# Appcues vs Pendo Comparison
---
## AI Generated Summary
- **G2 reviewers report** that Appcues excels in its **user-friendly build interface** , making it easy for teams to create onboarding flows and surveys. Users appreciate how customizable it is to target different user segments, enhancing their ability to onboard users quickly.
- **Users say** Pendo shines in its **depth of customer behavior tracking** , providing valuable insights into how customers interact with products. Reviewers highlight the platform&#39;s observability, which helps product managers understand user engagement and optimize features effectively.
- **According to verified reviews** , Appcues has a notable advantage in **quality of support** , with users praising the responsiveness and helpfulness of the support team. This level of assistance can be crucial for teams needing quick resolutions during implementation.
- **Reviewers mention** that Pendo&#39;s **analytics capabilities** are robust, allowing teams to analyze user data comprehensively. Users appreciate the ease of tracking customer usage patterns, which aids in making informed product decisions.
- **G2 reviewers highlight** that Appcues offers a **quick implementation process** , with many users noting how easy it is to get started. This can be a significant advantage for teams looking to deploy a solution without extensive setup time.
- **Users express** that while Pendo is easy to use, they sometimes find the **guide-building process** less intuitive compared to Appcues. However, they are excited about upcoming AI tools that promise to enhance this feature, indicating a commitment to continuous improvement.



| | Appcues | Pendo | 
|---|---|---|
| **Star Rating** | 4.6 out of 5 | 4.4 out of 5 | 
| **Total Reviews** | 344 | 1,762 | 
| **Largest Market Segment** | Mid-Market (58.4% of reviews) | Mid-Market (61.4% of reviews) | 
| **Entry Level Price** | Free Trial | Free | 

---
## Top Pros & Cons

### Appcues

Pros:
- Ease of Use (37 reviews)
- Easy Setup (16 reviews)

Cons:
- Limitations (6 reviews)
- Missing Features (6 reviews)

### Pendo

Pros:
- Ease of Use (202 reviews)
- Insights (165 reviews)

Cons:
- Missing Features (67 reviews)
- Limitations (63 reviews)

---
## Ratings Comparison
| Rating | Appcues | Pendo | 
|---|---|---|
  | **Meets Requirements** | 8.6 (288 reviews) | 8.5 (1208 reviews) | 
  | **Ease of Use** | 8.6 (290 reviews) | 8.2 (1265 reviews) | 
  | **Ease of Setup** | 8.3 (164 reviews) | 7.9 (608 reviews) | 
  | **Ease of Admin** | 8.7 (149 reviews) | 8.5 (561 reviews) | 
  | **Quality of Support** | 9.1 (273 reviews) | 8.5 (1052 reviews) | 
  | **Has the product been a good partner in doing business?** | 9.2 (147 reviews) | 8.9 (536 reviews) | 
  | **Product Direction (% positive)** | 9.0 (269 reviews) | 8.4 (1121 reviews) | 

---
## Pricing

### Appcues

#### Entry-Level Pricing

Plan: Start Free

Price: Free Trial

Description: Full-featured, 14-day free trial of Appcues. No credit card required. 

Key Features:
- Boost activation with tailored onboarding
- Improve conversion by reducing time to value
- Create stickiness with feature adoption

[Learn more about Appcues](https://www.g2.com/products/appcues/reviews)

#### Free Trial

Yes

### Pendo

#### Entry-Level Pricing

Plan: Free

Price: Free

Description: Try Pendo for free for up to 500 monthly active users. Includes: product analytics, in-app guides, net promoter score (NPS), roadmaps.

Key Features:
- Product analytics
- In-app guides
- Net Promoter Score (NPS)  

[Browse all 5 editions](https://www.g2.com/products/pendo-io-pendo/pricing)

#### Free Trial

Yes

---
## Features Comparison By Category

### Digital Analytics

| Product | Score | Reviews |
|---|---|---|
| **Appcues** | N/A | N/A |
| **Pendo** | 8.0/10 | 604 |

#### Metrics

| Feature | Appcues | Pendo | 
|---|---|---|
| **Sessions - Digital Analytics** | Not enough data | 8.7 (456 reviews) | 
| **Engagement** | Not enough data | 8.7 (473 reviews) | 
| **Entry and Exit Pages** | Not enough data | 8.4 (420 reviews) | 
| **Standard Event Tracking** | Not enough data | 8.8 (466 reviews) | 
| **Custom Event Tracking** | Not enough data | 8.5 (423 reviews) | 
| **Retention** | Not enough data | 8.2 (395 reviews) | 
| **Return** | Not enough data | 8.2 (357 reviews) | 
| **Conversions** | Not enough data | 8.2 (334 reviews) | 
| **Funnels** | Not enough data | 8.3 (396 reviews) | 

#### Reporting

| Feature | Appcues | Pendo | 
|---|---|---|
| **Real-Time Reporting** | Not enough data | 8.4 (462 reviews) | 
| **Trending** | Not enough data | 8.5 (427 reviews) | 
| **Retroactive Reporting** | Not enough data | 8.7 (436 reviews) | 
| **Segmentation** | Not enough data | 8.7 (469 reviews) | 
| **Mobile Reporting** | Not enough data | 7.8 (262 reviews) | 
| **Unification Across Devices** | Not enough data | 8.1 (284 reviews) | 
| **Custom Reports and Dashboards** | Not enough data | 8.2 (449 reviews) | 

#### Other

| Feature | Appcues | Pendo | 
|---|---|---|
| **User Data** | Not enough data | 8.7 (439 reviews) | 
| **Site Search Reporting** | Not enough data | 8.0 (305 reviews) | 
| **Load Time Monitoring** | Not enough data | 7.5 (262 reviews) | 
| **Campaign Tracking** | Not enough data | 7.9 (271 reviews) | 
| **E-Commerce** | Not enough data | 7.2 (195 reviews) | 
| **Promotional Messages** | Not enough data | 8.5 (343 reviews) | 
| **Administration Alerts** | Not enough data | 8.2 (297 reviews) | 

#### Agentic AI - Digital Analytics

| Feature | Appcues | Pendo | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 5.7 (10 reviews) | 
| **Cross-system Integration** | Not enough data | 6.3 (13 reviews) | 
| **Proactive Assistance** | Not enough data | 5.8 (11 reviews) | 
| **Decision Making** | Not enough data | 5.8 (11 reviews) | 

#### Administration

| Feature | Appcues | Pendo | 
|---|---|---|
| **API / Integrations** | Not enough data | 8.1 (379 reviews) | 
| **QA Testing** | Not enough data | 7.9 (295 reviews) | 
| **Performance and Reliability** | Not enough data | 8.7 (421 reviews) | 
| **User, Role, and Access Management** | Not enough data | 8.5 (453 reviews) | 

### Mobile App Analytics

| Product | Score | Reviews |
|---|---|---|
| **Appcues** | N/A | N/A |
| **Pendo** | 8.4/10 | 156 |

#### User Identification

| Feature | Appcues | Pendo | 
|---|---|---|
| **Demographics** | Not enough data | 7.9 (109 reviews) | 
| **User Segmentation** | Not enough data | 8.5 (136 reviews) | 
| **Geolocation** | Not enough data | 8.0 (103 reviews) | 

#### Tracking &amp; Reporting

| Feature | Appcues | Pendo | 
|---|---|---|
| **Custom Event Tracking** | Not enough data | 8.5 (125 reviews) | 
| **Real-Time Insights** | Not enough data | 8.5 (131 reviews) | 
| **Attribution** | Not enough data | 8.3 (108 reviews) | 
| **Dashboard** | Not enough data | 8.5 (142 reviews) | 
| **User Path Tracking** | Not enough data | 8.5 (133 reviews) | 
| **User Activity History** | Not enough data | 8.7 (137 reviews) | 

#### Metrics

| Feature | Appcues | Pendo | 
|---|---|---|
| **Engagement** | Not enough data | 8.8 (83 reviews) | 
| **Exit Tracking** | Not enough data | 8.4 (64 reviews) | 
| **Retention** | Not enough data | 8.4 (72 reviews) | 
| **Return** | Not enough data | 8.3 (69 reviews) | 
| **Conversions** | Not enough data | 8.4 (66 reviews) | 

### Session Replay

| Product | Score | Reviews |
|---|---|---|
| **Appcues** | N/A | N/A |
| **Pendo** | 8.0/10 | 26 |

#### User Behavior

| Feature | Appcues | Pendo | 
|---|---|---|
| **Click Tracking** | Not enough data | 9.1 (23 reviews) | 
| **Mouse Movement ** | Not enough data | 8.0 (22 reviews) | 
| **Frustration Tracking** | Not enough data | 8.6 (23 reviews) | 

#### A/B Testing 

| Feature | Appcues | Pendo | 
|---|---|---|
| **Error and Bug Tracking** | Not enough data | 7.4 (19 reviews) | 
| **Split URL Testing** | Not enough data | 7.0 (19 reviews) | 
| **Data Analysis** | Not enough data | 8.8 (21 reviews) | 
| **Notes** | Not enough data | 6.8 (19 reviews) | 

#### Visitor Information

| Feature | Appcues | Pendo | 
|---|---|---|
| **User Identification** | Not enough data | 7.9 (21 reviews) | 
| **Search Box** | Not enough data | 8.0 (19 reviews) | 

#### Agentic AI - Session Replay

| Feature | Appcues | Pendo | 
|---|---|---|
| **Cross-system Integration** | Not enough data | Not enough data | 

### Digital Adoption Platform

| Product | Score | Reviews |
|---|---|---|
| **Appcues** | 8.3/10 | 195 |
| **Pendo** | 8.3/10 | 432 |

#### User Analysis

| Feature | Appcues | Pendo | 
|---|---|---|
| **Survey Implementation** | 8.5 (153 reviews) | 8.6 (345 reviews) | 
| **Data Analysis** | 7.5 (177 reviews) | 8.5 (392 reviews) | 

#### User Support

| Feature | Appcues | Pendo | 
|---|---|---|
| **User Segmentation** | 8.5 (180 reviews) | 8.5 (391 reviews) | 
| **Multi-Language Support** | 7.0 (102 reviews) | 7.6 (206 reviews) | 
| **Behavior-responsive Messaging** | 8.1 (147 reviews) | 8.0 (294 reviews) | 

#### Walkthrough Type

| Feature | Appcues | Pendo | 
|---|---|---|
| **Audio-visual Walkthroughs** | 8.1 (119 reviews) | 8.1 (296 reviews) | 
| **Text Bubble Walkthroughs** | 8.9 (178 reviews) | 8.7 (363 reviews) | 

#### Platform Basics - Digital Adoption Platform

| Feature | Appcues | Pendo | 
|---|---|---|
| **Integration** | 8.9 (9 reviews) | 8.2 (20 reviews) | 
| **Communications** | 9.5 (10 reviews) | 9.1 (23 reviews) | 

#### Analytics - Digital Adoption Platform

| Feature | Appcues | Pendo | 
|---|---|---|
| **Analytics** | 7.7 (8 reviews) | 9.0 (24 reviews) | 

#### Functions - Digital Adoption Platform

| Feature | Appcues | Pendo | 
|---|---|---|
| **Customer self-service** | 8.1 (8 reviews) | 8.5 (17 reviews) | 
| **In-app guidance** | 8.7 (9 reviews) | 9.3 (26 reviews) | 

#### Agentic AI - Digital Adoption Platform

| Feature | Appcues | Pendo | 
|---|---|---|
| **Adaptive Learning** | Not enough data | 6.2 (10 reviews) | 

### Push Notification

| Product | Score | Reviews |
|---|---|---|
| **Appcues** | N/A | N/A |
| **Pendo** | N/A | N/A |

#### Campaigns

| Feature | Appcues | Pendo | 
|---|---|---|
| **Customize** | 8.9 (21 reviews) | Not enough data | 
| **Scheduling** | 7.9 (18 reviews) | Not enough data | 
| **Retarget** | 8.4 (16 reviews) | Not enough data | 
| **Segmentation** | 9.4 (20 reviews) | Not enough data | 
| **Triggered Notifications** | Not enough data | Not enough data | 

#### Analytics

| Feature | Appcues | Pendo | 
|---|---|---|
| **Campaign Performance** | 8.9 (15 reviews) | Not enough data | 
| **Audience Insights** | Not enough data | Not enough data | 

#### Optimization

| Feature | Appcues | Pendo | 
|---|---|---|
| **A/B Testing** | Not enough data | Not enough data | 
| **Personalization** | Not enough data | Not enough data | 
| **Rich Notifications** | Not enough data | Not enough data | 
| **Integrations** | Not enough data | Not enough data | 

#### Agentic AI - Push Notification

| Feature | Appcues | Pendo | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 

### Product Analytics

| Product | Score | Reviews |
|---|---|---|
| **Appcues** | N/A | N/A |
| **Pendo** | 8.1/10 | 709 |

#### Product Analytics

| Feature | Appcues | Pendo | 
|---|---|---|
| **Account-Level Analytics** | Not enough data | 8.7 (585 reviews) | 
| **User-Level Analytics** | Not enough data | 8.7 (633 reviews) | 
| **Segmentation** | Not enough data | 8.6 (593 reviews) | 
| **Funnels** | Not enough data | 8.2 (504 reviews) | 
| **Alerts** | Not enough data | 7.9 (408 reviews) | 
| **Multi-Product Analytics** | Not enough data | 8.2 (441 reviews) | 
| **User Scoring** | Not enough data | 8.0 (400 reviews) | 
| **Integrations** | Not enough data | 7.9 (451 reviews) | 

#### Agentic AI - Product Analytics

| Feature | Appcues | Pendo | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 6.4 (27 reviews) | 
| **Cross-system Integration** | Not enough data | 7.0 (25 reviews) | 
| **Adaptive Learning** | Not enough data | 6.7 (22 reviews) | 
| **Proactive Assistance** | Not enough data | 7.4 (21 reviews) | 

#### Behavioral Analytics - Product Analytics

| Feature | Appcues | Pendo | 
|---|---|---|
| **Multi-Product Analytics** | Not enough data | Not enough data | 
| **User level Analytics** | Not enough data | 10.0 (21 reviews) | 
| **Account level Analytics** | Not enough data | 10.0 (5 reviews) | 
| **Segmentation** | Not enough data | Not enough data | 
| **Funnels** | Not enough data | Not enough data | 

#### Platform Infrastructure - Product Analytics

| Feature | Appcues | Pendo | 
|---|---|---|
| **Cross System integrations** | Not enough data | Not enough data | 
| **Alerts** | Not enough data | Not enough data | 
| **Integrations** | Not enough data | 7.9 (8 reviews) | 

#### AI driven optimization - Product Analytics

| Feature | Appcues | Pendo | 
|---|---|---|
| **User scoring** | Not enough data | Not enough data | 
| **Adaptive learning** | Not enough data | Not enough data | 
| **Automated insights** | Not enough data | Not enough data | 
| **Autonomous task execution** | Not enough data | Not enough data | 

### Personalization Engines

| Product | Score | Reviews |
|---|---|---|
| **Appcues** | N/A | N/A |
| **Pendo** | N/A | N/A |

#### Segmentation

| Feature | Appcues | Pendo | 
|---|---|---|
| **A/B Testing** | Not enough data | Not enough data | 
| **Customer Profiles** | Not enough data | Not enough data | 

#### Targeting

| Feature | Appcues | Pendo | 
|---|---|---|
| **Behavioral Targeting** | Not enough data | Not enough data | 
| **Contextual Targeting** | Not enough data | Not enough data | 

#### Triggered Content

| Feature | Appcues | Pendo | 
|---|---|---|
| **Geofencing** | Not enough data | Not enough data | 
| **Triggered Emails** | Not enough data | Not enough data | 
| **Triggered Messages** | Not enough data | Not enough data | 

#### Personalized Content

| Feature | Appcues | Pendo | 
|---|---|---|
| **Recommendation Engine** | Not enough data | Not enough data | 
| **Personalized Discounts** | Not enough data | Not enough data | 
| **Website Personalization** | Not enough data | Not enough data | 

#### Agentic AI - Personalization Engines

| Feature | Appcues | Pendo | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### Personalization

| Product | Score | Reviews |
|---|---|---|
| **Appcues** | N/A | N/A |
| **Pendo** | N/A | N/A |

#### Agentic AI - Personalization

| Feature | Appcues | Pendo | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### Mobile Marketing

| Product | Score | Reviews |
|---|---|---|
| **Appcues** | 6.3/10 | 6 |
| **Pendo** | N/A | N/A |

#### Analysis

| Feature | Appcues | Pendo | 
|---|---|---|
| **Application Attribution** | 6.7 (6 reviews) | Not enough data | 
| **Campaign Analysis** | 6.4 (6 reviews) | Not enough data | 
| **Uninstall Tracking** | 5.6 (6 reviews) | Not enough data | 
| **Custom Dashboards** | 6.7 (6 reviews) | Not enough data | 

#### Campaigns

| Feature | Appcues | Pendo | 
|---|---|---|
| **Proximity Marketing** | 5.8 (6 reviews) | Not enough data | 
| **Push Notifications** | 6.9 (6 reviews) | Not enough data | 
| **Bulk SMS** | 4.7 (6 reviews) | Not enough data | 
| **Two-Way Text Messaging** | 5.0 (6 reviews) | Not enough data | 
| **Email Campaigns** | 5.8 (6 reviews) | Not enough data | 
| **Audience Segmentation** | 6.9 (6 reviews) | Not enough data | 

#### Engagement

| Feature | Appcues | Pendo | 
|---|---|---|
| **Coupons and Promotions** | 5.3 (6 reviews) | Not enough data | 

#### Platform

| Feature | Appcues | Pendo | 
|---|---|---|
| **Optimization** | 7.5 (6 reviews) | Not enough data | 
| **Integrations - Mobile Marketing** | 5.8 (6 reviews) | Not enough data | 
| **Internationalization** | Feature Not Available | Not enough data | 

#### Agentic AI - Mobile Marketing

| Feature | Appcues | Pendo | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### Mobile Analytics

| Product | Score | Reviews |
|---|---|---|
| **Appcues** | N/A | N/A |
| **Pendo** | 8.4/10 | 92 |

#### Metrics

| Feature | Appcues | Pendo | 
|---|---|---|
| **Engagement** | Not enough data | 8.8 (83 reviews) | 
| **Exit Tracking** | Not enough data | 8.4 (64 reviews) | 
| **Retention** | Not enough data | 8.4 (72 reviews) | 
| **Return** | Not enough data | 8.3 (69 reviews) | 
| **Conversions** | Not enough data | 8.4 (66 reviews) | 

### Mobile App Optimization

| Product | Score | Reviews |
|---|---|---|
| **Appcues** | 7.6/10 | 11 |
| **Pendo** | N/A | N/A |

#### Variation Testing

| Feature | Appcues | Pendo | 
|---|---|---|
| **A/B Testing** | 5.2 (10 reviews) | Not enough data | 
| **WYSIWYG Editor** | 7.0 (10 reviews) | Not enough data | 
| **Conversion Goal** | 7.6 (11 reviews) | Not enough data | 
| **Percentage of Traffic** | 6.8 (10 reviews) | Not enough data | 
| **Confidence Level** | Feature Not Available | Not enough data | 
| **Multivariant Testing** | 6.5 (10 reviews) | Not enough data | 

#### Reporting

| Feature | Appcues | Pendo | 
|---|---|---|
| **Segmentation** | 8.5 (11 reviews) | Not enough data | 
| **Reports and Dashboards** | 7.7 (11 reviews) | Not enough data | 

#### Personalization

| Feature | Appcues | Pendo | 
|---|---|---|
| **Standard Targeting** | 8.5 (11 reviews) | Not enough data | 
| **Custom Targeting** | 8.0 (11 reviews) | Not enough data | 
| **Data Segmentation** | 7.4 (11 reviews) | Not enough data | 

#### Administration

| Feature | Appcues | Pendo | 
|---|---|---|
| **API / Integrations** | 7.6 (11 reviews) | Not enough data | 
| **QA Testing** | 7.8 (10 reviews) | Not enough data | 
| **Performance and Reliability** | 8.5 (11 reviews) | Not enough data | 
| **User, Role, and Access Management** | 9.1 (11 reviews) | Not enough data | 

---
## Categories
**Shared Categories (1):** [Digital Adoption Platforms](https://www.g2.com/categories/digital-adoption-platform)

**Unique to Appcues (5):** [Personalization Software](https://www.g2.com/categories/personalization), [Mobile App Optimization Software](https://www.g2.com/categories/mobile-app-optimization), [Mobile Marketing Software](https://www.g2.com/categories/mobile-marketing), [Personalization Engines](https://www.g2.com/categories/personalization-engines), [Push Notification Software](https://www.g2.com/categories/push-notification)

**Unique to Pendo (4):** [Product Analytics Software](https://www.g2.com/categories/product-analytics), [Session Replay Software](https://www.g2.com/categories/session-replay), [Mobile App Analytics Tools](https://www.g2.com/categories/mobile-app-analytics), [Digital Analytics Software](https://www.g2.com/categories/digital-analytics)


---
## Reviewer Demographics

### By Company Size

| Segment | Appcues | Pendo | 
|---|---|---|
| **Small-Business** | 33.1% | 17.5% | 
| **Mid-Market** | 58.4% | 61.4% | 
| **Enterprise** | 8.5% | 21.2% | 

### By Industry

#### Appcues

- **Computer Software:** 33.2%
- **Information Technology and Services:** 15.6%
- **Marketing and Advertising:** 8.8%
- **Financial Services:** 6.5%
- **Internet:** 4.7%
- **Education Management:** 1.8%
- **E-Learning:** 1.8%
- **Hospital &amp; Health Care:** 1.8%
- **Computer &amp; Network Security:** 1.5%
- **Telecommunications:** 1.5%
- **Other:** 22.9%

#### Pendo

- **Computer Software:** 32.8%
- **Information Technology and Services:** 15.1%
- **Marketing and Advertising:** 7.0%
- **Financial Services:** 4.4%
- **Hospital &amp; Health Care:** 3.3%
- **Education Management:** 2.3%
- **Human Resources:** 1.9%
- **Computer &amp; Network Security:** 1.8%
- **Transportation/Trucking/Railroad:** 1.6%
- **Higher Education:** 1.6%
- **Other:** 28.2%

---
## Alternatives

### Alternatives to Appcues

- [WalkMe](https://www.g2.com/products/walkme/reviews) — 4.5/5 stars (559 reviews)
- [Chameleon](https://www.g2.com/products/chameleon/reviews) — 4.4/5 stars (353 reviews)
- [Fin](https://www.g2.com/products/fin/reviews) — 4.5/5 stars (3850 reviews)
- [Userpilot](https://www.g2.com/products/userpilot/reviews) — 4.6/5 stars (982 reviews)
- [UserGuiding](https://www.g2.com/products/userguiding/reviews) — 4.7/5 stars (761 reviews)
- [Whatfix](https://www.g2.com/products/whatfix/reviews) — 4.6/5 stars (529 reviews)
- [ChurnZero](https://www.g2.com/products/churnzero/reviews) — 4.7/5 stars (1587 reviews)
- [Braze](https://www.g2.com/products/braze/reviews) — 4.5/5 stars (1680 reviews)
- [Heap](https://www.g2.com/products/heap/reviews) — 4.4/5 stars (1097 reviews)
- [Optimizely Web Experimentation](https://www.g2.com/products/optimizely-web-experimentation/reviews) — 4.2/5 stars (411 reviews)

### Alternatives to Pendo

- [Fullstory](https://www.g2.com/products/fullstory/reviews) — 4.5/5 stars (1048 reviews)
- [Heap](https://www.g2.com/products/heap/reviews) — 4.4/5 stars (1097 reviews)
- [Smartlook](https://www.g2.com/products/smartlook/reviews) — 4.6/5 stars (874 reviews)
- [Glassbox](https://www.g2.com/products/glassbox/reviews) — 4.9/5 stars (809 reviews)
- [Amplitude Analytics](https://www.g2.com/products/amplitude-analytics/reviews) — 4.5/5 stars (2870 reviews)
- [LogRocket](https://www.g2.com/products/logrocket/reviews) — 4.6/5 stars (2350 reviews)
- [Mixpanel](https://www.g2.com/products/mixpanel/reviews) — 4.5/5 stars (1288 reviews)
- [Userpilot](https://www.g2.com/products/userpilot/reviews) — 4.6/5 stars (982 reviews)
- [Hotjar](https://www.g2.com/products/hotjar/reviews) — 4.3/5 stars (342 reviews)
- [Contentsquare](https://www.g2.com/products/contentsquare/reviews) — 4.6/5 stars (624 reviews)

---
## Top Discussions

### Appcues

- Title: [How do I use Appcues?](https://www.g2.com/discussions/how-do-i-use-appcues) — 3 comments
  > **Top comment:** "To build user flows &amp; test pop up flows in your app or sites"
- Title: [What does Appcues do?](https://www.g2.com/discussions/what-does-appcues-do) — 3 comments
  > **Top comment:** "Allows teams to create modals, tooltips, and surveys without engineering help. Basically you. can create animated pop-ups/slide outs without needing to use..."
- Title: [What is the best way to track progress of individual users through the adoption process so that we can create follow up tasks?](https://www.g2.com/discussions/35801-what-is-the-best-way-to-track-progress-of-individual-users-through-the-adoption-process-so-that-we-can-create-follow-up-tasks) — 1 comment *(includes official response)*
  > **Top comment:** "Hey Kushal! The best way to do this is to click and track an event using the Appcues Builder and then create a Goal and assign it to your flow. "

### Pendo

- Title: [Which integrations does Pendo support?](https://www.g2.com/discussions/integrations-0d945a1b-6d44-4202-97e3-b771b8c3f56b) — 2 comments, 2 upvotes
  > **Top comment:** "Hi there! My name is Stephanie and I&#39;m a research analyst in marketing &amp; advertising at G2. Thanks for posting this question. As of November 2019, Pendo is..."
- Title: [How is feature adoption measured?](https://www.g2.com/discussions/how-is-feature-adoption-measured) — 1 comment
  > **Top comment:** "With a Digital Adoption Platform such as Whatfix, you can place a widget called a User Action on the feature. Then every time a user clicks on the feature it..."
- Title: [What is feature adoption?](https://www.g2.com/discussions/what-is-feature-adoption) — 1 comment
  > **Top comment:** "In software terms, a feature refers to a specific functionality or capability that is designed and implemented within a software application. Features are..."
- Title: [What is pendo used for?](https://www.g2.com/discussions/what-is-pendo-used-for) — 1 comment
  > **Top comment:** "User analytics and on-screen messages / guides."
- Title: [How can I participate remotely in a PUG?](https://www.g2.com/discussions/how-can-i-participate-remotely-in-a-pug) — 1 comment, 1 upvote
  > **Top comment:** "Right now all of our local user groups are in person and do not have a virtual element as it will not be a great experience for those attending..."

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**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/appcues-vs-pendo-io-pendo)

