Compare AppFolio and On-Site 
At a Glance
Market Segments
Small-Business (84.5% of reviews)
Mid-Market (61.0% of reviews)
Entry-Level Pricing
Contact Us
No pricing available
AppFolio
Star Rating
(1,028)4.6 out of 5
Market Segments
Small-Business (84.5% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us
Browse all 3 pricing plansOn-Site
Star Rating
(42)4.4 out of 5
Market Segments
Mid-Market (61.0% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
No pricing available
Learn more about On-SiteSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that AppFolio Property Manager excels in providing an all-in-one solution for property management, with features like leasing, accounting, maintenance, and inspections all integrated into one platform. Users appreciate the convenience of not having to switch between multiple systems.
- Users say that On-Site offers a flexible approach to property management, allowing businesses to tailor the software to their specific needs. This adaptability is highlighted as a key strength, with reviewers noting that On-Site prioritizes partnership with its customers.
- According to verified reviews, AppFolio Property Manager is praised for its intuitive setup process, making it easy for new users to get started. Reviewers have mentioned that the onboarding experience is smooth, which is crucial for busy property managers.
- Reviewers mention that while On-Site has a user-friendly interface, it faces challenges in overall satisfaction compared to AppFolio. Users have noted that although the support team is responsive, the overall product experience does not match the high ratings of AppFolio.
- G2 reviewers highlight that AppFolio Property Manager has a significantly higher satisfaction score, reflecting its strong market presence and user approval. Features like effective rent and lease organization have been specifically noted as beneficial for daily operations.
- Users report that On-Site's support team is commendable, with quick resolutions to issues and a pleasant customer service experience. However, they also express a desire for more robust features that can compete with the comprehensive offerings of AppFolio.
Pricing
Entry-Level Pricing
AppFolio
Core
Contact Us
An out of the box solution giving you one powerful platform to run any property management business.
- Property Accounting & Reports
- End-to-End Marketing & Leasing
- Work Order Management
On-Site
No pricing availableFree Trial
AppFolio
No trial information availableOn-Site
No trial information availableRatings
Meets Requirements
9.0
681
8.9
38
Ease of Use
9.1
876
9.3
38
Ease of Setup
8.6
625
8.0
22
Ease of Admin
9.0
258
8.0
22
Quality of Support
8.6
658
8.5
38
Has the product been a good partner in doing business?
9.1
258
9.1
21
Product Direction (% positive)
9.5
674
9.7
38
Features by Category
Lease Administration Platform Features
9.0
254
8.8
16
9.0
251
8.8
11
8.7
228
8.3
15
9.0
253
8.3
19
8.2
212
8.0
10
8.3
190
9.1
11
8.3
181
8.3
9
8.1
189
7.6
15
8.8
264
7.8
18
9.2
264
8.7
18
Agentic AI - Lease Administration
8.0
5
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Leasing
8.8
465
7.8
9
9.1
485
9.0
16
8.7
474
8.8
18
8.4
435
8.0
16
9.0
488
7.7
15
Building Operations
9.0
516
9.0
7
8.1
439
Not enough data
9.0
498
8.5
8
8.6
451
Not enough data
7.9
338
Not enough data
Accounting
9.0
497
Not enough data
9.2
511
7.8
10
8.7
457
Not enough data
8.5
402
Not enough data
9.2
498
8.3
10
Operations
9.3
383
Not enough data
9.0
320
Not enough data
8.9
339
Not enough data
8.7
340
Not enough data
8.1
290
Not enough data
8.8
350
Not enough data
8.9
361
Not enough data
8.6
315
Not enough data
Agentic AI - Property Management
7.7
15
Not enough data
8.2
12
Not enough data
7.5
19
Not enough data
8.1
18
Not enough data
8.2
12
Not enough data
7.6
11
Not enough data
Communication
9.1
89
Not enough data
8.0
70
Not enough data
9.1
81
Not enough data
7.7
61
Not enough data
7.5
65
Not enough data
Member Management
9.0
84
Not enough data
8.8
80
Not enough data
Property Management
9.2
79
Not enough data
9.0
88
Not enough data
8.8
80
Not enough data
Relationship Management
8.3
88
|
Verified
Not enough data
7.0
68
|
Verified
Not enough data
7.6
62
|
Verified
Not enough data
Presentation
7.9
64
|
Verified
Not enough data
7.6
48
Not enough data
7.4
53
|
Verified
Not enough data
7.5
42
Not enough data
Platform Branding
8.9
69
Not enough data
8.4
61
Not enough data
Platform Content
7.5
51
Not enough data
8.8
64
Not enough data
8.2
54
Not enough data
8.2
46
Not enough data
Platform Additional Functionality
8.8
68
Not enough data
Platform Integrations
7.8
47
Not enough data
7.4
47
Not enough data
8.0
48
Not enough data
Categories
Categories
Shared Categories
AppFolio and On-Site are categorized as Lease Administration and Property Management
Unique Categories
AppFolio is categorized as Community Association Management and Real Estate Marketing
On-Site has no unique categories
Reviews
Reviewers' Company Size
AppFolio
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
On-Site
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Real Estate
70.0%
Accounting
10.2%
Commercial Real Estate
8.2%
Management Consulting
1.6%
Non-Profit Organization Management
1.2%
Other
8.8%
Real Estate
75.6%
Commercial Real Estate
9.8%
Religious Institutions
2.4%
Marketing and Advertising
2.4%
Management Consulting
2.4%
Other
7.3%
Discussions
What other programs can Appfolio link to?
3 Comments
JL
Hi Kaila! Thank you so much for asking that question. My name is Jasmine and I'm a Research Analyst at G2. I specialize in a few vertical industries,...Read more
What is AppFolio Property Manager used for?
1 Comment
CC
AppFolio Property Manager is a cloud-based platform designed to help property managers run their operations more efficiently. It’s not just about collecting...Read more
On-Site has no discussions with answers
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