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At a Glance
Market Segments
Enterprise (58.3% of reviews)
Enterprise (45.8% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
Appian
Star Rating
(485)4.5 out of 5
Market Segments
Enterprise (58.3% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Free Trial is available
Learn more about AppianMuleSoft Automation
Star Rating
(27)4.4 out of 5
Market Segments
Enterprise (45.8% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about MuleSoft AutomationSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Appian excels in its visual editor, scoring 8.6, which allows for intuitive automation building, while MuleSoft Automation's visual editor only scores 7.2, making it less user-friendly for those new to automation.
- Reviewers mention that Appian's ease of use is highlighted by its 8.7 rating, particularly in workflow management, whereas MuleSoft Automation's ease of use is rated lower at 8.1, indicating a steeper learning curve for new users.
- G2 users note that Appian's process automation capabilities shine with a score of 8.7, particularly in high-stakes process automation, while MuleSoft Automation's RPA integration is rated significantly lower at 5.2, suggesting limitations in this area.
- Users on G2 highlight Appian's strong performance in data security with a score of 8.8, which is crucial for enterprise-level applications, compared to MuleSoft Automation's data security rating of 7.9, indicating a potential risk for sensitive data handling.
- Reviewers mention that Appian's collaboration features, rated at 8.6, facilitate better teamwork and communication, while MuleSoft Automation's collaboration features score lower at 7.8, which may hinder effective project management.
- Users say that Appian's robust process analysis tools, with a score of 8.4, provide valuable insights for continuous improvement, whereas MuleSoft Automation's process analysis capabilities are rated lower, indicating less effectiveness in monitoring and optimizing workflows.
Pricing
Entry-Level Pricing
Appian
No pricing availableMuleSoft Automation
No pricing availableFree Trial
Appian
Free Trial is available
MuleSoft Automation
No trial information availableRatings
Meets Requirements
8.5
282
8.7
23
Ease of Use
8.7
339
8.3
23
Ease of Setup
8.5
281
8.3
12
Ease of Admin
8.5
229
8.7
10
Quality of Support
8.5
275
8.5
22
Has the product been a good partner in doing business?
8.8
232
8.7
10
Product Direction (% positive)
9.0
271
10.0
23
Features by Category
Setup
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Agentic AI - Workflow Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Automation Building
8.6
39
|
Verified
7.6
7
8.2
35
7.9
7
8.2
34
7.8
6
8.4
40
|
Verified
8.6
7
8.7
43
|
Verified
8.1
7
8.3
34
8.6
6
Bot Management & Execution
8.6
38
|
Verified
8.3
6
8.7
36
|
Verified
8.3
6
8.7
36
|
Verified
8.1
6
8.5
32
|
Verified
7.8
6
8.8
37
|
Verified
8.1
6
8.7
41
|
Verified
7.9
7
Intelligent Automation
8.6
33
|
Verified
7.8
6
8.2
29
|
Verified
7.8
6
8.1
30
|
Verified
7.2
6
Agentic AI - Robotic Process Automation (RPA)
8.7
5
Not enough data
8.7
5
Not enough data
8.7
5
Not enough data
9.0
5
Not enough data
8.7
5
Not enough data
8.7
5
Not enough data
9.0
5
Not enough data
Digital Workflows
8.7
70
|
Verified
Not enough data
8.5
70
|
Verified
Not enough data
7.8
65
|
Verified
Not enough data
Forms
8.5
66
|
Verified
Not enough data
8.3
66
|
Verified
Not enough data
8.6
66
|
Verified
Not enough data
Automation
8.9
69
|
Verified
Not enough data
8.8
69
|
Verified
Not enough data
8.3
66
|
Verified
Not enough data
7.7
57
Not enough data
Agentic AI - Digital Process Automation (DPA)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Process Management
8.2
10
Not enough data
8.0
11
Not enough data
8.0
11
Not enough data
7.7
11
Not enough data
Process Analysis
7.8
10
Not enough data
7.7
10
Not enough data
8.0
10
Not enough data
Automation
7.4
9
Not enough data
7.6
9
Not enough data
Generative AI
8.6
7
Not enough data
Agentic AI - Process Mining
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
7.7
56
Not enough data
7.7
55
Not enough data
Process Management
8.5
158
Not enough data
8.4
156
Not enough data
8.4
157
Not enough data
7.8
124
Not enough data
8.4
137
Not enough data
8.0
121
Not enough data
8.2
122
Not enough data
Customization
7.6
155
Not enough data
8.8
166
Not enough data
8.5
156
Not enough data
8.1
154
Not enough data
8.6
168
Not enough data
Collaboration
8.4
162
Not enough data
8.4
161
Not enough data
8.5
168
Not enough data
8.7
161
Not enough data
Agentic AI - Business Process Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Process Development
8.5
130
Not enough data
Functionality - Process Orchestration
7.9
15
Not enough data
9.1
15
Not enough data
9.2
15
Not enough data
9.3
16
Not enough data
8.7
15
Not enough data
Integration & Adaptability - Process Orchestration
8.3
15
Not enough data
9.0
15
Not enough data
9.1
16
Not enough data
8.3
16
Not enough data
9.1
15
Not enough data
8.6
15
Not enough data
8.6
15
Not enough data
8.8
15
Not enough data
Customization - AI Agent Builders
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality - AI Agent Builders
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data and Analytics - AI Agent Builders
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integration - AI Agent Builders
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Workflow Design & Orchestration
9.3
5
Not enough data
9.0
5
Not enough data
Integrations & Connectivity
9.0
5
Not enough data
9.3
5
Not enough data
Automation Execution & Intelligence
9.0
5
Not enough data
9.3
5
Not enough data
Development & Customization
8.7
5
Not enough data
9.3
5
Not enough data
Governance & Security
9.0
5
Not enough data
9.3
5
Not enough data
Reporting & Analytics
9.3
5
Not enough data
9.3
5
Not enough data
Agentic AI - Business Automation Platforms (BAPs)
9.0
5
Not enough data
9.3
5
Not enough data
9.0
5
Not enough data
9.0
5
Not enough data
9.3
5
Not enough data
9.3
5
Not enough data
Agentic AI - Genesys AppFoundry Marketplace
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AWS Marketplace
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Application Design
7.8
138
|
Verified
Not enough data
7.9
142
|
Verified
Not enough data
8.1
147
|
Verified
Not enough data
8.3
118
Not enough data
9.0
153
|
Verified
Not enough data
Data Control
8.2
145
|
Verified
Not enough data
8.5
146
|
Verified
Not enough data
8.8
148
|
Verified
Not enough data
Publishing
8.7
156
|
Verified
Not enough data
8.7
151
|
Verified
Not enough data
8.5
152
|
Verified
Not enough data
Agentic AI - Low-Code Development Platforms
8.2
12
Not enough data
8.1
12
Not enough data
8.3
12
Not enough data
User Interface Design
Not enough data
7.9
7
Not enough data
7.9
7
Not enough data
8.3
7
Not enough data
7.9
8
Data Control
Not enough data
7.5
8
Not enough data
8.3
8
Not enough data
8.1
8
Publishing
Not enough data
8.1
7
Not enough data
7.7
8
Not enough data
7.5
8
Agentic AI - No-Code Development Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Appian and MuleSoft Automation are categorized as Digital Process Automation (DPA) and Robotic Process Automation (RPA)
Unique Categories
MuleSoft Automation is categorized as No-Code Development Platforms and Workflow Management
Reviews
Reviewers' Company Size
Appian
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
MuleSoft Automation
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Financial Services
21.1%
Banking
10.3%
Information Technology and Services
7.0%
Computer Software
5.8%
Insurance
5.5%
Other
50.4%
Information Technology and Services
29.2%
Consulting
12.5%
Retail
8.3%
Computer Software
8.3%
Accounting
8.3%
Other
33.3%
Alternatives
Discussions
What is Appian software used for?
3 Comments
JP
Digital Transformation and process automationRead more
How can we user RPA with Appian ?
1 Comment
Official Response from Appian
Hi Mahantesh,
RPA can be used in any Appian process to automate simple, repetitive tasks or connect systems that don't use APIs. Appian has native...Read more
1) How can I automate associating apps with Users and Groups? 2) How can I write multiple rows to a Data a store Entity without using a SmartObject function or widget?
1 Comment
HT
Hi Mark, the best way to get advice on your questions is to head over to our Appian Community, where your peers can share their best practices and...Read more
MuleSoft Automation has no discussions with answers
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