Link copied to clipboard

# Appian vs IBM Business Automation Workflow (BAW) Comparison - What are their main differences?

Share
[
Export
](/compare/appian/ibm-business-automation-workflow-baw/export.csv)

AppianIBM Business Automation...[+ Add Product](#)

Pricing

**Appian**
Free Trial

No pricing available

**IBM Business Automation Workflow (BAW)**
No pricing available

**Pricing Insights**
from reviews

Perceived Cost

**Appian**
$$$$$

**IBM Business Automation Workflow (BAW)**
$$$$$

Average Discount

**Appian**
14%

**IBM Business Automation Workflow (BAW)**
Not enough reviews yet

Uncover valuable pricing insights from real user feedback to improve your shopping experience.
See it for free

Time to Implement

**Appian** 6 months
Based on 100 responses

**IBM Business Automation Workflow (BAW)**6 months
Based on 100 responses

Return on Investment

**Appian** 6 months
Based on 100 responses

**IBM Business Automation Workflow (BAW)**6 months
Based on 100 responses

**Pros & Cons**
from reviews

**Appian**
[
Ease of Use (38)
](https://www.g2.com/products/appian/reviews?filters%5Bsentiment_snippet%5D=1522982&qs=pros-and-cons#reviews)[
Automation (29)
](https://www.g2.com/products/appian/reviews?filters%5Bsentiment_snippet%5D=1521921&qs=pros-and-cons#reviews)[
Limited Features (15)
](https://www.g2.com/products/appian/reviews?filters%5Bsentiment_snippet%5D=1523275&qs=pros-and-cons#reviews)[
Expensive (13)
](https://www.g2.com/products/appian/reviews?filters%5Bsentiment_snippet%5D=1521181&qs=pros-and-cons#reviews)

**IBM Business Automation Workflow (BAW)**
[
Ease of Use (1)
](https://www.g2.com/products/ibm-business-automation-workflow-baw/reviews?filters%5Bsentiment_snippet%5D=1950442&qs=pros-and-cons#reviews)[
Tool Limitations (1)
](https://www.g2.com/products/ibm-business-automation-workflow-baw/reviews?filters%5Bsentiment_snippet%5D=1950446&qs=pros-and-cons#reviews)

Integrations

**Appian**
[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_4c697348c4308e45662f69fd954993d8/docusign.png "Product Avatar Image")

Docusign

](https://www.g2.com/products/docusign/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_20c010d5090054533c1b561ee4a019f9/dropbox.png "Product Avatar Image")

Dropbox

](https://www.g2.com/products/dropbox/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_cbdded440dd46c7dcb4debe3e10b5048/microsoft-sharepoint.png "Product Avatar Image")

Microsoft SharePoint

](https://www.g2.com/products/microsoft-sharepoint/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_1c993a6e283a9bd6408ff2c4457aa165/agentforce-360-platform-formerly-salesforce-platform.png "Product Avatar Image")

Salesforce Platform

](https://www.g2.com/products/agentforce-360-platform-formerly-salesforce-platform/reviews)[
View all
](https://www.g2.com/products/appian/integrations)

**IBM Business Automation Workflow (BAW)**
Not enough data

Screenshots

**Appian**
 ![Appian screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/1868282/agent-in-process.png)

**IBM Business Automation Workflow (BAW)**
 ![IBM Business Automation Workflow (BAW) screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/98376/BAW-Case-Gantt-Chart.png)

**Ratings**
from reviews

Meets Requirements

**Appian**

**8.5** /10

Based on 308 responses

**IBM Business Automation Workflow (BAW)**

**8.4** /10

Based on 58 responses

Ease of Use

**Appian**

**8.7** /10

Based on 366 responses

**IBM Business Automation Workflow (BAW)**

**8.4** /10

Based on 57 responses

Ease of Setup

**Appian**

**8.4** /10

Based on 307 responses

**IBM Business Automation Workflow (BAW)**

**6.8** /10

Based on 32 responses

Ease of Admin

**Appian**

**8.5** /10

Based on 238 responses

**IBM Business Automation Workflow (BAW)**

**7.5** /10

Based on 31 responses

Quality of Support

**Appian**

**8.5** /10

Based on 301 responses

**IBM Business Automation Workflow (BAW)**

**7.8** /10

Based on 57 responses

Has the product been a good partner in doing business?

**Appian**

**8.8** /10

Based on 241 responses

**IBM Business Automation Workflow (BAW)**

**8.1** /10

Based on 31 responses

Product Direction (% positive)

**Appian**

**9.0** /10

Based on 290 responses

**IBM Business Automation Workflow (BAW)**

**8.5** /10

Based on 54 responses

**Features**
ratings from reviews

Robotic Process Automation (RPA)

**8.3** /10

Based on 60 responses

Not enough data

Digital Process Automation (DPA)

**8.4** /10

Based on 97 responses

Not enough data

Process Mining

**7.4** /10

Based on 12 responses

Not enough data

Uncover more feature rated insights from real users to improve your shopping experience.

See it for free

Business Process Management

**8.3** /10

Based on 243 responses

Not enough data

Process Orchestration

**8.6** /10

Based on 18 responses

Not enough data

Business Automation Platforms (BAPs)

**8.7** /10

Based on 21 responses

Not enough data

Low-Code Development Platforms

**8.3** /10

Based on 201 responses

Not enough data

User Insights

**Reviewers' Company Size**

Small-Business(50 or fewer emp.)
17.4%

Mid-Market(51-1000 emp.)
27.5%

Enterprise(\> 1000 emp.)
55.2%

Small-Business(50 or fewer emp.)
17.4%

Mid-Market(51-1000 emp.)
27.5%

Enterprise(\> 1000 emp.)
55.2%

Small-Business(50 or fewer emp.)
14.7%

Mid-Market(51-1000 emp.)
30.7%

Enterprise(\> 1000 emp.)
54.7%

Small-Business(50 or fewer emp.)
14.7%

Mid-Market(51-1000 emp.)
30.7%

Enterprise(\> 1000 emp.)
54.7%

**Reviewers' Industry**

[![Appian](https://images.g2crowd.com/uploads/product/hd_favicon/bd72b36193132a308f5957cf548d1fd7/appian.svg "Appian")](https://www.g2.com/products/appian/reviews)
Appian

Financial Services
19.9%

Banking
10.2%

Information Technology and Services
7.2%

Insurance
5.6%

Government Administration
5.2%

Other
51.9%

[![IBM Business Automation Workflow (BAW)](https://images.g2crowd.com/uploads/product/hd_favicon/d88c16c3d756a31c343700e0e26d9192/ibm-business-automation-workflow-baw.svg "IBM Business Automation Workflow (BAW)")](https://www.g2.com/products/ibm-business-automation-workflow-baw/reviews)
IBM Business Automation Workflow (BAW)

Information Technology and Services
16.0%

Banking
14.7%

Computer Software
13.3%

Financial Services
13.3%

Insurance
8.0%

Other
34.7%

Alternatives

**Appian Alternatives**

 ![Pega Platform](https://images.g2crowd.com/uploads/product/hd_favicon/e069cb407f8ebbf6ba84052b46de7843/pega-platform.svg "Pega Platform")

[
Pega Platform
](/products/pega-platform/reviews)

 ![UiPath Agentic Automation](https://images.g2crowd.com/uploads/product/hd_favicon/52d1ee45d138a2ab66b69bb703ed76ce/uipath-agentic-automation.svg "UiPath Agentic Automation")

[
UiPath Agentic Automation
](/products/uipath-agentic-automation/reviews)

 ![Automation Anywhere Agentic Process Automation](https://images.g2crowd.com/uploads/product/hd_favicon/053673f927a7e9eaba122ebe77b4349a/automation-anywhere-agentic-process-automation.svg "Automation Anywhere Agentic Process Automation")

[
Automation Anywhere Agentic...
](/products/automation-anywhere-agentic-process-automation/reviews)

 ![WorkHQ Platform](https://images.g2crowd.com/uploads/product/hd_favicon/f024e454926518ba8c6284bb2223ffc6/workhq-platform.svg "WorkHQ Platform")

[
WorkHQ Platform
](/products/workhq-platform/reviews)

**IBM Business Automation Workflow (BAW) Alternatives**

 ![Camunda](https://images.g2crowd.com/uploads/product/hd_favicon/30c18234f9e66694cb630099b2f518d4/camunda.svg "Camunda")

[
Camunda
](/products/camunda/reviews)

 ![Pega Platform](https://images.g2crowd.com/uploads/product/hd_favicon/e069cb407f8ebbf6ba84052b46de7843/pega-platform.svg "Pega Platform")

[
Pega Platform
](/products/pega-platform/reviews)

 ![Nintex](https://images.g2crowd.com/uploads/product/hd_favicon/6d05d223727de012d13b1eb6341b2deb/nintex-nintex.svg "Nintex")

[
Nintex
](/products/nintex-nintex/reviews)

 ![Kissflow](https://images.g2crowd.com/uploads/product/hd_favicon/556f5fda4738c6cc6194f324db366caa/kissflow.svg "Kissflow")

[
Kissflow
](/products/kissflow/reviews)

## Appian vs IBM Business Automation... FAQs

Generated using AI

Last updated: August 14, 2026

### What is the difference between Appian vs IBM Business Automation...?

Appian stands out for its higher G2 rating, stronger ease of setup, and more frequently cited strengths in low-code automation, while IBM Business Automation Workflow is also highly rated but is more often noted for its robust process modeling and integration capabilities.

| [Appian](https://www.g2.com/products/appian/reviews) | [IBM Business Automation...](https://www.g2.com/products/ibm-business-automation-workflow-baw/reviews) |
| --- | --- |
| 4.5/5 (502 reviews) | 4.4/5 (111 reviews) |
| Enterprise | Enterprise |
| 8.5 | 6.8 |
| 8.5 | 7.8 |
| Low-code automation, cited in 38 reviews for ease of use and 29 for automation | Process modeling and integration, cited for robust BPMN workflows and case management |

### How do the pricing models of Appian and IBM Business Automation... compare?

Appian is rated higher for price and value satisfaction than IBM Business Automation Workflow, indicating reviewers see it as the stronger value.

- **Appian:** In recent reviews, many cite premium pricing but also highlight strong value for rapid development and automation capabilities.
- **IBM Business Automation Workflow:** Reviewers frequently mention high licensing costs and note that the product is often out of reach for small and medium-sized businesses.
- **Switching reasons:** Several reviewers mention switching to Appian for its low-code approach and faster implementation despite higher upfront costs.

### What are the best alternatives to Appian and IBM Business Automation...?

The top 3 alternatives to Appian and IBM Business Automation Workflow are Camunda, Pega Platform, and UiPath Agentic Automation.

| Product | G2 Rating (reviews) | Largest Segment | Pricing Insight | Top Reviewer-Cited Strength |
| --- | --- | --- | --- | --- |
| [Appian](https://www.g2.com/products/appian/reviews) | 4.5/5 (502) | Enterprise | Premium pricing, strong value for automation | Low-code automation, ease of use |
| [IBM Business Automation...](https://www.g2.com/products/ibm-business-automation-workflow-baw/reviews) | 4.4/5 (111) | Enterprise | High licensing cost, robust process modeling | Process modeling, integration |
| [Camunda](https://www.g2.com/products/camunda/reviews) | 4.5/5 (327) | Enterprise | — | BPMN workflow automation |
| [Pega Platform](https://www.g2.com/products/pega-platform/reviews) | 4.2/5 (278) | Enterprise | — | Case management and process automation |
| [UiPath Agentic Automation](https://www.g2.com/products/uipath-agentic-automation/reviews) | 4.6/5 (7581) | Enterprise | — | Robotic process automation (RPA) |

### Which Business Automation Platforms (BAPs) features should I prioritize when comparing Appian and IBM Business Automation...?

Buyers comparing Appian and IBM Business Automation Workflow should prioritize workflow automation, ease of setup, quality of support, low-code development, and integration capabilities.

- **Workflow automation:** Appian is cited in 29 reviews for automation and 16 for process automation; IBM Business Automation Workflow is frequently praised for BPMN workflows and case management.
- **Ease of setup:** Appian scores 8.5, IBM Business Automation Workflow scores 6.8.
- **Quality of support:** Appian scores 8.5, IBM Business Automation Workflow scores 7.8.
- **Low-code development:** Appian is cited in 26 reviews for low-code and 22 for low coding; IBM Business Automation Workflow is noted for flexibility but requires more technical expertise.
- **Integration capabilities:** Appian is mentioned in 18 reviews for easy integrations; IBM Business Automation Workflow is cited for robust integration with REST, SOAP, and Java connectors.

### What are the pros and cons of Appian vs IBM Business Automation...?

Appian's headline strength is its low-code automation and rapid development, while IBM Business Automation Workflow excels in process modeling and integration for complex enterprise scenarios.

- **Appian strengths:** 38 reviews cite ease of use, 29 mention automation, 26 highlight low-code, and 18 mention easy integrations. Reviewers praise its speed, innovation, and unified platform for workflow automation and data integration.
- **Appian trade-offs:** 15 reviews mention limited features, with frequent notes on high licensing costs, a steep learning curve for advanced customization, and limited UI flexibility.
- **IBM Business Automation Workflow strengths:** Reviewers highlight robust process modeling, BPMN workflow support, strong integration with external systems, and comprehensive case management.
- **IBM Business Automation Workflow trade-offs:** Reviewers note a steep learning curve, high licensing costs, and a dated UI/UX compared to modern low-code platforms.

### Is Appian or IBM Business Automation... better for small businesses?

Appian is a better fit for small businesses than IBM Business Automation Workflow, as IBM is primarily cited for enterprise use and reviewers note its high cost as a barrier for smaller organizations.

- **Appian:** Largest segment is Enterprise, but recent reviews mention that while the platform is powerful, its pricing and complexity can be challenging for small businesses.
- **IBM Business Automation Workflow:** Largest segment is Enterprise, and reviewers consistently state that high licensing costs and complexity make it less accessible for small and medium-sized businesses.

### Which Business Automation Platforms (BAPs) platform has better integrations?

Appian is favored for integrations, with more reviewer-cited mentions and positive sentiment around easy integrations.

- **Appian:** 18 reviews mention easy integrations, with recent reviewers highlighting connections to Microsoft Outlook, Zendesk, and APIs.
- **IBM Business Automation Workflow:** Reviewers note robust integration with REST, SOAP, and Java connectors, but with fewer explicit integration mentions in recent reviews.

### How do Appian and IBM Business Automation... compare on customer support?

Appian scores higher on Quality of Support (8.5 vs 7.8), but the difference is below the materiality threshold, indicating near parity in reviewer satisfaction.

- **Appian:** Reviewers frequently describe responsive and helpful support, with several noting positive onboarding and ongoing assistance.
- **IBM Business Automation Workflow:** Reviewers mention generally good support but also note occasional delays and slower response times.

### Which is easier to implement, Appian or IBM Business Automation...?

Appian is easier to implement than IBM Business Automation Workflow, with a 1.7-point higher Ease of Setup score (8.5 vs 6.8).

- **Appian:** Reviewers consistently highlight straightforward setup, rapid deployment, and a low-code environment that accelerates implementation.
- **IBM Business Automation Workflow:** Reviewers note a steeper learning curve, more complex deployment pipelines, and the need for skilled resources to design and maintain workflows.

### Which product has better Workflow Automation?

Appian is more frequently cited for workflow automation, with higher reviewer mention counts and strong satisfaction scores.

- **Appian:** 29 reviews mention automation, 16 mention process automation, and the platform is consistently praised for workflow automation capabilities.
- **IBM Business Automation Workflow:** Reviewers highlight BPMN workflow support and case management, but with fewer explicit mentions of workflow automation compared to Appian.