Compare AppFolio and Fenix AI 
At a Glance
Market Segments
Small-Business (84.5% of reviews)
Mid-Market (48.8% of reviews)
Entry-Level Pricing
Contact Us
Contact Us Per Call + One-Time Setup Fee
AppFolio
Star Rating
(1,028)4.6 out of 5
Market Segments
Small-Business (84.5% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us
Browse all 3 pricing plansFenix AI
Star Rating
(250)4.3 out of 5
Market Segments
Mid-Market (48.8% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
Contact Us Per Call + One-Time Setup Fee
Browse all 2 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that AppFolio Property Manager excels in providing an all-in-one solution for property management, with features like leasing, accounting, maintenance, and inspections all integrated into one platform. Users appreciate the convenience of not having to switch between multiple systems.
- Users say that Fenix AI offers a user-friendly format for measuring agent performance, particularly through its call listening and reporting features. This allows management companies to gain insights into both individual agent and overall company performance, which is a strong point for those focused on telephonic metrics.
- Reviewers mention that AppFolio Property Manager is particularly easy to set up, making the onboarding process smooth and straightforward. This ease of implementation is a significant advantage for new users looking to get started quickly without extensive training.
- According to verified reviews, while Fenix AI has a solid rating for its support quality, AppFolio Property Manager's overall support experience is slightly lower, with users highlighting the need for more responsive assistance in certain situations.
- G2 reviewers highlight that AppFolio Property Manager's ease of use is a standout feature, with many users finding it convenient for tasks like checking maintenance requests and communicating with vendors and residents, which enhances day-to-day operations.
- Users report that while Fenix AI has a strong focus on call performance metrics, it may not meet the broader property management needs as effectively as AppFolio, which integrates various functionalities into a single platform, making it more suitable for comprehensive property management tasks.
Pricing
Entry-Level Pricing
AppFolio
Core
Contact Us
An out of the box solution giving you one powerful platform to run any property management business.
- Property Accounting & Reports
- End-to-End Marketing & Leasing
- Work Order Management
Fenix AI
ACE™ Virtual Leasing Assistant
Contact Us
Per Call + One-Time Setup Fee
LeaseHawk's virtual leasing assistant, ACE, is available as a premium add-on feature to the Performance Platform or purchased as a stand-alone product.
- Answers Phone Calls (Voicebot)
- Chats on Property Website (Chatbot)
- Answers Text Messages (Textbot)
Free Trial
AppFolio
No trial information availableFenix AI
No trial information availableRatings
Meets Requirements
9.0
681
8.5
187
Ease of Use
9.1
876
8.4
185
Ease of Setup
8.6
625
9.0
62
Ease of Admin
9.0
258
8.8
59
Quality of Support
8.6
658
8.7
173
Has the product been a good partner in doing business?
9.1
258
9.3
61
Product Direction (% positive)
9.5
674
7.2
176
Features by Category
Lease Administration Platform Features
9.0
254
Not enough data
9.0
251
Not enough data
8.7
228
Not enough data
9.0
253
Not enough data
8.2
212
Not enough data
8.3
190
Not enough data
8.3
181
Not enough data
8.1
189
Not enough data
8.8
264
Not enough data
9.2
264
Not enough data
Agentic AI - Lease Administration
8.0
5
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Leasing
8.8
465
Not enough data
9.1
485
Not enough data
8.7
474
Not enough data
8.4
435
Not enough data
9.0
488
Not enough data
Building Operations
9.0
516
Not enough data
8.1
439
Not enough data
9.0
498
Not enough data
8.6
451
Not enough data
7.9
338
Not enough data
Accounting
9.0
497
Not enough data
9.2
511
Not enough data
8.7
457
Not enough data
8.5
402
Not enough data
9.2
498
Not enough data
Operations
9.3
383
Not enough data
9.0
320
Not enough data
8.9
339
Not enough data
8.7
340
Not enough data
8.1
290
Not enough data
8.8
350
Not enough data
8.9
361
Not enough data
8.6
315
Not enough data
Agentic AI - Property Management
7.7
15
Not enough data
8.2
12
Not enough data
7.5
19
Not enough data
8.1
18
Not enough data
8.2
12
Not enough data
7.6
11
Not enough data
Communication
9.1
89
Not enough data
8.0
70
Not enough data
9.1
81
Not enough data
7.7
61
Not enough data
7.5
65
Not enough data
Member Management
9.0
84
Not enough data
8.8
80
Not enough data
Property Management
9.2
79
Not enough data
9.0
88
Not enough data
8.8
80
Not enough data
Relationship Management
8.3
88
|
Verified
Not enough data
7.0
68
|
Verified
Not enough data
7.6
62
|
Verified
Not enough data
Presentation
7.9
64
|
Verified
Not enough data
7.6
48
Not enough data
7.4
53
|
Verified
Not enough data
7.5
42
Not enough data
Platform Branding
8.9
69
Not enough data
8.4
61
Not enough data
Platform Content
7.5
51
Not enough data
8.8
64
Not enough data
8.2
54
Not enough data
8.2
46
Not enough data
Platform Additional Functionality
8.8
68
Not enough data
Platform Integrations
7.8
47
Not enough data
7.4
47
Not enough data
8.0
48
Not enough data
Categories
Categories
Shared Categories
AppFolio and Fenix AI are categorized as Property Management
Unique Categories
AppFolio is categorized as Community Association Management, Real Estate Marketing, and Lease Administration
Fenix AI has no unique categories
Reviews
Reviewers' Company Size
AppFolio
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Fenix AI
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Real Estate
70.0%
Accounting
10.2%
Commercial Real Estate
8.2%
Management Consulting
1.6%
Non-Profit Organization Management
1.2%
Other
8.8%
Real Estate
74.2%
Marketing and Advertising
5.4%
Commercial Real Estate
5.0%
Hospitality
3.3%
Military
2.5%
Other
9.6%
Discussions
What other programs can Appfolio link to?
3 Comments
JL
Hi Kaila! Thank you so much for asking that question. My name is Jasmine and I'm a Research Analyst at G2. I specialize in a few vertical industries,...Read more
What is AppFolio Property Manager used for?
1 Comment
CC
AppFolio Property Manager is a cloud-based platform designed to help property managers run their operations more efficiently. It’s not just about collecting...Read more
What is the best way to get a better score and also how can we upload pictures in our emails?
2 Comments
RA
Unfortunately there isn't a way to send pictures, I just have to email them through work email. LeaseHawk is frustrating in that way as well as not having...Read more
Is there a way that I can call people back from Leasehawk tabs?
2 Comments
CS
You can call them back no problem, or email them. Do you need specifics
on how to do it. Look for the phone icon or text icon which is the bubble.
Most...Read more
Why isn't this program more geared to helping the USER to organize data to make follow ups easier not redundant?
1 Comment
Official Response from Fenix AI
Hi Sharon,
Thanks so much for starting this discussion. I will share your feedback with our team regarding your experience using the LeaseHawk CRM. Guest...Read more
Hunting for software insights?
With over 3 million reviews, we can provide the specific details that help you make an informed software buying decision for your business. Finding the right product is important, let us help.
or continue with
or continue with
By proceeding, you agree to our Terms of Use and Privacy Policy
