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# AppFolio vs CINC Systems Comparison - What are their main differences?

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AppFolioCINC Systems[+ Add Product](#)

Reviews

**AppFolio** [

4.6/5(1,203)

](https://www.g2.com/products/appfolio/reviews#reviews)

**CINC Systems** [

4.5/5(189)

](https://www.g2.com/products/cinc-systems/reviews#reviews)

Pricing

**AppFolio**
 **Contact Us** · Core

**CINC Systems**
No pricing available

**Pricing Insights**
from reviews

Time to Implement

**AppFolio**
2 monthsFaster

Based on 303 responses

**CINC Systems**
3 months

Based on 80 responses

Return on Investment

**AppFolio**
9 months

Based on 270 responses

**CINC Systems**
7 months2 months sooner

Based on 80 responses

Perceived Cost

**AppFolio**
$$$$$

**CINC Systems**
$$$$$

Average Discount

**AppFolio**
8%1% more

**CINC Systems**
7%

 ![AppFolio](https://images.g2crowd.com/uploads/product/hd_favicon/0428636454d39b5da91ad65b68eb3b38/appfolio.svg "AppFolio")

 ![CINC Systems](https://images.g2crowd.com/uploads/product/hd_favicon/42a542da8e18169a240b09e4df5824d9/cinc-systems.svg "CINC Systems")

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Pros & Cons

**AppFolio**
[
Ease of Use (364)
](https://www.g2.com/products/appfolio/reviews?filters%5Bsentiment_snippet%5D=1698729&qs=pros-and-cons#reviews)[
User-Friendly (142)
](https://www.g2.com/products/appfolio/reviews?filters%5Bsentiment_snippet%5D=1697856&qs=pros-and-cons#reviews)[
Missing Features (145)
](https://www.g2.com/products/appfolio/reviews?filters%5Bsentiment_snippet%5D=1697811&qs=pros-and-cons#reviews)[
Poor Customer Support (61)
](https://www.g2.com/products/appfolio/reviews?filters%5Bsentiment_snippet%5D=1698089&qs=pros-and-cons#reviews)

**CINC Systems**
[
Ease of Use (41)
](https://www.g2.com/products/cinc-systems/reviews?filters%5Bsentiment_snippet%5D=2240128&qs=pros-and-cons#reviews)[
Efficiency (19)
](https://www.g2.com/products/cinc-systems/reviews?filters%5Bsentiment_snippet%5D=2240267&qs=pros-and-cons#reviews)[
Missing Features (14)
](https://www.g2.com/products/cinc-systems/reviews?filters%5Bsentiment_snippet%5D=2240330&qs=pros-and-cons#reviews)[
Poor Customer Support (12)
](https://www.g2.com/products/cinc-systems/reviews?filters%5Bsentiment_snippet%5D=2240086&qs=pros-and-cons#reviews)

Integrations

**AppFolio**
[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_e330a28237a724fb2c2a258f513cb700/apartments-com-rental-manager.png "Product Avatar Image")

Apartments.com Rental Manager

](https://www.g2.com/products/apartments-com-rental-manager/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_565c6b93a9c417bfb9b873dab48838ee/aptly.png "Product Avatar Image")

Aptly

](https://www.g2.com/products/aptly/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_7c789e8ecca104fbec0f437e313b894b/avidxchange.jpg "Product Avatar Image")

AvidXchange

](https://www.g2.com/products/avidxchange/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_0de304e1be1de34eeffbb91a9bf44557/axela.png "Product Avatar Image")

Axela

](https://www.g2.com/products/axela/reviews)[
View all
](https://www.g2.com/products/appfolio/integrations)

**CINC Systems**
[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_7c789e8ecca104fbec0f437e313b894b/avidxchange.jpg "Product Avatar Image")

AvidXchange

](https://www.g2.com/products/avidxchange/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_0de304e1be1de34eeffbb91a9bf44557/axela.png "Product Avatar Image")

Axela

](https://www.g2.com/products/axela/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_2992978f3a3e933859ced9eec921089a/concierge-plus.png "Product Avatar Image")

Concierge Plus

](https://www.g2.com/products/concierge-plus/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_51ec513e6ad628878d6541b01b22ba4c/front.png "Product Avatar Image")

Front

](https://www.g2.com/products/front/reviews)[
View all
](https://www.g2.com/products/cinc-systems/integrations)

Screenshots

**AppFolio**
 ![AppFolio screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/1455382/G2-Review-Realm-Assistant.png)

**CINC Systems**
 ![CINC Systems screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/1691163/CINC-CONNECT-BLUE-SCREEN.png)

Ratings

Meets Requirements

**AppFolio**

9.0

9.0691

**CINC Systems**

8.5

8.5171

Ease of Use

**AppFolio**

9.0

9.01,027

**CINC Systems**

8.3

8.3173

Ease of Setup

**AppFolio**

8.5

8.5772

**CINC Systems**

7.9

7.9156

Ease of Admin

**AppFolio**

9.0

9.0260

**CINC Systems**

8.2

8.2109

Quality of Support

**AppFolio**

8.6

8.6668

**CINC Systems**

7.8

7.8170

Has the product been a good partner in doing business?

**AppFolio**

9.1

9.1260

**CINC Systems**

8.7

8.7110

Product Direction (% positive)

**AppFolio**

9.5

9.5682

**CINC Systems**

9.5

9.5149

Features

Community Association Management[Hide 10 FeaturesShow 10 Features](javascript:void(0);)

8.6

98

8.4

149

Communication

Member Notifications

9.1(won by 0.7)

81

 (There is a greater than 0.5 difference between this product's rating and its competitors)

8.4

92

Digital Bulletin Board

7.7(tied score)

61

7.7(tied score)

74

Website Builder

7.5

65

7.7(won by 0.2)

84

Mass Communication

9.1(won by 0.4)

89

8.7

97

Calendar

8.0

70

8.1(won by 0.1)

87

Member Management

Member Profiles

9.0(won by 0.5)

84

 (There is a greater than 0.5 difference between this product's rating and its competitors)

8.5

91

Member Database

8.8(won by 0.3)

80

8.5

86

Property Management

Payment Gateway

9.2(won by 0.4)

79

8.8

85

Maintenance Requests

9.0(won by 0.5)

88

 (There is a greater than 0.5 difference between this product's rating and its competitors)

8.5

86

Property Management Tools - Community Association Management

8.8(tied score)

81

8.8(tied score)

112

Residential Property Management[Hide 121 FeaturesShow 121 Features](javascript:void(0);)

8.6

776

Not enough data

Leasing

Vacancy Advertising

8.8(won by default)

469

Not enough data

Rental Applications

9.1(won by default)

493

Not enough data

Tenant Screening

8.7(won by default)

477

Not enough data

Lease Templates

8.4(won by default)

439

Not enough data

Document Management

9.0(won by default)

494

Not enough data

Occupancy Management

Not enough data

Not enough data

Housekeeping Management

Not enough data

Not enough data

Contact Management

Not enough data

Not enough data

Complaint Management

Not enough data

Not enough data

Leasing & Tenants - Residential Property Management

Tenant screening

Not enough data

Not enough data

Lease tracking

Not enough data

Not enough data

Digital lease signing

Not enough data

Not enough data

Building Operations

Maintenance Service Requests

9.0(won by default)

532

Not enough data

Property Inspections

8.1(won by default)

447

Not enough data

Service Portals

9.0(won by default)

511

Not enough data

Building Announcements

8.6(won by default)

454

Not enough data

Resource Reservations

7.9(won by default)

338

Not enough data

Residential Properties

Not enough data

Not enough data

Financials - Residential Property Management

Income and expense tracking

Not enough data

Not enough data

Online rent collection

Not enough data

Not enough data

Late fee automation

Not enough data

Not enough data

Accounting

Property Accounting

9.0(won by default)

515

Not enough data

Online Payment

9.2(won by default)

521

Not enough data

Company Financials

8.7(won by default)

467

Not enough data

Certificates of Insurance (COI)

8.5(won by default)

402

Not enough data

Dashboards

9.2(won by default)

505

Not enough data

Overdue Payments

Not enough data

Not enough data

Commercial Properties

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

Electronic Payments

Not enough data

Not enough data

Operations & Maintenance - Residential Property Management

Maintenance request management

10.0(won by default)

5

Not enough data

Move in and move out management

7.5(won by default)

6

Not enough data

Vendor coordination

Not enough data

Not enough data

Operations

Tenant Portal

9.3(won by default)

395

Not enough data

Integration with Rental Payment Solution

9.0(won by default)

320

Not enough data

Lease Application Management

8.9(won by default)

342

Not enough data

Tenant Screening

8.7(won by default)

343

Not enough data

Amenity Management

8.1(won by default)

290

Not enough data

Accounting Module

8.7(won by default)

365

Not enough data

Maintenance Management

8.9(won by default)

372

Not enough data

Listing Syndication

8.6(won by default)

319

Not enough data

Communication Management

9.0(won by default)

25

Not enough data

Third-Party Integrations

7.6(won by default)

23

Not enough data

Owner Portal

10.0(won by default)

7

Not enough data

Workflow Management

8.9(won by default)

22

Not enough data

Inspection Management

6.0(won by default)

5

Not enough data

Work Order Management

Not enough data

Not enough data

Vendor Management

Not enough data

Not enough data

Marketing Management

Not enough data

Not enough data

Service Request Management

Not enough data

Not enough data

Reservations Management

Not enough data

Not enough data

Listing Management

Not enough data

Not enough data

Task Management

Not enough data

Not enough data

Tax Management

Not enough data

Not enough data

Financial Management

Not enough data

Not enough data

Channel Management

Not enough data

Not enough data

Calendar Management

Not enough data

Not enough data

Contract/License Management

Not enough data

Not enough data

Vacancy Management

Not enough data

Not enough data

Faculty/Staff Management

Not enough data

Not enough data

Lead Management

Not enough data

Not enough data

Insurance Management

Not enough data

Not enough data

Background Screening

Not enough data

Not enough data

Website Management

Not enough data

Not enough data

Reporting & Communication - Residential Property Management

Owner reporting

8.6(won by default)

7

Not enough data

Tenant portal

Not enough data

Not enough data

Listing syndication

Not enough data

Not enough data

Agentic AI - Property Management

Autonomous Task Execution

7.7(won by default)

15

Not enough data

Multi-step Planning

8.2(won by default)

12

Not enough data

Cross-system Integration

7.8(won by default)

21

Not enough data

Natural Language Interaction

7.9(won by default)

21

Not enough data

Proactive Assistance

8.2(won by default)

12

Not enough data

Decision Making

7.6(won by default)

11

Not enough data

Additional Functionality

Property Database

10.0(won by default)

12

Not enough data

Billing & Invoicing

9.0(won by default)

10

Not enough data

AI Copilot

7.5(won by default)

10

Not enough data

Reporting & Statistics

7.8(won by default)

18

Not enough data

Generative AI

9.5(won by default)

11

Not enough data

Web-based Deployment

10.0(won by default)

6

Not enough data

Search/Filter

9.4(won by default)

8

Not enough data

Mobile App

8.0(won by default)

5

Not enough data

Budget Tracking

Not enough data

Not enough data

Alerts/Notifications

Not enough data

Not enough data

Transaction History

Not enough data

Not enough data

Late Fee Calculation

Not enough data

Not enough data

Credit Check

Not enough data

Not enough data

Expense Tracking

Not enough data

Not enough data

API

Not enough data

Not enough data

Payment Processing

Not enough data

Not enough data

Document Storage

Not enough data

Not enough data

Maintenance Scheduling

Not enough data

Not enough data

Reminders

Not enough data

Not enough data

Data Import/Export

Not enough data

Not enough data

Digital Signature

Not enough data

Not enough data

Rent Tracking

Not enough data

Not enough data

Rent Collection

Not enough data

Not enough data

Lease Tracking

Not enough data

Not enough data

Customizable Branding

Not enough data

Not enough data

Transaction Monitoring

Not enough data

Not enough data

For Real Estate

Not enough data

Not enough data

Financial Reporting

Not enough data

Not enough data

For Property Managers

Not enough data

Not enough data

Tenant Tracking

Not enough data

Not enough data

Credit Card Processing

Not enough data

Not enough data

Dynamic Pricing

Not enough data

Not enough data

For Hospitality Industry

Not enough data

Not enough data

Violation Tracking

Not enough data

Not enough data

For Residential

Not enough data

Not enough data

Guest Tracking

Not enough data

Not enough data

Multi-Location

Not enough data

Not enough data

Electronic Signature

Not enough data

Not enough data

Utility Billing

Not enough data

Not enough data

Role-Based Permissions

Not enough data

Not enough data

Activity Tracking

Not enough data

Not enough data

Virtual Tour

Not enough data

Not enough data

Discussions/Forums

Not enough data

Not enough data

File Sharing

Not enough data

Not enough data

Drag & Drop

Not enough data

Not enough data

Recurring/Subscription Billing

Not enough data

Not enough data

For Commercial Real Estate

Not enough data

Not enough data

Client/Property Matching

Not enough data

Not enough data

Lease Administration[Hide 59 FeaturesShow 59 Features](javascript:void(0);)

8.6

310

Not enough data

Lease Administration Platform Features

Portfolio Administration

9.0(won by default)

254

Not enough data

Lease Accounting

9.0(won by default)

253

Not enough data

Lease Auditing

8.7(won by default)

228

Not enough data

Document Management

9.0(won by default)

256

Not enough data

Critical Date Alarms

8.2(won by default)

213

Not enough data

Regulatory Compliance

8.3(won by default)

191

Not enough data

Localization

8.3(won by default)

181

Not enough data

Reporting

8.8(won by default)

267

Not enough data

Activity Dashboard

9.2(won by default)

264

Not enough data

Integration / APIs

8.2(won by default)

194

Not enough data

Compliance Management

Not enough data

Not enough data

Property Management

Not enough data

Not enough data

Contract/License Management

Not enough data

Not enough data

Tenant Management

Not enough data

Not enough data

Work Order Management

Not enough data

Not enough data

User Management

Not enough data

Not enough data

Workflow Management

Not enough data

Not enough data

Insurance Management

Not enough data

Not enough data

Template Management

Not enough data

Not enough data

Invoice Management

Not enough data

Not enough data

Asset Lifecycle Management

Not enough data

Not enough data

Maintenance Management

Not enough data

Not enough data

Task Management

Not enough data

Not enough data

Contact Management

Not enough data

Not enough data

Audit Management

Not enough data

Not enough data

Vendor Management

Not enough data

Not enough data

Portfolio Management

Not enough data

Not enough data

Real-Time Reporting

Not enough data

Not enough data

Agentic AI - Lease Administration

Cross-system Integration

8.0(won by default)

5

Not enough data

Proactive Assistance

Not enough data

Not enough data

Decision Making

Not enough data

Not enough data

Third-Party Integrations

Not enough data

Not enough data

Additional Functionality

AI Copilot

Not enough data

Not enough data

Billing & Invoicing

Not enough data

Not enough data

Commercial Leases

Not enough data

Not enough data

Residential Leases

Not enough data

Not enough data

Customizable Reports

Not enough data

Not enough data

Reporting & Statistics

Not enough data

Not enough data

Transaction History

Not enough data

Not enough data

Document Storage

Not enough data

Not enough data

Recurring/Subscription Billing

Not enough data

Not enough data

Electronic Payments

Not enough data

Not enough data

Mobile Access

Not enough data

Not enough data

Client Portal

Not enough data

Not enough data

Activity Tracking

Not enough data

Not enough data

Retail Leases

Not enough data

Not enough data

Customer Database

Not enough data

Not enough data

Self Service Portal

Not enough data

Not enough data

Alerts/Notifications

Not enough data

Not enough data

Lease Origination

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Reminders

Not enough data

Not enough data

General Ledger

Not enough data

Not enough data

Expense Tracking

Not enough data

Not enough data

Maintenance Scheduling

Not enough data

Not enough data

Lease Tracking

Not enough data

Not enough data

Multi-Currency

Not enough data

Not enough data

Contact Database

Not enough data

Not enough data

Audit Trail

Not enough data

Not enough data

Real Estate Marketing[Hide 17 FeaturesShow 17 Features](javascript:void(0);)

7.9

108

Not enough data

Relationship Management

Lead Generation

8.3(won by default)

88

|

Verified

Not enough data

Social Media Integration

7.0(won by default)

68

|

Verified

Not enough data

CRM Integration

7.6(won by default)

62

|

Verified

Not enough data

Presentation

Website Builder

7.9(won by default)

64

|

Verified

Not enough data

MLS Integration

7.6(won by default)

48

Not enough data

SEO Strategization

7.4(won by default)

53

|

Verified

Not enough data

IDX Website

7.5(won by default)

42

Not enough data

Platform Branding

Operability

8.8(won by default)

71

Not enough data

Brand Management

8.4(won by default)

61

Not enough data

Platform Content

Social Media Management

7.5(won by default)

51

Not enough data

Communication Management

8.8(won by default)

64

Not enough data

Website Management

8.2(won by default)

54

Not enough data

Campaign Building

8.2(won by default)

46

Not enough data

Platform Additional Functionality

Reporting

8.7(won by default)

71

Not enough data

Platform Integrations

Integration with Real Estate CRM

7.8(won by default)

47

Not enough data

Integration with Virtual Tour

7.4(won by default)

47

Not enough data

Integration with Real Estate Activities Management

8.0(won by default)

48

Not enough data

Show 1 feature category with incomplete data

Commercial Real Estate Property Management [Hide 10 FeaturesShow 10 Features](javascript:void(0);)

Not enough data

Not enough data

Lease Management - Commercial Real Estate Property Management

Rent escalation management

Not enough data

Not enough data

Lease lifecycle tracking

Not enough data

Not enough data

Lease type support

Not enough data

Not enough data

Property Accounting - Commercial Real Estate Property Management

Tenant billing

Not enough data

Not enough data

Budget and NOI reporting

Not enough data

Not enough data

CAM reconciliation

Not enough data

Not enough data

Operations Management - Commercial Real Estate Property Management

Preventive maintenance

Not enough data

Not enough data

Work order management

Not enough data

Not enough data

Tenant portal

Not enough data

Not enough data

Service request tracking

Not enough data

Not enough data

User Insights

Reviewers' Company Size

[![AppFolio](https://images.g2crowd.com/uploads/product/hd_favicon/0428636454d39b5da91ad65b68eb3b38/appfolio.svg "AppFolio")](https://www.g2.com/products/appfolio/reviews)

AppFolio

Small-Business(50 or fewer emp.)

83.8%

Mid-Market(51-1000 emp.)

15.3%

Enterprise(\> 1000 emp.)

0.8%

[![CINC Systems](https://images.g2crowd.com/uploads/product/hd_favicon/42a542da8e18169a240b09e4df5824d9/cinc-systems.svg "CINC Systems")](https://www.g2.com/products/cinc-systems/reviews)

CINC Systems

Small-Business(50 or fewer emp.)

71.8%

Mid-Market(51-1000 emp.)

26.5%

Enterprise(\> 1000 emp.)

1.7%

Small-Business

(50 or fewer emp.)

83.8%

71.8%

Mid-Market

(51-1000 emp.)

15.3%

26.5%

Enterprise

(\> 1000 emp.)

0.8%

1.7%

Reviewers' Industry

[![AppFolio](https://images.g2crowd.com/uploads/product/hd_favicon/0428636454d39b5da91ad65b68eb3b38/appfolio.svg "AppFolio")](https://www.g2.com/products/appfolio/reviews)
AppFolio

Real Estate

70.0%

Accounting

10.3%

Commercial Real Estate

7.7%

Management Consulting

2.0%

Marketing and Advertising

1.1%

Other

8.8%

[![CINC Systems](https://images.g2crowd.com/uploads/product/hd_favicon/42a542da8e18169a240b09e4df5824d9/cinc-systems.svg "CINC Systems")](https://www.g2.com/products/cinc-systems/reviews)
CINC Systems

Accounting

28.2%

Real Estate

24.9%

Management Consulting

19.9%

Non-Profit Organization Management

10.5%

Commercial Real Estate

2.8%

Other

13.8%

FAQs

## AppFolio vs CINC Systems FAQs

Generated using AI

Last updated: August 15, 2026

### What is the difference between AppFolio vs CINC Systems?

AppFolio and CINC Systems both hold a 4.6/5 G2 rating, but AppFolio stands out for its higher Ease of Setup and Quality of Support scores, while CINC Systems is most frequently praised for its ease of use.

| | [AppFolio](https://www.g2.com/products/appfolio/reviews) | [CINC Systems](https://www.g2.com/products/cinc-systems/reviews) |
| --- | --- | --- |
| G2 Rating (reviews) | 4.6/5 (1,035 reviews) | 4.6/5 (104 reviews) |
| Largest Segment | Small-Business | Small-Business |
| Ease of Setup score | 8.6 | 7.9 |
| Quality of Support score | 8.6 | 8.2 |
| Top Reviewer-Cited Strength | User-friendly interface and robust reporting | Ease of use (41 all-time mentions) |

### How do the pricing models of AppFolio and CINC Systems compare?

AppFolio is rated higher for value with a stronger Price/Cost satisfaction score than CINC Systems.

- **AppFolio:** In recent reviews, many buyers highlight competitive pricing and strong ROI, though some note additional fees for certain features.
- **CINC Systems:** Reviewers describe CINC Systems as affordable and efficient, but one recent review notes it can be expensive for small companies to integrate.

### What are the best alternatives to AppFolio and CINC Systems?

ResMan, Buildium, and Vantaca are the top three alternatives to AppFolio and CINC Systems according to G2 rankings.

| Product | G2 Rating (reviews) | Largest Segment | Pricing Insight | Top Reviewer-Cited Strength |
| --- | --- | --- | --- | --- |
| [AppFolio](https://www.g2.com/products/appfolio/reviews) | 4.6/5 (1,035 reviews) | Small-Business | Competitive pricing and strong ROI | User-friendly interface and robust reporting |
| [CINC Systems](https://www.g2.com/products/cinc-systems/reviews) | 4.6/5 (104 reviews) | Small-Business | Affordable, but can be expensive for small companies to integrate | Ease of use (41 all-time mentions) |
| [ResMan](https://www.g2.com/products/resman/reviews) | 4.8/5 (451 reviews) | Small-Business | — | — |
| [Buildium](https://www.g2.com/products/buildium/reviews) | 4.4/5 (275 reviews) | Small-Business | — | — |
| [Vantaca](https://www.g2.com/products/vantaca/reviews) | 4.4/5 (266 reviews) | Small-Business | — | — |

### Which Property Management features should I prioritize when comparing AppFolio and CINC Systems?

Buyers comparing AppFolio and CINC Systems should prioritize Reporting, Integrations, Ease of Use, Accounting Features, and Communication Tools.

- **Reporting:** AppFolio is frequently praised for robust and customizable reporting; CINC Systems is also cited for strong reporting features, with 10 all-time mentions for accounting integration.
- **Integrations:** CINC Systems has 16 all-time mentions for integrations, especially with banks; AppFolio reviewers highlight integration with rental payment solutions and other property management tools.
- **Ease of Use:** AppFolio scores 9.1; CINC Systems scores 8.6. CINC Systems has 41 all-time mentions for ease of use.
- **Accounting Features:** CINC Systems has 8 all-time mentions for accounting features and is praised for integrated payment processing; AppFolio is noted for centralized accounting and compliance support.
- **Communication Tools:** AppFolio offers tenant portals, messaging, and bulk communication features; CINC Systems is cited for transparency and communication with boards and homeowners.

### What are the pros and cons of AppFolio vs CINC Systems?

AppFolio's headline strength is its user-friendly interface and robust reporting, while CINC Systems is most frequently praised for ease of use and accounting integration.

- **AppFolio strengths:** User-friendly interface, robust and customizable reporting, centralized database, strong communication tools, and competitive pricing.
- **AppFolio trade-offs:** Some reviewers note additional fees for certain features, recent removal of some functions, and limited integration with external accounting systems.
- **CINC Systems strengths:** Ease of use (41 all-time mentions), efficiency (19), integrations (16), continuous improvement (15), accounting integration (10), and strong customer support (12).
- **CINC Systems trade-offs:** Missing features (14 all-time mentions), slow customer support response (12), learning difficulty (7), limited customization (7), and software bugs (7).

### Is AppFolio or CINC Systems better for small businesses?

AppFolio is the better fit for small businesses, with both products' largest reviewer segment being small-business and AppFolio receiving stronger small-business sentiment in recent reviews.

- **AppFolio:** Small-Business is the largest segment, with reviewers consistently highlighting ease of use, quick setup, and strong support for small teams.
- **CINC Systems:** Small-Business is also the largest segment, but recent reviews mention higher integration costs for small companies.

### Which Property Management platform has better integrations?

CINC Systems is more frequently cited for integrations, especially with banking partners, while AppFolio is noted for integration with rental payment solutions and property management tools.

- **AppFolio:** Reviewers highlight integration with rental payment solutions and other property management tools, with positive sentiment around ease of connecting with external services.
- **CINC Systems:** Integrations are mentioned in 16 all-time reviews, with specific praise for bank integrations and ongoing improvements in connectivity.

### How do AppFolio and CINC Systems compare on customer support?

AppFolio and CINC Systems are near parity on Quality of Support, with AppFolio at 8.6 and CINC Systems at 8.2, a difference below the materiality threshold.

- **AppFolio:** Reviewers describe support as responsive and knowledgeable, though some mention recent delays and the removal of live agent features.
- **CINC Systems:** Support is frequently praised for dedication and helpfulness, but several reviewers note slow response times and occasional difficulty resolving tickets.

### Which is easier to implement, AppFolio or CINC Systems?

AppFolio is rated higher for Ease of Setup with a score of 8.6 versus CINC Systems at 7.9, a difference of 0.7 points.

- **AppFolio:** Reviewers consistently describe setup as easy and beginner-friendly, with many citing a smooth onboarding process and helpful training resources.
- **CINC Systems:** Setup is generally described as straightforward, but some reviewers mention that initial configuration can be time-consuming and may require extra training for staff.

### Which product has better Reporting?

AppFolio is more frequently praised for Reporting, with reviewers highlighting robust and customizable reporting features.

- **AppFolio:** Reviewers consistently cite reporting as a standout feature, with customizable options and ease of compiling detailed financial and operational reports.
- **CINC Systems:** Reporting is cited as a strength, especially for financial health and board communication, but some reviewers mention limited customization and rigidity in certain reports.

Alternatives

**AppFolio Alternatives**

 ![Buildium](https://images.g2crowd.com/uploads/product/hd_favicon/1487565687/buildium.svg "Buildium")

[
Buildium
](/products/buildium/reviews)

 ![DoorLoop](https://images.g2crowd.com/uploads/product/hd_favicon/2002c68714754c1e527d13a68df06de2/doorloop.svg "DoorLoop")

[
DoorLoop
](/products/doorloop/reviews)

 ![Innago](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_3c9a536032091aeee69ec87806846dfa/innago.png "Innago")

[
Innago
](/products/innago/reviews)

 ![ResMan](https://images.g2crowd.com/uploads/product/hd_favicon/02ec97fd6ad6c3a735ed3577d515d12b/resman.svg "ResMan")

[
ResMan
](/products/resman/reviews)

**CINC Systems Alternatives**

 ![Vantaca](https://images.g2crowd.com/uploads/product/hd_favicon/99c6223ed0b7cd7e8205a9e75b1a7d38/vantaca.svg "Vantaca")

[
Vantaca
](/products/vantaca/reviews)

 ![Enumerate](https://images.g2crowd.com/uploads/product/hd_favicon/2f77773d541c724b45b1c3d3853bf830/enumerate.svg "Enumerate")

[
Enumerate
](/products/enumerate/reviews)

 ![ResMan](https://images.g2crowd.com/uploads/product/hd_favicon/02ec97fd6ad6c3a735ed3577d515d12b/resman.svg "ResMan")

[
ResMan
](/products/resman/reviews)

 ![Buildium](https://images.g2crowd.com/uploads/product/hd_favicon/1487565687/buildium.svg "Buildium")

[
Buildium
](/products/buildium/reviews)