Compare Appcues and Insider One 
Featured Products
At a Glance
Market Segments
Mid-Market (58.1% of reviews)
Mid-Market (45.3% of reviews)
Entry-Level Pricing
Free Trial
No pricing available
Appcues
Star Rating
(342)4.6 out of 5
Market Segments
Mid-Market (58.1% of reviews)
Pros & Cons
Entry-Level Pricing
Free Trial
Free Trial is available
Learn more about AppcuesInsider One
Star Rating
(1,347)4.8 out of 5
Market Segments
Mid-Market (45.3% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Free Trial is available
Learn more about Insider OneSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Appcues excels in user-friendliness, with many users appreciating its intuitive build interface. They highlight how easy it is to create onboarding flows and surveys, making it a powerful tool for enhancing user engagement.
- Users say that Insider One stands out for its advanced segmentation capabilities, allowing businesses to tailor their marketing efforts based on actual consumer behavior rather than just demographics. This feature has been particularly beneficial for companies looking to engage diverse user groups effectively.
- Reviewers mention that while Appcues is customizable and easy to set up, it may not always meet specific workflow needs as seamlessly as Insider One. Users have noted some configuration challenges that could hinder its effectiveness in certain scenarios.
- According to verified reviews, Insider One receives high marks for its quality of support, with users praising the responsiveness and effectiveness of the customer service team. This level of support can be crucial for businesses that require quick resolutions to technical issues.
- G2 reviewers highlight that Appcues is particularly effective for onboarding new users, with its ability to track events and gather feedback being a significant advantage. This feature helps businesses onboard users quickly and efficiently, enhancing overall user experience.
- Users report that Insider One's diverse tools allow even large corporations to execute campaigns swiftly, making it a robust choice for businesses that need to scale their marketing efforts rapidly. This flexibility is a key differentiator in a competitive market.
Pricing
Entry-Level Pricing
Appcues
Start Free
Free Trial
Full-featured, 14-day free trial of Appcues. No credit card required.
- Boost activation with tailored onboarding
- Improve conversion by reducing time to value
- Create stickiness with feature adoption
Insider One
No pricing availableFree Trial
Appcues
Free Trial is available
Insider One
Free Trial is available
Ratings
Meets Requirements
8.6
286
9.4
1,212
Ease of Use
8.6
289
9.4
1,228
Ease of Setup
8.3
164
9.0
676
Ease of Admin
8.7
149
9.1
346
Quality of Support
9.1
271
9.6
1,210
Has the product been a good partner in doing business?
9.2
147
9.4
348
Product Direction (% positive)
9.0
268
9.8
1,166
Features by Category
Email Marketing
Not enough data
9.6
519
Not enough data
9.6
496
Not enough data
9.6
497
Not enough data
9.6
438
Online Marketing
Not enough data
Feature Not Available
Not enough data
9.6
537
Not enough data
9.6
556
Not enough data
9.5
540
Not enough data
Feature Not Available
Lead Management
Not enough data
9.5
507
Not enough data
9.5
507
Not enough data
9.6
561
Not enough data
Feature Not Available
Not enough data
9.5
485
Not enough data
9.5
455
Not enough data
9.5
488
Not enough data
9.5
474
Campaign Management
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Social
Not enough data
Feature Not Available
Not enough data
9.3
441
Not enough data
9.4
451
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Reporting & Analytics
Not enough data
9.4
538
Not enough data
9.4
534
Not enough data
9.4
524
Not enough data
9.4
522
Not enough data
9.1
421
Platform
Not enough data
9.5
534
Not enough data
9.5
282
Not enough data
9.6
510
Not enough data
9.5
442
Not enough data
9.4
450
Not enough data
9.5
497
Not enough data
9.4
429
Agentic AI - Marketing Automation
Not enough data
8.9
24
Not enough data
8.8
24
Not enough data
8.9
24
Not enough data
8.8
24
Not enough data
8.8
24
Not enough data
8.8
24
Integration
Not enough data
9.4
505
Not enough data
9.4
502
Not enough data
9.4
459
Visitor Behavior
Not enough data
9.5
585
Not enough data
9.6
605
Not enough data
9.5
545
Templates
Not enough data
9.5
562
Not enough data
9.5
609
Not enough data
9.6
600
Personalization
Not enough data
9.6
593
Not enough data
9.5
578
Not enough data
9.6
591
Not enough data
9.4
521
Not enough data
9.5
572
Not enough data
9.6
579
Not enough data
9.6
609
Not enough data
9.6
591
Multichannel
Not enough data
9.6
595
Not enough data
9.5
529
Not enough data
9.6
590
Administration
Not enough data
9.6
585
Not enough data
9.4
605
Not enough data
9.5
578
Not enough data
9.4
581
Agentic AI - E-Commerce Personalization
Not enough data
8.3
20
Not enough data
8.2
20
User Analysis
8.5
153
Not enough data
7.5
177
Not enough data
User Support
8.5
180
Not enough data
7.0
102
Not enough data
8.1
147
Not enough data
Walkthrough Type
8.1
119
Not enough data
8.9
178
Not enough data
Platform Basics - Digital Adoption Platform
8.8
8
Not enough data
9.5
10
Not enough data
Analytics - Digital Adoption Platform
7.7
8
Not enough data
Functions - Digital Adoption Platform
8.1
8
Not enough data
8.7
9
Not enough data
Agentic AI - Digital Adoption Platform
Not enough data
Not enough data
Campaigns
8.9
21
Not enough data
7.9
18
Not enough data
8.4
16
Not enough data
9.4
20
Not enough data
Not enough data
Not enough data
Analytics
8.9
15
Not enough data
Not enough data
Not enough data
Optimization
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Push Notification
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Segmentation
Not enough data
9.7
605
Not enough data
9.6
583
Targeting
Not enough data
9.6
596
Not enough data
9.6
564
Triggered Content
Not enough data
9.5
503
Not enough data
9.5
503
Not enough data
9.7
555
Personalized Content
Not enough data
9.6
542
Not enough data
9.6
517
Not enough data
9.6
578
Agentic AI - Personalization Engines
Not enough data
8.7
13
Not enough data
8.7
13
Not enough data
8.7
13
Not enough data
8.7
13
Not enough data
8.7
13
Not enough data
8.7
13
Text Messaging
Not enough data
9.6
86
Not enough data
9.4
79
Not enough data
9.5
80
Not enough data
9.4
81
Not enough data
9.4
87
Not enough data
9.4
84
Not enough data
9.5
87
Not enough data
9.4
81
SMS Platform
Not enough data
9.4
84
Not enough data
9.5
86
Not enough data
9.3
78
Not enough data
Feature Not Available
Not enough data
9.3
85
Not enough data
9.3
86
Agentic AI - SMS Marketing
Not enough data
8.8
20
Not enough data
8.8
20
Not enough data
8.7
20
Not enough data
8.8
20
Not enough data
8.8
20
Not enough data
8.7
20
Data Sourcing
Not enough data
9.5
585
|
Verified
Not enough data
9.5
571
|
Verified
Not enough data
9.6
379
Not enough data
9.5
601
|
Verified
Intelligence
Not enough data
9.4
608
|
Verified
Not enough data
9.4
579
|
Verified
Not enough data
9.6
569
|
Verified
Platform Basics
Not enough data
9.5
661
|
Verified
Not enough data
9.5
659
|
Verified
Platform Data
Not enough data
9.4
640
|
Verified
Not enough data
9.4
616
|
Verified
Not enough data
9.3
653
|
Verified
Not enough data
9.3
618
Platform Additional Functionality
Not enough data
9.5
621
|
Verified
Not enough data
9.4
620
|
Verified
Not enough data
9.4
605
Agentic AI - Customer Journey Analytics
Not enough data
8.6
34
Not enough data
8.5
33
Not enough data
8.6
33
Not enough data
8.6
31
Search Setup
Not enough data
9.5
57
Not enough data
9.6
58
Not enough data
9.5
56
Not enough data
9.6
54
Product Discovery
Not enough data
9.7
62
Not enough data
9.6
60
Not enough data
9.5
60
Not enough data
9.6
53
Not enough data
9.7
57
Integration
Not enough data
9.6
62
Not enough data
9.7
55
Not enough data
9.6
58
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Bot Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
WhatsApp Messaging - WhatsApp Marketing
Not enough data
9.4
49
Not enough data
9.5
56
Not enough data
9.5
49
Not enough data
9.6
53
Not enough data
9.5
50
Not enough data
9.2
49
WhatsApp Business Platform - WhatsApp Marketing
Not enough data
9.6
51
Not enough data
9.5
50
Not enough data
9.4
48
Not enough data
9.3
49
Conversational AI - Conversational Commerce Platforms
Not enough data
8.5
18
Not enough data
8.9
15
Not enough data
8.4
17
Not enough data
Feature Not Available
Not enough data
8.2
14
Platform integration - Conversational Commerce Platforms
Not enough data
8.6
15
Not enough data
8.2
16
Not enough data
Feature Not Available
Not enough data
8.0
14
Analytics and Reporting - Conversational Commerce Platforms
Not enough data
Feature Not Available
Not enough data
8.7
13
Agentic AI - Personalization
Not enough data
8.8
31
Not enough data
8.7
30
Not enough data
8.7
31
Not enough data
8.6
31
Not enough data
8.7
31
Not enough data
8.7
34
Analysis
6.7
6
9.3
624
6.4
6
9.4
708
5.6
6
9.3
557
|
Verified
6.7
6
9.4
606
|
Verified
Campaigns
5.8
6
9.4
579
|
Verified
6.9
6
9.7
710
|
Verified
4.7
6
9.4
494
5.0
6
9.2
487
5.8
6
9.6
586
|
Verified
6.9
6
9.6
679
|
Verified
Engagement
5.3
6
9.6
630
Platform
7.5
6
9.6
678
5.8
6
9.4
635
|
Verified
Feature Not Available
9.5
545
Agentic AI - Mobile Marketing
Not enough data
8.9
32
Not enough data
9.0
30
Not enough data
9.0
32
Not enough data
9.0
29
Not enough data
8.9
31
Not enough data
9.0
30
Variation Testing
5.2
10
Not enough data
7.0
10
Not enough data
7.6
11
Not enough data
6.8
10
Not enough data
Feature Not Available
Not enough data
6.5
10
Not enough data
Reporting
8.5
11
Not enough data
7.7
11
Not enough data
Personalization
8.5
11
Not enough data
8.0
11
Not enough data
7.4
11
Not enough data
Administration
7.6
11
Not enough data
7.8
10
Not enough data
8.5
11
Not enough data
9.1
11
Not enough data
Categories
Categories
Shared Categories
Appcues and Insider One are categorized as Personalization, Mobile Marketing, and Personalization Engines
Unique Categories
Reviews
Reviewers' Company Size
Appcues
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Insider One
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
33.3%
Information Technology and Services
15.6%
Marketing and Advertising
8.8%
Financial Services
6.5%
Internet
4.7%
Other
31.0%
Retail
25.6%
Apparel & Fashion
10.0%
Cosmetics
3.9%
Financial Services
3.9%
Food & Beverages
3.8%
Other
52.9%
Alternatives
Discussions
What does Appcues do?
3 Comments
BE
Appcues allows you to easily add tutorial and/or introductory cues to your website.Read more
How do I use Appcues?
3 Comments
SS
We used Appcues to engage with our customers, give our product owners more tools to learn from their experiences on the site, and collect NPI scores and...Read more
What is the best way to track progress of individual users through the adoption process so that we can create follow up tasks?
1 Comment
Official Response from Appcues
Hey Kushal! The best way to do this is to click and track an event using the Appcues Builder and then create a Goal and assign it to your flow. Read more
How effective is the tool at new acquisition and driving traffic to website?
3 Comments
CS
Very effective with the direct integration into Ad Managers, like Facebook & Google. Using AI to create powerful segments to find new users. Awesome work. Read more
Is it possible for insider future development to reduce the setup process?
1 Comment
DM
We are constantly aiming to make the setup easier and faster for our customers. Based on our user's ratings on G2, we offer the fastest time to value and...Read more
how do i experiment using insider with internal RFM analytic?
1 Comment
NM
Hello Imam,
Insider's RFM Analytic method enables you to analyze a user's past transaction data and create different segment groups based on their purchase...Read more
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