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Compare Appian and Laserfiche 
Featured Products
At a Glance
Market Segments
Enterprise (58.3% of reviews)
Mid-Market (59.9% of reviews)
Entry-Level Pricing
No pricing available
$53.00 1 Users Per Year
Appian
Star Rating
(483)4.5 out of 5
Market Segments
Enterprise (58.3% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Free Trial is available
Learn more about AppianLaserfiche
Star Rating
(1,161)4.7 out of 5
Market Segments
Mid-Market (59.9% of reviews)
Pros & Cons
Entry-Level Pricing
$53.00 1 Users Per Year
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Laserfiche excels in document management, with users praising its ability to efficiently digitize documents for easy access and sharing. Many highlight how the platform automates tasks like creation, approval, and signing, making document workflows seamless.
- Users say Appian stands out for its low-code development capabilities, allowing teams to build and automate workflows without extensive coding knowledge. Reviewers appreciate the platform's intuitive interface, which facilitates rapid application development and integration with various systems.
- According to verified reviews, Laserfiche has a stronger overall user satisfaction score, reflecting its effectiveness in meeting the needs of mid-market businesses. Users commend its versatility in handling diverse document management processes, which enhances operational efficiency.
- Reviewers mention that while Appian offers a robust set of features, it sometimes faces challenges in matching specific workflow requirements, leading to configuration difficulties for some users. However, its strong process automation capabilities are frequently highlighted as a major benefit.
- G2 reviewers note that both platforms provide solid support, but Laserfiche receives higher marks for its quality of support. Users appreciate the responsiveness and effectiveness of Laserfiche's support team, which contributes to a smoother user experience.
- Users highlight that Appian's ease of use is a significant advantage, with many finding the platform straightforward to navigate. This is particularly beneficial for teams looking to implement process automation quickly, as noted by users who value the platform's intuitive design.
Pricing
Entry-Level Pricing
Appian
No pricing availableLaserfiche
Laserfiche Cloud Starter
$53.00
1 Users Per Year
Support paperless goals with a proven document management system. Starts at 1 user.
- Import, store & organize files, bulk import emails and files, full-text search, customizable metadata, Microsoft 365 integration
- Collaborate across content, simultaneous document editing, document versioning, external file sharing, annotations
- Manage access to information, fine-grained access controls, redactions, offline mobile access
Free Trial
Appian
Free Trial is available
Laserfiche
No trial information availableRatings
Meets Requirements
8.5
280
9.1
985
Ease of Use
8.7
337
8.8
1,012
Ease of Setup
8.5
279
8.2
732
Ease of Admin
8.5
228
8.5
710
Quality of Support
8.5
273
9.0
942
Has the product been a good partner in doing business?
8.8
231
9.2
709
Product Direction (% positive)
9.0
269
9.5
988
Features by Category
File Management
Not enough data
8.4
32
Not enough data
9.2
33
Not enough data
9.0
31
Not enough data
9.0
31
Not enough data
8.2
29
Agentic AI - Cloud Content Collaboration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Collaboration
Not enough data
9.0
31
Not enough data
9.1
31
Not enough data
8.2
31
Not enough data
8.7
30
Administration
Not enough data
9.1
31
Not enough data
9.3
31
Not enough data
9.1
31
Not enough data
9.5
29
Not enough data
9.1
29
Not enough data
9.4
29
Platform
Not enough data
9.2
44
Not enough data
8.6
44
Not enough data
9.0
44
Not enough data
8.4
44
Edit
Not enough data
8.9
425
Not enough data
8.9
410
Not enough data
8.7
379
Not enough data
8.9
398
Logistics
Not enough data
9.1
439
Not enough data
8.9
406
Not enough data
8.7
374
Not enough data
9.3
448
Not enough data
9.0
447
Invoice Management
Not enough data
8.9
100
Not enough data
8.5
81
Not enough data
9.1
111
Invoice Processing
Not enough data
8.6
93
Not enough data
7.8
84
Not enough data
9.1
109
Not enough data
8.0
77
Analytics
Not enough data
8.8
94
Not enough data
8.3
74
Not enough data
7.9
74
Integration
Not enough data
8.4
88
Not enough data
8.0
74
Not enough data
8.2
73
Risk
Not enough data
8.5
97
Not enough data
8.7
98
Not enough data
8.6
88
Recovery
Not enough data
8.3
70
Not enough data
8.5
104
Audit
Not enough data
8.5
97
Not enough data
8.4
82
Not enough data
7.8
70
Not enough data
8.0
79
Fraud
Not enough data
8.2
76
Not enough data
8.3
87
Not enough data
8.4
92
Agentic AI - AP Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Automation Building
8.6
38
|
Verified
Not enough data
8.1
34
Not enough data
8.1
33
Not enough data
8.3
39
|
Verified
Not enough data
8.7
42
|
Verified
Not enough data
8.3
33
Not enough data
Bot Management & Execution
8.5
37
|
Verified
Not enough data
8.6
35
|
Verified
Not enough data
8.6
35
|
Verified
Not enough data
8.5
31
|
Verified
Not enough data
8.8
36
|
Verified
Not enough data
8.7
40
|
Verified
Not enough data
Intelligent Automation
8.5
32
|
Verified
Not enough data
8.1
28
|
Verified
Not enough data
8.0
29
|
Verified
Not enough data
Agentic AI - Robotic Process Automation (RPA)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Digital Workflows
8.7
69
|
Verified
8.9
186
|
Verified
8.5
69
|
Verified
8.6
173
|
Verified
7.8
64
|
Verified
9.3
195
|
Verified
Forms
8.5
65
|
Verified
8.8
177
|
Verified
8.3
65
|
Verified
8.9
192
|
Verified
8.5
65
|
Verified
8.6
166
|
Verified
Automation
8.8
68
|
Verified
9.2
195
|
Verified
8.8
68
|
Verified
9.1
183
8.3
65
|
Verified
8.8
177
|
Verified
7.6
56
8.1
131
|
Verified
Agentic AI - Digital Process Automation (DPA)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Process Management
8.0
9
Not enough data
7.8
10
Not enough data
7.8
10
Not enough data
7.5
10
Not enough data
Process Analysis
7.6
9
Not enough data
7.4
9
Not enough data
7.8
9
Not enough data
Automation
7.1
8
Not enough data
7.3
8
Not enough data
Generative AI
8.3
6
Not enough data
Agentic AI - Process Mining
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Operating System
Not enough data
9.1
246
Not enough data
7.3
148
Not enough data
7.3
133
Document Processing
Not enough data
8.9
242
Not enough data
8.7
228
Not enough data
8.0
186
Not enough data
8.5
192
Not enough data
8.4
212
Platform Additional Functionality
Not enough data
8.5
214
Not enough data
8.6
218
Not enough data
8.6
208
Agentic AI - OCR
Not enough data
Not enough data
Customization
Not enough data
9.1
221
Not enough data
9.0
208
Not enough data
9.1
214
Not enough data
9.0
219
Additional Functionality
Not enough data
8.8
192
Not enough data
7.8
165
Not enough data
9.0
215
Not enough data
7.7
142
Not enough data
8.3
180
Generative AI
7.7
55
8.3
126
7.7
54
8.0
123
Process Management
8.5
157
8.9
416
8.4
155
8.7
404
8.4
156
8.9
404
7.8
123
8.5
319
8.4
136
8.2
286
8.0
120
8.5
295
8.2
121
9.1
354
Customization
7.6
154
9.0
445
8.8
165
9.1
450
8.5
155
9.1
448
8.1
153
8.5
386
8.6
167
8.6
386
Collaboration
8.3
161
8.7
419
8.3
160
8.6
395
8.5
167
9.0
424
8.7
160
9.0
431
Agentic AI - Business Process Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Process Development
8.5
129
9.1
352
Functionality - Process Orchestration
7.7
14
Not enough data
9.0
14
Not enough data
9.2
14
Not enough data
9.2
15
Not enough data
8.6
14
Not enough data
Integration & Adaptability - Process Orchestration
8.2
14
Not enough data
8.9
14
Not enough data
9.0
15
Not enough data
8.2
15
Not enough data
9.0
14
Not enough data
8.5
14
Not enough data
8.5
14
Not enough data
8.7
14
Not enough data
Customization - AI Agent Builders
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality - AI Agent Builders
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data and Analytics - AI Agent Builders
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integration - AI Agent Builders
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Workflow Design & Orchestration
Not enough data
Not enough data
Not enough data
Not enough data
Integrations & Connectivity
Not enough data
Not enough data
Not enough data
Not enough data
Automation Execution & Intelligence
Not enough data
Not enough data
Not enough data
Not enough data
Development & Customization
Not enough data
Not enough data
Not enough data
Not enough data
Governance & Security
Not enough data
Not enough data
Not enough data
Not enough data
Reporting & Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Business Automation Platforms (BAPs)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Enterprise Content Management (ECM)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
File Management
Not enough data
9.1
287
Not enough data
9.4
298
Not enough data
8.9
284
Not enough data
8.9
265
Not enough data
8.7
253
Not enough data
8.8
258
Not enough data
9.2
266
Not enough data
8.5
236
Not enough data
8.8
240
Not enough data
8.9
289
Not enough data
9.0
267
Not enough data
8.0
199
Workflow
Not enough data
9.2
278
Not enough data
9.0
269
Not enough data
9.0
265
Not enough data
9.2
262
Not enough data
8.7
214
Platform
Not enough data
8.6
177
Not enough data
8.9
278
Not enough data
8.6
256
Not enough data
8.9
228
Not enough data
8.4
196
Agentic AI - Genesys AppFoundry Marketplace
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AWS Marketplace
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Accounting & Finance
Not enough data
Not enough data
Application Design
7.8
136
|
Verified
Not enough data
7.9
140
|
Verified
Not enough data
8.0
145
|
Verified
Not enough data
8.3
116
Not enough data
9.0
151
|
Verified
Not enough data
Data Control
8.2
143
|
Verified
Not enough data
8.4
144
|
Verified
Not enough data
8.8
146
|
Verified
Not enough data
Publishing
8.6
154
|
Verified
Not enough data
8.7
149
|
Verified
Not enough data
8.5
150
|
Verified
Not enough data
Agentic AI - Low-Code Development Platforms
7.8
10
Not enough data
7.7
10
Not enough data
8.0
10
Not enough data
Categories
Categories
Shared Categories
Appian and Laserfiche are categorized as Digital Process Automation (DPA) and Business Process Management
Unique Categories
Laserfiche is categorized as Document Management, Document Scanning, AP Automation, OCR, Online Form Builder, Cloud Content Collaboration, and Enterprise Content Management (ECM)
Reviews
Reviewers' Company Size
Appian
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Laserfiche
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Financial Services
21.2%
Banking
10.4%
Information Technology and Services
7.0%
Insurance
5.5%
Government Administration
5.5%
Other
50.4%
Government Administration
38.0%
Education Management
7.4%
Primary/Secondary Education
5.2%
Higher Education
4.5%
Financial Services
4.2%
Other
40.7%
Alternatives
Discussions
What is Appian software used for?
3 Comments
JP
Digital Transformation and process automationRead more
1) How can I automate associating apps with Users and Groups? 2) How can I write multiple rows to a Data a store Entity without using a SmartObject function or widget?
1 Comment
HT
Hi Mark, the best way to get advice on your questions is to head over to our Appian Community, where your peers can share their best practices and...Read more
How can we user RPA with Appian ?
1 Comment
Official Response from Appian
Hi Mahantesh,
RPA can be used in any Appian process to automate simple, repetitive tasks or connect systems that don't use APIs. Appian has native...Read more
What is the best way to explain Laserfische to a non-user?
3 Comments
GM
Laserfiche started in the 1980's as a means of digitizing paper (hence LaserFICHE as in old school fiche readers) so rooms full of poorly organized paper...Read more
Would it be possible to get a trial version of laserfiche RIO etc (e.g. billed weekly/monthly through dedicated server provider Laserfiche would partner with)? Would be great and safer than an offline I guess?
3 Comments
JS
I don't believe so however, ask a Laserfiche Employee for the Empower Virtual Machine. This is a free virtual environment that mimics the Full version of...Read more
How many individuals in your workplace utilize Laserfiche Forms and Workflow?
2 Comments
HI
20 employees minimum.Read more
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