# AppFolio vs IBM Maximo Real Estate and Facilities (formerly IBM TRIRIGA) Comparison
---
## AI Generated Summary
- **G2 reviewers report** that AppFolio excels in user-friendliness, with many praising its intuitive interface and streamlined features. Users highlight the ease of processing applications and the smart bill feature, making it a favorite among property managers.
- **Users say** that IBM Maximo Real Estate and Facilities offers strong customization capabilities, allowing organizations to tailor the software to their specific needs. This flexibility is particularly beneficial for larger enterprises looking to centralize data and improve decision-making.
- **Reviewers mention** that AppFolio's implementation process is quick and straightforward, with many users appreciating the intuitive onboarding wizard that simplifies setup. In contrast, some users of IBM Maximo have noted challenges with setup, indicating a steeper learning curve for new users.
- **According to verified reviews** , AppFolio consistently receives high marks for its quality of support, with users noting responsive assistance and helpful resources. Meanwhile, IBM Maximo's support has received mixed feedback, with some users feeling that it could be improved.
- **G2 reviewers highlight** that AppFolio's reporting and dashboard features are particularly robust, allowing users to easily track performance metrics and manage portfolios effectively. In comparison, users of IBM Maximo have expressed a desire for more user-friendly reporting tools, indicating that this area could use enhancement.
- **Users report** that AppFolio is well-suited for small businesses, with 84.3% of reviews coming from this segment, while IBM Maximo is primarily favored by enterprise-level organizations. This distinction suggests that AppFolio may be a better fit for smaller property management teams looking for a comprehensive yet accessible solution.



| | AppFolio | IBM Maximo Real Estate and Facilities (formerly IBM TRIRIGA) | 
|---|---|---|
| **Star Rating** | 4.6 out of 5 | 3.8 out of 5 | 
| **Total Reviews** | 1,035 | 203 | 
| **Largest Market Segment** | Small-Business (84.4% of reviews) | Enterprise (81.0% of reviews) | 
| **Entry Level Price** | Contact Us | No pricing available | 

---
## Top Pros & Cons

### AppFolio

Pros:
- Ease of Use (364 reviews)
- User-Friendly (142 reviews)

Cons:
- Missing Features (145 reviews)
- Poor Customer Support (61 reviews)

### IBM Maximo Real Estate and Facilities (formerly IBM TRIRIGA)

Pros:
- Efficiency Improvement (2 reviews)
- Features (2 reviews)

Cons:
- Difficult Learning (1 reviews)
- Difficult Setup (1 reviews)

---
## Ratings Comparison
| Rating | AppFolio | IBM Maximo Real Estate and Facilities (formerly IBM TRIRIGA) | 
|---|---|---|
  | **Meets Requirements** | 9.0 (690 reviews) | 7.6 (106 reviews) | 
  | **Ease of Use** | 9.1 (886 reviews) | 6.3 (105 reviews) | 
  | **Ease of Setup** | 8.6 (633 reviews) | 5.8 (66 reviews) | 
  | **Ease of Admin** | 9.0 (260 reviews) | 6.7 (66 reviews) | 
  | **Quality of Support** | 8.6 (667 reviews) | 6.4 (100 reviews) | 
  | **Has the product been a good partner in doing business?** | 9.1 (260 reviews) | 6.8 (67 reviews) | 
  | **Product Direction (% positive)** | 9.5 (681 reviews) | 6.7 (105 reviews) | 

---
## Pricing

### AppFolio

#### Entry-Level Pricing

Plan: Core

Price: Contact Us

Description: An out of the box solution giving you one powerful platform to run any property management business.

Key Features:
- Property Accounting & Reports
- End-to-End Marketing & Leasing
- Work Order Management

[Browse all 3 editions](https://www.g2.com/products/appfolio/pricing)

#### Free Trial

No

### IBM Maximo Real Estate and Facilities (formerly IBM TRIRIGA)

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

---
## Features Comparison By Category

### Real Estate Activities Management

| Product | Score | Reviews |
|---|---|---|
| **AppFolio** | N/A | N/A |
| **IBM Maximo Real Estate and Facilities (formerly IBM TRIRIGA)** | 7.0/10 | 30 |

#### Administrative

| Feature | AppFolio | IBM Maximo Real Estate and Facilities (formerly IBM TRIRIGA) | 
|---|---|---|
| **E-Signature Capabilities** | Not enough data | 6.8 (10 reviews) | 
| **Document Management** | Not enough data | 7.5 (12 reviews) | 
| **Contact Management** | Not enough data | 6.7 (5 reviews) | 
| **Commission Management** | Not enough data | Not enough data | 
| **Communication Management** | Not enough data | Not enough data | 
| **Calendar Management** | Not enough data | Not enough data | 
| **Template Management** | Not enough data | Not enough data | 
| **Agent Management** | Not enough data | Not enough data | 
| **Client Management** | Not enough data | Not enough data | 
| **Electronic Signature** | Not enough data | Not enough data | 

#### Operational

| Feature | AppFolio | IBM Maximo Real Estate and Facilities (formerly IBM TRIRIGA) | 
|---|---|---|
| **Contract Management** | Not enough data | 7.6 (12 reviews) | 
| **Communication Tools** | Not enough data | 7.1 (11 reviews) | 
| **Transaction Management** | Not enough data | 7.3 (5 reviews) | 
| **Mobile App** | Not enough data | Not enough data | 
| **Opportunity Tracking** | Not enough data | 6.3 (5 reviews) | 
| **Agent Monitoring** | Not enough data | Not enough data | 
| **Property Management** | Not enough data | Not enough data | 
| **Interaction Tracking** | Not enough data | Not enough data | 
| **Task Management** | Not enough data | Not enough data | 
| **Website Management** | Not enough data | Not enough data | 
| **Listing Management** | Not enough data | Not enough data | 
| **Lead Management** | Not enough data | Not enough data | 

#### Additional Functionality

| Feature | AppFolio | IBM Maximo Real Estate and Facilities (formerly IBM TRIRIGA) | 
|---|---|---|
| **Social Media Integration** | Not enough data | Not enough data | 
| **Data Import/Export** | Not enough data | Not enough data | 
| **Real-Time Notifications** | Not enough data | Not enough data | 
| **Reporting & Statistics** | Not enough data | Not enough data | 
| **CRM** | Not enough data | Not enough data | 
| **Email Templates** | Not enough data | Not enough data | 
| **Customizable Branding** | Not enough data | Not enough data | 
| **Lead Capture** | Not enough data | Not enough data | 
| **For Real Estate Agencies** | Not enough data | Not enough data | 
| **Alerts/Notifications** | Not enough data | Not enough data | 
| **API** | Not enough data | Not enough data | 
| **Client/Property Matching** | Not enough data | Not enough data | 
| **Third-Party Integrations** | Not enough data | Not enough data | 
| **Client Portal** | Not enough data | Not enough data | 
| **Customizable Reports** | Not enough data | Not enough data | 
| **Generative AI** | Not enough data | Not enough data | 
| **Activity Dashboard** | Not enough data | Not enough data | 
| **Email Marketing** | Not enough data | Not enough data | 
| **Drag & Drop** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 

### Lease Administration

| Product | Score | Reviews |
|---|---|---|
| **AppFolio** | 8.6/10 | 288 |
| **IBM Maximo Real Estate and Facilities (formerly IBM TRIRIGA)** | 7.2/10 | 42 |

#### Lease Administration Platform Features

| Feature | AppFolio | IBM Maximo Real Estate and Facilities (formerly IBM TRIRIGA) | 
|---|---|---|
| **Portfolio Administration** | 9.0 (254 reviews) | 7.6 (28 reviews) | 
| **Lease Accounting** | 9.0 (251 reviews) | 6.7 (26 reviews) | 
| **Lease Auditing** | 8.7 (228 reviews) | 6.3 (25 reviews) | 
| **Document Management** | 9.0 (253 reviews) | 7.4 (24 reviews) | 
| **Critical Date Alarms** | 8.2 (212 reviews) | 7.4 (22 reviews) | 
| **Regulatory Compliance** | 8.3 (190 reviews) | 7.5 (21 reviews) | 
| **Localization** | 8.3 (181 reviews) | 8.0 (18 reviews) | 
| **Integration / APIs** | 8.1 (189 reviews) | 7.6 (22 reviews) | 
| **Reporting** | 8.8 (264 reviews) | 6.7 (30 reviews) | 
| **Dashboards** | 9.2 (264 reviews) | 6.9 (26 reviews) | 
| **Compliance Management** | Not enough data | Not enough data | 
| **Property Management** | Not enough data | Not enough data | 
| **Contract/License Management** | Not enough data | Not enough data | 
| **Tenant Management** | Not enough data | Not enough data | 
| **Work Order Management** | Not enough data | Not enough data | 
| **User Management** | Not enough data | Not enough data | 
| **Workflow Management** | Not enough data | Not enough data | 
| **Insurance Management** | Not enough data | Not enough data | 
| **Template Management** | Not enough data | Not enough data | 
| **Invoice Management** | Not enough data | Not enough data | 
| **Asset Lifecycle Management** | Not enough data | Not enough data | 
| **Maintenance Management** | Not enough data | Not enough data | 
| **Task Management** | Not enough data | Not enough data | 
| **Contact Management** | Not enough data | Not enough data | 
| **Audit Management** | Not enough data | Not enough data | 
| **Vendor Management** | Not enough data | Not enough data | 
| **Portfolio Management** | Not enough data | Not enough data | 
| **Real-Time Reporting** | Not enough data | Not enough data | 

#### Agentic AI - Lease Administration

| Feature | AppFolio | IBM Maximo Real Estate and Facilities (formerly IBM TRIRIGA) | 
|---|---|---|
| **Cross-system Integration** | 8.0 (5 reviews) | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 
| **Third-Party Integrations** | Not enough data | Not enough data | 

#### Additional Functionality

| Feature | AppFolio | IBM Maximo Real Estate and Facilities (formerly IBM TRIRIGA) | 
|---|---|---|
| **AI Copilot** | Not enough data | Not enough data | 
| **Billing & Invoicing** | Not enough data | Not enough data | 
| **Commercial Leases** | Not enough data | Not enough data | 
| **Residential Leases** | Not enough data | Not enough data | 
| **Customizable Reports** | Not enough data | Not enough data | 
| **Reporting & Statistics** | Not enough data | Not enough data | 
| **Transaction History** | Not enough data | Not enough data | 
| **Document Storage** | Not enough data | Not enough data | 
| **Recurring/Subscription Billing** | Not enough data | Not enough data | 
| **Electronic Payments** | Not enough data | Not enough data | 
| **Mobile Access** | Not enough data | Not enough data | 
| **Client Portal** | Not enough data | Not enough data | 
| **Activity Tracking** | Not enough data | Not enough data | 
| **Retail Leases** | Not enough data | Not enough data | 
| **Customer Database** | Not enough data | Not enough data | 
| **Self Service Portal** | Not enough data | Not enough data | 
| **Alerts/Notifications** | Not enough data | Not enough data | 
| **Lease Origination** | Not enough data | Not enough data | 
| **Generative AI** | Not enough data | Not enough data | 
| **Reminders** | Not enough data | Not enough data | 
| **General Ledger** | Not enough data | Not enough data | 
| **Expense Tracking** | Not enough data | Not enough data | 
| **Maintenance Scheduling** | Not enough data | Not enough data | 
| **Lease Tracking** | Not enough data | Not enough data | 
| **Multi-Currency** | Not enough data | Not enough data | 
| **Contact Database** | Not enough data | Not enough data | 
| **Audit Trail** | Not enough data | Not enough data | 

### Property Management

| Product | Score | Reviews |
|---|---|---|
| **AppFolio** | 8.6/10 | 631 |
| **IBM Maximo Real Estate and Facilities (formerly IBM TRIRIGA)** | N/A | N/A |

#### Leasing

| Feature | AppFolio | IBM Maximo Real Estate and Facilities (formerly IBM TRIRIGA) | 
|---|---|---|
| **Vacancy Advertising** | 8.8 (465 reviews) | Not enough data | 
| **Rental Applications** | 9.1 (487 reviews) | Not enough data | 
| **Tenant Screening** | 8.7 (475 reviews) | Not enough data | 
| **Lease Templates** | 8.4 (435 reviews) | Not enough data | 
| **Document Management** | 9.0 (489 reviews) | Not enough data | 
| **Occupancy Management** | Not enough data | Not enough data | 
| **Housekeeping Management** | Not enough data | Not enough data | 
| **Contact Management** | Not enough data | Not enough data | 
| **Complaint Management** | Not enough data | Not enough data | 

#### Building Operations

| Feature | AppFolio | IBM Maximo Real Estate and Facilities (formerly IBM TRIRIGA) | 
|---|---|---|
| **Maintenance Service Requests** | 9.0 (519 reviews) | Not enough data | 
| **Property Inspections** | 8.1 (439 reviews) | Not enough data | 
| **Service Portals** | 9.0 (500 reviews) | Not enough data | 
| **Building Announcements** | 8.6 (451 reviews) | Not enough data | 
| **Resource Reservations** | 7.9 (338 reviews) | Not enough data | 
| **Residential Properties** | Not enough data | Not enough data | 

#### Accounting

| Feature | AppFolio | IBM Maximo Real Estate and Facilities (formerly IBM TRIRIGA) | 
|---|---|---|
| **Property Accounting** | 9.0 (499 reviews) | Not enough data | 
| **Online Payment** | 9.2 (514 reviews) | Not enough data | 
| **Company Financials** | 8.7 (460 reviews) | Not enough data | 
| **Certificates of Insurance (COI)** | 8.5 (402 reviews) | Not enough data | 
| **Dashboards** | 9.2 (500 reviews) | Not enough data | 
| **Overdue Payments** | Not enough data | Not enough data | 
| **Commercial Properties** | Not enough data | Not enough data | 
| **Activity Dashboard** | Not enough data | Not enough data | 
| **Electronic Payments** | Not enough data | Not enough data | 

#### Operations

| Feature | AppFolio | IBM Maximo Real Estate and Facilities (formerly IBM TRIRIGA) | 
|---|---|---|
| **Tenant Portal** | 9.3 (385 reviews) | Not enough data | 
| **Integration with Rental Payment Solution** | 9.0 (320 reviews) | Not enough data | 
| **Lease Application Management** | 8.9 (341 reviews) | Not enough data | 
| **Tenant Screening** | 8.7 (341 reviews) | Not enough data | 
| **Amenity Management** | 8.1 (290 reviews) | Not enough data | 
| **Accounting Module** | 8.8 (352 reviews) | Not enough data | 
| **Maintenance Management** | 8.9 (364 reviews) | Not enough data | 
| **Listing Syndication** | 8.6 (315 reviews) | Not enough data | 
| **Work Order Management** | Not enough data | Not enough data | 
| **Communication Management** | Not enough data | Not enough data | 
| **Vendor Management** | Not enough data | Not enough data | 
| **Marketing Management** | Not enough data | Not enough data | 
| **Service Request Management** | Not enough data | Not enough data | 
| **Reservations Management** | Not enough data | Not enough data | 
| **Listing Management** | Not enough data | Not enough data | 
| **Third-Party Integrations** | Not enough data | Not enough data | 
| **Task Management** | Not enough data | Not enough data | 
| **Tax Management** | Not enough data | Not enough data | 
| **Financial Management** | Not enough data | Not enough data | 
| **Channel Management** | Not enough data | Not enough data | 
| **Owner Portal** | Not enough data | Not enough data | 
| **Calendar Management** | Not enough data | Not enough data | 
| **Contract/License Management** | Not enough data | Not enough data | 
| **Vacancy Management** | Not enough data | Not enough data | 
| **Faculty/Staff Management** | Not enough data | Not enough data | 
| **Workflow Management** | Not enough data | Not enough data | 
| **Inspection Management** | Not enough data | Not enough data | 
| **Lead Management** | Not enough data | Not enough data | 
| **Insurance Management** | Not enough data | Not enough data | 
| **Background Screening** | Not enough data | Not enough data | 
| **Website Management** | Not enough data | Not enough data | 

#### Agentic AI - Property Management

| Feature | AppFolio | IBM Maximo Real Estate and Facilities (formerly IBM TRIRIGA) | 
|---|---|---|
| **Autonomous Task Execution** | 7.7 (15 reviews) | Not enough data | 
| **Multi-step Planning** | 8.2 (12 reviews) | Not enough data | 
| **Cross-system Integration** | 7.5 (19 reviews) | Not enough data | 
| **Natural Language Interaction** | 7.9 (21 reviews) | Not enough data | 
| **Proactive Assistance** | 8.2 (12 reviews) | Not enough data | 
| **Decision Making** | 7.6 (11 reviews) | Not enough data | 

#### Additional Functionality

| Feature | AppFolio | IBM Maximo Real Estate and Facilities (formerly IBM TRIRIGA) | 
|---|---|---|
| **Budget Tracking** | Not enough data | Not enough data | 
| **Property Database** | Not enough data | Not enough data | 
| **Alerts/Notifications** | Not enough data | Not enough data | 
| **Transaction History** | Not enough data | Not enough data | 
| **Late Fee Calculation** | Not enough data | Not enough data | 
| **Credit Check** | Not enough data | Not enough data | 
| **Expense Tracking** | Not enough data | Not enough data | 
| **Billing & Invoicing** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **API** | Not enough data | Not enough data | 
| **Payment Processing** | Not enough data | Not enough data | 
| **Document Storage** | Not enough data | Not enough data | 
| **Maintenance Scheduling** | Not enough data | Not enough data | 
| **Reminders** | Not enough data | Not enough data | 
| **Reporting & Statistics** | Not enough data | Not enough data | 
| **Data Import/Export** | Not enough data | Not enough data | 
| **Generative AI** | Not enough data | Not enough data | 
| **Digital Signature** | Not enough data | Not enough data | 
| **Rent Tracking** | Not enough data | Not enough data | 
| **Web-based Deployment** | Not enough data | Not enough data | 
| **Rent Collection** | Not enough data | Not enough data | 
| **Lease Tracking** | Not enough data | Not enough data | 
| **Customizable Branding** | Not enough data | Not enough data | 
| **Transaction Monitoring** | Not enough data | Not enough data | 
| **For Real Estate** | Not enough data | Not enough data | 
| **Financial Reporting** | Not enough data | Not enough data | 
| **For Property Managers** | Not enough data | Not enough data | 
| **Tenant Tracking** | Not enough data | Not enough data | 
| **Credit Card Processing** | Not enough data | Not enough data | 
| **Dynamic Pricing** | Not enough data | Not enough data | 
| **For Hospitality Industry** | Not enough data | Not enough data | 
| **Violation Tracking** | Not enough data | Not enough data | 
| **For Residential** | Not enough data | Not enough data | 
| **Search/Filter** | Not enough data | Not enough data | 
| **Guest Tracking** | Not enough data | Not enough data | 
| **Multi-Location** | Not enough data | Not enough data | 
| **Mobile App** | Not enough data | Not enough data | 
| **Electronic Signature** | Not enough data | Not enough data | 
| **Utility Billing** | Not enough data | Not enough data | 
| **Role-Based Permissions** | Not enough data | Not enough data | 
| **Activity Tracking** | Not enough data | Not enough data | 
| **Virtual Tour** | Not enough data | Not enough data | 
| **Discussions/Forums** | Not enough data | Not enough data | 
| **File Sharing** | Not enough data | Not enough data | 
| **Drag & Drop** | Not enough data | Not enough data | 
| **Recurring/Subscription Billing** | Not enough data | Not enough data | 
| **For Commercial Real Estate** | Not enough data | Not enough data | 
| **Client/Property Matching** | Not enough data | Not enough data | 

### Community Association Management

| Product | Score | Reviews |
|---|---|---|
| **AppFolio** | 8.6/10 | 97 |
| **IBM Maximo Real Estate and Facilities (formerly IBM TRIRIGA)** | N/A | N/A |

#### Communication

| Feature | AppFolio | IBM Maximo Real Estate and Facilities (formerly IBM TRIRIGA) | 
|---|---|---|
| **Mass Communication** | 9.1 (89 reviews) | Not enough data | 
| **Calendar** | 8.0 (70 reviews) | Not enough data | 
| **Member Notifications** | 9.1 (81 reviews) | Not enough data | 
| **Digital Bulletin Board** | 7.7 (61 reviews) | Not enough data | 
| **Website Builder** | 7.5 (65 reviews) | Not enough data | 

#### Member Management

| Feature | AppFolio | IBM Maximo Real Estate and Facilities (formerly IBM TRIRIGA) | 
|---|---|---|
| **Member Profiles** | 9.0 (84 reviews) | Not enough data | 
| **Member Database** | 8.8 (80 reviews) | Not enough data | 

#### Property Management

| Feature | AppFolio | IBM Maximo Real Estate and Facilities (formerly IBM TRIRIGA) | 
|---|---|---|
| **Payment Gateway** | 9.2 (79 reviews) | Not enough data | 
| **Maintenance Requests** | 9.0 (88 reviews) | Not enough data | 
| **Property Management Tools - Community Association Management** | 8.8 (80 reviews) | Not enough data | 

### Real Estate Marketing

| Product | Score | Reviews |
|---|---|---|
| **AppFolio** | 8.0/10 | 105 |
| **IBM Maximo Real Estate and Facilities (formerly IBM TRIRIGA)** | N/A | N/A |

#### Relationship Management

| Feature | AppFolio | IBM Maximo Real Estate and Facilities (formerly IBM TRIRIGA) | 
|---|---|---|
| **Lead Generation** | 8.3 (88 reviews) ✓ Verified | Not enough data | 
| **Social Media Integration** | 7.0 (68 reviews) ✓ Verified | Not enough data | 
| **CRM Integration** | 7.6 (62 reviews) ✓ Verified | Not enough data | 

#### Presentation

| Feature | AppFolio | IBM Maximo Real Estate and Facilities (formerly IBM TRIRIGA) | 
|---|---|---|
| **Website Builder** | 7.9 (64 reviews) ✓ Verified | Not enough data | 
| **MLS Integration** | 7.6 (48 reviews) | Not enough data | 
| **SEO Strategization** | 7.4 (53 reviews) ✓ Verified | Not enough data | 
| **IDX Website** | 7.5 (42 reviews) | Not enough data | 

#### Platform Branding

| Feature | AppFolio | IBM Maximo Real Estate and Facilities (formerly IBM TRIRIGA) | 
|---|---|---|
| **Operability** | 8.9 (69 reviews) | Not enough data | 
| **Brand Management** | 8.4 (61 reviews) | Not enough data | 

#### Platform Content

| Feature | AppFolio | IBM Maximo Real Estate and Facilities (formerly IBM TRIRIGA) | 
|---|---|---|
| **Social Media Management** | 7.5 (51 reviews) | Not enough data | 
| **Communication Management** | 8.8 (64 reviews) | Not enough data | 
| **Website Management** | 8.2 (54 reviews) | Not enough data | 
| **Campaign Building** | 8.2 (46 reviews) | Not enough data | 

#### Platform Additional Functionality

| Feature | AppFolio | IBM Maximo Real Estate and Facilities (formerly IBM TRIRIGA) | 
|---|---|---|
| **Reporting** | 8.8 (68 reviews) | Not enough data | 

#### Platform Integrations

| Feature | AppFolio | IBM Maximo Real Estate and Facilities (formerly IBM TRIRIGA) | 
|---|---|---|
| **Integration with Real Estate CRM** | 7.8 (47 reviews) | Not enough data | 
| **Integration with Virtual Tour** | 7.4 (47 reviews) | Not enough data | 
| **Integration with Real Estate Activities Management** | 8.0 (48 reviews) | Not enough data | 

### Integrated Workplace Management Systems (IWMS)

| Product | Score | Reviews |
|---|---|---|
| **AppFolio** | N/A | N/A |
| **IBM Maximo Real Estate and Facilities (formerly IBM TRIRIGA)** | N/A | N/A |

#### Space and Facility Management

| Feature | AppFolio | IBM Maximo Real Estate and Facilities (formerly IBM TRIRIGA) | 
|---|---|---|
| **Facility Inventory Management** | Not enough data | Not enough data | 
| **Booking Systems Integrations** | Not enough data | Not enough data | 
| **Space Planning** | Not enough data | Not enough data | 
| **Maintenance Planning** | Not enough data | Not enough data | 
| **Room Booking** | Not enough data | Not enough data | 
| **Third-Party Integrations** | Not enough data | Not enough data | 
| **Project Management** | Not enough data | Not enough data | 
| **User Management** | Not enough data | Not enough data | 
| **Contact Management** | Not enough data | Not enough data | 
| **Calendar Management** | Not enough data | Not enough data | 
| **Space Management** | Not enough data | Not enough data | 
| **Vendor Management** | Not enough data | Not enough data | 
| **Visitor Management** | Not enough data | Not enough data | 
| **Document Management** | Not enough data | Not enough data | 
| **Workflow Management** | Not enough data | Not enough data | 
| **Task Management** | Not enough data | Not enough data | 
| **Lease Management** | Not enough data | Not enough data | 
| **Portfolio Management** | Not enough data | Not enough data | 
| **Contract/License Management** | Not enough data | Not enough data | 
| **Work Order Management** | Not enough data | Not enough data | 
| **Asset Lifecycle Management** | Not enough data | Not enough data | 
| **Inspection Management** | Not enough data | Not enough data | 
| **Incident Management** | Not enough data | Not enough data | 
| **Compliance Management** | Not enough data | Not enough data | 
| **Sustainability Management** | Not enough data | Not enough data | 
| **Resource Allocation & Planning** | Not enough data | Not enough data | 

#### Workplace Analytics

| Feature | AppFolio | IBM Maximo Real Estate and Facilities (formerly IBM TRIRIGA) | 
|---|---|---|
| **Space Usage** | Not enough data | Not enough data | 
| **Trends & Preferences** | Not enough data | Not enough data | 
| **Forecasting** | Not enough data | Not enough data | 

#### Administrative Tools

| Feature | AppFolio | IBM Maximo Real Estate and Facilities (formerly IBM TRIRIGA) | 
|---|---|---|
| **Service Request Portal ** | Not enough data | Not enough data | 
| **Capacity Planning** | Not enough data | Not enough data | 
| **Reporting & Dashboards** | Not enough data | Not enough data | 

#### Agentic AI - Integrated Workplace Management Systems (IWMS) features

| Feature | AppFolio | IBM Maximo Real Estate and Facilities (formerly IBM TRIRIGA) | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

#### Additional Functionality

| Feature | AppFolio | IBM Maximo Real Estate and Facilities (formerly IBM TRIRIGA) | 
|---|---|---|
| **Customizable Branding** | Not enough data | Not enough data | 
| **Real-Time Updates** | Not enough data | Not enough data | 
| **Customizable Reports** | Not enough data | Not enough data | 
| **Multi-Location** | Not enough data | Not enough data | 
| **Usage Tracking/Analytics** | Not enough data | Not enough data | 
| **Facility Scheduling** | Not enough data | Not enough data | 
| **Activity Tracking** | Not enough data | Not enough data | 
| **Real-Time Data** | Not enough data | Not enough data | 
| **Drag & Drop** | Not enough data | Not enough data | 
| **Reporting & Statistics** | Not enough data | Not enough data | 
| **Generative AI** | Not enough data | Not enough data | 
| **Access Controls/Permissions** | Not enough data | Not enough data | 
| **API** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **Maintenance Scheduling** | Not enough data | Not enough data | 

### Lease Accounting

| Product | Score | Reviews |
|---|---|---|
| **AppFolio** | N/A | N/A |
| **IBM Maximo Real Estate and Facilities (formerly IBM TRIRIGA)** | N/A | N/A |

#### Functionality

| Feature | AppFolio | IBM Maximo Real Estate and Facilities (formerly IBM TRIRIGA) | 
|---|---|---|
| **Lease Audit** | Not enough data | Not enough data | 
| **Financial Management** | Not enough data | Not enough data | 
| **Portfolio Administration** | Not enough data | Not enough data | 
| **Critical Date Alarms** | Not enough data | Not enough data | 
| **Cash Flow Management** | Not enough data | Not enough data | 
| **Accounting** | Not enough data | Not enough data | 
| **Document Management** | Not enough data | Not enough data | 
| **Invoice Management** | Not enough data | Not enough data | 
| **Contract/License Management** | Not enough data | Not enough data | 
| **Audit Management** | Not enough data | Not enough data | 
| **Portfolio Management** | Not enough data | Not enough data | 
| **Compliance Management** | Not enough data | Not enough data | 
| **Tax Management** | Not enough data | Not enough data | 
| **Purchase Order Management** | Not enough data | Not enough data | 
| **Contact Management** | Not enough data | Not enough data | 
| **Fixed Asset Management** | Not enough data | Not enough data | 
| **Asset Lifecycle Management** | Not enough data | Not enough data | 

#### Integration

| Feature | AppFolio | IBM Maximo Real Estate and Facilities (formerly IBM TRIRIGA) | 
|---|---|---|
| **Real Estate** | Not enough data | Not enough data | 
| **ERP System** | Not enough data | Not enough data | 

#### Automation

| Feature | AppFolio | IBM Maximo Real Estate and Facilities (formerly IBM TRIRIGA) | 
|---|---|---|
| **Reporting** | Not enough data | Not enough data | 
| **Lease Data** | Not enough data | Not enough data | 
| **Ad hoc Reporting** | Not enough data | Not enough data | 

#### Operational

| Feature | AppFolio | IBM Maximo Real Estate and Facilities (formerly IBM TRIRIGA) | 
|---|---|---|
| **Regulatory Compliance** | Not enough data | Not enough data | 
| **Accessibility** | Not enough data | Not enough data | 

#### Agentic AI - Lease Accounting

| Feature | AppFolio | IBM Maximo Real Estate and Facilities (formerly IBM TRIRIGA) | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 
| **Accounting Integration** | Not enough data | Not enough data | 
| **Third-Party Integrations** | Not enough data | Not enough data | 
| **Forecasting** | Not enough data | Not enough data | 
| **Budgeting/Forecasting** | Not enough data | Not enough data | 

#### Additional Functionality

| Feature | AppFolio | IBM Maximo Real Estate and Facilities (formerly IBM TRIRIGA) | 
|---|---|---|
| **Generative AI** | Not enough data | Not enough data | 
| **Data Import/Export** | Not enough data | Not enough data | 
| **Billing & Invoicing** | Not enough data | Not enough data | 
| **Financial Analysis** | Not enough data | Not enough data | 
| **API** | Not enough data | Not enough data | 
| **Search/Filter** | Not enough data | Not enough data | 
| **Multi-Location** | Not enough data | Not enough data | 
| **Amortization Schedule** | Not enough data | Not enough data | 
| **Alerts/Notifications** | Not enough data | Not enough data | 
| **Customizable Reports** | Not enough data | Not enough data | 
| **Document Storage** | Not enough data | Not enough data | 
| **Customizable Fields** | Not enough data | Not enough data | 
| **Dashboard Creation** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **For Equipment Leases** | Not enough data | Not enough data | 
| **Audit Trail** | Not enough data | Not enough data | 
| **Transaction History** | Not enough data | Not enough data | 
| **Expense Tracking** | Not enough data | Not enough data | 
| **Critical Date Alerts** | Not enough data | Not enough data | 
| **Payment Tracking** | Not enough data | Not enough data | 
| **Reporting/Analytics** | Not enough data | Not enough data | 
| **Reporting & Statistics** | Not enough data | Not enough data | 
| **Alerts/Escalation** | Not enough data | Not enough data | 
| **Reminders** | Not enough data | Not enough data | 
| **Mobile Access** | Not enough data | Not enough data | 
| **Activity Dashboard** | Not enough data | Not enough data | 
| **Currency Conversion** | Not enough data | Not enough data | 
| **Configurable Workflow** | Not enough data | Not enough data | 
| **General Ledger** | Not enough data | Not enough data | 
| **Multi-Currency** | Not enough data | Not enough data | 

### Facility Management

| Product | Score | Reviews |
|---|---|---|
| **AppFolio** | N/A | N/A |
| **IBM Maximo Real Estate and Facilities (formerly IBM TRIRIGA)** | 7.3/10 | 57 |

#### Agentic AI - Facility Management

| Feature | AppFolio | IBM Maximo Real Estate and Facilities (formerly IBM TRIRIGA) | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 

#### Facility Management Platform Features

| Feature | AppFolio | IBM Maximo Real Estate and Facilities (formerly IBM TRIRIGA) | 
|---|---|---|
| **Maintenance Planning** | Not enough data | 7.4 (24 reviews) | 
| **Facility Inventory Management** | Not enough data | 7.3 (20 reviews) | 
| **Space Planning** | Not enough data | 7.5 (27 reviews) | 
| **Move Management** | Not enough data | 7.2 (18 reviews) | 
| **Vendor Management** | Not enough data | 7.6 (14 reviews) | 
| **Service Request Portal** | Not enough data | 8.1 (26 reviews) | 
| **Green Building Operations** | Not enough data | 8.3 (9 reviews) | 
| **Reporting & Dashboards** | Not enough data | 6.8 (28 reviews) | 
| **Facility Document Storage** | Not enough data | 7.0 (18 reviews) | 
| **Mobile Field Access** | Not enough data | 6.2 (14 reviews) | 
| **Facility Asset Management** | Not enough data | Not enough data | 
| **Task Management** | Not enough data | Not enough data | 
| **Equipment Maintenance** | Not enough data | Not enough data | 
| **Preventive Maintenance** | Not enough data | Not enough data | 
| **Audit Management** | Not enough data | Not enough data | 
| **Service Request Management** | Not enough data | Not enough data | 
| **Asset Lifecycle Management** | Not enough data | Not enough data | 
| **Parts Management** | Not enough data | Not enough data | 
| **Visitor Management** | Not enough data | Not enough data | 
| **Inspection Management** | Not enough data | Not enough data | 
| **Workflow Management** | Not enough data | Not enough data | 
| **Communication Management** | Not enough data | Not enough data | 
| **Work Order Management** | Not enough data | Not enough data | 
| **Equipment Management** | Not enough data | Not enough data | 
| **Compliance Management** | Not enough data | Not enough data | 
| **Space Management** | Not enough data | Not enough data | 
| **Incident Management** | Not enough data | Not enough data | 
| **Contract/License Management** | Not enough data | Not enough data | 
| **Maintenance Management** | Not enough data | Not enough data | 
| **Materials Management** | Not enough data | Not enough data | 
| **Invoice Management** | Not enough data | Not enough data | 
| **Fixed Asset Management** | Not enough data | Not enough data | 
| **Document Management** | Not enough data | Not enough data | 
| **Activity Dashboard** | Not enough data | Not enough data | 
| **Historical Reporting** | Not enough data | Not enough data | 
| **Calendar Management** | Not enough data | Not enough data | 

#### Additional Functionality

| Feature | AppFolio | IBM Maximo Real Estate and Facilities (formerly IBM TRIRIGA) | 
|---|---|---|
| **Customizable Forms** | Not enough data | Not enough data | 
| **Checklists** | Not enough data | Not enough data | 
| **Real-Time Data** | Not enough data | Not enough data | 
| **Activity Tracking** | Not enough data | Not enough data | 
| **Real-Time Notifications** | Not enough data | Not enough data | 
| **Facility Scheduling** | Not enough data | Not enough data | 
| **Status Tracking** | Not enough data | Not enough data | 
| **API** | Not enough data | Not enough data | 
| **Generative AI** | Not enough data | Not enough data | 
| **Inventory Control** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **Maintenance Scheduling** | Not enough data | Not enough data | 
| **For Schools** | Not enough data | Not enough data | 
| **Alerts/Notifications** | Not enough data | Not enough data | 
| **Multi-Location** | Not enough data | Not enough data | 
| **Access Controls/Permissions** | Not enough data | Not enough data | 
| **Customizable Reports** | Not enough data | Not enough data | 
| **Commercial Properties** | Not enough data | Not enough data | 
| **Residential Properties** | Not enough data | Not enough data | 
| **Data Import/Export** | Not enough data | Not enough data | 
| **Audit Trail** | Not enough data | Not enough data | 
| **Third-Party Integrations** | Not enough data | Not enough data | 
| **Corrective and Preventive Actions (CAPA)** | Not enough data | Not enough data | 
| **Reporting/Analytics** | Not enough data | Not enough data | 
| **Billing & Invoicing** | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (1):** [Lease Administration Software](https://www.g2.com/categories/lease-administration)

**Unique to AppFolio (3):** [Community Association Management Software](https://www.g2.com/categories/community-association-management), [Real Estate Marketing Software](https://www.g2.com/categories/real-estate-marketing), [Property Management Software](https://www.g2.com/categories/property-management)

**Unique to IBM Maximo Real Estate and Facilities (formerly IBM TRIRIGA) (4):** [Facility Management Software](https://www.g2.com/categories/facility-management), [Real Estate Activities Management Software](https://www.g2.com/categories/real-estate-activities-management), [Lease Accounting Software](https://www.g2.com/categories/lease-accounting), [Integrated Workplace Management Systems (IWMS)](https://www.g2.com/categories/integrated-workplace-management-systems-iwms)


---
## Reviewer Demographics

### By Company Size

| Segment | AppFolio | IBM Maximo Real Estate and Facilities (formerly IBM TRIRIGA) | 
|---|---|---|
| **Small-Business** | 84.4% | 5.6% | 
| **Mid-Market** | 14.6% | 13.4% | 
| **Enterprise** | 0.9% | 81.0% | 

### By Industry

#### AppFolio

- **Real Estate:** 70.1%
- **Accounting:** 10.1%
- **Commercial Real Estate:** 8.1%
- **Management Consulting:** 1.6%
- **Non-Profit Organization Management:** 1.2%
- **Marketing and Advertising:** 1.1%
- **Hospitality:** 0.7%
- **Construction:** 0.6%
- **Investment Management:** 0.6%
- **Consulting:** 0.6%
- **Other:** 5.2%

#### IBM Maximo Real Estate and Facilities (formerly IBM TRIRIGA)

- **Government Administration:** 14.8%
- **Utilities:** 8.5%
- **Real Estate:** 7.7%
- **Telecommunications:** 5.6%
- **Facilities Services:** 5.6%
- **Retail:** 4.9%
- **Information Technology and Services:** 4.9%
- **Banking:** 4.2%
- **Defense & Space:** 3.5%
- **Airlines/Aviation:** 2.8%
- **Other:** 37.3%

---
## Alternatives

### Alternatives to AppFolio

- [ResMan](https://www.g2.com/products/resman/reviews) — 4.8/5 stars (451 reviews)
- [Buildium](https://www.g2.com/products/buildium/reviews) — 4.4/5 stars (274 reviews)
- [DoorLoop](https://www.g2.com/products/doorloop/reviews) — 4.8/5 stars (253 reviews)
- [Innago](https://www.g2.com/products/innago/reviews) — 4.8/5 stars (684 reviews)
- [Yardi Breeze](https://www.g2.com/products/yardi-breeze/reviews) — 4.1/5 stars (374 reviews)
- [TenantCloud](https://www.g2.com/products/tenantcloud/reviews) — 4.4/5 stars (300 reviews)
- [Entrata](https://www.g2.com/products/entrata/reviews) — 4.6/5 stars (820 reviews)
- [MRI Property Management](https://www.g2.com/products/mri-property-management/reviews) — 4.1/5 stars (186 reviews)
- [Rent Manager](https://www.g2.com/products/rent-manager/reviews) — 4.6/5 stars (278 reviews)
- [Yardi Voyager](https://www.g2.com/products/yardi-voyager/reviews) — 4.0/5 stars (235 reviews)

### Alternatives to IBM Maximo Real Estate and Facilities (formerly IBM TRIRIGA)

- [Visual Lease](https://www.g2.com/products/visual-lease/reviews) — 4.4/5 stars (382 reviews)
- [CoStar Real Estate Manager](https://www.g2.com/products/costar-real-estate-manager/reviews) — 4.4/5 stars (371 reviews)
- [LeaseQuery powered by FinQuery](https://www.g2.com/products/leasequery-powered-by-finquery/reviews) — 4.6/5 stars (536 reviews)
- [Archibus](https://www.g2.com/products/archibus/reviews) — 4.1/5 stars (27 reviews)
- [MaintainX](https://www.g2.com/products/maintainx/reviews) — 4.8/5 stars (1548 reviews)
- [Yardi Voyager](https://www.g2.com/products/yardi-voyager/reviews) — 4.0/5 stars (235 reviews)
- [UpKeep](https://www.g2.com/products/upkeep/reviews) — 4.5/5 stars (1095 reviews)
- [BoldTrail](https://www.g2.com/products/boldtrail/reviews) — 4.5/5 stars (1554 reviews)
- [BoomTown](https://www.g2.com/products/boomtown/reviews) — 4.7/5 stars (588 reviews)
- [Qualia](https://www.g2.com/products/qualia/reviews) — 4.7/5 stars (367 reviews)

---
## Top Discussions

### AppFolio

- Title: [What other programs can Appfolio link to?](https://www.g2.com/discussions/11933-what-other-programs-can-appfolio-link-to) — 3 comments, 1 upvote
  > **Top comment:** "Hi Kaila! Thank you so much for asking that question. My name is Jasmine and I'm a Research Analyst at G2. I specialize in a few vertical industries,..."
- Title: [What software do property managers use?](https://www.g2.com/discussions/what-software-do-property-managers-use) — 2 comments
  > **Top comment:** "AppFolio"
- Title: [What is AppFolio Property Manager used for?](https://www.g2.com/discussions/what-is-appfolio-property-manager-used-for) — 1 comment
  > **Top comment:** "AppFolio Property Manager is a cloud-based platform designed to help property managers run their operations more efficiently. It’s not just about collecting..."
- Title: [Is AppFolio a CRM?](https://www.g2.com/discussions/is-appfolio-a-crm) — 1 comment
  > **Top comment:** "Yes it is."
- Title: [What is AppFolio used for?](https://www.g2.com/discussions/what-is-appfolio-used-for) — 1 comment
  > **Top comment:** "Property Management"

### IBM Maximo Real Estate and Facilities (formerly IBM TRIRIGA)

- Title: [Why does this system lack so much integrity?](https://www.g2.com/discussions/why-does-this-system-lack-so-much-integrity) — 1 comment, 1 upvote
  > **Top comment:** "I understand your frustration.  I have worked with the product for 15+ years.  TRIRIGA is highly configurable, so finding an implementation partner whose..."

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/appfolio-vs-ibm-maximo-real-estate-and-facilities-formerly-ibm-tririga)