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At a Glance
Market Segments
Small-Business (35.3% of reviews)
Small-Business (51.1% of reviews)
Entry-Level Pricing
No pricing available
Contact Us
Appbot
Star Rating
(18)4.6 out of 5
Market Segments
Small-Business (35.3% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
No pricing available
Learn more about AppbotBirdeye
Star Rating
(3,689)4.7 out of 5
Market Segments
Small-Business (51.1% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us
Free Trial is available
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Birdeye excels in its Quality of Support with a score of 9.4, while Appbot has a slightly lower score of 9.7. Reviewers mention that Birdeye's support team is responsive and helpful, making it a reliable partner for small businesses.
- Reviewers mention that Birdeye's Patient Feedback Management feature scores 9.2, which is higher than Appbot's 7.8 in Sentiment Analysis. Users say that Birdeye provides more comprehensive tools for gathering and analyzing patient feedback, which is crucial for healthcare providers.
- Users on G2 highlight that Birdeye's Text Messaging capabilities, particularly Two-Way Text Messaging at 9.1, are superior to Appbot's offerings. Reviewers mention that this feature allows for better engagement with customers, enhancing communication efficiency.
- G2 users report that Appbot shines in Generative AI features, particularly in AI Text Generation with a score of 8.7, while Birdeye's score is lower. Users say that Appbot's AI capabilities help streamline content creation and improve customer interactions.
- Reviewers mention that Birdeye's Online Listings management feature scores 9.1, which is higher than Appbot's offerings. Users report that Birdeye provides better tools for managing online presence across various platforms, which is essential for local businesses.
- Users say that Appbot's Social Media Management features, particularly in Social Analytics and Campaign Optimization, are rated higher than Birdeye's. Reviewers mention that Appbot offers more robust analytics tools that help businesses optimize their social media strategies effectively.
Pricing
Entry-Level Pricing
Appbot
No pricing availableBirdeye
Starter
Contact Us
Improve reputation and rank at the top of local search.
- https://birdeye.com/pricing/
- Reviews AI
- Listings AI
Free Trial
Appbot
Free Trial is available
Birdeye
Free Trial is available
Ratings
Meets Requirements
9.2
14
9.3
3,158
Ease of Use
9.2
13
9.3
3,213
Ease of Setup
9.3
9
9.1
2,299
Ease of Admin
9.4
9
9.3
1,909
Quality of Support
9.7
11
9.4
3,018
Has the product been a good partner in doing business?
9.6
9
9.5
1,911
Product Direction (% positive)
8.3
14
9.5
3,122
Features by Category
Messenger
Not enough data
8.8
383
|
Verified
Not enough data
8.6
381
|
Verified
Not enough data
8.8
386
|
Verified
Not enough data
8.9
383
|
Verified
Channels
Not enough data
8.9
399
|
Verified
Not enough data
8.9
390
|
Verified
Not enough data
9.0
399
|
Verified
Not enough data
8.1
324
|
Verified
Not enough data
8.3
316
|
Verified
Customers
Not enough data
8.9
388
|
Verified
Not enough data
8.7
377
Not enough data
9.0
386
|
Verified
Not enough data
8.7
370
|
Verified
Not enough data
8.6
351
Agentic AI - Conversational Marketing
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.2
30
Not enough data
8.5
30
Not enough data
8.5
31
Not enough data
Feature Not Available
Not enough data
8.6
30
Text Messaging
Not enough data
9.0
267
Not enough data
9.1
266
Not enough data
8.8
244
Not enough data
9.0
278
Not enough data
Feature Not Available
Not enough data
8.8
242
Not enough data
8.9
253
Not enough data
Feature Not Available
SMS Platform
Not enough data
9.0
261
Not enough data
9.0
261
Not enough data
8.6
203
Not enough data
8.4
206
Not enough data
8.2
188
Not enough data
8.6
204
Agentic AI - SMS Marketing
Not enough data
7.5
37
Not enough data
7.6
38
Not enough data
7.8
37
Not enough data
7.6
36
Not enough data
7.6
36
Not enough data
7.7
37
Listing Management
Not enough data
8.9
445
|
Verified
Not enough data
8.8
417
|
Verified
Not enough data
8.5
373
Not enough data
8.8
438
|
Verified
Performance
Not enough data
8.9
488
|
Verified
Not enough data
9.0
487
|
Verified
Payment Processing
Not enough data
8.9
42
Not enough data
9.0
42
Not enough data
9.3
42
Not enough data
8.7
38
Administration
Not enough data
8.9
40
Not enough data
8.5
38
Not enough data
8.2
41
Not enough data
8.0
36
Not enough data
8.6
37
Not enough data
8.6
37
Not enough data
8.5
37
Payment Options
Not enough data
7.7
37
Not enough data
9.0
41
Security
Not enough data
8.5
36
Platform
Not enough data
8.6
37
Not enough data
8.4
38
Local Search Optimization
Not enough data
8.6
214
Not enough data
9.1
365
|
Verified
Not enough data
9.2
378
|
Verified
Not enough data
9.4
388
|
Verified
Not enough data
8.8
354
Not enough data
9.1
384
|
Verified
Content & Collaboration
Not enough data
8.6(won by default)
412
Not enough data
8.4(won by default)
405
Not enough data
8.7(won by default)
412
Not enough data
8.4(won by default)
396
Not enough data
8.8(won by default)
406
Not enough data
8.5(won by default)
403
Social Management
Not enough data
8.7(won by default)
454
Not enough data
8.9(won by default)
455
Not enough data
8.5(won by default)
442
Not enough data
8.8(won by default)
445
Not enough data
7.9(won by default)
424
Not enough data
8.4(won by default)
422
Not enough data
8.4(won by default)
376
Agentic AI - Social Media Management
Not enough data
7.9(won by default)
90
Not enough data
8.1(won by default)
89
Not enough data
8.0(won by default)
90
Not enough data
8.2(won by default)
91
Not enough data
8.1(won by default)
91
Not enough data
8.2(won by default)
90
Not enough data
8.3(won by default)
91
Analytics
Not enough data
8.7
489
Not enough data
8.9
485
Not enough data
8.7
466
Not enough data
8.0
414
Customization
Not enough data
8.5
422
Not enough data
8.2
405
Not enough data
8.6
432
Not enough data
8.4
413
Generative AI
Not enough data
8.6
354
Not enough data
8.7
355
Agentic AI - Experience Management
Not enough data
7.9
56
Not enough data
8.2
55
Not enough data
8.2
55
Not enough data
8.2
55
Responses
Not enough data
9.4
14
Not enough data
9.3
15
Not enough data
8.8
13
Automation - AI Agents
Not enough data
8.3
12
Not enough data
9.0
12
Not enough data
8.9
12
Not enough data
8.9
12
Not enough data
9.2
12
Platform
Not enough data
9.2
13
Not enough data
9.3
12
Not enough data
9.0
13
Autonomy - AI Agents
Not enough data
8.5
13
Not enough data
8.3
12
Not enough data
8.5
12
Not enough data
8.2
12
Generative AI
Not enough data
8.8
14
Not enough data
9.0
13
Patient-Centered Functions
Not enough data
9.0
210
Not enough data
9.2
210
Not enough data
8.0
189
Not enough data
8.8
203
Not enough data
7.8
187
Operations
Not enough data
8.8
214
Not enough data
8.7
203
Not enough data
8.2
205
Not enough data
8.8
200
Not enough data
9.0
204
Not enough data
8.0
195
Not enough data
7.9
189
Generative AI
Not enough data
Feature Not Available
Responses
Not enough data
8.8
234
Not enough data
8.7
231
Not enough data
8.7
222
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Platform
Not enough data
9.0
238
Not enough data
8.8
225
Not enough data
8.9
235
Not enough data
8.9
228
Not enough data
Feature Not Available
Not enough data
8.9
222
Not enough data
9.0
236
Generative AI
Not enough data
8.4
154
Not enough data
8.7
150
Feedback Management
Not enough data
8.7
520
Not enough data
Feature Not Available
Not enough data
9.0
600
Feedback Analysis
Not enough data
8.7
527
Not enough data
8.8
530
Not enough data
8.6
521
Feedback Sources
Not enough data
9.5
669
Not enough data
9.1
582
Not enough data
Feature Not Available
Not enough data
9.0
551
Generative AI
Not enough data
8.7
427
Not enough data
8.7
420
Conversational Platform
Not enough data
8.8
386
Not enough data
Feature Not Available
Not enough data
8.8
341
Not enough data
8.9
311
Support Automation
Not enough data
8.7
332
Not enough data
8.7
339
Not enough data
8.8
331
Not enough data
8.6
298
Generative AI
Not enough data
8.4
236
Not enough data
8.4
234
Generative AI
Not enough data
8.6
181
Not enough data
8.6
180
Not enough data
8.1
171
Communication
Not enough data
9.0
353
|
Verified
Not enough data
9.1
378
|
Verified
Not enough data
8.6
267
Not enough data
9.2
353
|
Verified
Not enough data
8.4
244
Internal Use
Not enough data
8.8
499
|
Verified
Not enough data
9.0
349
|
Verified
Not enough data
8.7
267
Not enough data
8.8
273
Not enough data
9.2
331
|
Verified
Not enough data
8.7
271
Content Generation - AI Content Creation Platforms
Not enough data
7.6
24
Not enough data
8.1
24
Not enough data
8.5
24
Management - AI Content Creation Platforms
Not enough data
7.9
22
Not enough data
8.6
24
Not enough data
8.6
24
AI Visibility & Tracking
Not enough data
Not enough data
Not enough data
Not enough data
Sentiment & Brand Analysis
Not enough data
Not enough data
Not enough data
Not enough data
Competitive Benchmarking
Not enough data
Not enough data
Not enough data
Not enough data
AI Content Optimization
Not enough data
Not enough data
Not enough data
Not enough data
Reporting & Alerts
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Customer Advocacy
Not enough data
8.6
49
Not enough data
8.5
49
Not enough data
8.6
49
Consumer Intelligence
9.5
13
|
Verified
9.2
1819
|
Verified
Feature Not Available
8.6
1418
|
Verified
7.8
13
|
Verified
8.8
1602
|
Verified
Reporting
Feature Not Available
Feature Not Available
Not enough data
8.8
1591
|
Verified
9.2
13
|
Verified
9.2
1853
|
Verified
Media Monitoring
8.3
10
|
Verified
8.7
1617
|
Verified
Feature Not Available
8.6
1439
|
Verified
Feature Not Available
8.4
1268
In-House Management
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
Generative AI
Not enough data
Feature Not Available
Agentic AI - Online Reputation Management
Not enough data
8.0
297
Not enough data
8.0
289
Not enough data
8.2
290
Not enough data
8.2
288
Not enough data
8.1
292
Not enough data
8.1
287
Discovery
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Insight
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Mobile
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customer Query Resolution - AI Customer Support Agents
Not enough data
8.3
7
Not enough data
8.3
7
Not enough data
7.9
7
Not enough data
8.6
7
Not enough data
8.1
7
Customer Interaction Automation - AI Customer Support Agents
Not enough data
8.3
7
Not enough data
8.6
7
Not enough data
8.1
6
Not enough data
9.0
7
Automation
Not enough data
8.8
7
Not enough data
9.3
7
Not enough data
7.9
7
Autonomy
Not enough data
7.9
7
Not enough data
7.9
7
Not enough data
7.7
8
Not enough data
8.1
8
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Appbot and Birdeye are categorized as Online Reputation Management
Unique Categories
Appbot has no unique categories
Birdeye is categorized as SMS Marketing, Patient Engagement, Payment Processing, Conversational Marketing, Conversational Support, Chatbots, Multi-Location Marketing Platforms, Social Media Suites, Local SEO, AI Content Creation Platforms, Local Listing Management, Experience Management, Social Media Management, AI Agents For Business Operations, AI Customer Support Agents, Feedback Analytics, Customer Advocacy, Live Chat, and Answer Engine Optimization (AEO)
Reviews
Reviewers' Company Size
Appbot
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Birdeye
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Financial Services
29.4%
Computer Software
17.6%
Sporting Goods
5.9%
Outsourcing/Offshoring
5.9%
Media Production
5.9%
Other
35.3%
Hospital & Health Care
9.7%
Real Estate
9.4%
Construction
7.6%
Medical Practice
6.4%
Marketing and Advertising
6.2%
Other
60.8%
Discussions
Appbot has no discussions with answers
How do you delete a review you post on this site?
7 Comments
MP
I was at point of loosing everything I had, before a colleague told me about a great CREDIT HACKER called JEFFCLOUD. I spoke with him about the issues with...Read more
What is BirdEye?
4 Comments
CF
Birdeye is an online reputation management platform that not only collects customer sentiments, but can help you connect with customers and generate leads.Read more
Adding stars to our Google Search
2 Comments
Official Response from Birdeye
Hi Matthew, I am going to have your dedicated account manager reach out to you, but I also wanted to share this article with you:...Read more
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