G2 reviewers report that Smartsheet excels in user experience, with many praising its intuitive interface and customizable sheets that help teams track tasks, deadlines, and resources effectively. In contrast, while BigPicture offers a smooth drag-and-drop interface, some users find it less user-friendly overall.
Users say that Smartsheet's implementation process is quick and straightforward, making it easy for teams to get started. Recent feedback highlights how the platform's real-time updates keep everyone aligned, whereas BigPicture, despite its capabilities, has fewer reviews indicating a similar level of ease in setup.
Reviewers mention that Smartsheet provides robust support for project tracking and collaboration, with features that clearly organize tasks and timelines. BigPicture, while also effective for organizing projects, is noted for its ability to support both Agile and waterfall methodologies, appealing to teams with diverse approaches.
According to verified reviews, Smartsheet has a significantly higher overall satisfaction score, reflecting its strong market presence and user trust. Users appreciate how it transforms team collaboration, while BigPicture, although it has its strengths, struggles to match the same level of user satisfaction.
G2 reviewers highlight that Smartsheet's quality of support is consistently rated well, with users finding it easy to contact project managers for queries. In comparison, BigPicture's support is rated similarly, but the overall volume of feedback suggests that Smartsheet's support experience is more widely recognized.
Users report that Smartsheet's features for task prioritization and due dates are particularly strong, helping teams manage their workloads effectively. BigPicture does offer useful features like real-time updates and project organization, but some users feel it lacks the same depth in task management capabilities.
Pricing
Entry-Level Pricing
BigPicture
No pricing available
Smartsheet
Pro
$9.00
1 user Per Month
For people and teams that want to track, share, and manage projects.
Includes:
It has a wide range of functionalities for project management or even asset management. Read more
Why is smartsheet bad?
34 Comments
NK
Complexity: Smartsheet has a fairly steep learning curve, especially for users who are not tech-savvy or unfamiliar with project management tools.
Limited...Read more
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