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At a Glance
Market Segments
Enterprise (58.3% of reviews)
Enterprise (50.0% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
Appian
Star Rating
(485)4.5 out of 5
Market Segments
Enterprise (58.3% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Free Trial is available
Learn more about AppianIBM Process Automation Manager Open Edition
Star Rating
(19)4.4 out of 5
Market Segments
Enterprise (50.0% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
No pricing available
Learn more about IBM Process Automation Manager Open EditionSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Appian excels in its Visual Editor with a score of 8.6, making it easier for teams to design workflows without extensive coding knowledge. In contrast, IBM Process Automation Manager Open Edition has not been rated in this area, which may indicate a less user-friendly interface for visual workflow design.
- Reviewers mention that Appian's Quality of Support is rated at 8.5, highlighting a strong customer service experience. Conversely, IBM Process Automation Manager Open Edition has a lower support rating of 7.8, suggesting that users may face challenges in getting timely assistance.
- G2 users indicate that Appian's Process Customization capabilities shine with a score of 8.6, allowing for tailored solutions to meet specific business needs. In comparison, IBM Process Automation Manager Open Edition scores lower at 7.7, which may limit flexibility for users looking to customize their processes.
- Users on G2 report that Appian's Workflow Management is rated highly at 8.9, making it a robust choice for managing complex workflows. IBM Process Automation Manager Open Edition, while functional, has a lower score of 8.2, which may affect its effectiveness in handling intricate workflow scenarios.
- Reviewers mention that Appian's Data Security is rated at 8.8, providing peace of mind for organizations concerned about data protection. In contrast, IBM Process Automation Manager Open Edition has a lower rating of 7.9, which could raise concerns for users prioritizing security in their automation processes.
- Users say that Appian's Real-Time Process Monitoring feature, rated at 8.3, allows for immediate insights into process performance, enhancing operational efficiency. IBM Process Automation Manager Open Edition, with a score of 7.5, may not provide the same level of visibility, potentially hindering timely decision-making.
Pricing
Entry-Level Pricing
Appian
No pricing availableIBM Process Automation Manager Open Edition
No pricing availableFree Trial
Appian
Free Trial is available
IBM Process Automation Manager Open Edition
No trial information availableRatings
Meets Requirements
8.5
282
8.6
12
Ease of Use
8.7
339
8.3
12
Ease of Setup
8.5
281
8.5
8
Ease of Admin
8.5
229
8.5
8
Quality of Support
8.5
275
7.8
12
Has the product been a good partner in doing business?
8.8
232
8.5
8
Product Direction (% positive)
9.0
271
10.0
12
Features by Category
Automation Building
8.6
39
|
Verified
Not enough data
8.2
35
Not enough data
8.2
34
Not enough data
8.4
40
|
Verified
Not enough data
8.7
43
|
Verified
Not enough data
8.3
34
Not enough data
Bot Management & Execution
8.6
38
|
Verified
Not enough data
8.7
36
|
Verified
Not enough data
8.7
36
|
Verified
Not enough data
8.5
32
|
Verified
Not enough data
8.8
37
|
Verified
Not enough data
8.7
41
|
Verified
Not enough data
Intelligent Automation
8.6
33
|
Verified
Not enough data
8.2
29
|
Verified
Not enough data
8.1
30
|
Verified
Not enough data
Agentic AI - Robotic Process Automation (RPA)
8.7
5
Not enough data
8.7
5
Not enough data
8.7
5
Not enough data
9.0
5
Not enough data
8.7
5
Not enough data
8.7
5
Not enough data
9.0
5
Not enough data
Digital Workflows
8.7
70
|
Verified
Not enough data
8.5
70
|
Verified
Not enough data
7.8
65
|
Verified
Not enough data
Forms
8.5
66
|
Verified
Not enough data
8.3
66
|
Verified
Not enough data
8.6
66
|
Verified
Not enough data
Automation
8.9
69
|
Verified
Not enough data
8.8
69
|
Verified
Not enough data
8.3
66
|
Verified
Not enough data
7.7
57
Not enough data
Agentic AI - Digital Process Automation (DPA)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Process Management
8.2
10
Not enough data
8.0
11
Not enough data
8.0
11
Not enough data
7.7
11
Not enough data
Process Analysis
7.8
10
Not enough data
7.7
10
Not enough data
8.0
10
Not enough data
Automation
7.4
9
Not enough data
7.6
9
Not enough data
Generative AI
8.6
7
Not enough data
Agentic AI - Process Mining
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
7.7
56
Not enough data
7.7
55
Not enough data
Process Management
8.5
158
Not enough data
8.4
156
Not enough data
8.4
157
Not enough data
7.8
124
Not enough data
8.4
137
Not enough data
8.0
121
Not enough data
8.2
122
Not enough data
Customization
7.6
155
Not enough data
8.8
166
Not enough data
8.5
156
Not enough data
8.1
154
Not enough data
8.6
168
Not enough data
Collaboration
8.4
162
Not enough data
8.4
161
Not enough data
8.5
168
Not enough data
8.7
161
Not enough data
Agentic AI - Business Process Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Process Development
8.5
130
Not enough data
Functionality - Process Orchestration
7.9
15
Not enough data
9.1
15
Not enough data
9.2
15
Not enough data
9.3
16
Not enough data
8.7
15
Not enough data
Integration & Adaptability - Process Orchestration
8.3
15
Not enough data
9.0
15
Not enough data
9.1
16
Not enough data
8.3
16
Not enough data
9.1
15
Not enough data
8.6
15
Not enough data
8.6
15
Not enough data
8.8
15
Not enough data
Customization - AI Agent Builders
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality - AI Agent Builders
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data and Analytics - AI Agent Builders
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integration - AI Agent Builders
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Workflow Design & Orchestration
9.3
5
Not enough data
9.0
5
Not enough data
Integrations & Connectivity
9.0
5
Not enough data
9.3
5
Not enough data
Automation Execution & Intelligence
9.0
5
Not enough data
9.3
5
Not enough data
Development & Customization
8.7
5
Not enough data
9.3
5
Not enough data
Governance & Security
9.0
5
Not enough data
9.3
5
Not enough data
Reporting & Analytics
9.3
5
Not enough data
9.3
5
Not enough data
Agentic AI - Business Automation Platforms (BAPs)
9.0
5
Not enough data
9.3
5
Not enough data
9.0
5
Not enough data
9.0
5
Not enough data
9.3
5
Not enough data
9.3
5
Not enough data
Agentic AI - Genesys AppFoundry Marketplace
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AWS Marketplace
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Application Design
7.8
138
|
Verified
Not enough data
7.9
142
|
Verified
Not enough data
8.1
147
|
Verified
Not enough data
8.3
118
Not enough data
9.0
153
|
Verified
Not enough data
Data Control
8.2
145
|
Verified
Not enough data
8.5
146
|
Verified
Not enough data
8.8
148
|
Verified
Not enough data
Publishing
8.7
156
|
Verified
Not enough data
8.7
151
|
Verified
Not enough data
8.5
152
|
Verified
Not enough data
Agentic AI - Low-Code Development Platforms
8.2
12
Not enough data
8.1
12
Not enough data
8.3
12
Not enough data
Categories
Categories
Shared Categories
Appian and IBM Process Automation Manager Open Edition are categorized as Digital Process Automation (DPA)
Unique Categories
IBM Process Automation Manager Open Edition has no unique categories
Reviews
Reviewers' Company Size
Appian
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
IBM Process Automation Manager Open Edition
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Financial Services
21.1%
Banking
10.3%
Information Technology and Services
7.0%
Computer Software
5.8%
Insurance
5.5%
Other
50.4%
Information Technology and Services
31.3%
Computer Software
18.8%
Telecommunications
6.3%
Information Services
6.3%
Health, Wellness and Fitness
6.3%
Other
31.3%
Alternatives
Discussions
What is Appian software used for?
3 Comments
JP
Digital Transformation and process automationRead more
How can we user RPA with Appian ?
1 Comment
Official Response from Appian
Hi Mahantesh,
RPA can be used in any Appian process to automate simple, repetitive tasks or connect systems that don't use APIs. Appian has native...Read more
1) How can I automate associating apps with Users and Groups? 2) How can I write multiple rows to a Data a store Entity without using a SmartObject function or widget?
1 Comment
HT
Hi Mark, the best way to get advice on your questions is to head over to our Appian Community, where your peers can share their best practices and...Read more
IBM Process Automation Manager Open Edition has no discussions with answers
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