# Appian vs Hyland OnBase Comparison
---
## AI Generated Summary
- **G2 reviewers report** that Appian excels in user-friendliness, with many users praising its intuitive interface that simplifies the process of building and automating workflows. This ease of use allows teams to quickly adapt and manage business processes without extensive coding knowledge.
- **Users say** that Hyland OnBase stands out for its robust document management capabilities, with features that allow for seamless organization and accessibility of documents. Reviewers highlight its flexibility in integrating with tools like Outlook and ERPs, making it a strong choice for organizations focused on content management.
- **According to verified reviews** , Appian's low-code development approach is a significant advantage, enabling rapid application development. Users appreciate how this feature minimizes the need for manual coding, allowing for quicker deployment of solutions tailored to their business needs.
- **Reviewers mention** that while Hyland OnBase offers excellent document approval features, it also provides a unique capability to link documents with geographic systems. This feature enhances planning and compliance, making it particularly valuable for organizations that require precise document tracking.
- **G2 reviewers highlight** that both platforms provide strong support, but Appian edges out slightly with higher ratings for quality of support. Users have noted that Appian's support team is responsive and helpful, which can be crucial during implementation and troubleshooting phases.
- **Users report** that Hyland OnBase has a slight edge in meeting specific workflow requirements, with many praising its ability to configure workflows easily. This flexibility can reduce manual steps and streamline processes, making it a compelling option for organizations looking to enhance operational efficiency.



| | Appian | Hyland OnBase | 
|---|---|---|
| **Star Rating** | 4.5 out of 5 | 4.4 out of 5 | 
| **Total Reviews** | 496 | 324 | 
| **Largest Market Segment** | Enterprise (58.0% of reviews) | Enterprise (52.4% of reviews) | 
| **Entry Level Price** | No pricing available | No pricing available | 

---
## Top Pros & Cons

### Appian

Pros:
- Ease of Use (38 reviews)
- Automation (29 reviews)

Cons:
- Limited Features (15 reviews)
- Expensive (13 reviews)

### Hyland OnBase

Pros:
- Ease of Use (31 reviews)
- Document Management (22 reviews)

Cons:
- Missing Features (17 reviews)
- Update Issues (12 reviews)

---
## Ratings Comparison
| Rating | Appian | Hyland OnBase | 
|---|---|---|
  | **Meets Requirements** | 8.5 (287 reviews) | 8.8 (165 reviews) | 
  | **Ease of Use** | 8.7 (344 reviews) | 8.3 (287 reviews) | 
  | **Ease of Setup** | 8.4 (284 reviews) | 7.6 (199 reviews) | 
  | **Ease of Admin** | 8.4 (225 reviews) | 8.1 (91 reviews) | 
  | **Quality of Support** | 8.5 (279 reviews) | 8.3 (148 reviews) | 
  | **Has the product been a good partner in doing business?** | 8.8 (228 reviews) | 8.9 (89 reviews) | 
  | **Product Direction (% positive)** | 9.0 (275 reviews) | 7.9 (159 reviews) | 

---
## Pricing

### Appian

#### Entry-Level Pricing

No pricing available

#### Free Trial

Yes

### Hyland OnBase

#### Entry-Level Pricing

No pricing available

#### Free Trial

Yes

---
## Features Comparison By Category

### HR Service Delivery

| Product | Score | Reviews |
|---|---|---|
| **Appian** | N/A | N/A |
| **Hyland OnBase** | 9.3/10 | 14 |

#### Customization

| Feature | Appian | Hyland OnBase | 
|---|---|---|
| **Customization** | Not enough data | 9.5 (10 reviews) | 
| **HR Integrations** | Not enough data | 9.4 (8 reviews) | 

#### HR Content

| Feature | Appian | Hyland OnBase | 
|---|---|---|
| **Knowledge Management** | Not enough data | 9.5 (7 reviews) | 
| **Content Delivery** | Not enough data | 9.3 (9 reviews) | 
| **Document Management** | Not enough data | 9.3 (10 reviews) | 

#### Logistics

| Feature | Appian | Hyland OnBase | 
|---|---|---|
| **Security** | Not enough data | 9.2 (10 reviews) | 
| **Employee Portal** | Not enough data | 9.4 (8 reviews) | 
| **AI ** | Not enough data | 9.2 (8 reviews) | 

#### Management

| Feature | Appian | Hyland OnBase | 
|---|---|---|
| **Ticketing Platform** | Not enough data | 9.0 (7 reviews) | 
| **Single Sign-On** | Not enough data | 9.3 (9 reviews) | 
| **Business Process Management** | Not enough data | 9.2 (8 reviews) | 
| **Self-Service** | Not enough data | 9.0 (7 reviews) | 
| **Dashboard & Reporting** | Not enough data | 9.1 (9 reviews) | 

#### Generative AI

| Feature | Appian | Hyland OnBase | 
|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | 
| **AI Text Summarization** | Not enough data | Not enough data | 

### AP Automation

| Product | Score | Reviews |
|---|---|---|
| **Appian** | N/A | N/A |
| **Hyland OnBase** | 9.1/10 | 20 |

#### Invoice Management

| Feature | Appian | Hyland OnBase | 
|---|---|---|
| **Capture** | Not enough data | 9.2 (13 reviews) ✓ Verified | 
| **Supplier Portal** | Not enough data | 9.3 (12 reviews) ✓ Verified | 
| **Repository** | Not enough data | 9.2 (15 reviews) ✓ Verified | 

#### Invoice Processing

| Feature | Appian | Hyland OnBase | 
|---|---|---|
| **Matching** | Not enough data | 9.4 (13 reviews) ✓ Verified | 
| **Payments** | Not enough data | 9.2 (14 reviews) ✓ Verified | 
| **Workflows** | Not enough data | 9.4 (15 reviews) ✓ Verified | 
| **Tax Compliance** | Not enough data | 8.7 (13 reviews) ✓ Verified | 

#### Analytics

| Feature | Appian | Hyland OnBase | 
|---|---|---|
| **Due Dates** | Not enough data | 8.9 (14 reviews) ✓ Verified | 
| **Benchmarking** | Not enough data | Feature Not Available | 
| **KPIs** | Not enough data | 9.0 (12 reviews) ✓ Verified | 

#### Integration

| Feature | Appian | Hyland OnBase | 
|---|---|---|
| **Accounting** | Not enough data | 9.2 (13 reviews) ✓ Verified | 
| **Payment Integration** | Not enough data | 9.3 (12 reviews) ✓ Verified | 
| **ERP** | Not enough data | 8.8 (15 reviews) ✓ Verified | 

#### Risk

| Feature | Appian | Hyland OnBase | 
|---|---|---|
| **Analysis** | Not enough data | Feature Not Available | 
| **Identification** | Not enough data | 9.1 (9 reviews) | 
| **Scoring** | Not enough data | Feature Not Available | 

#### Recovery

| Feature | Appian | Hyland OnBase | 
|---|---|---|
| **Recoup** | Not enough data | Feature Not Available | 
| **Reporting** | Not enough data | 9.2 (10 reviews) | 

#### Audit

| Feature | Appian | Hyland OnBase | 
|---|---|---|
| **Filters** | Not enough data | 8.8 (7 reviews) | 
| **Post Audits** | Not enough data | Feature Not Available | 
| **Overpayments** | Not enough data | 9.3 (7 reviews) | 
| **Duplicates** | Not enough data | 8.8 (8 reviews) | 

#### Fraud

| Feature | Appian | Hyland OnBase | 
|---|---|---|
| **Vendor Checks** | Not enough data | 9.2 (8 reviews) | 
| **Data Generation** | Not enough data | 8.8 (8 reviews) | 
| **Monitoring** | Not enough data | Feature Not Available | 

#### Agentic AI - AP Automation

| Feature | Appian | Hyland OnBase | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### Robotic Process Automation (RPA)

| Product | Score | Reviews |
|---|---|---|
| **Appian** | 8.3/10 | 60 |
| **Hyland OnBase** | N/A | N/A |

#### Automation Building

| Feature | Appian | Hyland OnBase | 
|---|---|---|
| **Visual Editor** | 8.6 (37 reviews) ✓ Verified | Not enough data | 
| **Workflow Recording** | 8.1 (33 reviews) | Not enough data | 
| **Pre-Built Templates** | 8.1 (32 reviews) | Not enough data | 
| **Custom Automation** | 8.3 (38 reviews) ✓ Verified | Not enough data | 
| **Collaboration** | 8.6 (41 reviews) ✓ Verified | Not enough data | 
| **Ease of Bot Creation** | 8.2 (32 reviews) | Not enough data | 

#### Bot Management & Execution

| Feature | Appian | Hyland OnBase | 
|---|---|---|
| **Bot Scheduling** | 8.6 (36 reviews) ✓ Verified | Not enough data | 
| **Attended Automation** | 8.6 (34 reviews) ✓ Verified | Not enough data | 
| **Unattended Automation** | 8.6 (34 reviews) ✓ Verified | Not enough data | 
| **Bot Performance Analytics** | 8.4 (30 reviews) ✓ Verified | Not enough data | 
| **Data and Product Security** | 8.8 (35 reviews) ✓ Verified | Not enough data | 
| **Scalability** | 8.7 (39 reviews) ✓ Verified | Not enough data | 

#### Intelligent Automation

| Feature | Appian | Hyland OnBase | 
|---|---|---|
| **OCR** | 8.5 (31 reviews) ✓ Verified | Not enough data | 
| **Machine Learning** | 8.0 (27 reviews) ✓ Verified | Not enough data | 
| **NLP** | 8.0 (28 reviews) ✓ Verified | Not enough data | 

#### Agentic AI - Robotic Process Automation (RPA)

| Feature | Appian | Hyland OnBase | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### Digital Process Automation (DPA)

| Product | Score | Reviews |
|---|---|---|
| **Appian** | 8.4/10 | 89 |
| **Hyland OnBase** | N/A | N/A |

#### Digital Workflows

| Feature | Appian | Hyland OnBase | 
|---|---|---|
| **Logic and Conditions** | 8.7 (68 reviews) ✓ Verified | Not enough data | 
| **No-Code Or Low-Code** | 8.6 (72 reviews) ✓ Verified | Not enough data | 
| **Document Management** | 7.8 (63 reviews) ✓ Verified | Not enough data | 

#### Forms

| Feature | Appian | Hyland OnBase | 
|---|---|---|
| **Data Mapping** | 8.5 (64 reviews) ✓ Verified | Not enough data | 
| **Templates** | 8.3 (64 reviews) ✓ Verified | Not enough data | 
| **Mobile-Friendly Forms** | 8.5 (64 reviews) ✓ Verified | Not enough data | 

#### Automation

| Feature | Appian | Hyland OnBase | 
|---|---|---|
| **Workflow Automation** | 8.9 (70 reviews) ✓ Verified | Not enough data | 
| **Workflow Mapping** | 8.8 (67 reviews) ✓ Verified | Not enough data | 
| **Real-Time Updates** | 8.3 (64 reviews) ✓ Verified | Not enough data | 
| **Robotic Process Automation** | 7.6 (55 reviews) | Not enough data | 

#### Agentic AI - Digital Process Automation (DPA)

| Feature | Appian | Hyland OnBase | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### Process Mining

| Product | Score | Reviews |
|---|---|---|
| **Appian** | 7.4/10 | 12 |
| **Hyland OnBase** | N/A | N/A |

#### Process Management

| Feature | Appian | Hyland OnBase | 
|---|---|---|
| **Process Library** | 7.7 (8 reviews) | Not enough data | 
| **Collaboration** | 7.6 (9 reviews) | Not enough data | 
| **Integrations** | 7.6 (9 reviews) | Not enough data | 
| **Execution Management** | 7.2 (9 reviews) | Not enough data | 

#### Process Analysis

| Feature | Appian | Hyland OnBase | 
|---|---|---|
| **Real-Time Process Analysis** | 7.3 (8 reviews) | Not enough data | 
| **Process Notation** | 7.1 (8 reviews) | Not enough data | 
| **Process Mapping** | 7.5 (8 reviews) | Not enough data | 

#### Automation

| Feature | Appian | Hyland OnBase | 
|---|---|---|
| **RPA Integration** | 6.7 (7 reviews) | Not enough data | 
| **Application Development** | 6.9 (7 reviews) | Not enough data | 

#### Generative AI

| Feature | Appian | Hyland OnBase | 
|---|---|---|
| **AI Text Summarization** | 8.3 (5 reviews) | Not enough data | 

#### Agentic AI - Process Mining

| Feature | Appian | Hyland OnBase | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### Business Process Management

| Product | Score | Reviews |
|---|---|---|
| **Appian** | 8.3/10 | 224 |
| **Hyland OnBase** | 8.5/10 | 61 |

#### Generative AI

| Feature | Appian | Hyland OnBase | 
|---|---|---|
| **AI Text Generation** | 7.7 (53 reviews) | 7.9 (7 reviews) | 
| **AI Text Summarization** | 7.7 (52 reviews) | 7.9 (7 reviews) | 

#### Process Management

| Feature | Appian | Hyland OnBase | 
|---|---|---|
| **Process Overview** | 8.5 (155 reviews) | 8.6 (49 reviews) | 
| **Process Analysis** | 8.4 (154 reviews) | 8.4 (48 reviews) | 
| **Real-Time Process Monitoring** | 8.4 (154 reviews) | 8.6 (49 reviews) | 
| **Unstructured Processes** | 7.8 (121 reviews) | 8.1 (21 reviews) | 
| **API Connection** | 8.4 (136 reviews) | 8.8 (22 reviews) | 
| **Intelligence** | 8.0 (120 reviews) | Feature Not Available | 
| **Document Approval** | 8.2 (119 reviews) | 9.2 (21 reviews) | 

#### Customization

| Feature | Appian | Hyland OnBase | 
|---|---|---|
| **Document Generation** | 7.6 (152 reviews) | 8.7 (53 reviews) | 
| **Process Design** | 8.8 (168 reviews) | 8.2 (49 reviews) | 
| **Process Repository** | 8.5 (153 reviews) | 8.5 (45 reviews) | 
| **No-Code App Development** | 8.1 (153 reviews) | 8.5 (36 reviews) | 
| **Low-Code App Development** | 8.6 (169 reviews) | 8.5 (37 reviews) | 

#### Collaboration

| Feature | Appian | Hyland OnBase | 
|---|---|---|
| **Permissions for Sharing** | 8.3 (159 reviews) | 8.4 (48 reviews) | 
| **Data Unification** | 8.4 (159 reviews) | 8.7 (51 reviews) | 
| **Accessibility** | 8.5 (165 reviews) | 8.6 (53 reviews) | 
| **Process Routing** | 8.7 (158 reviews) | 8.9 (49 reviews) | 

#### Agentic AI - Business Process Management

| Feature | Appian | Hyland OnBase | 
|---|---|---|
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

#### Process Development

| Feature | Appian | Hyland OnBase | 
|---|---|---|
| **Process Routing** | 8.5 (127 reviews) | 9.3 (20 reviews) | 

### Process Orchestration

| Product | Score | Reviews |
|---|---|---|
| **Appian** | 8.6/10 | 19 |
| **Hyland OnBase** | N/A | N/A |

#### Functionality - Process Orchestration

| Feature | Appian | Hyland OnBase | 
|---|---|---|
| **Peak Demand Handling** | 7.6 (13 reviews) | Not enough data | 
| **Process Customization** | 9.0 (13 reviews) | Not enough data | 
| **Process Automation** | 9.2 (15 reviews) | Not enough data | 
| **Workflow Management** | 9.2 (16 reviews) | Not enough data | 
| **High-Stakes Process Automation** | 8.5 (13 reviews) | Not enough data | 

#### Integration & Adaptability - Process Orchestration

| Feature | Appian | Hyland OnBase | 
|---|---|---|
| **Third-Party Software Integration** | 8.2 (15 reviews) | Not enough data | 
| **Endpoint Integration** | 8.9 (14 reviews) | Not enough data | 
| **Intuitive Process Design** | 8.9 (14 reviews) | Not enough data | 
| **Real-Time Process Monitoring** | 8.1 (14 reviews) | Not enough data | 
| **Business Process Adaptation** | 9.0 (13 reviews) | Not enough data | 
| **Customer-Facing Process Management** | 8.3 (13 reviews) | Not enough data | 
| **Multi-Endpoint Execution** | 8.3 (13 reviews) | Not enough data | 
| **Regulatory Compliance Management** | 8.7 (14 reviews) | Not enough data | 

### AI Agent Builders

| Product | Score | Reviews |
|---|---|---|
| **Appian** | N/A | N/A |
| **Hyland OnBase** | N/A | N/A |

#### Customization - AI Agent Builders

| Feature | Appian | Hyland OnBase | 
|---|---|---|
| **Natural Language Configuration** | Not enough data | Not enough data | 
| **Tone Customization** | Not enough data | Not enough data | 
| **Security Guardrails** | Not enough data | Not enough data | 

#### Functionality - AI Agent Builders

| Feature | Appian | Hyland OnBase | 
|---|---|---|
| **Omni-channel Support** | Not enough data | Not enough data | 
| **Agent Branding** | Not enough data | Not enough data | 
| **Proactive Response Capabilities** | Not enough data | Not enough data | 
| **Seamless Human Escalation** | Not enough data | Not enough data | 

#### Data and Analytics - AI Agent Builders

| Feature | Appian | Hyland OnBase | 
|---|---|---|
| **Analytics & Reporting** | Not enough data | Not enough data | 
| **Contextual Awareness** | Not enough data | Not enough data | 
| **Data Privacy Compliance** | Not enough data | Not enough data | 

#### Integration - AI Agent Builders

| Feature | Appian | Hyland OnBase | 
|---|---|---|
| **Workflow Automation** | Not enough data | Not enough data | 
| **API Usage** | Not enough data | Not enough data | 
| **Platform Interoperability** | Not enough data | Not enough data | 
| **CRM Data Integration** | Not enough data | Not enough data | 

### Business Automation Platforms (BAPs)

| Product | Score | Reviews |
|---|---|---|
| **Appian** | 9.4/10 | 9 |
| **Hyland OnBase** | N/A | N/A |

#### Workflow Design & Orchestration

| Feature | Appian | Hyland OnBase | 
|---|---|---|
| **Task Logic and Sequencing** | Not enough data | Not enough data | 
| **Visual Workflow Builder** | Not enough data | Not enough data | 

#### Integrations & Connectivity

| Feature | Appian | Hyland OnBase | 
|---|---|---|
| **Pre-Built Integrations** | Not enough data | Not enough data | 
| **Custom Integration Capabilities** | Not enough data | Not enough data | 

#### Automation Execution & Intelligence

| Feature | Appian | Hyland OnBase | 
|---|---|---|
| **AI-Powered Optimization** | Not enough data | Not enough data | 
| **Trigger-Based Automation** | Not enough data | Not enough data | 

#### Development & Customization

| Feature | Appian | Hyland OnBase | 
|---|---|---|
| **Low-Code/No-Code Tools** | 9.4 (6 reviews) | Not enough data | 
| **Reusable Components** | Not enough data | Not enough data | 

#### Governance & Security

| Feature | Appian | Hyland OnBase | 
|---|---|---|
| **Audit Logging** | Not enough data | Not enough data | 
| **Role-Based Access Control** | Not enough data | Not enough data | 

#### Reporting & Analytics

| Feature | Appian | Hyland OnBase | 
|---|---|---|
| **Real-Time Dashboards** | Not enough data | Not enough data | 
| **Workflow Analytics** | Not enough data | Not enough data | 

#### Agentic AI - Business Automation Platforms (BAPs)

| Feature | Appian | Hyland OnBase | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### Enterprise Content Management (ECM)

| Product | Score | Reviews |
|---|---|---|
| **Appian** | N/A | N/A |
| **Hyland OnBase** | 8.4/10 | 106 |

#### Agentic AI - Enterprise Content Management (ECM)

| Feature | Appian | Hyland OnBase | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

#### File Management

| Feature | Appian | Hyland OnBase | 
|---|---|---|
| **File Type Support** | Not enough data | 8.6 (89 reviews) | 
| **Metadata** | Not enough data | 8.8 (73 reviews) | 
| **OCR Scanning** | Not enough data | 8.5 (68 reviews) | 
| **Versioning** | Not enough data | 8.8 (67 reviews) | 
| **Collaboration** | Not enough data | 8.2 (72 reviews) | 
| **Document Assembly** | Not enough data | 8.4 (67 reviews) | 
| **Form Creation** | Not enough data | 8.4 (70 reviews) | 
| **Portals and Sites** | Not enough data | 8.0 (62 reviews) | 
| **Disposition** | Not enough data | 8.2 (57 reviews) | 
| **Search** | Not enough data | 8.6 (91 reviews) | 
| **Web Interface** | Not enough data | 8.3 (74 reviews) | 
| **Mobile Apps** | Not enough data | 7.0 (41 reviews) | 

#### Workflow

| Feature | Appian | Hyland OnBase | 
|---|---|---|
| **Process Automation** | Not enough data | 9.1 (84 reviews) | 
| **Conditions** | Not enough data | 8.7 (74 reviews) | 
| **Activities** | Not enough data | 8.6 (68 reviews) | 
| **Records Management** | Not enough data | 9.0 (79 reviews) | 
| **Case Management** | Not enough data | 8.7 (58 reviews) | 

#### Platform

| Feature | Appian | Hyland OnBase | 
|---|---|---|
| **Internationalization** | Not enough data | 8.5 (42 reviews) | 
| **Performance and Reliability** | Not enough data | 8.6 (85 reviews) | 
| **Reporting and Auditing** | Not enough data | 8.5 (72 reviews) | 
| **System of Record Integration** | Not enough data | 8.7 (74 reviews) | 
| **APIs** | Not enough data | 8.5 (64 reviews) | 

### Genesys AppFoundry Marketplace

| Product | Score | Reviews |
|---|---|---|
| **Appian** | N/A | N/A |
| **Hyland OnBase** | N/A | N/A |

#### Agentic AI - Genesys AppFoundry Marketplace

| Feature | Appian | Hyland OnBase | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### AWS Marketplace

| Product | Score | Reviews |
|---|---|---|
| **Appian** | N/A | N/A |
| **Hyland OnBase** | N/A | N/A |

#### Agentic AI - AWS Marketplace

| Feature | Appian | Hyland OnBase | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 

### Accounting & Finance

| Product | Score | Reviews |
|---|---|---|
| **Appian** | N/A | N/A |
| **Hyland OnBase** | N/A | N/A |

#### Agentic AI - Accounting & Finance

| Feature | Appian | Hyland OnBase | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 

### Low-Code Development Platforms

| Product | Score | Reviews |
|---|---|---|
| **Appian** | 8.3/10 | 198 |
| **Hyland OnBase** | N/A | N/A |

#### Application Design

| Feature | Appian | Hyland OnBase | 
|---|---|---|
| **UI Code Extending** | 7.7 (137 reviews) ✓ Verified | Not enough data | 
| **Programming Code Extending** | 7.9 (139 reviews) ✓ Verified | Not enough data | 
| **Customized Branding** | 8.0 (145 reviews) ✓ Verified | Not enough data | 
| **Application Templates** | 8.3 (116 reviews) | Not enough data | 
| **Workflows** | 9.0 (154 reviews) ✓ Verified | Not enough data | 

#### Data Control

| Feature | Appian | Hyland OnBase | 
|---|---|---|
| **Data Migration** | 8.2 (145 reviews) ✓ Verified | Not enough data | 
| **Data Synchronization** | 8.4 (143 reviews) ✓ Verified | Not enough data | 
| **Data Security** | 8.8 (146 reviews) ✓ Verified | Not enough data | 

#### Publishing

| Feature | Appian | Hyland OnBase | 
|---|---|---|
| **Application Deployment** | 8.7 (153 reviews) ✓ Verified | Not enough data | 
| **Platform Compatability** | 8.7 (149 reviews) ✓ Verified | Not enough data | 
| **Lifecycle Management** | 8.5 (149 reviews) ✓ Verified | Not enough data | 

#### Agentic AI - Low-Code Development Platforms

| Feature | Appian | Hyland OnBase | 
|---|---|---|
| **Adaptive Learning** | 8.0 (9 reviews) | Not enough data | 
| **Natural Language Interaction** | 8.0 (10 reviews) | Not enough data | 
| **Proactive Assistance** | 8.1 (9 reviews) | Not enough data | 

### No-Code Development Platforms

| Product | Score | Reviews |
|---|---|---|
| **Appian** | N/A | N/A |
| **Hyland OnBase** | 8.7/10 | 5 |

#### User Interface Design

| Feature | Appian | Hyland OnBase | 
|---|---|---|
| **WYSIWYG Editor** | Not enough data | 8.7 (5 reviews) | 
| **Customized Branding** | Not enough data | Not enough data | 
| **App Templates** | Not enough data | Not enough data | 
| **Workflow Management** | Not enough data | Not enough data | 

#### Data Control

| Feature | Appian | Hyland OnBase | 
|---|---|---|
| **Data Migration** | Not enough data | Not enough data | 
| **Data Synchronization** | Not enough data | Not enough data | 
| **Data Security** | Not enough data | Not enough data | 

#### Publishing

| Feature | Appian | Hyland OnBase | 
|---|---|---|
| **Application Deployment** | Not enough data | Not enough data | 
| **Platform Compatibility** | Not enough data | Not enough data | 
| **Lifecycle Management** | Not enough data | Not enough data | 

#### Agentic AI - No-Code Development Platforms

| Feature | Appian | Hyland OnBase | 
|---|---|---|
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (1):** [Business Process Management Software](https://www.g2.com/categories/business-process-management)

**Unique to Appian (9):** [Process Orchestration Software](https://www.g2.com/categories/process-orchestration), [AWS Marketplace Software](https://www.g2.com/categories/aws-marketplace), [Business Automation Platforms (BAPs)](https://www.g2.com/categories/business-automation-platforms-baps), [ AI Agent Builders Software](https://www.g2.com/categories/ai-agent-builders), [Process Mining Tools](https://www.g2.com/categories/process-mining-tools), [Digital Process Automation (DPA) Software](https://www.g2.com/categories/digital-process-automation-dpa), [Low-Code Development Platforms](https://www.g2.com/categories/low-code-development-platforms), [Robotic Process Automation (RPA) Software](https://www.g2.com/categories/robotic-process-automation-rpa), [Genesys AppFoundry Marketplace](https://www.g2.com/categories/genesys-appfoundry-marketplace)

**Unique to Hyland OnBase (5):** [HR Service Delivery Software](https://www.g2.com/categories/hr-service-delivery), [Accounts Payable Automation Software](https://www.g2.com/categories/ap-automation), [Enterprise Content Management (ECM) Systems](https://www.g2.com/categories/enterprise-content-management-ecm), [No-Code Development Platforms](https://www.g2.com/categories/no-code-development-platforms), [Document Management Software](https://www.g2.com/categories/document-management)


---
## Reviewer Demographics

### By Company Size

| Segment | Appian | Hyland OnBase | 
|---|---|---|
| **Small-Business** | 14.6% | 5.9% | 
| **Mid-Market** | 27.5% | 41.7% | 
| **Enterprise** | 58.0% | 52.4% | 

### By Industry

#### Appian

- **Financial Services:** 20.9%
- **Banking:** 10.2%
- **Information Technology and Services:** 7.8%
- **Insurance:** 5.5%
- **Government Administration:** 5.5%
- **Computer Software:** 5.2%
- **Accounting:** 3.1%
- **Pharmaceuticals:** 2.9%
- **Oil & Energy:** 2.9%
- **Telecommunications:** 2.6%
- **Other:** 33.5%

#### Hyland OnBase

- **Government Administration:** 14.0%
- **Higher Education:** 13.7%
- **Financial Services:** 10.4%
- **Hospital & Health Care:** 9.4%
- **Insurance:** 9.4%
- **Banking:** 4.9%
- **Education Management:** 3.9%
- **Government Relations:** 2.6%
- **Information Technology and Services:** 2.6%
- **Health, Wellness and Fitness:** 2.3%
- **Other:** 26.7%

---
## Alternatives

### Alternatives to Appian

- [Pega Platform](https://www.g2.com/products/pega-platform/reviews) — 4.2/5 stars (278 reviews)
- [UiPath Agentic Automation](https://www.g2.com/products/uipath-agentic-automation/reviews) — 4.6/5 stars (7580 reviews)
- [Automation Anywhere Agentic Process Automation](https://www.g2.com/products/automation-anywhere-agentic-process-automation/reviews) — 4.5/5 stars (5570 reviews)
- [Nintex](https://www.g2.com/products/nintex-nintex/reviews) — 4.3/5 stars (1322 reviews)
- [Microsoft Power Automate](https://www.g2.com/products/microsoft-power-automate/reviews) — 4.4/5 stars (1092 reviews)
- [SS&C Blue Prism Intelligent Automation Platform](https://www.g2.com/products/ss-c-blue-prism-intelligent-automation-platform/reviews) — 4.5/5 stars (402 reviews)
- [Kissflow](https://www.g2.com/products/kissflow/reviews) — 4.3/5 stars (591 reviews)
- [OutSystems](https://www.g2.com/products/outsystems/reviews) — 4.5/5 stars (1797 reviews)
- [Retool](https://www.g2.com/products/retool/reviews) — 4.6/5 stars (359 reviews)
- [Camunda](https://www.g2.com/products/camunda/reviews) — 4.5/5 stars (326 reviews)

### Alternatives to Hyland OnBase

- [Laserfiche](https://www.g2.com/products/laserfiche/reviews) — 4.7/5 stars (1246 reviews)
- [DocuWare](https://www.g2.com/products/docuware/reviews) — 4.4/5 stars (250 reviews)
- [M-Files](https://www.g2.com/products/m-files/reviews) — 4.4/5 stars (273 reviews)
- [Seismic Enablement Cloud](https://www.g2.com/products/seismic-enablement-cloud/reviews) — 4.6/5 stars (1801 reviews)
- [Docusign CLM](https://www.g2.com/products/docusign-clm/reviews) — 4.3/5 stars (493 reviews)
- [Nintex](https://www.g2.com/products/nintex-nintex/reviews) — 4.3/5 stars (1322 reviews)
- [Square 9 Softworks](https://www.g2.com/products/square-9-softworks/reviews) — 4.5/5 stars (172 reviews)
- [MHC Software](https://www.g2.com/products/mhc-software/reviews) — 4.4/5 stars (184 reviews)
- [Box](https://www.g2.com/products/box/reviews) — 4.2/5 stars (5255 reviews)
- [Revver](https://www.g2.com/products/revver/reviews) — 4.3/5 stars (388 reviews)

---
## Top Discussions

### Appian

- Title: [What is Appian software used for?](https://www.g2.com/discussions/what-is-appian-software-used-for) — 3 comments
  > **Top comment:** "Digital Transformation and process automation"
- Title: [What is Appian used for?](https://www.g2.com/discussions/what-is-appian-used-for) — 1 comment
  > **Top comment:** "Appian is used to **build and automate business processes quickly** without heavy coding. I use it to manage workflows, handle approvals, connect data from..."
- Title: [What programming language does Appian use?](https://www.g2.com/discussions/what-programming-language-does-appian-use) — 1 comment
  > **Top comment:** "Appian is built on Java, but developers using Appian to develop web applications will be coding in SAIL or "Self Assembling Interface Layer" - a low-code..."
- Title: [What are the features of BPM?](https://www.g2.com/discussions/appian-what-are-the-features-of-bpm) — 1 comment
  > **Top comment:** "Business Process Management (BPM) encompasses a suite of features designed to optimise and streamline organisational workflows. It begins with intuitive..."
- Title: [1) How can I automate associating apps with Users and Groups? 2) How can I write multiple rows to a Data a store Entity without using a SmartObject function or widget?](https://www.g2.com/discussions/34096-1-how-can-i-automate-associating-apps-with-users-and-groups-2-how-can-i-write-multiple-rows-to-a-data-a-store-entity-without-using-a-smartobject-function-or-widget) — 1 comment, 1 upvote
  > **Top comment:** "Hi Mark, the best way to get advice on your questions is to head over to our Appian Community, where your peers can share their best practices and..."

### Hyland OnBase

- Title: [What is OnBase Document Management?](https://www.g2.com/discussions/what-is-onbase-document-management) — 2 comments *(includes official response)*
  > **Top comment:** "Hello,
Thank you for your question.  OnBase, Hyland’s flagship product, is a single enterprise information platform designed to manage your content,..."
- Title: [What is OnBase used for?](https://www.g2.com/discussions/what-is-onbase-used-for) — 1 comment *(includes official response)*
  > **Top comment:** "OnBase empowers your organization to become more agile, efficient and effective.  OnBase helps deliverer better customer and employee experiences through..."
- Title: [Is OnBase a database?](https://www.g2.com/discussions/is-onbase-a-database) — 1 comment *(includes official response)*
  > **Top comment:** "Hello.  Thank you for your question.  OnBase is a content services platform application that captures, manages, extracts meaning, and facilitates the flow of..."
- Title: [What is OnBase platform?](https://www.g2.com/discussions/what-is-onbase-platform) — 1 comment *(includes official response)*
  > **Top comment:** "Hi, Thank you for your question.  OnBase is a single enterprise information platform for managing and optimizing content across an organization and providing..."
- Title: [What is OnBase software used for?](https://www.g2.com/discussions/what-is-onbase-software-used-for) — 1 comment *(includes official response)*
  > **Top comment:** "Hi, Thank you for the question.  OnBase provides core capabilities for multi-channel capture, content management, process automation, case management,..."

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/appian-vs-hyland-onbase)