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At a Glance
Market Segments
Enterprise (58.3% of reviews)
Enterprise (64.2% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
Appian
Star Rating
(485)4.5 out of 5
Market Segments
Enterprise (58.3% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Free Trial is available
Learn more about AppianCelonis
Star Rating
(321)4.5 out of 5
Market Segments
Enterprise (64.2% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Free Trial is available
Learn more about CelonisSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that both Appian and Celonis excel in ease of use, scoring 8.7 each, making them user-friendly options for organizations looking to streamline their processes. However, reviewers mention that Appian's intuitive interface is particularly beneficial for new users, while Celonis offers robust features that may require a steeper learning curve.
- Reviewers mention that Appian shines in ease of setup with a score of 8.5 compared to Celonis's 8.1. Users appreciate Appian's straightforward onboarding process, which allows teams to get started quickly, while some Celonis users report challenges in initial configuration.
- Users on G2 highlight that Celonis outperforms Appian in execution management, scoring 8.5 versus Appian's 7.7. Reviewers say that Celonis's advanced analytics capabilities provide deeper insights into process performance, which is crucial for organizations focused on continuous improvement.
- Reviewers mention that both products have a solid process library, each scoring 8.2, but users report that Celonis's library is more comprehensive, offering a wider range of pre-built templates that facilitate faster implementation of best practices.
- Users say that Appian and Celonis both provide strong support, with Appian scoring 8.5 and Celonis 8.3. However, reviewers mention that Appian's customer service is often highlighted for its responsiveness and helpfulness, while Celonis users appreciate the depth of knowledge from support staff.
- G2 users report that Celonis excels in real-time process analysis with a score of 8.6 compared to Appian's 7.8. Reviewers mention that Celonis's ability to provide immediate insights into operational performance is a game-changer for businesses looking to make data-driven decisions quickly.
Pricing
Entry-Level Pricing
Appian
No pricing availableCelonis
No pricing availableFree Trial
Appian
Free Trial is available
Celonis
Free Trial is available
Ratings
Meets Requirements
8.5
282
8.6
210
Ease of Use
8.7
339
8.7
213
Ease of Setup
8.5
281
8.1
155
Ease of Admin
8.5
229
8.1
121
Quality of Support
8.5
275
8.3
208
Has the product been a good partner in doing business?
8.8
232
8.8
121
Product Direction (% positive)
9.0
271
9.0
203
Features by Category
Data Management
Not enough data
Feature Not Available
Not enough data
8.7
38
Not enough data
8.6
39
Reporting Structure
Not enough data
8.2
37
Not enough data
8.2
37
Not enough data
8.3
37
Standard Analytics
Not enough data
8.6
38
Not enough data
8.5
37
Not enough data
Feature Not Available
Not enough data
8.8
36
Custom Analytics
Not enough data
9.0
40
Not enough data
8.9
38
Not enough data
8.5
37
Not enough data
Feature Not Available
Not enough data
8.4
17
Agentic AI - Financial Analysis
Not enough data
Not enough data
Not enough data
Not enough data
Invoice Management
Not enough data
7.8
29
Not enough data
Feature Not Available
Not enough data
7.8
30
Invoice Processing
Not enough data
8.2
31
Not enough data
8.2
31
Not enough data
Feature Not Available
Not enough data
8.2
29
Analytics
Not enough data
8.6
35
Not enough data
8.5
32
Not enough data
8.6
35
Integration
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.2
33
Risk
Not enough data
8.5
36
Not enough data
8.3
34
Not enough data
8.3
31
Recovery
Not enough data
7.5
27
Not enough data
8.5
31
Audit
Not enough data
8.1
31
Not enough data
8.0
27
Not enough data
7.6
28
Not enough data
8.2
34
Fraud
Not enough data
7.8
31
Not enough data
8.0
32
Not enough data
8.5
33
Agentic AI - AP Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Automation Building
8.6
39
|
Verified
Not enough data
8.2
35
Not enough data
8.2
34
Not enough data
8.4
40
|
Verified
Not enough data
8.7
43
|
Verified
Not enough data
8.3
34
Not enough data
Bot Management & Execution
8.6
38
|
Verified
Not enough data
8.7
36
|
Verified
Not enough data
8.7
36
|
Verified
Not enough data
8.5
32
|
Verified
Not enough data
8.8
37
|
Verified
Not enough data
8.7
41
|
Verified
Not enough data
Intelligent Automation
8.6
33
|
Verified
Not enough data
8.2
29
|
Verified
Not enough data
8.1
30
|
Verified
Not enough data
Agentic AI - Robotic Process Automation (RPA)
8.7
5
Not enough data
8.7
5
Not enough data
8.7
5
Not enough data
9.0
5
Not enough data
8.7
5
Not enough data
8.7
5
Not enough data
9.0
5
Not enough data
Digital Workflows
8.7
70
|
Verified
Not enough data
8.5
70
|
Verified
Not enough data
7.8
65
|
Verified
Not enough data
Forms
8.5
66
|
Verified
Not enough data
8.3
66
|
Verified
Not enough data
8.6
66
|
Verified
Not enough data
Automation
8.9
69
|
Verified
Not enough data
8.8
69
|
Verified
Not enough data
8.3
66
|
Verified
Not enough data
7.7
57
Not enough data
Agentic AI - Digital Process Automation (DPA)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
ServiceNow Apps
Not enough data
8.3
7
Not enough data
7.9
7
Agentic AI - ServiceNow Store Apps
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Process Management
8.2
10
8.2
100
8.0
11
8.4
90
8.0
11
8.1
105
7.7
11
8.5
108
Process Analysis
7.8
10
8.6
105
7.7
10
8.1
103
8.0
10
8.6
109
Automation
7.4
9
7.8
92
7.6
9
8.2
90
Generative AI
8.6
7
Feature Not Available
Agentic AI - Process Mining
Not enough data
7.7
16
Not enough data
7.8
16
Not enough data
7.8
16
Not enough data
7.9
16
Not enough data
7.0
15
Not enough data
7.5
16
Not enough data
8.0
16
Reporting
Not enough data
8.2
12
Not enough data
8.2
13
Not enough data
8.6
15
Integrations
Not enough data
8.5
13
Not enough data
8.8
14
Not enough data
7.2
12
Transactions
Not enough data
7.5
14
Not enough data
7.7
17
Not enough data
7.4
17
Workflows
Not enough data
7.4
13
Not enough data
7.2
12
Agentic AI - Accounts Receivable Automation
Not enough data
Not enough data
AI - Accounts Receivable
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
7.7
56
Not enough data
7.7
55
Not enough data
Process Management
8.5
158
Not enough data
8.4
156
Not enough data
8.4
157
Not enough data
7.8
124
Not enough data
8.4
137
Not enough data
8.0
121
Not enough data
8.2
122
Not enough data
Customization
7.6
155
Not enough data
8.8
166
Not enough data
8.5
156
Not enough data
8.1
154
Not enough data
8.6
168
Not enough data
Collaboration
8.4
162
Not enough data
8.4
161
Not enough data
8.5
168
Not enough data
8.7
161
Not enough data
Agentic AI - Business Process Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Process Development
8.5
130
Not enough data
Functionality - Process Orchestration
7.9
15
Not enough data
9.1
15
Not enough data
9.2
15
Not enough data
9.3
16
Not enough data
8.7
15
Not enough data
Integration & Adaptability - Process Orchestration
8.3
15
Not enough data
9.0
15
Not enough data
9.1
16
Not enough data
8.3
16
Not enough data
9.1
15
Not enough data
8.6
15
Not enough data
8.6
15
Not enough data
8.8
15
Not enough data
Customization - AI Agent Builders
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality - AI Agent Builders
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data and Analytics - AI Agent Builders
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integration - AI Agent Builders
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Workflow Design & Orchestration
9.3
5
Not enough data
9.0
5
Not enough data
Integrations & Connectivity
9.0
5
Not enough data
9.3
5
Not enough data
Automation Execution & Intelligence
9.0
5
Not enough data
9.3
5
Not enough data
Development & Customization
8.7
5
Not enough data
9.3
5
Not enough data
Governance & Security
9.0
5
Not enough data
9.3
5
Not enough data
Reporting & Analytics
9.3
5
Not enough data
9.3
5
Not enough data
Agentic AI - Business Automation Platforms (BAPs)
9.0
5
Not enough data
9.3
5
Not enough data
9.0
5
Not enough data
9.0
5
Not enough data
9.3
5
Not enough data
9.3
5
Not enough data
Agentic AI - SAP Store
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Genesys AppFoundry Marketplace
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AWS Marketplace
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Sales Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data Sourcing
Not enough data
8.4
18
Not enough data
8.2
16
Not enough data
8.8
16
Not enough data
8.8
18
Not enough data
8.8
16
Predictive Analytics
Not enough data
8.0
16
Not enough data
7.8
16
Not enough data
7.9
18
Not enough data
7.6
17
Sales Management
Not enough data
8.3
17
Not enough data
8.0
15
Not enough data
9.0
16
Not enough data
8.3
17
Agentic AI - Accounting & Finance
Not enough data
Not enough data
Application Design
7.8
138
|
Verified
Not enough data
7.9
142
|
Verified
Not enough data
8.1
147
|
Verified
Not enough data
8.3
118
Not enough data
9.0
153
|
Verified
Not enough data
Data Control
8.2
145
|
Verified
Not enough data
8.5
146
|
Verified
Not enough data
8.8
148
|
Verified
Not enough data
Publishing
8.7
156
|
Verified
Not enough data
8.7
151
|
Verified
Not enough data
8.5
152
|
Verified
Not enough data
Agentic AI - Low-Code Development Platforms
8.2
12
Not enough data
8.1
12
Not enough data
8.3
12
Not enough data
Categories
Categories
Shared Categories
Appian and Celonis are categorized as Process Mining
Unique Categories
Celonis is categorized as ServiceNow Store Apps, Sales Analytics, AP Automation, Accounts Receivable, Financial Analysis, and SAP Store
Reviews
Reviewers' Company Size
Appian
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Celonis
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Financial Services
21.1%
Banking
10.3%
Information Technology and Services
7.0%
Computer Software
5.8%
Insurance
5.5%
Other
50.4%
Information Technology and Services
10.6%
Oil & Energy
7.1%
Pharmaceuticals
6.7%
Automotive
6.0%
Electrical/Electronic Manufacturing
4.6%
Other
64.9%
Alternatives
Discussions
What is Appian software used for?
3 Comments
JP
Digital Transformation and process automationRead more
How can we user RPA with Appian ?
1 Comment
Official Response from Appian
Hi Mahantesh,
RPA can be used in any Appian process to automate simple, repetitive tasks or connect systems that don't use APIs. Appian has native...Read more
1) How can I automate associating apps with Users and Groups? 2) How can I write multiple rows to a Data a store Entity without using a SmartObject function or widget?
1 Comment
HT
Hi Mark, the best way to get advice on your questions is to head over to our Appian Community, where your peers can share their best practices and...Read more
What is SAP Celonis?
2 Comments
AD
A few years ago, SAP delivered the OEM-version of Celonis as a SAP Process Mining by Celonis. This version was tightly integrated with SAP. For example, SAP...Read more
Who is Celonis?
1 Comment
Official Response from Celonis
Celonis is a software company which delivers an Intelligent Business System for customers to drive business transformation. It is built on a technology...Read more
Why is Celonis different?
1 Comment
Official Response from Celonis
Celonis disrupted what had previously been a manual, time-consuming and expensive consulting-driven approach with its software that can rapidly produce...Read more
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