# Appian vs Salesforce Headless 360 Platform (formerly Salesforce Platform) Comparison
---
## AI Generated Summary
- **G2 reviewers report** that the **Agentforce 360 Platform** excels in user engagement, particularly for non-technical users. Many users appreciate its ability to help them build and deploy sophisticated AI agents quickly, enhancing productivity and collaboration.
- **Users say** that **Appian** stands out for its robust process definition capabilities. Reviewers highlight its AI-driven navigation and adaptability to various edge scenarios, making it a strong choice for organizations with complex workflows.
- **According to verified reviews** , the **Agentforce 360 Platform** is praised for its ease of customization, allowing businesses to tailor the platform to their evolving needs. Users note that it has evolved significantly over the years, keeping pace with changing business requirements.
- **Reviewers mention** that while **Appian** offers a user-friendly experience, it sometimes faces challenges in matching specific workflow needs, with some users reporting configuration difficulties.
- **G2 reviewers highlight** that both platforms provide quality support, but **Agentforce 360 Platform** has a larger community and more recent reviews, indicating a more active user base and potentially quicker access to solutions.
- **Users report** that **Appian** is easy to deploy and develop with, thanks to its intuitive features, but **Agentforce 360 Platform** is noted for its effective lead capture capabilities, making it particularly beneficial for sales-driven organizations.



| | Appian | Salesforce Headless 360 Platform (formerly Salesforce Platform) | 
|---|---|---|
| **Star Rating** | 4.5 out of 5 | 4.5 out of 5 | 
| **Total Reviews** | 501 | 3,991 | 
| **Largest Market Segment** | Enterprise (57.5% of reviews) | Mid-Market (45.6% of reviews) | 
| **Entry Level Price** | No pricing available | $25/user/month*  (billed annually) | 

---
## Top Pros & Cons

### Appian

Pros:
- Ease of Use (38 reviews)
- Automation (29 reviews)

Cons:
- Limited Features (15 reviews)
- Expensive (13 reviews)

### Salesforce Headless 360 Platform (formerly Salesforce Platform)

Pros:
- Ease of Use (1636 reviews)
- Features (798 reviews)

Cons:
- Learning Curve (574 reviews)
- Complexity (525 reviews)

---
## Ratings Comparison
| Rating | Appian | Salesforce Headless 360 Platform (formerly Salesforce Platform) | 
|---|---|---|
  | **Meets Requirements** | 8.5 (292 reviews) | 8.9 (2362 reviews) | 
  | **Ease of Use** | 8.7 (350 reviews) | 8.5 (3127 reviews) | 
  | **Ease of Setup** | 8.4 (292 reviews) | 8.4 (1911 reviews) | 
  | **Ease of Admin** | 8.4 (229 reviews) | 8.5 (804 reviews) | 
  | **Quality of Support** | 8.5 (285 reviews) | 8.5 (2106 reviews) | 
  | **Has the product been a good partner in doing business?** | 8.8 (232 reviews) | 8.8 (798 reviews) | 
  | **Product Direction (% positive)** | 9.0 (277 reviews) | 8.7 (2321 reviews) | 

---
## Pricing

### Appian

#### Entry-Level Pricing

No pricing available

#### Free Trial

Yes

### Salesforce Headless 360 Platform (formerly Salesforce Platform)

#### Entry-Level Pricing

Plan: Platform Starter

Price: $25 /user/month*  (billed annually)

Description: Users access apps built with the following services:


Key Features:
- Access 10 custom objects
- 200 APIs calls /user/day
- Lightning App Builder 

[Browse all 3 editions](https://www.g2.com/products/agentforce-360-platform-formerly-salesforce-platform/pricing)

#### Free Trial

Yes

---
## Features Comparison By Category

### Data Masking

| Product | Score | Reviews |
|---|---|---|
| **Appian** | N/A | N/A |
| **Salesforce Headless 360 Platform (formerly Salesforce Platform)** | 9.1/10 | 17 |

#### Data Masking

| Feature | Appian | Salesforce Headless 360 Platform (formerly Salesforce Platform) | 
|---|---|---|
| **Sensitive Fields** | Not enough data | 9.5 (14 reviews) | 
| **Dynamic Masking** | Not enough data | 9.1 (13 reviews) | 
| **Static Masking** | Not enough data | 9.0 (12 reviews) | 
| **Consistent Masking** | Not enough data | 9.2 (13 reviews) | 
| **Random Masking** | Not enough data | 8.5 (12 reviews) | 

### Workplace Innovation Platforms

| Product | Score | Reviews |
|---|---|---|
| **Appian** | N/A | N/A |
| **Salesforce Headless 360 Platform (formerly Salesforce Platform)** | 9.0/10 | 369 |

#### Administration

| Feature | Appian | Salesforce Headless 360 Platform (formerly Salesforce Platform) | 
|---|---|---|
| **Application Deployment** | Not enough data | 8.9 (278 reviews) | 
| **Native Deployment** | Not enough data | 8.9 (269 reviews) | 
| **Data Security** | Not enough data | 9.3 (292 reviews) | 
| **Access Control** | Not enough data | 9.0 (292 reviews) | 
| **Scalability** | Not enough data | 9.2 (294 reviews) | 
| **Lifecycle Management** | Not enough data | 9.0 (280 reviews) | 

#### Automation

| Feature | Appian | Salesforce Headless 360 Platform (formerly Salesforce Platform) | 
|---|---|---|
| **Workflow Automation** | Not enough data | 9.0 (319 reviews) | 
| **Workflow Mapping** | Not enough data | 8.9 (306 reviews) | 
| **Real-Time Updates** | Not enough data | 9.1 (313 reviews) | 

#### Development

| Feature | Appian | Salesforce Headless 360 Platform (formerly Salesforce Platform) | 
|---|---|---|
| **Application Templates** | Not enough data | 8.9 (281 reviews) | 
| **UI Code Extending** | Not enough data | 8.7 (242 reviews) | 
| **WYSIWYG Editor** | Not enough data | 8.5 (233 reviews) | 
| **Collaborative Development** | Not enough data | 9.0 (262 reviews) | 

### Robotic Process Automation (RPA)

| Product | Score | Reviews |
|---|---|---|
| **Appian** | 8.3/10 | 60 |
| **Salesforce Headless 360 Platform (formerly Salesforce Platform)** | N/A | N/A |

#### Automation Building

| Feature | Appian | Salesforce Headless 360 Platform (formerly Salesforce Platform) | 
|---|---|---|
| **Visual Editor** | 8.6 (37 reviews) ✓ Verified | Not enough data | 
| **Workflow Recording** | 8.1 (33 reviews) | Not enough data | 
| **Pre-Built Templates** | 8.1 (32 reviews) | Not enough data | 
| **Custom Automation** | 8.3 (38 reviews) ✓ Verified | Not enough data | 
| **Collaboration** | 8.6 (41 reviews) ✓ Verified | Not enough data | 
| **Ease of Bot Creation** | 8.2 (32 reviews) | Not enough data | 

#### Bot Management & Execution

| Feature | Appian | Salesforce Headless 360 Platform (formerly Salesforce Platform) | 
|---|---|---|
| **Bot Scheduling** | 8.6 (36 reviews) ✓ Verified | Not enough data | 
| **Attended Automation** | 8.6 (34 reviews) ✓ Verified | Not enough data | 
| **Unattended Automation** | 8.6 (34 reviews) ✓ Verified | Not enough data | 
| **Bot Performance Analytics** | 8.4 (30 reviews) ✓ Verified | Not enough data | 
| **Data and Product Security** | 8.8 (35 reviews) ✓ Verified | Not enough data | 
| **Scalability** | 8.7 (39 reviews) ✓ Verified | Not enough data | 

#### Intelligent Automation

| Feature | Appian | Salesforce Headless 360 Platform (formerly Salesforce Platform) | 
|---|---|---|
| **OCR** | 8.5 (31 reviews) ✓ Verified | Not enough data | 
| **Machine Learning** | 8.0 (27 reviews) ✓ Verified | Not enough data | 
| **NLP** | 8.0 (28 reviews) ✓ Verified | Not enough data | 

#### Agentic AI - Robotic Process Automation (RPA)

| Feature | Appian | Salesforce Headless 360 Platform (formerly Salesforce Platform) | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### Privileged Access Management (PAM)

| Product | Score | Reviews |
|---|---|---|
| **Appian** | N/A | N/A |
| **Salesforce Headless 360 Platform (formerly Salesforce Platform)** | N/A | N/A |

#### Administration

| Feature | Appian | Salesforce Headless 360 Platform (formerly Salesforce Platform) | 
|---|---|---|
| **Policy, User, and Role Management** | Not enough data | Not enough data | 
| **Approval Workflows** | Not enough data | Not enough data | 
| **Automated Provisioning** | Not enough data | Not enough data | 
| **Bulk Changes** | Not enough data | Not enough data | 
| **Centralized Management** | Not enough data | Not enough data | 
| **Self-Service Access Requests** | Not enough data | Not enough data | 

#### Functionality

| Feature | Appian | Salesforce Headless 360 Platform (formerly Salesforce Platform) | 
|---|---|---|
| **Multi-Factor Authentication** | Not enough data | Not enough data | 
| **Single Sign-On** | Not enough data | Not enough data | 
| **BYOD support** | Not enough data | Not enough data | 
| **Password Vault** | Not enough data | Not enough data | 
| **Centralized management** | Not enough data | Not enough data | 
| **Role-based security** | Not enough data | Not enough data | 
| **Live notifications** | Not enough data | Not enough data | 
| **Live session recording & playback** | Not enough data | Not enough data | 
| **Hide passwords** | Not enough data | Not enough data | 
| **Temporary, time-limited privilege** | Not enough data | Not enough data | 

#### Monitoring

| Feature | Appian | Salesforce Headless 360 Platform (formerly Salesforce Platform) | 
|---|---|---|
| **Audit Logging** | Not enough data | Not enough data | 
| **Activity Logging** | Not enough data | Not enough data | 
| **Anomaly Detection** | Not enough data | Not enough data | 

#### Reporting

| Feature | Appian | Salesforce Headless 360 Platform (formerly Salesforce Platform) | 
|---|---|---|
| **Audit log** | Not enough data | Not enough data | 
| **Reporting** | Not enough data | Not enough data | 

### Cloud Migration

| Product | Score | Reviews |
|---|---|---|
| **Appian** | N/A | N/A |
| **Salesforce Headless 360 Platform (formerly Salesforce Platform)** | 8.7/10 | 119 |

#### Functionality

| Feature | Appian | Salesforce Headless 360 Platform (formerly Salesforce Platform) | 
|---|---|---|
| **Data Migration** | Not enough data | 9.2 (104 reviews) | 
| **Data Variety** | Not enough data | 9.1 (98 reviews) | 
| **Alerts and Logging** | Not enough data | 8.9 (99 reviews) | 
| **Data Replication** | Not enough data | 8.6 (95 reviews) | 

#### Management

| Feature | Appian | Salesforce Headless 360 Platform (formerly Salesforce Platform) | 
|---|---|---|
| **Backup and Recovery** | Not enough data | 9.1 (95 reviews) | 
| **Integration Variety** | Not enough data | 9.0 (98 reviews) | 
| **Access and Security** | Not enough data | 9.2 (101 reviews) | 
| **Real time Monitoring** | Not enough data | 9.0 (98 reviews) | 

#### Security

| Feature | Appian | Salesforce Headless 360 Platform (formerly Salesforce Platform) | 
|---|---|---|
| **Data Protection** | Not enough data | 9.3 (103 reviews) | 

#### Agentic AI - Cloud Migration

| Feature | Appian | Salesforce Headless 360 Platform (formerly Salesforce Platform) | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 7.7 (13 reviews) | 
| **Multi-step Planning** | Not enough data | 7.3 (13 reviews) | 
| **Decision Making** | Not enough data | 8.2 (14 reviews) | 

### Consent Management Platform (CMP)

| Product | Score | Reviews |
|---|---|---|
| **Appian** | N/A | N/A |
| **Salesforce Headless 360 Platform (formerly Salesforce Platform)** | 8.9/10 | 30 |

#### Functionality

| Feature | Appian | Salesforce Headless 360 Platform (formerly Salesforce Platform) | 
|---|---|---|
| **Dashboard** | Not enough data | 9.1 (26 reviews) | 
| **Reporting** | Not enough data | 9.2 (26 reviews) | 
| **Integrations** | Not enough data | 9.2 (27 reviews) | 
| **End-user management** | Not enough data | 9.0 (26 reviews) | 
| **Audit trails** | Not enough data | 9.0 (24 reviews) | 
| **APIs** | Not enough data | 8.8 (24 reviews) | 
| **Mobile SDK** | Not enough data | 8.6 (23 reviews) | 
| **Customizable design** | Not enough data | 8.8 (26 reviews) | 
| **Server-side storage** | Not enough data | 9.1 (25 reviews) | 

### Customer Identity and Access Management (CIAM)

| Product | Score | Reviews |
|---|---|---|
| **Appian** | N/A | N/A |
| **Salesforce Headless 360 Platform (formerly Salesforce Platform)** | 8.8/10 | 343 |

#### Functionality

| Feature | Appian | Salesforce Headless 360 Platform (formerly Salesforce Platform) | 
|---|---|---|
| **Self-registration and self-service** | Not enough data | 8.6 (295 reviews) | 
| **Authentication** | Not enough data | 9.1 (313 reviews) | 
| **Scalability** | Not enough data | 9.2 (310 reviews) | 
| **Consent and preference management** | Not enough data | 8.9 (301 reviews) | 
| **Social login** | Not enough data | 8.6 (286 reviews) | 
| **Customer data linking** | Not enough data | 9.1 (317 reviews) | 

#### AI Authentication Risk Management - Customer Identity and Access Management (CIAM)

| Feature | Appian | Salesforce Headless 360 Platform (formerly Salesforce Platform) | 
|---|---|---|
| **Adaptive MFA** | Not enough data | 9.3 (9 reviews) | 
| **Anomaly Detection** | Not enough data | 8.7 (10 reviews) | 
| **Fraudulent Login Detection** | Not enough data | 9.8 (10 reviews) | 
| **Adaptive Authentication Policies** | Not enough data | 9.0 (7 reviews) | 
| **Risk-Based Authentication** | Not enough data | 9.2 (10 reviews) | 

#### AI Biometric & Behavioral Analysis - Customer Identity and Access Management (CIAM)

| Feature | Appian | Salesforce Headless 360 Platform (formerly Salesforce Platform) | 
|---|---|---|
| **Behavioral Biometric Analysis** | Not enough data | 7.9 (8 reviews) | 
| **Liveness Detection** | Not enough data | 8.1 (9 reviews) | 

#### AI Context-Aware Security Controls - Customer Identity and Access Management (CIAM)

| Feature | Appian | Salesforce Headless 360 Platform (formerly Salesforce Platform) | 
|---|---|---|
| **Account Recovery Assistants** | Not enough data | 8.8 (10 reviews) | 
| **Constraint Enforcement** | Not enough data | 7.7 (8 reviews) | 

### Identity and Access Management (IAM)

| Product | Score | Reviews |
|---|---|---|
| **Appian** | N/A | N/A |
| **Salesforce Headless 360 Platform (formerly Salesforce Platform)** | 8.6/10 | 91 |

#### Functionality

| Feature | Appian | Salesforce Headless 360 Platform (formerly Salesforce Platform) | 
|---|---|---|
| **User provisioning** | Not enough data | 8.7 (73 reviews) | 
| **Password manager** | Not enough data | 8.7 (75 reviews) | 
| **Single Sign-on** | Not enough data | 8.9 (77 reviews) | 
| **Enforces policies** | Not enough data | 8.8 (73 reviews) | 
| **Authentication** | Not enough data | 9.2 (75 reviews) | 
| **Multi-factor authentication** | Not enough data | 9.1 (77 reviews) | 

####  Type

| Feature | Appian | Salesforce Headless 360 Platform (formerly Salesforce Platform) | 
|---|---|---|
| **On-premises solution** | Not enough data | 8.7 (72 reviews) | 
| **Cloud-solution** | Not enough data | 8.7 (74 reviews) | 

####  Reporting

| Feature | Appian | Salesforce Headless 360 Platform (formerly Salesforce Platform) | 
|---|---|---|
| **Tracking** | Not enough data | 8.8 (72 reviews) | 
| **Reporting** | Not enough data | 8.9 (73 reviews) | 
| **Access & Permission Change Reporting** | Not enough data | 9.2 (13 reviews) | 
| **Compliance & Audit Trail Export** | Not enough data | 9.4 (11 reviews) | 

#### Authentication & Authorization - Identity and Access Management (IAM)

| Feature | Appian | Salesforce Headless 360 Platform (formerly Salesforce Platform) | 
|---|---|---|
| **Adaptive & Contextual Access Control** | Not enough data | 8.3 (11 reviews) | 

#### Administration & Governance - Identity and Access Management (IAM)

| Feature | Appian | Salesforce Headless 360 Platform (formerly Salesforce Platform) | 
|---|---|---|
| **Identity Lifecycle Management** | Not enough data | 8.6 (11 reviews) | 
| **Self‑Service Account Management** | Not enough data | 8.3 (11 reviews) | 

#### Generative AI - Identity and Access Management (IAM)

| Feature | Appian | Salesforce Headless 360 Platform (formerly Salesforce Platform) | 
|---|---|---|
| **AI‑Driven Access Anomaly Detection** | Not enough data | 7.6 (11 reviews) | 
| **Automated Policy Tuning** | Not enough data | 7.0 (11 reviews) | 
| **Predictive Role Recommendations** | Not enough data | 7.6 (11 reviews) | 

### Digital Process Automation (DPA)

| Product | Score | Reviews |
|---|---|---|
| **Appian** | 8.4/10 | 90 |
| **Salesforce Headless 360 Platform (formerly Salesforce Platform)** | N/A | N/A |

#### Digital Workflows

| Feature | Appian | Salesforce Headless 360 Platform (formerly Salesforce Platform) | 
|---|---|---|
| **Logic and Conditions** | 8.7 (68 reviews) ✓ Verified | Not enough data | 
| **No-Code Or Low-Code** | 8.6 (72 reviews) ✓ Verified | Not enough data | 
| **Document Management** | 7.8 (63 reviews) ✓ Verified | Not enough data | 

#### Forms

| Feature | Appian | Salesforce Headless 360 Platform (formerly Salesforce Platform) | 
|---|---|---|
| **Data Mapping** | 8.5 (64 reviews) ✓ Verified | Not enough data | 
| **Templates** | 8.3 (64 reviews) ✓ Verified | Not enough data | 
| **Mobile-Friendly Forms** | 8.5 (64 reviews) ✓ Verified | Not enough data | 

#### Automation

| Feature | Appian | Salesforce Headless 360 Platform (formerly Salesforce Platform) | 
|---|---|---|
| **Workflow Automation** | 8.8 (71 reviews) ✓ Verified | Not enough data | 
| **Workflow Mapping** | 8.8 (67 reviews) ✓ Verified | Not enough data | 
| **Real-Time Updates** | 8.3 (64 reviews) ✓ Verified | Not enough data | 
| **Robotic Process Automation** | 7.6 (56 reviews) | Not enough data | 

#### Agentic AI - Digital Process Automation (DPA)

| Feature | Appian | Salesforce Headless 360 Platform (formerly Salesforce Platform) | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### DevOps Platforms

| Product | Score | Reviews |
|---|---|---|
| **Appian** | N/A | N/A |
| **Salesforce Headless 360 Platform (formerly Salesforce Platform)** | 9.3/10 | 75 |

#### Management

| Feature | Appian | Salesforce Headless 360 Platform (formerly Salesforce Platform) | 
|---|---|---|
| **Configuration Management** | Not enough data | 9.3 (59 reviews) | 
| **Access Control** | Not enough data | 9.3 (61 reviews) | 
| **Orchestration** | Not enough data | 9.3 (60 reviews) | 

#### Functionality

| Feature | Appian | Salesforce Headless 360 Platform (formerly Salesforce Platform) | 
|---|---|---|
| **Automation** | Not enough data | 9.4 (60 reviews) | 
| **Integrations** | Not enough data | 9.3 (59 reviews) | 
| **Extensibility** | Not enough data | 9.4 (60 reviews) | 

#### Processes

| Feature | Appian | Salesforce Headless 360 Platform (formerly Salesforce Platform) | 
|---|---|---|
| **Pipeline Control** | Not enough data | 9.2 (60 reviews) | 
| **Workflow Visualization** | Not enough data | 9.4 (59 reviews) | 
| **Continuous Deployment** | Not enough data | 9.2 (59 reviews) | 

### Process Mining

| Product | Score | Reviews |
|---|---|---|
| **Appian** | 7.4/10 | 12 |
| **Salesforce Headless 360 Platform (formerly Salesforce Platform)** | N/A | N/A |

#### Process Management

| Feature | Appian | Salesforce Headless 360 Platform (formerly Salesforce Platform) | 
|---|---|---|
| **Process Library** | 7.7 (8 reviews) | Not enough data | 
| **Collaboration** | 7.6 (9 reviews) | Not enough data | 
| **Integrations** | 7.6 (9 reviews) | Not enough data | 
| **Execution Management** | 7.2 (9 reviews) | Not enough data | 

#### Process Analysis

| Feature | Appian | Salesforce Headless 360 Platform (formerly Salesforce Platform) | 
|---|---|---|
| **Real-Time Process Analysis** | 7.3 (8 reviews) | Not enough data | 
| **Process Notation** | 7.1 (8 reviews) | Not enough data | 
| **Process Mapping** | 7.5 (8 reviews) | Not enough data | 

#### Automation

| Feature | Appian | Salesforce Headless 360 Platform (formerly Salesforce Platform) | 
|---|---|---|
| **RPA Integration** | 6.7 (7 reviews) | Not enough data | 
| **Application Development** | 6.9 (7 reviews) | Not enough data | 

#### Generative AI

| Feature | Appian | Salesforce Headless 360 Platform (formerly Salesforce Platform) | 
|---|---|---|
| **AI Text Summarization** | 8.3 (5 reviews) | Not enough data | 

#### Agentic AI - Process Mining

| Feature | Appian | Salesforce Headless 360 Platform (formerly Salesforce Platform) | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### Drag and Drop App Builder

| Product | Score | Reviews |
|---|---|---|
| **Appian** | N/A | N/A |
| **Salesforce Headless 360 Platform (formerly Salesforce Platform)** | 8.5/10 | 87 |

#### Functionality

| Feature | Appian | Salesforce Headless 360 Platform (formerly Salesforce Platform) | 
|---|---|---|
| **App complexity** | Not enough data | 7.9 (73 reviews) | 
| **App Variety** | Not enough data | 8.3 (66 reviews) | 
| **Customized Branding** | Not enough data | 8.6 (64 reviews) | 
| **Application Templates** | Not enough data | 8.4 (63 reviews) | 

#### Data Control

| Feature | Appian | Salesforce Headless 360 Platform (formerly Salesforce Platform) | 
|---|---|---|
| **Data Migration** | Not enough data | 8.5 (62 reviews) | 
| **Data Synchronization** | Not enough data | 8.6 (65 reviews) | 
| **Data Security** | Not enough data | 8.9 (65 reviews) | 

#### Agentic AI - Drag and Drop App Builder

| Feature | Appian | Salesforce Headless 360 Platform (formerly Salesforce Platform) | 
|---|---|---|
| **Adaptive Learning** | Not enough data | 8.8 (20 reviews) | 
| **Natural Language Interaction** | Not enough data | 8.5 (20 reviews) | 
| **Proactive Assistance** | Not enough data | 8.4 (20 reviews) | 

### Application Development Platforms

| Product | Score | Reviews |
|---|---|---|
| **Appian** | N/A | N/A |
| **Salesforce Headless 360 Platform (formerly Salesforce Platform)** | 8.9/10 | 160 |

#### Functionality

| Feature | Appian | Salesforce Headless 360 Platform (formerly Salesforce Platform) | 
|---|---|---|
| **Ease of Use** | Not enough data | 9.0 (134 reviews) | 
| **File Management** | Not enough data | 8.8 (126 reviews) | 
| **Multi-Language Support** | Not enough data | 8.7 (116 reviews) | 
| **Customization** | Not enough data | 9.1 (127 reviews) | 
| **Straight-Out-the-Box Functionality** | Not enough data | 8.6 (125 reviews) | 
| **Help Guides** | Not enough data | 8.8 (118 reviews) | 
| **Patching & Updates** | Not enough data | 9.0 (116 reviews) | 

### Business Process Management

| Product | Score | Reviews |
|---|---|---|
| **Appian** | 8.3/10 | 229 |
| **Salesforce Headless 360 Platform (formerly Salesforce Platform)** | N/A | N/A |

#### Generative AI

| Feature | Appian | Salesforce Headless 360 Platform (formerly Salesforce Platform) | 
|---|---|---|
| **AI Text Generation** | 7.7 (54 reviews) | Not enough data | 
| **AI Text Summarization** | 7.7 (52 reviews) | Not enough data | 

#### Process Management

| Feature | Appian | Salesforce Headless 360 Platform (formerly Salesforce Platform) | 
|---|---|---|
| **Process Overview** | 8.5 (156 reviews) | Not enough data | 
| **Process Analysis** | 8.4 (155 reviews) | Not enough data | 
| **Real-Time Process Monitoring** | 8.4 (154 reviews) | Not enough data | 
| **Unstructured Processes** | 7.8 (121 reviews) | Not enough data | 
| **API Connection** | 8.4 (136 reviews) | Not enough data | 
| **Intelligence** | 8.0 (121 reviews) | Not enough data | 
| **Document Approval** | 8.2 (119 reviews) | Not enough data | 

#### Customization

| Feature | Appian | Salesforce Headless 360 Platform (formerly Salesforce Platform) | 
|---|---|---|
| **Document Generation** | 7.7 (155 reviews) | Not enough data | 
| **Process Design** | 8.8 (170 reviews) | Not enough data | 
| **Process Repository** | 8.5 (153 reviews) | Not enough data | 
| **No-Code App Development** | 8.1 (152 reviews) | Not enough data | 
| **Low-Code App Development** | 8.6 (172 reviews) | Not enough data | 

#### Collaboration

| Feature | Appian | Salesforce Headless 360 Platform (formerly Salesforce Platform) | 
|---|---|---|
| **Permissions for Sharing** | 8.3 (159 reviews) | Not enough data | 
| **Data Unification** | 8.4 (161 reviews) | Not enough data | 
| **Accessibility** | 8.5 (165 reviews) | Not enough data | 
| **Process Routing** | 8.7 (158 reviews) | Not enough data | 

#### Agentic AI - Business Process Management

| Feature | Appian | Salesforce Headless 360 Platform (formerly Salesforce Platform) | 
|---|---|---|
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

#### Process Development

| Feature | Appian | Salesforce Headless 360 Platform (formerly Salesforce Platform) | 
|---|---|---|
| **Process Routing** | 8.5 (127 reviews) | Not enough data | 

### Process Orchestration

| Product | Score | Reviews |
|---|---|---|
| **Appian** | 8.6/10 | 18 |
| **Salesforce Headless 360 Platform (formerly Salesforce Platform)** | N/A | N/A |

#### Functionality - Process Orchestration

| Feature | Appian | Salesforce Headless 360 Platform (formerly Salesforce Platform) | 
|---|---|---|
| **Peak Demand Handling** | 7.6 (13 reviews) | Not enough data | 
| **Process Customization** | 9.0 (13 reviews) | Not enough data | 
| **Process Automation** | 9.2 (14 reviews) | Not enough data | 
| **Workflow Management** | 9.2 (15 reviews) | Not enough data | 
| **High-Stakes Process Automation** | 8.5 (13 reviews) | Not enough data | 

#### Integration & Adaptability - Process Orchestration

| Feature | Appian | Salesforce Headless 360 Platform (formerly Salesforce Platform) | 
|---|---|---|
| **Third-Party Software Integration** | 8.2 (14 reviews) | Not enough data | 
| **Endpoint Integration** | 8.9 (14 reviews) | Not enough data | 
| **Intuitive Process Design** | 8.9 (14 reviews) | Not enough data | 
| **Real-Time Process Monitoring** | 8.1 (14 reviews) | Not enough data | 
| **Business Process Adaptation** | 9.0 (13 reviews) | Not enough data | 
| **Customer-Facing Process Management** | 8.3 (13 reviews) | Not enough data | 
| **Multi-Endpoint Execution** | 8.3 (13 reviews) | Not enough data | 
| **Regulatory Compliance Management** | 8.7 (14 reviews) | Not enough data | 

### AI Agent Builders

| Product | Score | Reviews |
|---|---|---|
| **Appian** | N/A | N/A |
| **Salesforce Headless 360 Platform (formerly Salesforce Platform)** | N/A | N/A |

#### Customization - AI Agent Builders

| Feature | Appian | Salesforce Headless 360 Platform (formerly Salesforce Platform) | 
|---|---|---|
| **Natural Language Configuration** | Not enough data | Not enough data | 
| **Tone Customization** | Not enough data | Not enough data | 
| **Security Guardrails** | Not enough data | Not enough data | 

#### Functionality - AI Agent Builders

| Feature | Appian | Salesforce Headless 360 Platform (formerly Salesforce Platform) | 
|---|---|---|
| **Omni-channel Support** | Not enough data | Not enough data | 
| **Agent Branding** | Not enough data | Not enough data | 
| **Proactive Response Capabilities** | Not enough data | Not enough data | 
| **Seamless Human Escalation** | Not enough data | Not enough data | 

#### Data and Analytics - AI Agent Builders

| Feature | Appian | Salesforce Headless 360 Platform (formerly Salesforce Platform) | 
|---|---|---|
| **Analytics & Reporting** | Not enough data | Not enough data | 
| **Contextual Awareness** | Not enough data | Not enough data | 
| **Data Privacy Compliance** | Not enough data | Not enough data | 

#### Integration - AI Agent Builders

| Feature | Appian | Salesforce Headless 360 Platform (formerly Salesforce Platform) | 
|---|---|---|
| **Workflow Automation** | Not enough data | Not enough data | 
| **API Usage** | Not enough data | Not enough data | 
| **Platform Interoperability** | Not enough data | Not enough data | 
| **CRM Data Integration** | Not enough data | Not enough data | 

### Business Automation Platforms (BAPs)

| Product | Score | Reviews |
|---|---|---|
| **Appian** | 8.6/10 | 11 |
| **Salesforce Headless 360 Platform (formerly Salesforce Platform)** | N/A | N/A |

#### Workflow Design & Orchestration

| Feature | Appian | Salesforce Headless 360 Platform (formerly Salesforce Platform) | 
|---|---|---|
| **Task Logic and Sequencing** | Not enough data | Not enough data | 
| **Visual Workflow Builder** | Not enough data | Not enough data | 

#### Integrations & Connectivity

| Feature | Appian | Salesforce Headless 360 Platform (formerly Salesforce Platform) | 
|---|---|---|
| **Pre-Built Integrations** | Not enough data | Not enough data | 
| **Custom Integration Capabilities** | 8.3 (5 reviews) | Not enough data | 

#### Automation Execution & Intelligence

| Feature | Appian | Salesforce Headless 360 Platform (formerly Salesforce Platform) | 
|---|---|---|
| **AI-Powered Optimization** | Not enough data | Not enough data | 
| **Trigger-Based Automation** | Not enough data | Not enough data | 

#### Development & Customization

| Feature | Appian | Salesforce Headless 360 Platform (formerly Salesforce Platform) | 
|---|---|---|
| **Low-Code/No-Code Tools** | 8.8 (8 reviews) | Not enough data | 
| **Reusable Components** | Not enough data | Not enough data | 

#### Governance & Security

| Feature | Appian | Salesforce Headless 360 Platform (formerly Salesforce Platform) | 
|---|---|---|
| **Audit Logging** | Not enough data | Not enough data | 
| **Role-Based Access Control** | Not enough data | Not enough data | 

#### Reporting & Analytics

| Feature | Appian | Salesforce Headless 360 Platform (formerly Salesforce Platform) | 
|---|---|---|
| **Real-Time Dashboards** | Not enough data | Not enough data | 
| **Workflow Analytics** | Not enough data | Not enough data | 

#### Agentic AI - Business Automation Platforms (BAPs)

| Feature | Appian | Salesforce Headless 360 Platform (formerly Salesforce Platform) | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### Software Testing

| Product | Score | Reviews |
|---|---|---|
| **Appian** | N/A | N/A |
| **Salesforce Headless 360 Platform (formerly Salesforce Platform)** | 8.9/10 | 26 |

#### Agentic AI - Software Testing

| Feature | Appian | Salesforce Headless 360 Platform (formerly Salesforce Platform) | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 9.0 (20 reviews) | 
| **Natural Language Interaction** | Not enough data | 8.8 (19 reviews) | 
| **Proactive Assistance** | Not enough data | 8.8 (19 reviews) | 

### Genesys AppFoundry Marketplace

| Product | Score | Reviews |
|---|---|---|
| **Appian** | N/A | N/A |
| **Salesforce Headless 360 Platform (formerly Salesforce Platform)** | N/A | N/A |

#### Agentic AI - Genesys AppFoundry Marketplace

| Feature | Appian | Salesforce Headless 360 Platform (formerly Salesforce Platform) | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### AWS Marketplace

| Product | Score | Reviews |
|---|---|---|
| **Appian** | N/A | N/A |
| **Salesforce Headless 360 Platform (formerly Salesforce Platform)** | N/A | N/A |

#### Agentic AI - AWS Marketplace

| Feature | Appian | Salesforce Headless 360 Platform (formerly Salesforce Platform) | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 

### Low-Code Development Platforms

| Product | Score | Reviews |
|---|---|---|
| **Appian** | 8.3/10 | 197 |
| **Salesforce Headless 360 Platform (formerly Salesforce Platform)** | 8.9/10 | 353 |

#### Application Design

| Feature | Appian | Salesforce Headless 360 Platform (formerly Salesforce Platform) | 
|---|---|---|
| **UI Code Extending** | 7.8 (136 reviews) ✓ Verified | 8.6 (223 reviews) | 
| **Programming Code Extending** | 7.9 (139 reviews) ✓ Verified | 8.6 (225 reviews) | 
| **Customized Branding** | 8.0 (145 reviews) ✓ Verified | 8.7 (246 reviews) | 
| **Application Templates** | 8.3 (115 reviews) | 8.6 (234 reviews) | 
| **Workflows** | 9.0 (153 reviews) ✓ Verified | 8.9 (268 reviews) | 

#### Data Control

| Feature | Appian | Salesforce Headless 360 Platform (formerly Salesforce Platform) | 
|---|---|---|
| **Data Migration** | 8.2 (145 reviews) ✓ Verified | 8.9 (258 reviews) | 
| **Data Synchronization** | 8.4 (143 reviews) ✓ Verified | 8.9 (257 reviews) | 
| **Data Security** | 8.8 (146 reviews) ✓ Verified | 9.2 (255 reviews) | 

#### Publishing

| Feature | Appian | Salesforce Headless 360 Platform (formerly Salesforce Platform) | 
|---|---|---|
| **Application Deployment** | 8.7 (153 reviews) ✓ Verified | 8.9 (231 reviews) | 
| **Platform Compatability** | 8.7 (148 reviews) ✓ Verified | 8.9 (241 reviews) | 
| **Lifecycle Management** | 8.5 (149 reviews) ✓ Verified | 8.9 (228 reviews) | 

#### Agentic AI - Low-Code Development Platforms

| Feature | Appian | Salesforce Headless 360 Platform (formerly Salesforce Platform) | 
|---|---|---|
| **Adaptive Learning** | 8.0 (9 reviews) | 9.0 (39 reviews) | 
| **Natural Language Interaction** | 8.0 (10 reviews) | 9.1 (37 reviews) | 
| **Proactive Assistance** | 8.1 (9 reviews) | 8.9 (39 reviews) | 

### Cloud Platform as a Service (PaaS)

| Product | Score | Reviews |
|---|---|---|
| **Appian** | N/A | N/A |
| **Salesforce Headless 360 Platform (formerly Salesforce Platform)** | 8.6/10 | 824 |

#### Development

| Feature | Appian | Salesforce Headless 360 Platform (formerly Salesforce Platform) | 
|---|---|---|
| **Application Deployment** | Not enough data | 8.7 (580 reviews) | 
| **Development Tools** | Not enough data | 8.6 (560 reviews) | 
| **Development Environment** | Not enough data | 8.6 (511 reviews) | 
| **Language Support** | Not enough data | 8.6 (536 reviews) | 
| **Testing** | Not enough data | 8.5 (504 reviews) | 

#### Database

| Feature | Appian | Salesforce Headless 360 Platform (formerly Salesforce Platform) | 
|---|---|---|
| **Database Management** | Not enough data | 9.0 (556 reviews) | 
| **Analytics** | Not enough data | 8.8 (651 reviews) | 
| **Auto Scaling** | Not enough data | 8.5 (498 reviews) | 
| **Backup / Recovery** | Not enough data | 8.5 (541 reviews) | 
| **Storage** | Not enough data | 8.6 (597 reviews) | 

#### Infrastructure

| Feature | Appian | Salesforce Headless 360 Platform (formerly Salesforce Platform) | 
|---|---|---|
| **Networking** | Not enough data | 8.5 (544 reviews) | 
| **Virtual Machines** | Not enough data | 8.1 (505 reviews) | 
| **Security** | Not enough data | 9.1 (580 reviews) | 

### No-Code Development Platforms

| Product | Score | Reviews |
|---|---|---|
| **Appian** | N/A | N/A |
| **Salesforce Headless 360 Platform (formerly Salesforce Platform)** | 8.8/10 | 212 |

#### User Interface Design

| Feature | Appian | Salesforce Headless 360 Platform (formerly Salesforce Platform) | 
|---|---|---|
| **WYSIWYG Editor** | Not enough data | 8.4 (130 reviews) ✓ Verified | 
| **Customized Branding** | Not enough data | 8.6 (148 reviews) ✓ Verified | 
| **App Templates** | Not enough data | 8.8 (152 reviews) ✓ Verified | 
| **Workflow Management** | Not enough data | 9.1 (152 reviews) ✓ Verified | 

#### Data Control

| Feature | Appian | Salesforce Headless 360 Platform (formerly Salesforce Platform) | 
|---|---|---|
| **Data Migration** | Not enough data | 8.9 (147 reviews) ✓ Verified | 
| **Data Synchronization** | Not enough data | 8.9 (154 reviews) ✓ Verified | 
| **Data Security** | Not enough data | 9.2 (152 reviews) ✓ Verified | 

#### Publishing

| Feature | Appian | Salesforce Headless 360 Platform (formerly Salesforce Platform) | 
|---|---|---|
| **Application Deployment** | Not enough data | 8.8 (138 reviews) ✓ Verified | 
| **Platform Compatibility** | Not enough data | 9.0 (143 reviews) | 
| **Lifecycle Management** | Not enough data | 8.9 (141 reviews) ✓ Verified | 

#### Agentic AI - No-Code Development Platforms

| Feature | Appian | Salesforce Headless 360 Platform (formerly Salesforce Platform) | 
|---|---|---|
| **Adaptive Learning** | Not enough data | 8.7 (29 reviews) | 
| **Natural Language Interaction** | Not enough data | 8.6 (29 reviews) | 
| **Proactive Assistance** | Not enough data | 8.4 (29 reviews) | 

### Data Security

| Product | Score | Reviews |
|---|---|---|
| **Appian** | N/A | N/A |
| **Salesforce Headless 360 Platform (formerly Salesforce Platform)** | N/A | N/A |

#### Compliance

| Feature | Appian | Salesforce Headless 360 Platform (formerly Salesforce Platform) | 
|---|---|---|
| **Access Management** | Not enough data | Not enough data | 
| **At-Risk Analysis** | Not enough data | Not enough data | 
| **DLP Configuration** | Not enough data | Not enough data | 
| **Sensitive Data Compliance** | Not enough data | Not enough data | 

#### Administration

| Feature | Appian | Salesforce Headless 360 Platform (formerly Salesforce Platform) | 
|---|---|---|
| **Database Management** | Not enough data | Not enough data | 
| **Deduplication ** | Not enough data | Not enough data | 
| **Backup** | Not enough data | Not enough data | 
| **API / integrations** | Not enough data | Not enough data | 

#### Security 

| Feature | Appian | Salesforce Headless 360 Platform (formerly Salesforce Platform) | 
|---|---|---|
| **Multi-Factor Authentication** | Not enough data | Not enough data | 
| **Data Transport** | Not enough data | Not enough data | 
| **Data Types** | Not enough data | Not enough data | 
| **Security Tools** | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (1):** [Low-Code Development Platforms](https://www.g2.com/categories/low-code-development-platforms)

**Unique to Appian (9):** [Process Orchestration Software](https://www.g2.com/categories/process-orchestration), [AWS Marketplace Software](https://www.g2.com/categories/aws-marketplace), [Business Automation Platforms (BAPs)](https://www.g2.com/categories/business-automation-platforms-baps), [ AI Agent Builders Software](https://www.g2.com/categories/ai-agent-builders), [Process Mining Tools](https://www.g2.com/categories/process-mining-tools), [Digital Process Automation (DPA) Software](https://www.g2.com/categories/digital-process-automation-dpa), [Business Process Management Software](https://www.g2.com/categories/business-process-management), [Robotic Process Automation (RPA) Software](https://www.g2.com/categories/robotic-process-automation-rpa), [Genesys AppFoundry Marketplace](https://www.g2.com/categories/genesys-appfoundry-marketplace)

**Unique to Salesforce Headless 360 Platform (formerly Salesforce Platform) (13):** [Application Development Platforms ](https://www.g2.com/categories/application-development-platforms), [DevOps Platforms](https://www.g2.com/categories/devops-platforms), [Consent Management Platforms](https://www.g2.com/categories/consent-management-platform-cmp), [Workplace Innovation Platforms](https://www.g2.com/categories/workplace-innovation-platforms), [Data Masking Software](https://www.g2.com/categories/data-masking), [Privileged Access Management (PAM) Software](https://www.g2.com/categories/privileged-access-management-pam), [Customer Identity and Access Management (CIAM) Software](https://www.g2.com/categories/customer-identity-and-access-management-ciam), [Cloud Migration Software](https://www.g2.com/categories/cloud-migration), [No-Code Development Platforms](https://www.g2.com/categories/no-code-development-platforms), [Drag and Drop App Builder Software](https://www.g2.com/categories/drag-and-drop-app-builder), [Software Testing Tools](https://www.g2.com/categories/software-testing), [Identity and Access Management (IAM) Software](https://www.g2.com/categories/identity-and-access-management-iam), [Cloud Platform as a Service (PaaS) Software](https://www.g2.com/categories/cloud-platform-as-a-service-paas)


---
## Reviewer Demographics

### By Company Size

| Segment | Appian | Salesforce Headless 360 Platform (formerly Salesforce Platform) | 
|---|---|---|
| **Small-Business** | 14.6% | 20.6% | 
| **Mid-Market** | 27.8% | 45.6% | 
| **Enterprise** | 57.5% | 33.8% | 

### By Industry

#### Appian

- **Financial Services:** 20.6%
- **Banking:** 10.5%
- **Information Technology and Services:** 7.0%
- **Insurance:** 5.6%
- **Government Administration:** 5.4%
- **Computer Software:** 5.2%
- **Accounting:** 3.5%
- **Pharmaceuticals:** 2.8%
- **Oil & Energy:** 2.8%
- **Telecommunications:** 2.6%
- **Other:** 34.0%

#### Salesforce Headless 360 Platform (formerly Salesforce Platform)

- **Computer Software:** 13.7%
- **Information Technology and Services:** 12.0%
- **Financial Services:** 6.8%
- **Non-Profit Organization Management:** 4.2%
- **Marketing and Advertising:** 3.3%
- **Education Management:** 2.8%
- **Telecommunications:** 2.8%
- **Hospital & Health Care:** 2.6%
- **Consulting:** 2.5%
- **Manufacturing:** 2.2%
- **Other:** 47.1%

---
## Alternatives

### Alternatives to Appian

- [Pega Platform](https://www.g2.com/products/pega-platform/reviews) — 4.2/5 stars (278 reviews)
- [UiPath Agentic Automation](https://www.g2.com/products/uipath-agentic-automation/reviews) — 4.6/5 stars (7581 reviews)
- [Automation Anywhere Agentic Process Automation](https://www.g2.com/products/automation-anywhere-agentic-process-automation/reviews) — 4.5/5 stars (5621 reviews)
- [Nintex](https://www.g2.com/products/nintex-nintex/reviews) — 4.3/5 stars (1322 reviews)
- [Microsoft Power Automate](https://www.g2.com/products/microsoft-power-automate/reviews) — 4.4/5 stars (1096 reviews)
- [SS&C Blue Prism Intelligent Automation Platform](https://www.g2.com/products/ss-c-blue-prism-intelligent-automation-platform/reviews) — 4.5/5 stars (402 reviews)
- [Kissflow](https://www.g2.com/products/kissflow/reviews) — 4.3/5 stars (591 reviews)
- [OutSystems](https://www.g2.com/products/outsystems/reviews) — 4.5/5 stars (1796 reviews)
- [Retool](https://www.g2.com/products/retool/reviews) — 4.6/5 stars (361 reviews)
- [Decisions](https://www.g2.com/products/decisions-decisions/reviews) — 4.6/5 stars (41 reviews)

### Alternatives to Salesforce Headless 360 Platform (formerly Salesforce Platform)

- [Quickbase](https://www.g2.com/products/quickbase/reviews) — 4.5/5 stars (1605 reviews)
- [Claris FileMaker](https://www.g2.com/products/claris-filemaker/reviews) — 4.5/5 stars (578 reviews)
- [Nintex](https://www.g2.com/products/nintex-nintex/reviews) — 4.3/5 stars (1322 reviews)
- [OutSystems](https://www.g2.com/products/outsystems/reviews) — 4.5/5 stars (1796 reviews)
- [Microsoft Power Apps](https://www.g2.com/products/microsoft-power-apps/reviews) — 4.3/5 stars (572 reviews)
- [AppSheet](https://www.g2.com/products/appsheet/reviews) — 4.8/5 stars (405 reviews)
- [Mendix](https://www.g2.com/products/mendix/reviews) — 4.4/5 stars (395 reviews)
- [ServiceNow App Engine](https://www.g2.com/products/servicenow-app-engine/reviews) — 4.5/5 stars (1151 reviews)
- [Zoho Creator](https://www.g2.com/products/zoho-creator/reviews) — 4.3/5 stars (163 reviews)
- [Airtable](https://www.g2.com/products/airtable/reviews) — 4.6/5 stars (3284 reviews)

---
## Top Discussions

### Appian

- Title: [What is Appian software used for?](https://www.g2.com/discussions/what-is-appian-software-used-for) — 3 comments
  > **Top comment:** "Digital Transformation and process automation"
- Title: [What is Appian used for?](https://www.g2.com/discussions/what-is-appian-used-for) — 1 comment
  > **Top comment:** "Appian is used to **build and automate business processes quickly** without heavy coding. I use it to manage workflows, handle approvals, connect data from..."
- Title: [What programming language does Appian use?](https://www.g2.com/discussions/what-programming-language-does-appian-use) — 1 comment
  > **Top comment:** "Appian is built on Java, but developers using Appian to develop web applications will be coding in SAIL or "Self Assembling Interface Layer" - a low-code..."
- Title: [What are the features of BPM?](https://www.g2.com/discussions/appian-what-are-the-features-of-bpm) — 1 comment
  > **Top comment:** "Business Process Management (BPM) encompasses a suite of features designed to optimise and streamline organisational workflows. It begins with intuitive..."
- Title: [1) How can I automate associating apps with Users and Groups? 2) How can I write multiple rows to a Data a store Entity without using a SmartObject function or widget?](https://www.g2.com/discussions/34096-1-how-can-i-automate-associating-apps-with-users-and-groups-2-how-can-i-write-multiple-rows-to-a-data-a-store-entity-without-using-a-smartobject-function-or-widget) — 1 comment, 1 upvote
  > **Top comment:** "Hi Mark, the best way to get advice on your questions is to head over to our Appian Community, where your peers can share their best practices and..."

### Salesforce Headless 360 Platform (formerly Salesforce Platform)

- Title: [What are the essential Salesforce Platform features a beginner should learn to improve customer relationship management?](https://www.g2.com/discussions/what-are-the-essential-salesforce-platform-features-a-beginner-should-learn-to-improve-customer-relationship-management) — 5 comments, 2 upvotes
  > **Top comment:** "Learn how to create new accounts, and update existing leads and contacts. "
- Title: [What is Salesforce Platform used for?](https://www.g2.com/discussions/what-is-salesforce-platform-used-for) — 2 comments
  > **Top comment:** "It's a system that helps you manage all past sales activity and understand your business' pipeline. "
- Title: [What all functionalities can be used via Salesforce?](https://www.g2.com/discussions/what-all-functionalities-can-be-used-via-salesforce) — 2 comments, 1 upvote
  > **Top comment:** "Salesforce redefines the way businesses connect with customers through service, marketing, and sales by creating a more meaningful relationship.

It has..."
- Title: [How do I add an account to Salesforce Authenticator?](https://www.g2.com/discussions/salesforce-authenticator-how-do-i-add-an-account-to-salesforce-authenticator) — 2 comments
  > **Top comment:** "Go to Salesforce Authenticator app and click Add an Account.
"
- Title: [How do I add an account to Salesforce Authenticator?](https://www.g2.com/discussions/how-do-i-add-an-account-to-salesforce-authenticator) — 2 comments
  > **Top comment:** "You can open the Salesforce Authenticator app on your mobile device. If you're opening the app for the first time, you see a tour of the app's features. Take..."

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/appian-vs-agentforce-360-platform-formerly-salesforce-platform)