G2 reviewers report that AppFolio Property Manager excels in overall user satisfaction, boasting a significantly higher G2 Score compared to ExactEstate. Users appreciate its comprehensive features for managing tenant information, communication, and maintenance tracking, making it a robust choice for property management.
Users say that ExactEstate shines in customer support, with many highlighting the team's responsiveness and willingness to accommodate unique client needs. This level of support is particularly valued by users who require tailored solutions for property management and HOA operations.
Reviewers mention that AppFolio Property Manager offers a user-friendly interface that simplifies daily tasks, such as drafting leases and managing unit turns. Recent users have praised the platform's intuitive design, which helps them quickly find answers and navigate the system effectively.
According to verified reviews, ExactEstate is noted for its ease of use, with users finding the platform straightforward and accommodating to various property management needs. This user-friendliness extends to features like the online rent payment system, which has received positive feedback for its simplicity and efficiency.
G2 reviewers highlight that while AppFolio Property Manager has a wealth of features, some users feel it may not fully meet their specific workflow requirements. This has led to occasional configuration challenges, which could impact the overall user experience for some property managers.
Users report that AppFolio Property Manager has a strong presence in the small-business market, with a majority of reviews coming from this segment. This focus allows it to cater effectively to the needs of smaller property management companies, while ExactEstate has a more diverse user base but fewer total reviews, making it harder to gauge its effectiveness across different business sizes.
Pricing
Entry-Level Pricing
AppFolio Property Manager
Core
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An out of the box solution giving you one powerful platform to run any property management business.
ExactEstate offers a refreshingly simple price. No tiers, no exclusive features, just a flat fee per unit, per month gets you complete access to all the bells and whistles of our system. No sneaky costs, no variable prices- One Platform. One Price. No joke.
Online Applications & Leasing
Full Accounting (Batch and Real-time functionality)
Hi Kaila! Thank you so much for asking that question. My name is Jasmine and I'm a Research Analyst at G2. I specialize in a few vertical industries,...Read more
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