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Compare Appcues and Contentsquare 
At a Glance
Market Segments
Mid-Market (58.1% of reviews)
Enterprise (50.3% of reviews)
Entry-Level Pricing
Free Trial
Free
Appcues
Star Rating
(342)4.6 out of 5
Market Segments
Mid-Market (58.1% of reviews)
Pros & Cons
Entry-Level Pricing
Free Trial
Free Trial is available
Learn more about AppcuesContentsquare
Star Rating
(509)4.7 out of 5
Market Segments
Enterprise (50.3% of reviews)
Pros & Cons
Entry-Level Pricing
Free
Free Trial is available
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Appcues excels in user-friendliness, particularly with its intuitive build interface. Users appreciate how easy it is to create onboarding flows and surveys, which significantly enhances their ability to onboard new users quickly.
- Users say that Contentsquare stands out for its powerful analytics capabilities. Reviewers highlight its ability to analyze user interactions on websites, making it easier to understand customer engagement and behavior, which is crucial for optimizing user experience.
- According to verified reviews, Appcues receives high praise for its customer support. Users mention that the support team is responsive and attentive, often escalating issues to technical support when necessary, which fosters a strong partnership with clients.
- Reviewers mention that Contentsquare is particularly accessible for both beginners and advanced users. Its easy-to-use interface and visual tools help new team members quickly grasp user behavior analysis, making it a versatile choice for teams of varying expertise.
- G2 reviewers highlight that while Appcues has a strong focus on onboarding and user engagement, it may not meet all advanced testing needs, as indicated by lower scores in A/B testing capabilities compared to Contentsquare, which offers more robust options in this area.
- Users report that Contentsquare's visual representation of data is a significant advantage, allowing teams to easily communicate insights about site behavior to partners. This feature is particularly beneficial for organizations looking to enhance collaboration across departments.
Pricing
Entry-Level Pricing
Appcues
Start Free
Free Trial
Full-featured, 14-day free trial of Appcues. No credit card required.
- Boost activation with tailored onboarding
- Improve conversion by reducing time to value
- Create stickiness with feature adoption
Contentsquare
Free plan
Free
A simple way to get started
- Up to 20k monthly sessions
- Session Replay and unlimited heatmaps
- 1 month of data access
Free Trial
Appcues
Free Trial is available
Contentsquare
Free Trial is available
Ratings
Meets Requirements
8.6
286
8.9
341
Ease of Use
8.6
289
8.5
340
Ease of Setup
8.3
164
7.6
125
Ease of Admin
8.7
149
8.4
100
Quality of Support
9.1
271
9.4
336
Has the product been a good partner in doing business?
9.2
147
9.2
99
Product Direction (% positive)
9.0
268
9.3
297
Features by Category
Metrics
Not enough data
9.0
153
Not enough data
9.2
155
Not enough data
9.1
155
Not enough data
8.6
140
Not enough data
8.8
132
Not enough data
8.9
114
Not enough data
8.7
109
Not enough data
9.0
154
Not enough data
9.1
142
Reporting
Not enough data
8.6
135
Not enough data
8.8
117
Not enough data
8.2
129
Not enough data
8.9
160
Not enough data
9.0
131
Not enough data
8.6
106
Not enough data
8.6
146
Other
Not enough data
8.7
113
Not enough data
8.0
98
Not enough data
8.8
107
Not enough data
8.3
107
Not enough data
9.0
126
Not enough data
8.2
62
Not enough data
8.7
87
Agentic AI - Digital Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
8.0
5
Not enough data
8.3
5
Administration
Not enough data
8.3
104
Not enough data
8.4
93
Not enough data
8.8
135
Not enough data
9.0
125
User Identification
Not enough data
8.5
11
Not enough data
9.0
22
Not enough data
8.3
9
Tracking & Reporting
Not enough data
9.0
15
Not enough data
8.4
18
Not enough data
8.3
7
Not enough data
8.3
22
Not enough data
9.3
22
Not enough data
8.8
17
Metrics
Not enough data
9.2
26
Not enough data
9.3
23
Not enough data
8.8
20
Not enough data
8.9
16
Not enough data
9.0
25
User Behavior
Not enough data
9.4
123
|
Verified
Not enough data
8.8
112
|
Verified
Not enough data
9.0
115
|
Verified
A/B Testing
Not enough data
8.5
90
|
Verified
Not enough data
8.4
58
Not enough data
9.1
126
Not enough data
7.8
66
|
Verified
Visitor Information
Not enough data
8.0
81
|
Verified
Not enough data
8.0
81
Agentic AI - Session Replay
Not enough data
7.6
12
User Analysis
8.5
153
Not enough data
7.5
177
Not enough data
User Support
8.5
180
Not enough data
7.0
102
Not enough data
8.1
147
Not enough data
Walkthrough Type
8.1
119
Not enough data
8.9
178
Not enough data
Platform Basics - Digital Adoption Platform
8.8
8
Not enough data
9.5
10
Not enough data
Analytics - Digital Adoption Platform
7.7
8
Not enough data
Functions - Digital Adoption Platform
8.1
8
Not enough data
8.7
9
Not enough data
Agentic AI - Digital Adoption Platform
Not enough data
Not enough data
Campaigns
8.9
21
Not enough data
7.9
18
Not enough data
8.4
16
Not enough data
9.4
20
Not enough data
Not enough data
Not enough data
Analytics
8.9
15
Not enough data
Not enough data
Not enough data
Optimization
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Push Notification
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Product Analytics
Not enough data
8.6
26
Not enough data
8.9
32
Not enough data
9.1
39
Not enough data
9.4
38
Not enough data
8.8
30
Not enough data
8.8
26
Not enough data
8.5
24
Not enough data
8.8
26
Agentic AI - Product Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Segmentation
Not enough data
Not enough data
Not enough data
Not enough data
Targeting
Not enough data
Not enough data
Not enough data
Not enough data
Triggered Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Personalized Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Personalization Engines
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Experience
Not enough data
8.9
28
Not enough data
9.4
40
Not enough data
9.6
38
Agentic AI - Digital Experience Monitoring (DEM)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management
Not enough data
9.3
26
Not enough data
8.7
28
Not enough data
7.6
21
Performance
Not enough data
8.9
20
Not enough data
9.4
29
Not enough data
8.6
27
Not enough data
8.3
19
Platform Basics
Not enough data
8.3
52
Not enough data
8.1
60
Not enough data
8.4
63
Not enough data
7.9
42
Not enough data
8.8
33
Agentic AI - Customer Journey Mapping
Not enough data
7.9
7
Platform Basics
Not enough data
8.7
78
Not enough data
9.0
110
Platform Data
Not enough data
8.8
115
Not enough data
8.6
80
Not enough data
8.8
117
Not enough data
8.6
80
Platform Additional Functionality
Not enough data
9.0
123
Not enough data
8.4
77
Not enough data
8.1
70
Agentic AI - Customer Journey Analytics
Not enough data
6.8
10
Not enough data
7.0
9
Not enough data
8.0
9
Not enough data
7.8
9
Agentic AI - Heatmap Tools
Not enough data
8.1
6
Not enough data
7.5
6
Not enough data
7.2
6
Not enough data
7.5
6
Not enough data
7.8
6
Not enough data
8.6
6
Analysis
Not enough data
9.0
121
Not enough data
9.0
124
Not enough data
9.1
114
Not enough data
8.9
119
Not enough data
9.2
124
Reporting
Not enough data
9.3
137
Not enough data
8.7
129
Not enough data
8.8
116
Not enough data
9.0
118
Agentic AI - Personalization
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analysis
6.7
6
Not enough data
6.4
6
Not enough data
5.6
6
Not enough data
6.7
6
Not enough data
Campaigns
5.8
6
Not enough data
6.9
6
Not enough data
4.7
6
Not enough data
5.0
6
Not enough data
5.8
6
Not enough data
6.9
6
Not enough data
Engagement
5.3
6
Not enough data
Platform
7.5
6
Not enough data
5.8
6
Not enough data
Feature Not Available
Not enough data
Agentic AI - Mobile Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Metrics
Not enough data
9.2
26
Not enough data
9.3
23
Not enough data
8.8
20
Not enough data
8.9
16
Not enough data
9.0
25
Variation Testing
5.2
10
8.8
7
7.0
10
Not enough data
7.6
11
9.3
14
6.8
10
9.4
11
Feature Not Available
8.6
6
6.5
10
9.0
5
Reporting
8.5
11
9.0
15
7.7
11
9.0
16
Personalization
8.5
11
8.3
10
8.0
11
9.3
9
7.4
11
9.1
11
Administration
7.6
11
8.3
9
7.8
10
8.7
9
8.5
11
9.5
16
9.1
11
9.3
14
Categories
Categories
Shared Categories
Appcues and Contentsquare are categorized as Mobile App Optimization
Unique Categories
Appcues is categorized as Digital Adoption Platform, Personalization, Mobile Marketing, Personalization Engines, and Push Notification
Contentsquare is categorized as Session Replay, Customer Journey Analytics, Customer Journey Mapping, Digital Experience Monitoring (DEM), Heatmap Tools, Digital Analytics, Product Analytics, and Mobile App Analytics
Reviews
Reviewers' Company Size
Appcues
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Contentsquare
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
33.3%
Information Technology and Services
15.6%
Marketing and Advertising
8.8%
Financial Services
6.5%
Internet
4.7%
Other
31.0%
Retail
18.3%
Apparel & Fashion
12.5%
Telecommunications
5.8%
Computer Software
4.9%
Insurance
4.3%
Other
54.2%
Discussions
What does Appcues do?
3 Comments
BE
Appcues allows you to easily add tutorial and/or introductory cues to your website.Read more
How do I use Appcues?
3 Comments
SS
We used Appcues to engage with our customers, give our product owners more tools to learn from their experiences on the site, and collect NPI scores and...Read more
What is the best way to track progress of individual users through the adoption process so that we can create follow up tasks?
1 Comment
Official Response from Appcues
Hey Kushal! The best way to do this is to click and track an event using the Appcues Builder and then create a Goal and assign it to your flow. Read more
Contentsquare has no discussions with answers
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