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At a Glance
Market Segments
Mid-Market (58.0% of reviews)
Small-Business (60.8% of reviews)
Entry-Level Pricing
Free Trial
Free 1000 Sessions Per Month
Appcues
Star Rating
(341)4.6 out of 5
Market Segments
Mid-Market (58.0% of reviews)
Pros & Cons
Entry-Level Pricing
Free Trial
Free Trial is available
Learn more about AppcuesLogRocket
Star Rating
(2,246)4.6 out of 5
Market Segments
Small-Business (60.8% of reviews)
Pros & Cons
Entry-Level Pricing
Free 1000 Sessions Per Month
Free Trial is available
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Appcues excels in user onboarding with its "Text Bubble Walkthroughs" feature, which provides a seamless experience for new users. In contrast, LogRocket's "Session Replays" feature is praised for its ability to capture user interactions in real-time, allowing teams to analyze user behavior effectively.
- Reviewers mention that Appcues offers strong "Behavior-responsive Messaging" capabilities, enabling personalized user engagement. However, LogRocket shines with its "Error and Bug Tracking" feature, which helps teams quickly identify and resolve issues, enhancing overall product reliability.
- G2 users highlight Appcues' ease of use and setup, scoring 8.4 for "Ease of Setup," while LogRocket outperforms with a score of 9.1, indicating a more straightforward implementation process that users appreciate.
- Users on G2 report that Appcues provides robust "Survey Implementation" tools, allowing for effective user feedback collection. In contrast, LogRocket's "Data Analysis" capabilities are noted for their depth, helping teams derive actionable insights from user data.
- Reviewers say that Appcues has a strong focus on user engagement metrics, scoring 8.6 for "Engagement," while LogRocket's "Real User Monitoring (RUM)" feature, with a score of 8.8, is favored for its ability to provide real-time performance insights.
- Users report that Appcues' "Custom Reports and Dashboards" feature is user-friendly, making it easy to visualize data. However, LogRocket's "Multi-System Monitoring" feature is highlighted for its capability to track performance across various platforms, which is crucial for teams managing multiple products.
Pricing
Entry-Level Pricing
Appcues
Start Free
Free Trial
Full-featured, 14-day free trial of Appcues. No credit card required.
- Boost activation with tailored onboarding
- Improve conversion by reducing time to value
- Create stickiness with feature adoption
LogRocket
FREE FOREVER
Free
1000 Sessions Per Month
- Core LogRocket features
- 3 seats
- 1-month data retention
Free Trial
Appcues
Free Trial is available
LogRocket
Free Trial is available
Ratings
Meets Requirements
8.6
285
8.9
1,978
Ease of Use
8.6
288
8.7
2,015
Ease of Setup
8.3
163
9.0
1,065
Ease of Admin
8.7
149
9.1
663
Quality of Support
9.1
270
8.9
1,267
Has the product been a good partner in doing business?
9.2
147
9.1
584
Product Direction (% positive)
9.0
267
9.0
1,937
Features by Category
Metrics
Not enough data
8.9
330
Not enough data
8.5
304
Not enough data
8.2
292
Not enough data
8.7
306
Not enough data
8.4
290
Not enough data
7.9
271
Not enough data
8.0
260
Not enough data
8.0
258
Not enough data
8.0
264
Reporting
Not enough data
8.6
306
Not enough data
8.0
272
Not enough data
8.0
274
Not enough data
7.9
268
Not enough data
7.8
256
Not enough data
8.0
258
Not enough data
8.3
275
Other
Not enough data
8.5
279
Not enough data
8.1
251
Not enough data
8.3
259
Not enough data
7.6
229
Not enough data
7.3
152
Not enough data
Feature Not Available
Not enough data
7.8
231
Agentic AI - Digital Analytics
Not enough data
7.2
18
Not enough data
6.8
18
Not enough data
6.8
18
Not enough data
6.9
18
Administration
Not enough data
8.2
319
Not enough data
8.3
313
Not enough data
8.7
362
Not enough data
8.3
342
User Behavior
Not enough data
8.9
1221
|
Verified
Not enough data
8.7
1202
|
Verified
Not enough data
7.9
1095
|
Verified
A/B Testing
Not enough data
8.4
1150
|
Verified
Not enough data
7.1
855
Not enough data
7.8
973
Not enough data
7.1
862
|
Verified
Visitor Information
Not enough data
8.7
1238
|
Verified
Not enough data
8.3
1201
Agentic AI - Session Replay
Not enough data
7.0
149
User Analysis
8.5
153
Not enough data
7.5
177
Not enough data
User Support
8.5
180
Not enough data
7.0
102
Not enough data
8.1
147
Not enough data
Walkthrough Type
8.1
119
Not enough data
8.9
178
Not enough data
Platform Basics - Digital Adoption Platform
8.8
8
Not enough data
9.4
9
Not enough data
Analytics - Digital Adoption Platform
7.7
8
Not enough data
Functions - Digital Adoption Platform
8.1
8
Not enough data
8.5
8
Not enough data
Agentic AI - Digital Adoption Platform
Not enough data
Not enough data
Campaigns
8.9
21
Not enough data
7.9
18
Not enough data
8.4
16
Not enough data
9.4
20
Not enough data
Not enough data
Not enough data
Analytics
8.9
15
Not enough data
Not enough data
Not enough data
Optimization
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Push Notification
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Product Analytics
Not enough data
7.7
368
Not enough data
8.3
407
Not enough data
7.5
372
Not enough data
7.5
364
Not enough data
7.2
362
Not enough data
7.3
340
Not enough data
Feature Not Available
Not enough data
7.5
354
Agentic AI - Product Analytics
Not enough data
6.2
41
Not enough data
5.9
40
Not enough data
6.4
40
Not enough data
6.2
41
Segmentation
Not enough data
Not enough data
Not enough data
Not enough data
Targeting
Not enough data
Not enough data
Not enough data
Not enough data
Triggered Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Personalized Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Personalization Engines
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Bug Reporting
Not enough data
8.0
776
Not enough data
7.8
730
Not enough data
7.6
724
Bug Monitoring
Not enough data
8.4
843
Not enough data
8.5
873
Not enough data
7.8
841
Agentic AI - Bug Tracking
Not enough data
6.8
63
Not enough data
6.9
63
Not enough data
6.9
61
Monitoring
Not enough data
8.3
380
Not enough data
8.5
393
Not enough data
8.6
396
Not enough data
7.4
333
Not enough data
8.0
337
Response
Not enough data
8.6
416
Not enough data
8.2
369
Not enough data
8.1
371
Agentic AI - Application Performance Monitoring (APM)
Not enough data
6.9
12
Not enough data
6.1
12
Not enough data
6.5
12
Not enough data
6.5
12
Not enough data
7.1
13
Performance
Not enough data
8.7
389
Not enough data
8.2
358
Functionality
Not enough data
7.9
329
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
7.7
320
Agentic AI - Heatmap Tools
Not enough data
6.9
17
Not enough data
7.5
17
Not enough data
7.1
16
Not enough data
7.0
16
Not enough data
7.6
15
Not enough data
7.3
16
Analysis
Not enough data
7.8
191
Not enough data
8.0
191
Not enough data
7.7
186
Not enough data
7.9
189
Not enough data
8.3
198
Reporting
Not enough data
8.5
213
Not enough data
9.4
221
Not enough data
8.9
205
Not enough data
8.0
195
Agentic AI - Personalization
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analysis
6.7
6
Not enough data
6.4
6
Not enough data
5.6
6
Not enough data
6.7
6
Not enough data
Campaigns
5.8
6
Not enough data
6.9
6
Not enough data
4.7
6
Not enough data
5.0
6
Not enough data
5.8
6
Not enough data
6.9
6
Not enough data
Engagement
5.3
6
Not enough data
Platform
7.5
6
Not enough data
5.8
6
Not enough data
6.9
6
Not enough data
Agentic AI - Mobile Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Variation Testing
5.2
10
Feature Not Available
7.0
10
Feature Not Available
7.6
11
7.7
78
6.8
10
Feature Not Available
Feature Not Available
Feature Not Available
6.5
10
Feature Not Available
Reporting
8.5
11
8.0
152
7.7
11
8.3
158
Personalization
8.5
11
Feature Not Available
8.0
11
Feature Not Available
7.4
11
8.3
124
Administration
7.6
11
8.5
131
7.8
10
8.6
128
8.5
11
8.8
139
9.1
11
8.6
134
Categories
Categories
Shared Categories
Appcues and LogRocket are categorized as Mobile App Optimization
Unique Categories
Appcues is categorized as Digital Adoption Platform, Personalization, Mobile Marketing, Personalization Engines, and Push Notification
LogRocket is categorized as Product Analytics, Session Replay, Digital Analytics, Application Performance Monitoring (APM), Heatmap Tools, and Bug Tracking
Reviews
Reviewers' Company Size
Appcues
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
LogRocket
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
33.4%
Information Technology and Services
15.7%
Marketing and Advertising
8.9%
Financial Services
6.5%
Internet
4.7%
Other
30.8%
Computer Software
28.8%
Information Technology and Services
13.1%
Financial Services
11.1%
Marketing and Advertising
2.5%
Insurance
2.2%
Other
42.4%
Discussions
What does Appcues do?
3 Comments
BE
Appcues allows you to easily add tutorial and/or introductory cues to your website.Read more
How do I use Appcues?
3 Comments
SS
We used Appcues to engage with our customers, give our product owners more tools to learn from their experiences on the site, and collect NPI scores and...Read more
What is the best way to track progress of individual users through the adoption process so that we can create follow up tasks?
1 Comment
Official Response from Appcues
Hey Kushal! The best way to do this is to click and track an event using the Appcues Builder and then create a Goal and assign it to your flow. Read more
Is there a way to initialize Logrocket to update the user's name?
3 Comments
BB
Yes, you can do this:
LogRocket.identify(username, {
name,
email: username,
});Read more
How could I use session recording within an automated selenium test to generate user manuals?
1 Comment
LD
question
Read more
What are the best practices when it comes to masking or excluding the data from collection?
1 Comment
CK
Hi Bakul, great question! We would recommend hiding any sensitive user information such as passwords, credit card information, and personal data.
If you...Read more
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