough data
Not enough data
Not enough data
Not enough data
Integrations & Connectivity
Not enough data
Not enough data
Not enough data
Not enough data
Automation Execution & Intelligence
Not enough data
Not enough data
Not enough data
Not enough data
Development & Customization
Not enough data
Not enough data
Not enough data
Not enough data
Governance & Security
Not enough data
Not enough data
Not enough data
Not enough data
Reporting & Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Business Automation Platforms (BAPs)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Genesys AppFoundry Marketplace
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AWS Marketplace
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Workflow Design & Integration - AI Orchestration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Performance Optimization & Analytics - AI Orchestration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Governance & Compliance Controls - AI Orchestration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Productivity Bots
Not enough data
9.4
8
Not enough data
9.2
6
Not enough data
8.3
6
Not enough data
8.9
6
Application Design
7.8
138
|
Verified
Not enough data
7.9
141
|
Verified
Not enough data
8.0
147
|
Verified
Not enough data
8.3
117
Not enough data
9.0
154
|
Verified
Not enough data
Data Control
8.2
146
|
Verified
Not enough data
8.4
145
|
Verified
Not enough data
8.8
147
|
Verified
Not enough data
Publishing
8.7
155
|
Verified
Not enough data
8.7
150
|
Verified
Not enough data
8.5
151
|
Verified
Not enough data
Agentic AI - Low-Code Development Platforms
8.0
11
Not enough data
7.9
11
Not enough data
8.2
11
Not enough data
Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Reporting
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
API Construction
Not enough data
8.8
182
Not enough data
8.9
177
Not enough data
8.9
176
Not enough data
9.0
186
API Management
Not enough data
8.7
164
Not enough data
8.4
183
Not enough data
8.7
183
Not enough data
Feature Not Available
Not enough data
8.5
163
Data Integration
Not enough data
9.3
198
Not enough data
8.8
186
Not enough data
8.5
166
Categories
Categories
Shared Categories
Appian and Workato are categorized as Process Orchestration and AI Agent Builders
Unique Categories
Reviews
Reviewers' Company Size
Appian
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Workato
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Financial Services
21.1%
Banking
10.3%
Information Technology and Services
6.9%
Insurance
5.5%
Government Administration
5.5%
Other
50.7%
Computer Software
22.9%
Information Technology and Services
20.2%
Financial Services
5.4%
Retail
3.7%
Construction
2.9%
Other
44.9%
Alternatives
Discussions
What is Appian software used for?
3 Comments
JP
Digital Transformation and process automationRead more
1) How can I automate associating apps with Users and Groups? 2) How can I write multiple rows to a Data a store Entity without using a SmartObject function or widget?
1 Comment
HT
Hi Mark, the best way to get advice on your questions is to head over to our Appian Community, where your peers can share their best practices and...Read more
How can we user RPA with Appian ?
1 Comment
Official Response from Appian
Hi Mahantesh,
RPA can be used in any Appian process to automate simple, repetitive tasks or connect systems that don't use APIs. Appian has native...Read more
What is a Workato recipe?
3 Comments
GM
The recipe is Workato's main asset which houses the step-by-step integration process. In it you can build the flows and connect multiple applications.Read more
Are on-premise applications and databases supported?
2 Comments
Official Response from Workato
Yes, we support on-premise applications, databases and even your own custom application that can be connected with REST, SOAP. To connect to on-premise...Read more
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