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Compare AppFolio Property Manager and Property Matrix 
Featured Products
At a Glance
Market Segments
Small-Business (86.5% of reviews)
Small-Business (73.3% of reviews)
Entry-Level Pricing
Contact Us
$450.00 250 Units Per Month
AppFolio Property Manager
Star Rating
(958)4.6 out of 5
Market Segments
Small-Business (86.5% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us
Browse all 3 pricing plansProperty Matrix
Star Rating
(15)4.5 out of 5
Market Segments
Small-Business (73.3% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
$450.00 250 Units Per Month
Browse all 2 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that AppFolio Property Manager excels in overall user satisfaction, boasting a significantly higher G2 Score compared to Property Matrix. Users appreciate its comprehensive features for managing tenant information, including communication tools, lease drafting, and maintenance tracking, which streamline daily operations.
- Users say that AppFolio's ease of use is a standout feature, with many highlighting the intuitive interface that allows for quick navigation and efficient task management. In contrast, while Property Matrix also offers user-friendly functionality, it does not receive the same level of praise for its overall usability.
- Reviewers mention that AppFolio's implementation process is quick and straightforward, making it easier for new users to get started. Users have noted the helpful onboarding features, such as a chat support tool, which assists with any questions during setup, whereas Property Matrix, despite being web-based and accessible, has fewer mentions of a seamless onboarding experience.
- According to verified reviews, AppFolio Property Manager shines in its reporting capabilities, with users finding it easy to generate and analyze reports. This feature is crucial for property management, allowing for better decision-making. Property Matrix, while it does offer reporting functionality, does not receive the same level of acclaim in this area.
- Users highlight the quality of customer support provided by both platforms, but AppFolio's support is often described as less responsive compared to Property Matrix. Users of Property Matrix have praised specific team members for their helpfulness, indicating a more personalized support experience.
- G2 reviewers note that while AppFolio offers a wide range of features, Property Matrix's strengths lie in its document management and automated processes, such as built-in document signing. This can be particularly beneficial for users who prioritize efficiency in lease processing and payment management.
Pricing
Entry-Level Pricing
AppFolio Property Manager
Core
Contact Us
An out of the box solution giving you one powerful platform to run any property management business.
- Property Accounting & Reports
- End-to-End Marketing & Leasing
- Work Order Management
Property Matrix
Standard
$450.00
250 Units Per Month
250 units included
$1.75 for each additional unit
Enterprise Accounting, Maintenance, Marketing, Portals, Custom Reports, Unlimited Phone Support
- ACH
- Credit Card
- Check Scanning
Free Trial
AppFolio Property Manager
No trial information availableProperty Matrix
No trial information availableRatings
Meets Requirements
9.0
623
9.9
13
Ease of Use
9.1
816
9.9
13
Ease of Setup
8.5
568
9.7
10
Ease of Admin
9.0
252
9.6
8
Quality of Support
8.6
602
9.6
13
Has the product been a good partner in doing business?
9.0
252
9.8
8
Product Direction (% positive)
9.5
619
10.0
13
Features by Category
Lease Administration Platform Features
9.0
251
9.7
6
9.0
247
10.0
6
8.7
226
9.3
5
9.0
251
9.7
6
8.2
212
9.4
6
8.3
190
9.3
5
8.3
181
Feature Not Available
8.1
187
9.7
5
8.7
261
9.0
7
9.1
260
9.7
6
Agentic AI - Lease Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Leasing
8.8
459
7.3
8
9.0
475
8.8
8
8.6
464
7.6
7
8.4
427
8.3
7
9.0
479
9.8
7
Building Operations
9.0
495
8.5
8
8.1
434
6.4
6
9.0
488
8.5
8
8.6
439
7.5
6
7.9
337
7.5
6
Accounting
8.9
485
9.4
9
9.2
501
9.6
8
8.7
447
9.4
9
8.5
401
8.1
6
9.2
487
9.8
7
Operations
9.3
367
Not enough data
9.0
319
Not enough data
8.9
334
Not enough data
8.7
337
Not enough data
8.1
289
Not enough data
8.7
341
Not enough data
8.9
343
Not enough data
8.6
313
Not enough data
Agentic AI - Property Management
7.5
12
Not enough data
8.0
11
Not enough data
7.3
14
Not enough data
7.4
13
Not enough data
8.0
11
Not enough data
7.3
10
Not enough data
Communication
9.1
88
Not enough data
8.0
70
Not enough data
9.1
81
Not enough data
7.7
61
Not enough data
7.5
65
Not enough data
Member Management
9.0
83
Not enough data
8.8
80
Not enough data
Property Management
9.2
79
Not enough data
9.0
88
Not enough data
8.8
80
Not enough data
Relationship Management
8.3
88
|
Verified
Not enough data
7.0
68
|
Verified
Not enough data
7.6
62
|
Verified
Not enough data
Presentation
7.9
64
|
Verified
Not enough data
7.6
48
Not enough data
7.4
53
|
Verified
Not enough data
7.5
42
Not enough data
Platform Branding
8.9
69
Not enough data
8.4
61
Not enough data
Platform Content
7.5
51
Not enough data
8.8
64
Not enough data
8.2
54
Not enough data
8.2
46
Not enough data
Platform Additional Functionality
8.8
68
Not enough data
Platform Integrations
7.8
47
Not enough data
7.4
47
Not enough data
8.0
48
Not enough data
Categories
Categories
Shared Categories
AppFolio Property Manager and Property Matrix are categorized as Real Estate Marketing, Lease Administration, and Property Management
Unique Categories
AppFolio Property Manager is categorized as Community Association Management
Property Matrix has no unique categories
Reviews
Reviewers' Company Size
AppFolio Property Manager
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Property Matrix
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Real Estate
70.7%
Accounting
10.2%
Commercial Real Estate
7.9%
Management Consulting
1.4%
Non-Profit Organization Management
1.3%
Other
8.5%
Real Estate
46.7%
Writing and Editing
6.7%
Retail
6.7%
Music
6.7%
Law Practice
6.7%
Other
26.7%
Discussions
What other programs can Appfolio link to?
3 Comments
JL
Hi Kaila! Thank you so much for asking that question. My name is Jasmine and I'm a Research Analyst at G2. I specialize in a few vertical industries,...Read more
What is AppFolio property manager?
1 Comment
PC
It is a property management system focused mainly on small residential properties.Read more
What is Property Matrix used for?
1 Comment
Official Response from Property Matrix
Property Matrix is used as an all-encompassing property management software designed to streamline and simplify the complexities of managing commercial and...Read more
Property Matrix has no more discussions with answers
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