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# AppFolio Property Manager vs Property Matrix Comparison - What are their main differences?

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Pricing

**AppFolio Property Manager**

**Contact Vendor for Pricing** · Basic

**Property Matrix**

**$450.00** 250 Units Per Month · Standard

**$550.00** 250 250 Per Month · Property Matrix Pro

**Pricing Insights**
from reviews

Perceived Cost

**AppFolio Property Manager**
$$$$$

**Property Matrix**
$$$$$

Average Discount

**AppFolio Property Manager**
8%

**Property Matrix**
Not enough reviews yet

Uncover valuable pricing insights from real user feedback to improve your shopping experience.
See it for free

Time to Implement

**AppFolio Property Manager** 6 months
Based on 100 responses

**Property Matrix** 6 months
Based on 100 responses

Return on Investment

**AppFolio Property Manager** 6 months
Based on 100 responses

**Property Matrix** 6 months
Based on 100 responses

 ![AppFolio Property Manager](https://images.g2crowd.com/uploads/product/hd_favicon/0428636454d39b5da91ad65b68eb3b38/appfolio-property-manager.svg "AppFolio Property Manager")

 ![Property Matrix](https://images.g2crowd.com/uploads/product/hd_favicon/5d16c2452dbf2e7ddf8e5b456b9e1dfc/property-matrix.svg "Property Matrix")

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**Pros & Cons**
from reviews

**AppFolio Property Manager**

Ease of Use (364)

User-Friendly (142)

Missing Features (145)

Poor Customer Support (61)

**Property Matrix**
Not enough data

Integrations

**AppFolio Property Manager**
[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_e330a28237a724fb2c2a258f513cb700/apartments-com-rental-manager.png "Product Avatar Image")

Apartments.com Rental Manager

](https://www.g2.com/products/apartments-com-rental-manager/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_565c6b93a9c417bfb9b873dab48838ee/aptly.png "Product Avatar Image")

Aptly

](https://www.g2.com/products/aptly/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_7c789e8ecca104fbec0f437e313b894b/avidxchange.jpg "Product Avatar Image")

AvidXchange

](https://www.g2.com/products/avidxchange/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_0de304e1be1de34eeffbb91a9bf44557/axela.png "Product Avatar Image")

Axela

](https://www.g2.com/products/axela/reviews)[
View all
](https://www.g2.com/products/appfolio-property-manager/integrations)

**Property Matrix**
Not enough data

Screenshots

**AppFolio Property Manager**
 ![AppFolio Property Manager screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/1455382/G2-Review-Realm-Assistant.png)

**Property Matrix**
 ![Property Matrix screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/1366886/8ee13f78-b27f-41df-b79d-f016dba524f7.png)

**Ratings**
from reviews

Meets Requirements

**AppFolio Property Manager**

**9.0** /10

Based on 692 responses

**Property Matrix**

**9.9** /10

Based on 13 responses

Ease of Use

**AppFolio Property Manager**

**9.0** /10

Based on 1,043 responses

**Property Matrix**

**9.9** /10

Based on 13 responses

Ease of Setup

**AppFolio Property Manager**

**8.5** /10

Based on 788 responses

**Property Matrix**

**9.7** /10

Based on 10 responses

Ease of Admin

**AppFolio Property Manager**

**9.0** /10

Based on 260 responses

**Property Matrix**

**9.6** /10

Based on 8 responses

Quality of Support

**AppFolio Property Manager**

**8.6** /10

Based on 669 responses

**Property Matrix**

**9.6** /10

Based on 13 responses

Has the product been a good partner in doing business?

**AppFolio Property Manager**

**9.1** /10

Based on 260 responses

**Property Matrix**

**9.8** /10

Based on 8 responses

Product Direction (% positive)

**AppFolio Property Manager**

**9.5** /10

Based on 683 responses

**Property Matrix**

**10.0** /10

Based on 13 responses

**Features**
ratings from reviews

Lease Administration

**8.6** /10

Based on 310 responses

**9.5** /10

Based on 7 responses

Residential Property Management

**8.6** /10

Based on 776 responses

**8.4** /10

Based on 9 responses

Community Association Management

**8.6** /10

Based on 98 responses

Not enough data

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Real Estate Marketing

**7.9** /10

Based on 108 responses

Not enough data

User Insights

**Reviewers' Company Size**

Small-Business(50 or fewer emp.)
83.8%

Mid-Market(51-1000 emp.)
15.4%

Enterprise(\> 1000 emp.)
0.8%

Small-Business(50 or fewer emp.)
83.8%

Mid-Market(51-1000 emp.)
15.4%

Enterprise(\> 1000 emp.)
0.8%

Small-Business(50 or fewer emp.)
73.3%

Mid-Market(51-1000 emp.)
13.3%

Enterprise(\> 1000 emp.)
13.3%

Small-Business(50 or fewer emp.)
73.3%

Mid-Market(51-1000 emp.)
13.3%

Enterprise(\> 1000 emp.)
13.3%

**Reviewers' Industry**

[![AppFolio Property Manager](https://images.g2crowd.com/uploads/product/hd_favicon/0428636454d39b5da91ad65b68eb3b38/appfolio-property-manager.svg "AppFolio Property Manager")](https://www.g2.com/products/appfolio-property-manager/reviews)
AppFolio Property Manager

Real Estate
70.1%

Accounting
10.5%

Commercial Real Estate
7.6%

Management Consulting
2.0%

Marketing and Advertising
1.1%

Other
8.7%

[![Property Matrix](https://images.g2crowd.com/uploads/product/hd_favicon/5d16c2452dbf2e7ddf8e5b456b9e1dfc/property-matrix.svg "Property Matrix")](https://www.g2.com/products/property-matrix/reviews)
Property Matrix

Real Estate
46.7%

Writing and Editing
6.7%

Retail
6.7%

Music
6.7%

Law Practice
6.7%

Other
26.7%

Alternatives

**AppFolio Property Manager Alternatives**

 ![Buildium](https://images.g2crowd.com/uploads/product/hd_favicon/1487565687/buildium.svg "Buildium")

[
Buildium
](/products/buildium/reviews)

 ![DoorLoop](https://images.g2crowd.com/uploads/product/hd_favicon/2002c68714754c1e527d13a68df06de2/doorloop.svg "DoorLoop")

[
DoorLoop
](/products/doorloop/reviews)

 ![Innago](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_3c9a536032091aeee69ec87806846dfa/innago.png "Innago")

[
Innago
](/products/innago/reviews)

 ![ResMan](https://images.g2crowd.com/uploads/product/hd_favicon/02ec97fd6ad6c3a735ed3577d515d12b/resman.svg "ResMan")

[
ResMan
](/products/resman/reviews)

**Property Matrix Alternatives**

 ![ResMan](https://images.g2crowd.com/uploads/product/hd_favicon/02ec97fd6ad6c3a735ed3577d515d12b/resman.svg "ResMan")

[
ResMan
](/products/resman/reviews)

 ![Entrata](https://images.g2crowd.com/uploads/product/hd_favicon/1487566885/entrata.png "Entrata")

[
Entrata
](/products/entrata/reviews)

 ![Yardi Breeze](https://images.g2crowd.com/uploads/product/hd_favicon/261a63988cc7482f1db29a7ca38397e7/yardi-breeze.svg "Yardi Breeze")

[
Yardi Breeze
](/products/yardi-breeze/reviews)

 ![CoStar Real Estate Manager](https://images.g2crowd.com/uploads/product/hd_favicon/1496350315/costar-real-estate-manager.gif "CoStar Real Estate Manager")

[
CoStar
](/products/costar-real-estate-manager/reviews)

## AppFolio vs Property FAQs

Generated using AI

Last updated: November 14, 2026

### What is the difference between AppFolio vs Property?

AppFolio has a much larger review base and offers localization, while Property scores higher on setup and support.

| Dimension | [AppFolio](https://www.g2.com/products/appfolio-property-manager/reviews) | [Property](https://www.g2.com/products/property-matrix/reviews) |
| --- | --- | --- |
| G2 Rating (reviews) | 4.6/5 (1.2k+ reviews) | 4.5/5 (10+ reviews) |
| Ease of Setup | 8.5 | 9.7 |
| Quality of Support | 8.6 | 9.6 |
| Top Reviewer-Cited Strength | Ease of Use, 300+ mentions | Tenant portal streamlines leases, payments, and maintenance requests |

### How do the pricing models of AppFolio and Property compare?

AppFolio reviewers rate value more favorably, with a Price/Cost satisfaction score of 9.0 versus Property’s 8.9.

### What are the best alternatives to AppFolio and Property?

Buildium, DoorLoop, and ResMan are the top three G2-ranked alternatives to AppFolio and Property.

| Product | G2 Rating (reviews) | Largest Segment | Pricing Insight | Top Reviewer-Cited Strength |
| --- | --- | --- | --- | --- |
| [AppFolio](https://www.g2.com/products/appfolio-property-manager/reviews) | 4.6/5 (1.2k+ reviews) | | Recent reviewers cite rising costs and affordability concerns for smaller users. | Centralized property management, accounting, leasing, and maintenance |
| [Property](https://www.g2.com/products/property-matrix/reviews) | 4.5/5 (10+ reviews) | | | Tenant portal streamlines leases, payments, and maintenance requests |
| [Buildium](https://www.g2.com/products/buildium/reviews) | 4.4/5 (200+ reviews) | Small-Business | | |
| [DoorLoop](https://www.g2.com/products/doorloop/reviews) | 4.8/5 (200+ reviews) | Small-Business | | |
| [ResMan](https://www.g2.com/products/resman/reviews) | 4.8/5 (400+ reviews) | Small-Business | | |

### Which Residential Property Management features should I prioritize when comparing AppFolio and Property?

Prioritize accounting and reporting, leasing and tenant communication, maintenance workflows, automation, and integration flexibility across AppFolio and Property.

### What are the pros and cons of AppFolio vs Property?

AppFolio’s headline strength is its broad, centralized property-management workflow; Property’s is customizable, responsive support and tenant-facing tools.
- **AppFolio strengths:** Recent reviewers praise centralized accounting, leasing, maintenance, tenant communication, and automation; Ease of Use has 300+ all-time mentions.
- **AppFolio trade-offs:** Recent reviewers cite support accessibility, reporting flexibility, workflow rigidity, and costs as areas to weigh.
- **Property strengths:** Recent reviewers highlight its tenant portal for payments, document signing, and maintenance requests, plus responsive support and customizable setup.
- **Property trade-offs:** Reviewers note that report navigation and drilling into figures can be challenging; one reviewer also described a rough transition.

### Is AppFolio or Property better for small businesses?

Buildium, DoorLoop, ResMan, and Innago have the clearest small-business fit because G2 identifies each as Small-Business focused; AppFolio and Property have no stated leading segment.

### Which Residential Property Management platform has better integrations?

AppFolio has the clearer integration signal, with recent reviewers citing Zillow and advertising-site connections; Property reviewers describe document and credit-screening integrations without a named integration count.
- **AppFolio:** Recent reviewers mention Zillow connections and marketing syndication to advertising sites; Zillow has fewer than 10 all-time mentions.
- **Property:** Recent reviews describe document integration and credit-screening software connections.

### How do AppFolio and Property compare on customer support?

Property scores 1.0 point higher than AppFolio on Quality of Support, 9.6 versus 8.6.
- **AppFolio:** Recent reviewers praise helpful, timely support, while others report difficulty reaching support, delayed follow-through, and restricted phone access on their subscription.
- **Property:** Recent reviewers describe quick, knowledgeable responses and strong support during setup and customization.

### Which is easier to implement, AppFolio or Property?

Property scores 1.2 points higher than AppFolio on Ease of Setup, 9.7 versus 8.5.
- **AppFolio:** Recent reviewers describe setup as easy, with scores ranging from 3.0 to 7.0 in the cited reviews; others request stronger onboarding and training.
- **Property:** Reviewers describe implementation as manageable with team assistance; a recent reviewer rated setup 6.0, while others cited 7.0.

### Which product has better Reporting?

Reporting is the focus feature across AppFolio and Property reviews.
- **AppFolio:** Reporting has 60+ all-time mentions. Recent reviewers praise accessible, robust reports, while noting that customization and workflow flexibility can constrain reporting.
- **Property:** Recent reviewers praise report generation and tenant transaction reports, but describe the Reports section as confusing and note difficulty drilling into figures.