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At a Glance
Market Segments
Enterprise (58.3% of reviews)
Enterprise (50.8% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
Appian
Star Rating
(485)4.5 out of 5
Market Segments
Enterprise (58.3% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Free Trial is available
Learn more about AppianServiceNow App Engine
Star Rating
(776)4.5 out of 5
Market Segments
Enterprise (50.8% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Free Trial is available
Learn more about ServiceNow App EngineSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that both Appian and ServiceNow App Engine excel in ease of use, scoring 8.7 each, making them user-friendly options for organizations looking to streamline their processes. However, reviewers mention that Appian's intuitive interface is particularly praised for its drag-and-drop functionality, which simplifies application development.
- Reviewers mention that while both platforms have strong data security measures, Appian scores slightly higher at 8.8 compared to ServiceNow's 8.6. Users appreciate Appian's robust security features, including advanced encryption and compliance with industry standards, which provide peace of mind for sensitive data handling.
- Users on G2 highlight that Appian shines in workflow management with a score of 9.0, while ServiceNow App Engine follows closely at 8.9. Reviewers say that Appian's ability to automate complex workflows is a standout feature, allowing for greater efficiency in business processes.
- Reviewers mention that both platforms offer good support, scoring 8.5 each, but users report that Appian's support team is particularly responsive and knowledgeable, which enhances the overall user experience when troubleshooting issues.
- Users say that Appian's application templates score 8.2, while ServiceNow App Engine's templates score slightly higher at 8.3. However, reviewers mention that Appian's templates are highly customizable, allowing for tailored solutions that fit specific business needs.
- G2 users report that Appian's programming code extending capabilities score 7.9, while ServiceNow App Engine scores 8.2. Reviewers mention that ServiceNow's platform offers more flexibility for developers looking to integrate custom code, making it a better choice for tech-savvy teams.
Pricing
Entry-Level Pricing
Appian
No pricing availableServiceNow App Engine
No pricing availableFree Trial
Appian
Free Trial is available
ServiceNow App Engine
Free Trial is available
Ratings
Meets Requirements
8.5
282
8.6
558
Ease of Use
8.7
339
8.7
593
Ease of Setup
8.5
281
8.7
497
Ease of Admin
8.5
229
8.7
437
Quality of Support
8.5
275
8.5
537
Has the product been a good partner in doing business?
8.8
232
8.8
418
Product Direction (% positive)
9.0
271
9.5
525
Features by Category
Automation Building
8.6
39
|
Verified
Not enough data
8.2
35
Not enough data
8.2
34
Not enough data
8.4
40
|
Verified
Not enough data
8.7
43
|
Verified
Not enough data
8.3
34
Not enough data
Bot Management & Execution
8.6
38
|
Verified
Not enough data
8.7
36
|
Verified
Not enough data
8.7
36
|
Verified
Not enough data
8.5
32
|
Verified
Not enough data
8.8
37
|
Verified
Not enough data
8.7
41
|
Verified
Not enough data
Intelligent Automation
8.6
33
|
Verified
Not enough data
8.2
29
|
Verified
Not enough data
8.1
30
|
Verified
Not enough data
Agentic AI - Robotic Process Automation (RPA)
8.7
5
Not enough data
8.7
5
Not enough data
8.7
5
Not enough data
9.0
5
Not enough data
8.7
5
Not enough data
8.7
5
Not enough data
9.0
5
Not enough data
Digital Workflows
8.7
70
|
Verified
Not enough data
8.5
70
|
Verified
Not enough data
7.8
65
|
Verified
Not enough data
Forms
8.5
66
|
Verified
Not enough data
8.3
66
|
Verified
Not enough data
8.6
66
|
Verified
Not enough data
Automation
8.9
69
|
Verified
Not enough data
8.8
69
|
Verified
Not enough data
8.3
66
|
Verified
Not enough data
7.7
57
Not enough data
Agentic AI - Digital Process Automation (DPA)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Process Management
8.2
10
Not enough data
8.0
11
Not enough data
8.0
11
Not enough data
7.7
11
Not enough data
Process Analysis
7.8
10
Not enough data
7.7
10
Not enough data
8.0
10
Not enough data
Automation
7.4
9
Not enough data
7.6
9
Not enough data
Generative AI
8.6
7
Not enough data
Agentic AI - Process Mining
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
Not enough data
8.7
319
Not enough data
8.2
303
Not enough data
8.0
293
Not enough data
8.2
316
Not enough data
8.6
317
Not enough data
8.1
313
Not enough data
8.5
305
Generative AI
7.7
56
Not enough data
7.7
55
Not enough data
Process Management
8.5
158
Not enough data
8.4
156
Not enough data
8.4
157
Not enough data
7.8
124
Not enough data
8.4
137
Not enough data
8.0
121
Not enough data
8.2
122
Not enough data
Customization
7.6
155
Not enough data
8.8
166
Not enough data
8.5
156
Not enough data
8.1
154
Not enough data
8.6
168
Not enough data
Collaboration
8.4
162
Not enough data
8.4
161
Not enough data
8.5
168
Not enough data
8.7
161
Not enough data
Agentic AI - Business Process Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Process Development
8.5
130
Not enough data
Functionality - Process Orchestration
7.9
15
Not enough data
9.1
15
Not enough data
9.2
15
Not enough data
9.3
16
Not enough data
8.7
15
Not enough data
Integration & Adaptability - Process Orchestration
8.3
15
Not enough data
9.0
15
Not enough data
9.1
16
Not enough data
8.3
16
Not enough data
9.1
15
Not enough data
8.6
15
Not enough data
8.6
15
Not enough data
8.8
15
Not enough data
Customization - AI Agent Builders
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality - AI Agent Builders
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data and Analytics - AI Agent Builders
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integration - AI Agent Builders
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Workflow Design & Orchestration
9.3
5
Not enough data
9.0
5
Not enough data
Integrations & Connectivity
9.0
5
Not enough data
9.3
5
Not enough data
Automation Execution & Intelligence
9.0
5
Not enough data
9.3
5
Not enough data
Development & Customization
8.7
5
Not enough data
9.3
5
Not enough data
Governance & Security
9.0
5
Not enough data
9.3
5
Not enough data
Reporting & Analytics
9.3
5
Not enough data
9.3
5
Not enough data
Agentic AI - Business Automation Platforms (BAPs)
9.0
5
Not enough data
9.3
5
Not enough data
9.0
5
Not enough data
9.0
5
Not enough data
9.3
5
Not enough data
9.3
5
Not enough data
Agentic AI - Mobile Development Platforms
Not enough data
9.3
7
Not enough data
9.0
7
Not enough data
9.0
7
Generation and Interpretation - AI App Builder
Not enough data
8.5
8
Not enough data
7.9
8
Not enough data
8.5
8
Not enough data
7.9
8
Generated Application Quality - AI App Builder
Not enough data
9.0
8
Not enough data
9.0
8
Not enough data
9.1
9
Not enough data
9.1
9
Agentic AI - Genesys AppFoundry Marketplace
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AWS Marketplace
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Application Design
7.8
138
|
Verified
8.2
331
|
Verified
7.9
142
|
Verified
8.2
330
|
Verified
8.1
147
|
Verified
8.3
332
|
Verified
8.3
118
8.3
333
|
Verified
9.0
153
|
Verified
8.9
339
|
Verified
Data Control
8.2
145
|
Verified
8.3
314
|
Verified
8.5
146
|
Verified
8.3
317
|
Verified
8.8
148
|
Verified
8.6
319
|
Verified
Publishing
8.7
156
|
Verified
8.7
333
|
Verified
8.7
151
|
Verified
8.5
331
|
Verified
8.5
152
|
Verified
8.5
325
|
Verified
Agentic AI - Low-Code Development Platforms
8.2
12
8.0
35
8.1
12
8.1
36
8.3
12
8.1
36
User Interface Design
Not enough data
8.4
167
Not enough data
8.6
184
Not enough data
8.3
180
Not enough data
8.8
186
Data Control
Not enough data
8.5
174
Not enough data
8.5
175
Not enough data
8.6
174
Publishing
Not enough data
8.7
176
Not enough data
8.7
180
Not enough data
8.5
178
Agentic AI - No-Code Development Platforms
Not enough data
8.0
10
Not enough data
7.8
10
Not enough data
7.7
10
Categories
Categories
Shared Categories
Appian and ServiceNow App Engine are categorized as Low-Code Development Platforms
Unique Categories
ServiceNow App Engine is categorized as Application Development Platforms, Mobile Development Platforms, No-Code Development Platforms, and AI App Builder
Reviews
Reviewers' Company Size
Appian
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
ServiceNow App Engine
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Financial Services
21.1%
Banking
10.3%
Information Technology and Services
7.0%
Computer Software
5.8%
Insurance
5.5%
Other
50.4%
Information Technology and Services
25.5%
Computer Software
9.3%
Financial Services
5.3%
Consulting
4.6%
Banking
4.6%
Other
50.8%
Alternatives
Discussions
What is Appian software used for?
3 Comments
JP
Digital Transformation and process automationRead more
How can we user RPA with Appian ?
1 Comment
Official Response from Appian
Hi Mahantesh,
RPA can be used in any Appian process to automate simple, repetitive tasks or connect systems that don't use APIs. Appian has native...Read more
1) How can I automate associating apps with Users and Groups? 2) How can I write multiple rows to a Data a store Entity without using a SmartObject function or widget?
1 Comment
HT
Hi Mark, the best way to get advice on your questions is to head over to our Appian Community, where your peers can share their best practices and...Read more
What is ServiceNow App Engine used for?
2 Comments
SB
One of the purpose is to to create a custom application in ServiceNow with low code/no code.Read more
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