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Compare AppFolio Property Manager and Property Matrix 
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At a Glance
Market Segments
Small-Business (86.8% of reviews)
Small-Business (73.3% of reviews)
Entry-Level Pricing
Contact Us
$450.00 250 Units Per Month
AppFolio Property Manager
Star Rating
(848)4.6 out of 5
Market Segments
Small-Business (86.8% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us
Browse all 3 pricing plansProperty Matrix
Star Rating
(15)4.5 out of 5
Market Segments
Small-Business (73.3% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
$450.00 250 Units Per Month
Browse all 2 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that AppFolio Property Manager excels in its Maintenance Service Requests feature, scoring 9.0, which allows for efficient tracking and management of maintenance issues. In contrast, Property Matrix received a lower score of 8.5, indicating that users find it less effective in this area.
- Reviewers mention that AppFolio's Document Management system is highly rated at 9.0, providing a seamless way to store and access important documents. Property Matrix, while still strong at 9.8, has received feedback suggesting that its document management could be more intuitive.
- G2 users highlight the superior Tenant Screening capabilities of AppFolio, which scored 8.7, compared to Property Matrix's 7.6. Reviewers say that AppFolio's screening process is more comprehensive and user-friendly, making it easier to vet potential tenants.
- Users on G2 report that AppFolio's Online Payment feature is robust, scoring 9.2, which facilitates smooth transactions for tenants. Property Matrix, while scoring 9.6, has been noted by reviewers to have occasional issues with payment processing speed.
- Reviewers mention that AppFolio's Vacancy Advertising feature, with a score of 8.8, is effective in reaching potential renters, whereas Property Matrix's score of 7.3 suggests that users find it less effective in promoting available properties.
- Users say that AppFolio's Ease of Setup is rated at 8.4, which some find slightly challenging compared to Property Matrix's higher score of 9.7. Reviewers mention that while AppFolio offers extensive features, the initial setup can be more complex.
Pricing
Entry-Level Pricing
AppFolio Property Manager
Core
Contact Us
An out of the box solution giving you one powerful platform to run any property management business.
- Property Accounting & Reports
- End-to-End Marketing & Leasing
- Work Order Management
Property Matrix
Standard
$450.00
250 Units Per Month
250 units included
$1.75 for each additional unit
Enterprise Accounting, Maintenance, Marketing, Portals, Custom Reports, Unlimited Phone Support
- ACH
- Credit Card
- Check Scanning
Free Trial
AppFolio Property Manager
No trial information availableProperty Matrix
No trial information availableRatings
Meets Requirements
9.0
575
9.9
13
Ease of Use
9.1
770
9.9
13
Ease of Setup
8.5
534
9.7
10
Ease of Admin
9.0
239
9.6
8
Quality of Support
8.6
558
9.6
13
Has the product been a good partner in doing business?
9.1
238
9.8
8
Product Direction (% positive)
9.5
572
10.0
13
Features by Category
Lease Administration Platform Features
9.0
248
9.7
6
9.0
245
10.0
6
8.7
225
9.3
5
9.0
249
9.7
6
8.2
212
9.4
6
8.3
189
9.3
5
8.3
181
Feature Not Available
8.1
187
9.7
5
8.8
256
9.0
7
9.1
260
9.7
6
Agentic AI - Lease Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Leasing
8.8
454
7.3
8
9.0
468
8.8
8
8.7
459
7.6
7
8.4
420
8.3
7
9.0
469
9.8
7
Building Operations
9.0
478
8.5
8
8.1
432
6.4
6
8.9
473
8.5
8
8.6
429
7.5
6
7.9
335
7.5
6
Accounting
9.0
470
9.4
9
9.2
488
9.6
8
8.6
435
9.4
9
8.5
398
8.1
6
9.1
478
9.8
7
Operations
9.2
352
Not enough data
9.0
317
Not enough data
8.9
332
Not enough data
8.7
332
Not enough data
8.1
289
Not enough data
8.7
330
Not enough data
8.9
334
Not enough data
8.6
311
Not enough data
Agentic AI - Property Management
7.5
10
Not enough data
7.8
10
Not enough data
7.4
9
Not enough data
7.5
10
Not enough data
7.8
10
Not enough data
7.3
10
Not enough data
Communication
9.1
87
Not enough data
8.0
69
Not enough data
9.0
80
Not enough data
7.7
61
Not enough data
7.4
64
Not enough data
Member Management
9.0
81
Not enough data
8.8
79
Not enough data
Property Management
9.1
78
Not enough data
9.1
85
Not enough data
8.8
78
Not enough data
Relationship Management
8.3
88
|
Verified
Not enough data
7.0
68
|
Verified
Not enough data
7.6
62
|
Verified
Not enough data
Presentation
7.9
64
|
Verified
Not enough data
7.6
48
Not enough data
7.4
53
|
Verified
Not enough data
7.5
42
Not enough data
Platform Branding
8.9
69
Not enough data
8.4
61
Not enough data
Platform Content
7.5
51
Not enough data
8.8
64
Not enough data
8.2
54
Not enough data
8.2
46
Not enough data
Platform Additional Functionality
8.8
68
Not enough data
Platform Integrations
7.8
47
Not enough data
7.4
47
Not enough data
8.0
48
Not enough data
Categories
Categories
Shared Categories
AppFolio Property Manager and Property Matrix are categorized as Real Estate Marketing, Lease Administration, and Property Management
Unique Categories
AppFolio Property Manager is categorized as Community Association Management
Property Matrix has no unique categories
Reviews
Reviewers' Company Size
AppFolio Property Manager
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Property Matrix
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Real Estate
71.0%
Accounting
10.3%
Commercial Real Estate
7.5%
Non-Profit Organization Management
1.3%
Management Consulting
1.2%
Other
8.6%
Real Estate
46.7%
Writing and Editing
6.7%
Retail
6.7%
Music
6.7%
Law Practice
6.7%
Other
26.7%
Discussions
What other programs can Appfolio link to?
3 Comments
JL
Hi Kaila! Thank you so much for asking that question. My name is Jasmine and I'm a Research Analyst at G2. I specialize in a few vertical industries,...Read more
What is AppFolio property manager?
1 Comment
PC
It is a property management system focused mainly on small residential properties.Read more
What is Property Matrix used for?
1 Comment
Official Response from Property Matrix
Property Matrix is used as an all-encompassing property management software designed to streamline and simplify the complexities of managing commercial and...Read more
Property Matrix has no more discussions with answers
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