# AppFolio vs CINC Systems Comparison
---
## AI Generated Summary
- **G2 reviewers report** that AppFolio excels in user experience, with many praising its intuitive interface and streamlined features. Users highlight the ease of processing applications and the smart bill feature, making daily tasks more efficient.
- **According to verified reviews** , CINC Systems is recognized for its strong accounting capabilities and transparency in community management. Users appreciate its comprehensive accounting services, which enhance operational efficiency, although some feel it could improve in other areas.
- **Users say** that AppFolio's implementation process is notably quick and user-friendly, with many finding the onboarding wizard helpful. This contrasts with CINC Systems, where some users have expressed a desire for a more straightforward setup experience.
- **Reviewers mention** that AppFolio's support quality is generally high, with users feeling well-supported during their use of the software. In comparison, while CINC Systems offers solid support, some users feel there is room for improvement in responsiveness.
- **G2 reviewers highlight** that AppFolio's communication features, such as the messaging tool for residents, significantly enhance user interaction and engagement. CINC Systems also offers communication tools, but users have noted that they could be more robust in comparison.
- **According to recent feedback** , AppFolio's overall satisfaction is reflected in its high G2 Score, indicating a strong preference among users for its comprehensive feature set. CINC Systems, while appreciated for its efficiency, has a lower score, suggesting that users may encounter more challenges in their day-to-day operations.



| | AppFolio | CINC Systems | 
|---|---|---|
| **Star Rating** | 4.6 out of 5 | 4.6 out of 5 | 
| **Total Reviews** | 1,034 | 104 | 
| **Largest Market Segment** | Small-Business (84.4% of reviews) | Small-Business (77.5% of reviews) | 
| **Entry Level Price** | Contact Us | No pricing available | 

---
## Top Pros & Cons

### AppFolio

Pros:
- Ease of Use (332 reviews)
- User-Friendly (126 reviews)

Cons:
- Missing Features (129 reviews)
- Poor Customer Support (54 reviews)

### CINC Systems

Pros:
- Ease of Use (41 reviews)
- Efficiency (19 reviews)

Cons:
- Missing Features (14 reviews)
- Poor Customer Support (12 reviews)

---
## Ratings Comparison
| Rating | AppFolio | CINC Systems | 
|---|---|---|
  | **Meets Requirements** | 9.0 (689 reviews) | 8.9 (91 reviews) | 
  | **Ease of Use** | 9.1 (885 reviews) | 8.6 (94 reviews) | 
  | **Ease of Setup** | 8.6 (632 reviews) | 7.9 (81 reviews) | 
  | **Ease of Admin** | 9.0 (260 reviews) | 8.5 (56 reviews) | 
  | **Quality of Support** | 8.6 (666 reviews) | 8.2 (91 reviews) | 
  | **Has the product been a good partner in doing business?** | 9.1 (260 reviews) | 8.9 (57 reviews) | 
  | **Product Direction (% positive)** | 9.5 (680 reviews) | 9.6 (95 reviews) | 

---
## Pricing

### AppFolio

#### Entry-Level Pricing

Plan: Core

Price: Contact Us

Description: An out of the box solution giving you one powerful platform to run any property management business.

Key Features:
- Property Accounting & Reports
- End-to-End Marketing & Leasing
- Work Order Management

[Browse all 3 editions](https://www.g2.com/products/appfolio/pricing)

#### Free Trial

No

### CINC Systems

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

---
## Features Comparison By Category

### Lease Administration

| Product | Score | Reviews |
|---|---|---|
| **AppFolio** | 8.6/10 | 288 |
| **CINC Systems** | N/A | N/A |

#### Lease Administration Platform Features

| Feature | AppFolio | CINC Systems | 
|---|---|---|
| **Portfolio Administration** | 9.0 (254 reviews) | Not enough data | 
| **Lease Accounting** | 9.0 (251 reviews) | Not enough data | 
| **Lease Auditing** | 8.7 (228 reviews) | Not enough data | 
| **Document Management** | 9.0 (253 reviews) | Not enough data | 
| **Critical Date Alarms** | 8.2 (212 reviews) | Not enough data | 
| **Regulatory Compliance** | 8.3 (190 reviews) | Not enough data | 
| **Localization** | 8.3 (181 reviews) | Not enough data | 
| **Integration / APIs** | 8.1 (189 reviews) | Not enough data | 
| **Reporting** | 8.8 (264 reviews) | Not enough data | 
| **Dashboards** | 9.2 (264 reviews) | Not enough data | 

#### Agentic AI - Lease Administration

| Feature | AppFolio | CINC Systems | 
|---|---|---|
| **Cross-system Integration** | 8.0 (5 reviews) | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### Property Management

| Product | Score | Reviews |
|---|---|---|
| **AppFolio** | 8.6/10 | 630 |
| **CINC Systems** | 7.9/10 | 8 |

#### Leasing

| Feature | AppFolio | CINC Systems | 
|---|---|---|
| **Vacancy Advertising** | 8.8 (465 reviews) | Feature Not Available | 
| **Rental Applications** | 9.1 (487 reviews) | Feature Not Available | 
| **Tenant Screening** | 8.7 (475 reviews) | Feature Not Available | 
| **Lease Templates** | 8.4 (435 reviews) | Feature Not Available | 
| **Document Management** | 9.0 (489 reviews) | Feature Not Available | 

#### Building Operations

| Feature | AppFolio | CINC Systems | 
|---|---|---|
| **Maintenance Service Requests** | 9.0 (519 reviews) | 8.1 (7 reviews) | 
| **Property Inspections** | 8.1 (439 reviews) | 6.9 (7 reviews) | 
| **Service Portals** | 9.0 (500 reviews) | 8.6 (7 reviews) | 
| **Building Announcements** | 8.6 (451 reviews) | 8.3 (7 reviews) | 
| **Resource Reservations** | 7.9 (338 reviews) | 7.1 (7 reviews) | 

#### Accounting

| Feature | AppFolio | CINC Systems | 
|---|---|---|
| **Property Accounting** | 9.0 (499 reviews) | 9.6 (8 reviews) | 
| **Online Payment** | 9.2 (514 reviews) | 8.8 (8 reviews) | 
| **Company Financials** | 8.7 (459 reviews) | 9.4 (8 reviews) | 
| **Certificates of Insurance (COI)** | 8.5 (402 reviews) | 8.8 (8 reviews) | 
| **Dashboards** | 9.2 (500 reviews) | 8.3 (8 reviews) | 

#### Operations

| Feature | AppFolio | CINC Systems | 
|---|---|---|
| **Tenant Portal** | 9.3 (385 reviews) | Feature Not Available | 
| **Integration with Rental Payment Solution** | 9.0 (320 reviews) | Feature Not Available | 
| **Lease Application Management** | 8.9 (341 reviews) | Feature Not Available | 
| **Tenant Screening** | 8.7 (341 reviews) | Feature Not Available | 
| **Amenity Management** | 8.1 (290 reviews) | Feature Not Available | 
| **Accounting Module** | 8.8 (352 reviews) | 9.6 (8 reviews) | 
| **Maintenance Management** | 8.9 (364 reviews) | 9.0 (7 reviews) | 
| **Listing Syndication** | 8.6 (315 reviews) | Feature Not Available | 

#### Agentic AI - Property Management

| Feature | AppFolio | CINC Systems | 
|---|---|---|
| **Autonomous Task Execution** | 7.7 (15 reviews) | 6.4 (6 reviews) | 
| **Multi-step Planning** | 8.2 (12 reviews) | 6.1 (6 reviews) | 
| **Cross-system Integration** | 7.5 (19 reviews) | 6.9 (6 reviews) | 
| **Natural Language Interaction** | 7.9 (21 reviews) | 6.7 (6 reviews) | 
| **Proactive Assistance** | 8.2 (12 reviews) | 6.4 (6 reviews) | 
| **Decision Making** | 7.6 (11 reviews) | 7.0 (5 reviews) | 

### Community Association Management

| Product | Score | Reviews |
|---|---|---|
| **AppFolio** | 8.6/10 | 97 |
| **CINC Systems** | 8.4/10 | 80 |

#### Communication

| Feature | AppFolio | CINC Systems | 
|---|---|---|
| **Mass Communication** | 9.1 (89 reviews) | 8.7 (78 reviews) | 
| **Calendar** | 8.0 (70 reviews) | 8.2 (77 reviews) | 
| **Member Notifications** | 9.1 (81 reviews) | 8.5 (78 reviews) | 
| **Digital Bulletin Board** | 7.7 (61 reviews) | 7.7 (73 reviews) | 
| **Website Builder** | 7.5 (65 reviews) | 7.8 (77 reviews) | 

#### Member Management

| Feature | AppFolio | CINC Systems | 
|---|---|---|
| **Member Profiles** | 9.0 (84 reviews) | 8.5 (76 reviews) | 
| **Member Database** | 8.8 (80 reviews) | 8.6 (77 reviews) | 

#### Property Management

| Feature | AppFolio | CINC Systems | 
|---|---|---|
| **Payment Gateway** | 9.2 (79 reviews) | 8.7 (78 reviews) | 
| **Maintenance Requests** | 9.0 (88 reviews) | 8.6 (73 reviews) | 
| **Property Management Tools - Community Association Management** | 8.8 (80 reviews) | 8.8 (73 reviews) | 

### Real Estate Marketing

| Product | Score | Reviews |
|---|---|---|
| **AppFolio** | 8.0/10 | 105 |
| **CINC Systems** | N/A | N/A |

#### Relationship Management

| Feature | AppFolio | CINC Systems | 
|---|---|---|
| **Lead Generation** | 8.3 (88 reviews) ✓ Verified | Not enough data | 
| **Social Media Integration** | 7.0 (68 reviews) ✓ Verified | Not enough data | 
| **CRM Integration** | 7.6 (62 reviews) ✓ Verified | Not enough data | 

#### Presentation

| Feature | AppFolio | CINC Systems | 
|---|---|---|
| **Website Builder** | 7.9 (64 reviews) ✓ Verified | Not enough data | 
| **MLS Integration** | 7.6 (48 reviews) | Not enough data | 
| **SEO Strategization** | 7.4 (53 reviews) ✓ Verified | Not enough data | 
| **IDX Website** | 7.5 (42 reviews) | Not enough data | 

#### Platform Branding

| Feature | AppFolio | CINC Systems | 
|---|---|---|
| **Operability** | 8.9 (69 reviews) | Not enough data | 
| **Brand Management** | 8.4 (61 reviews) | Not enough data | 

#### Platform Content

| Feature | AppFolio | CINC Systems | 
|---|---|---|
| **Social Media Management** | 7.5 (51 reviews) | Not enough data | 
| **Communication Management** | 8.8 (64 reviews) | Not enough data | 
| **Website Management** | 8.2 (54 reviews) | Not enough data | 
| **Campaign Building** | 8.2 (46 reviews) | Not enough data | 

#### Platform Additional Functionality

| Feature | AppFolio | CINC Systems | 
|---|---|---|
| **Reporting** | 8.8 (68 reviews) | Not enough data | 

#### Platform Integrations

| Feature | AppFolio | CINC Systems | 
|---|---|---|
| **Integration with Real Estate CRM** | 7.8 (47 reviews) | Not enough data | 
| **Integration with Virtual Tour** | 7.4 (47 reviews) | Not enough data | 
| **Integration with Real Estate Activities Management** | 8.0 (48 reviews) | Not enough data | 

---
## Categories
**Shared Categories (2):** [Community Association Management Software](https://www.g2.com/categories/community-association-management), [Property Management Software](https://www.g2.com/categories/property-management)

**Unique to AppFolio (2):** [Real Estate Marketing Software](https://www.g2.com/categories/real-estate-marketing), [Lease Administration Software](https://www.g2.com/categories/lease-administration)



---
## Reviewer Demographics

### By Company Size

| Segment | AppFolio | CINC Systems | 
|---|---|---|
| **Small-Business** | 84.4% | 77.5% | 
| **Mid-Market** | 14.6% | 19.6% | 
| **Enterprise** | 0.9% | 2.9% | 

### By Industry

#### AppFolio

- **Real Estate:** 70.1%
- **Accounting:** 10.1%
- **Commercial Real Estate:** 8.1%
- **Management Consulting:** 1.6%
- **Non-Profit Organization Management:** 1.2%
- **Marketing and Advertising:** 1.1%
- **Hospitality:** 0.7%
- **Construction:** 0.6%
- **Investment Management:** 0.6%
- **Consulting:** 0.6%
- **Other:** 5.2%

#### CINC Systems

- **Real Estate:** 28.4%
- **Accounting:** 25.5%
- **Management Consulting:** 15.7%
- **Non-Profit Organization Management:** 10.8%
- **Consulting:** 2.9%
- **Hospitality:** 2.9%
- **Airlines/Aviation:** 2.9%
- **Education Management:** 2.0%
- **Consumer Services:** 2.0%
- **Commercial Real Estate:** 2.0%
- **Other:** 4.9%

---
## Alternatives

### Alternatives to AppFolio

- [ResMan](https://www.g2.com/products/resman/reviews) — 4.8/5 stars (412 reviews)
- [Buildium](https://www.g2.com/products/buildium/reviews) — 4.4/5 stars (262 reviews)
- [Innago](https://www.g2.com/products/innago/reviews) — 4.8/5 stars (656 reviews)
- [Yardi Breeze](https://www.g2.com/products/yardi-breeze/reviews) — 4.1/5 stars (362 reviews)
- [TenantCloud](https://www.g2.com/products/tenantcloud/reviews) — 4.4/5 stars (284 reviews)
- [DoorLoop](https://www.g2.com/products/doorloop/reviews) — 4.8/5 stars (247 reviews)
- [Entrata](https://www.g2.com/products/entrata/reviews) — 4.6/5 stars (783 reviews)
- [Rent Manager](https://www.g2.com/products/rent-manager/reviews) — 4.6/5 stars (274 reviews)
- [Yardi Voyager](https://www.g2.com/products/yardi-voyager/reviews) — 4.0/5 stars (234 reviews)
- [MRI Property Management](https://www.g2.com/products/mri-property-management/reviews) — 4.1/5 stars (175 reviews)

### Alternatives to CINC Systems

- [Vantaca](https://www.g2.com/products/vantaca/reviews) — 4.5/5 stars (253 reviews)
- [Yardi Breeze](https://www.g2.com/products/yardi-breeze/reviews) — 4.1/5 stars (362 reviews)
- [ResMan](https://www.g2.com/products/resman/reviews) — 4.8/5 stars (412 reviews)
- [Innago](https://www.g2.com/products/innago/reviews) — 4.8/5 stars (656 reviews)
- [Quickbase](https://www.g2.com/products/quickbase/reviews) — 4.5/5 stars (1541 reviews)
- [Entrata](https://www.g2.com/products/entrata/reviews) — 4.6/5 stars (783 reviews)
- [Buildium](https://www.g2.com/products/buildium/reviews) — 4.4/5 stars (262 reviews)
- [Condo Control](https://www.g2.com/products/condo-control/reviews) — 4.8/5 stars (232 reviews)
- [TenantCloud](https://www.g2.com/products/tenantcloud/reviews) — 4.4/5 stars (284 reviews)
- [Rent Manager](https://www.g2.com/products/rent-manager/reviews) — 4.6/5 stars (274 reviews)

---
## Top Discussions

### AppFolio

- Title: [What other programs can Appfolio link to?](https://www.g2.com/discussions/11933-what-other-programs-can-appfolio-link-to) — 3 comments, 1 upvote
  > **Top comment:** "Hi Kaila! Thank you so much for asking that question. My name is Jasmine and I'm a Research Analyst at G2. I specialize in a few vertical industries,..."
- Title: [What software do property managers use?](https://www.g2.com/discussions/what-software-do-property-managers-use) — 2 comments
  > **Top comment:** "AppFolio"
- Title: [What is AppFolio Property Manager used for?](https://www.g2.com/discussions/what-is-appfolio-property-manager-used-for) — 1 comment
  > **Top comment:** "AppFolio Property Manager is a cloud-based platform designed to help property managers run their operations more efficiently. It’s not just about collecting..."
- Title: [Is AppFolio a CRM?](https://www.g2.com/discussions/is-appfolio-a-crm) — 1 comment
  > **Top comment:** "Yes it is."
- Title: [What is AppFolio used for?](https://www.g2.com/discussions/what-is-appfolio-used-for) — 1 comment
  > **Top comment:** "Property Management"

### CINC Systems

No discussions available for this product.

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/appfolio-vs-cinc-systems)