# AppFolio vs ResMan Comparison --- ## AI Generated Summary - **G2 reviewers report** that AppFolio excels in overall user satisfaction, boasting a significantly higher G2 Score compared to ResMan. Users appreciate features like the streamlined application processing and the intuitive user interface, which makes navigation easy and efficient. - **Users say** that ResMan shines in its ease of use and setup, with many highlighting the straightforward onboarding process. Reviewers have noted that they can quickly find what they need and appreciate the interactive help available, making it a solid choice for those who prioritize support during implementation. - **According to verified reviews** , AppFolio's communication features, such as the messaging system for residents, are particularly praised. Users find it user-friendly and effective for maintaining timely communication, which enhances their property management experience. - **Reviewers mention** that while ResMan is user-friendly, it also offers robust features for tenant communication, including the ability to send texts with details and images. This capability is seen as a significant advantage for property managers looking to engage with residents quickly. - **G2 reviewers highlight** that AppFolio has a larger market presence, particularly among small businesses, which may indicate a more extensive user community and support network. This can be beneficial for users seeking shared experiences and solutions to common challenges. - **Users express** that while both platforms have their strengths, AppFolio's overall feature set is more comprehensive for property management needs, with users noting that it includes everything a property manager could require, from billing to maintenance requests, all in one place. | | AppFolio | ResMan | |---|---|---| | **Star Rating** | 4.6 out of 5 | 4.8 out of 5 | | **Total Reviews** | 1,034 | 414 | | **Largest Market Segment** | Small-Business (84.4% of reviews) | Small-Business (49.3% of reviews) | | **Entry Level Price** | Contact Us | Contact Us | --- ## Top Pros & Cons ### AppFolio Pros: - Ease of Use (332 reviews) - User-Friendly (126 reviews) Cons: - Missing Features (129 reviews) - Poor Customer Support (54 reviews) ### ResMan Pros: - Ease of Use (103 reviews) - User-Friendly (53 reviews) Cons: - Missing Features (16 reviews) - Slow Performance (14 reviews) --- ## Ratings Comparison | Rating | AppFolio | ResMan | |---|---|---| | **Meets Requirements** | 9.0 (689 reviews) | 9.5 (293 reviews) | | **Ease of Use** | 9.1 (885 reviews) | 9.6 (316 reviews) | | **Ease of Setup** | 8.6 (632 reviews) | 9.2 (189 reviews) | | **Ease of Admin** | 9.0 (260 reviews) | 9.4 (118 reviews) | | **Quality of Support** | 8.6 (666 reviews) | 9.1 (283 reviews) | | **Has the product been a good partner in doing business?** | 9.1 (260 reviews) | 9.6 (121 reviews) | | **Product Direction (% positive)** | 9.5 (680 reviews) | 9.5 (286 reviews) | --- ## Pricing ### AppFolio #### Entry-Level Pricing Plan: Core Price: Contact Us Description: An out of the box solution giving you one powerful platform to run any property management business. Key Features: - Property Accounting & Reports - End-to-End Marketing & Leasing - Work Order Management [Browse all 3 editions](https://www.g2.com/products/appfolio/pricing) #### Free Trial No ### ResMan #### Entry-Level Pricing Plan: Conventional Housing Price: Contact Us Description: Please contact ResMan Property Management Software for details on the best pricing available to you. ResMan offers industry leading property management software and marketing solutions for conventional and affordable housing. Key Features: - Accounting - Websites - Resident Lifecycle [Browse all 3 editions](https://www.g2.com/products/resman/pricing) #### Free Trial No --- ## Features Comparison By Category ### Lease Administration | Product | Score | Reviews | |---|---|---| | **AppFolio** | 8.6/10 | 288 | | **ResMan** | 9.5/10 | 47 | #### Lease Administration Platform Features | Feature | AppFolio | ResMan | |---|---|---| | **Portfolio Administration** | 9.0 (254 reviews) | 9.4 (41 reviews) | | **Lease Accounting** | 9.0 (251 reviews) | 9.4 (42 reviews) | | **Lease Auditing** | 8.7 (228 reviews) | 9.5 (43 reviews) | | **Document Management** | 9.0 (253 reviews) | 9.4 (42 reviews) | | **Critical Date Alarms** | 8.2 (212 reviews) | 9.0 (40 reviews) | | **Regulatory Compliance** | 8.3 (190 reviews) | 9.1 (40 reviews) | | **Localization** | 8.3 (181 reviews) | 9.1 (39 reviews) | | **Integration / APIs** | 8.1 (189 reviews) | 9.3 (38 reviews) | | **Reporting** | 8.8 (264 reviews) | 9.5 (43 reviews) | | **Dashboards** | 9.2 (264 reviews) | 9.6 (41 reviews) | #### Agentic AI - Lease Administration | Feature | AppFolio | ResMan | |---|---|---| | **Cross-system Integration** | 8.0 (5 reviews) | 10.0 (6 reviews) | | **Proactive Assistance** | Not enough data | 10.0 (6 reviews) | | **Decision Making** | Not enough data | 10.0 (6 reviews) | ### Property Management | Product | Score | Reviews | |---|---|---| | **AppFolio** | 8.6/10 | 630 | | **ResMan** | 9.1/10 | 251 | #### Leasing | Feature | AppFolio | ResMan | |---|---|---| | **Vacancy Advertising** | 8.8 (465 reviews) | 9.1 (186 reviews) | | **Rental Applications** | 9.1 (487 reviews) | 9.2 (197 reviews) | | **Tenant Screening** | 8.7 (475 reviews) | 9.0 (201 reviews) | | **Lease Templates** | 8.4 (435 reviews) | 9.0 (197 reviews) | | **Document Management** | 9.0 (489 reviews) | 9.3 (212 reviews) | #### Building Operations | Feature | AppFolio | ResMan | |---|---|---| | **Maintenance Service Requests** | 9.0 (519 reviews) | 9.3 (219 reviews) | | **Property Inspections** | 8.1 (439 reviews) | 8.7 (189 reviews) | | **Service Portals** | 9.0 (500 reviews) | 9.3 (208 reviews) | | **Building Announcements** | 8.6 (451 reviews) | 9.2 (202 reviews) | | **Resource Reservations** | 7.9 (338 reviews) | 8.8 (171 reviews) | #### Accounting | Feature | AppFolio | ResMan | |---|---|---| | **Property Accounting** | 9.0 (499 reviews) | 9.3 (209 reviews) | | **Online Payment** | 9.2 (514 reviews) | 9.3 (206 reviews) | | **Company Financials** | 8.7 (459 reviews) | 9.2 (200 reviews) | | **Certificates of Insurance (COI)** | 8.5 (402 reviews) | 8.7 (182 reviews) | | **Dashboards** | 9.2 (500 reviews) | 9.5 (178 reviews) | #### Operations | Feature | AppFolio | ResMan | |---|---|---| | **Tenant Portal** | 9.3 (385 reviews) | 9.1 (160 reviews) | | **Integration with Rental Payment Solution** | 9.0 (320 reviews) | 9.3 (158 reviews) | | **Lease Application Management** | 8.9 (341 reviews) | 9.2 (155 reviews) | | **Tenant Screening** | 8.7 (341 reviews) | 9.0 (151 reviews) | | **Amenity Management** | 8.1 (290 reviews) | 8.8 (141 reviews) | | **Accounting Module** | 8.8 (352 reviews) | 9.3 (155 reviews) | | **Maintenance Management** | 8.9 (364 reviews) | 9.3 (157 reviews) | | **Listing Syndication** | 8.6 (315 reviews) | 8.8 (141 reviews) | #### Agentic AI - Property Management | Feature | AppFolio | ResMan | |---|---|---| | **Autonomous Task Execution** | 7.7 (15 reviews) | 8.9 (22 reviews) | | **Multi-step Planning** | 8.2 (12 reviews) | 9.0 (23 reviews) | | **Cross-system Integration** | 7.5 (19 reviews) | 8.9 (23 reviews) | | **Natural Language Interaction** | 7.9 (21 reviews) | 8.9 (22 reviews) | | **Proactive Assistance** | 8.2 (12 reviews) | 8.9 (22 reviews) | | **Decision Making** | 7.6 (11 reviews) | 9.0 (23 reviews) | ### Community Association Management | Product | Score | Reviews | |---|---|---| | **AppFolio** | 8.6/10 | 97 | | **ResMan** | 9.4/10 | 24 | #### Communication | Feature | AppFolio | ResMan | |---|---|---| | **Mass Communication** | 9.1 (89 reviews) | 9.6 (20 reviews) | | **Calendar** | 8.0 (70 reviews) | 9.3 (19 reviews) | | **Member Notifications** | 9.1 (81 reviews) | 9.4 (18 reviews) | | **Digital Bulletin Board** | 7.7 (61 reviews) | 9.2 (18 reviews) | | **Website Builder** | 7.5 (65 reviews) | 9.1 (18 reviews) | #### Member Management | Feature | AppFolio | ResMan | |---|---|---| | **Member Profiles** | 9.0 (84 reviews) | 9.5 (20 reviews) | | **Member Database** | 8.8 (80 reviews) | 9.4 (19 reviews) | #### Property Management | Feature | AppFolio | ResMan | |---|---|---| | **Payment Gateway** | 9.2 (79 reviews) | 9.4 (19 reviews) | | **Maintenance Requests** | 9.0 (88 reviews) | 9.3 (19 reviews) | | **Property Management Tools - Community Association Management** | 8.8 (80 reviews) | 9.6 (19 reviews) | ### Real Estate Marketing | Product | Score | Reviews | |---|---|---| | **AppFolio** | 8.0/10 | 105 | | **ResMan** | 9.8/10 | 7 | #### Relationship Management | Feature | AppFolio | ResMan | |---|---|---| | **Lead Generation** | 8.3 (88 reviews) ✓ Verified | 9.7 (5 reviews) | | **Social Media Integration** | 7.0 (68 reviews) ✓ Verified | 10.0 (5 reviews) | | **CRM Integration** | 7.6 (62 reviews) ✓ Verified | 9.8 (7 reviews) | #### Presentation | Feature | AppFolio | ResMan | |---|---|---| | **Website Builder** | 7.9 (64 reviews) ✓ Verified | 10.0 (5 reviews) | | **MLS Integration** | 7.6 (48 reviews) | 9.3 (5 reviews) | | **SEO Strategization** | 7.4 (53 reviews) ✓ Verified | 9.7 (6 reviews) | | **IDX Website** | 7.5 (42 reviews) | 10.0 (6 reviews) | #### Platform Branding | Feature | AppFolio | ResMan | |---|---|---| | **Operability** | 8.9 (69 reviews) | 9.7 (6 reviews) | | **Brand Management** | 8.4 (61 reviews) | 10.0 (5 reviews) | #### Platform Content | Feature | AppFolio | ResMan | |---|---|---| | **Social Media Management** | 7.5 (51 reviews) | 9.7 (5 reviews) | | **Communication Management** | 8.8 (64 reviews) | 9.7 (5 reviews) | | **Website Management** | 8.2 (54 reviews) | Not enough data | | **Campaign Building** | 8.2 (46 reviews) | 9.4 (6 reviews) | #### Platform Additional Functionality | Feature | AppFolio | ResMan | |---|---|---| | **Reporting** | 8.8 (68 reviews) | 9.7 (6 reviews) | #### Platform Integrations | Feature | AppFolio | ResMan | |---|---|---| | **Integration with Real Estate CRM** | 7.8 (47 reviews) | 10.0 (5 reviews) | | **Integration with Virtual Tour** | 7.4 (47 reviews) | Not enough data | | **Integration with Real Estate Activities Management** | 8.0 (48 reviews) | 9.7 (5 reviews) | ### Real Estate CRM | Product | Score | Reviews | |---|---|---| | **AppFolio** | N/A | N/A | | **ResMan** | 9.0/10 | 13 | #### Client Management | Feature | AppFolio | ResMan | |---|---|---| | **Lead Scoring** | Not enough data | 8.0 (5 reviews) | | **Contact Management** | Not enough data | 9.2 (6 reviews) | | **Lead Generation** | Not enough data | 8.5 (8 reviews) | #### Task Management | Feature | AppFolio | ResMan | |---|---|---| | **Marketing Automation** | Not enough data | 8.0 (5 reviews) | | **Document Management** | Not enough data | 9.8 (7 reviews) | | **Third-Party Integration** | Not enough data | 7.9 (7 reviews) | #### Platform Features | Feature | AppFolio | ResMan | |---|---|---| | **Contact & Account Management** | Not enough data | 9.6 (9 reviews) | | **Opportunity & Pipeline Management** | Not enough data | 9.8 (7 reviews) | | **Task / Activity Management** | Not enough data | 9.1 (9 reviews) | | **Listing Management** | Not enough data | 9.4 (6 reviews) | | **Email Marketing** | Not enough data | 9.5 (7 reviews) | | **Transaction Management** | Not enough data | 9.4 (8 reviews) | | **Lead Management** | Not enough data | 9.4 (6 reviews) | | **CMA Management** | Not enough data | 9.0 (8 reviews) | | **Forecasting & Reporting** | Not enough data | 9.2 (8 reviews) | | **Dashboards** | Not enough data | 8.8 (8 reviews) | #### Agentic AI - Real Estate CRM | Feature | AppFolio | ResMan | |---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | | **Multi-step Planning** | Not enough data | Not enough data | | **Cross-system Integration** | Not enough data | Not enough data | | **Proactive Assistance** | Not enough data | Not enough data | | **Natural Language Interaction** | Not enough data | Not enough data | | **Decision Making** | Not enough data | Not enough data | --- ## Categories **Shared Categories (4):** [Community Association Management Software](https://www.g2.com/categories/community-association-management), [Real Estate Marketing Software](https://www.g2.com/categories/real-estate-marketing), [Lease Administration Software](https://www.g2.com/categories/lease-administration), [Property Management Software](https://www.g2.com/categories/property-management) **Unique to ResMan (1):** [Real Estate CRM Software](https://www.g2.com/categories/real-estate-crm) --- ## Reviewer Demographics ### By Company Size | Segment | AppFolio | ResMan | |---|---|---| | **Small-Business** | 84.4% | 49.3% | | **Mid-Market** | 14.6% | 47.2% | | **Enterprise** | 0.9% | 3.4% | ### By Industry #### AppFolio - **Real Estate:** 70.1% - **Accounting:** 10.1% - **Commercial Real Estate:** 8.1% - **Management Consulting:** 1.6% - **Non-Profit Organization Management:** 1.2% - **Marketing and Advertising:** 1.1% - **Hospitality:** 0.7% - **Construction:** 0.6% - **Investment Management:** 0.6% - **Consulting:** 0.6% - **Other:** 5.2% #### ResMan - **Real Estate:** 50.1% - **Commercial Real Estate:** 14.0% - **Accounting:** 10.0% - **Management Consulting:** 8.1% - **Hospitality:** 2.2% - **Consulting:** 2.2% - **Non-Profit Organization Management:** 1.3% - **Investment Management:** 1.3% - **Consumer Services:** 1.3% - **Computer Software:** 1.1% - **Other:** 8.4% --- ## Alternatives ### Alternatives to AppFolio - [Buildium](https://www.g2.com/products/buildium/reviews) — 4.4/5 stars (265 reviews) - [Innago](https://www.g2.com/products/innago/reviews) — 4.8/5 stars (667 reviews) - [Yardi Breeze](https://www.g2.com/products/yardi-breeze/reviews) — 4.1/5 stars (362 reviews) - [TenantCloud](https://www.g2.com/products/tenantcloud/reviews) — 4.4/5 stars (290 reviews) - [DoorLoop](https://www.g2.com/products/doorloop/reviews) — 4.8/5 stars (248 reviews) - [Entrata](https://www.g2.com/products/entrata/reviews) — 4.6/5 stars (783 reviews) - [Rent Manager](https://www.g2.com/products/rent-manager/reviews) — 4.6/5 stars (274 reviews) - [Yardi Voyager](https://www.g2.com/products/yardi-voyager/reviews) — 3.9/5 stars (236 reviews) - [MRI Property Management](https://www.g2.com/products/mri-property-management/reviews) — 4.1/5 stars (177 reviews) - [Condo Control](https://www.g2.com/products/condo-control/reviews) — 4.8/5 stars (232 reviews) ### Alternatives to ResMan - [Buildium](https://www.g2.com/products/buildium/reviews) — 4.4/5 stars (265 reviews) - [Rent Manager](https://www.g2.com/products/rent-manager/reviews) — 4.6/5 stars (274 reviews) - [Entrata](https://www.g2.com/products/entrata/reviews) — 4.6/5 stars (783 reviews) - [Yardi Voyager](https://www.g2.com/products/yardi-voyager/reviews) — 3.9/5 stars (236 reviews) - [Innago](https://www.g2.com/products/innago/reviews) — 4.8/5 stars (667 reviews) - [Yardi Breeze](https://www.g2.com/products/yardi-breeze/reviews) — 4.1/5 stars (362 reviews) - [TenantCloud](https://www.g2.com/products/tenantcloud/reviews) — 4.4/5 stars (290 reviews) - [DoorLoop](https://www.g2.com/products/doorloop/reviews) — 4.8/5 stars (248 reviews) - [BoomTown](https://www.g2.com/products/boomtown/reviews) — 4.7/5 stars (588 reviews) - [BoldTrail](https://www.g2.com/products/boldtrail/reviews) — 4.5/5 stars (1538 reviews) --- ## Top Discussions ### AppFolio - Title: [What other programs can Appfolio link to?](https://www.g2.com/discussions/11933-what-other-programs-can-appfolio-link-to) — 3 comments, 1 upvote > **Top comment:** "Hi Kaila! Thank you so much for asking that question. My name is Jasmine and I'm a Research Analyst at G2. I specialize in a few vertical industries,..." - Title: [What software do property managers use?](https://www.g2.com/discussions/what-software-do-property-managers-use) — 2 comments > **Top comment:** "AppFolio" - Title: [What is AppFolio Property Manager used for?](https://www.g2.com/discussions/what-is-appfolio-property-manager-used-for) — 1 comment > **Top comment:** "AppFolio Property Manager is a cloud-based platform designed to help property managers run their operations more efficiently. It’s not just about collecting..." - Title: [Is AppFolio a CRM?](https://www.g2.com/discussions/is-appfolio-a-crm) — 1 comment > **Top comment:** "Yes it is." - Title: [What is AppFolio used for?](https://www.g2.com/discussions/what-is-appfolio-used-for) — 1 comment > **Top comment:** "Property Management" ### ResMan - Title: [Why I wasn't able to keep track of the traffic calls from prospects using resman?](https://www.g2.com/discussions/12199-why-i-wasn-t-able-to-keep-track-of-the-traffic-calls-from-prospects-using-resman) — 1 comment, 1 upvote > **Top comment:** "If you head over to the report section, under "prospect" you can pull up a report for the number of prospect calls and emails that were made by every..." - Title: [Does ResMan integrate with leading industry Internet Listing Services?](https://www.g2.com/discussions/about-resman-ca570f37-ef33-44a4-9c43-67dd0cd22bb6) — 1 comment, 1 upvote > **Top comment:** "Yes they partner with multiple 3rd party providers." - Title: [How long have you been in business?](https://www.g2.com/discussions/about-resman) — 1 comment, 1 upvote > **Top comment:** "They have been in business since 1999" --- **Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/appfolio-vs-resman)