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Compare Appbot and Birdeye 
Featured Products
At a Glance
Market Segments
Small-Business (35.3% of reviews)
Small-Business (50.8% of reviews)
Entry-Level Pricing
No pricing available
Contact Us
Appbot
Star Rating
(18)4.6 out of 5
Market Segments
Small-Business (35.3% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
No pricing available
Learn more about AppbotBirdeye
Star Rating
(3,723)4.7 out of 5
Market Segments
Small-Business (50.8% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us
Free Trial is available
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Birdeye excels in overall user satisfaction, boasting a significantly higher G2 Score compared to Appbot. Users appreciate its ability to consolidate feedback from various platforms, making it easy to manage and respond to reviews effectively.
- Users say that Birdeye's user-friendly interface and filtering options enhance their experience, allowing them to track and monitor reviews without hassle. In contrast, while Appbot offers useful data visualizations, it lacks the same level of intuitive design that users find in Birdeye.
- Reviewers mention that Birdeye's implementation process is quick and straightforward, with many highlighting the intuitive onboarding wizard. Appbot, while functional, does not receive the same level of praise for its setup, which may require more time to get accustomed to.
- According to verified reviews, Birdeye's quality of support is highly rated, with users noting prompt assistance and effective solutions. Appbot, while also receiving positive feedback for support, does not match the same level of responsiveness that Birdeye users experience.
- Users highlight that Birdeye's sentiment analysis and review management features are particularly beneficial for businesses looking to engage with customers proactively. Appbot's sentiment analysis is appreciated, but it is often seen as a secondary feature compared to Birdeye's comprehensive review management capabilities.
- Reviewers appreciate Birdeye's ability to help businesses address service complaints before they escalate, which is a key advantage for customer engagement. Appbot, while effective in monitoring app reviews, does not provide the same level of direct customer interaction that Birdeye facilitates.
Pricing
Entry-Level Pricing
Appbot
No pricing availableBirdeye
Starter
Contact Us
Improve reputation and rank at the top of local search.
- https://birdeye.com/pricing/
- Reviews AI
- Listings AI
Free Trial
Appbot
Free Trial is available
Birdeye
Free Trial is available
Ratings
Meets Requirements
9.2
14
9.3
3,196
Ease of Use
9.2
13
9.3
3,251
Ease of Setup
9.3
9
9.1
2,329
Ease of Admin
9.4
9
9.3
1,927
Quality of Support
9.7
11
9.4
3,052
Has the product been a good partner in doing business?
9.6
9
9.4
1,929
Product Direction (% positive)
8.3
14
9.5
3,160
Features by Category
Messenger
Not enough data
8.8
383
|
Verified
Not enough data
8.5
381
|
Verified
Not enough data
8.8
385
|
Verified
Not enough data
8.9
382
|
Verified
Channels
Not enough data
8.9
399
|
Verified
Not enough data
8.9
389
|
Verified
Not enough data
9.0
399
|
Verified
Not enough data
8.1
323
|
Verified
Not enough data
8.4
315
|
Verified
Customers
Not enough data
8.9
388
|
Verified
Not enough data
8.7
376
Not enough data
9.0
385
|
Verified
Not enough data
8.7
370
|
Verified
Not enough data
8.6
351
Agentic AI - Conversational Marketing
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.2
29
Not enough data
8.4
29
Not enough data
8.5
30
Not enough data
Feature Not Available
Not enough data
8.6
29
Text Messaging
Not enough data
9.0
267
Not enough data
9.1
265
Not enough data
8.8
243
Not enough data
9.0
277
Not enough data
Feature Not Available
Not enough data
8.8
241
Not enough data
8.9
252
Not enough data
Feature Not Available
SMS Platform
Not enough data
9.0
260
Not enough data
9.0
260
Not enough data
8.6
203
Not enough data
8.4
205
Not enough data
8.2
187
Not enough data
8.6
203
Agentic AI - SMS Marketing
Not enough data
7.5
37
Not enough data
7.6
38
Not enough data
7.8
37
Not enough data
7.6
36
Not enough data
7.6
36
Not enough data
7.7
37
Listing Management
Not enough data
8.9
449
|
Verified
Not enough data
8.8
417
|
Verified
Not enough data
8.5
375
Not enough data
8.8
439
|
Verified
Performance
Not enough data
8.9
489
|
Verified
Not enough data
9.0
490
|
Verified
Payment Processing
Not enough data
8.9
42
Not enough data
9.0
42
Not enough data
9.3
42
Not enough data
8.7
38
Administration
Not enough data
8.9
40
Not enough data
8.5
38
Not enough data
8.2
41
Not enough data
8.0
36
Not enough data
8.6
37
Not enough data
8.6
37
Not enough data
8.5
37
Payment Options
Not enough data
7.7
37
Not enough data
9.0
41
Security
Not enough data
8.5
36
Platform
Not enough data
8.6
37
Not enough data
8.4
38
Local Search Optimization
Not enough data
8.6
213
Not enough data
9.1
366
|
Verified
Not enough data
9.2
378
|
Verified
Not enough data
9.4
388
|
Verified
Not enough data
8.8
353
Not enough data
9.1
385
|
Verified
Content & Collaboration
Not enough data
8.6(won by default)
412
Not enough data
8.4(won by default)
405
Not enough data
8.7(won by default)
413
Not enough data
8.4(won by default)
396
Not enough data
8.8(won by default)
407
Not enough data
8.5(won by default)
403
Social Management
Not enough data
8.7(won by default)
456
Not enough data
8.9(won by default)
462
Not enough data
8.5(won by default)
442
Not enough data
8.8(won by default)
449
Not enough data
7.9(won by default)
425
Not enough data
8.4(won by default)
423
Not enough data
8.4(won by default)
377
Agentic AI - Social Media Management
Not enough data
7.9(won by default)
90
Not enough data
8.0(won by default)
88
Not enough data
8.0(won by default)
90
Not enough data
8.2(won by default)
91
Not enough data
8.1(won by default)
90
Not enough data
8.2(won by default)
89
Not enough data
8.3(won by default)
90
Analytics
Not enough data
8.7
489
Not enough data
8.9
485
Not enough data
8.7
465
Not enough data
8.0
414
Customization
Not enough data
8.5
421
Not enough data
8.2
404
Not enough data
8.6
431
Not enough data
8.4
412
Generative AI
Not enough data
8.6
353
Not enough data
8.7
354
Agentic AI - Experience Management
Not enough data
7.9
55
Not enough data
8.1
54
Not enough data
8.2
54
Not enough data
8.2
54
Responses
Not enough data
9.5
13
Not enough data
9.4
14
Not enough data
8.8
12
Automation - AI Agents
Not enough data
8.6
11
Not enough data
9.1
11
Not enough data
8.9
11
Not enough data
8.9
11
Not enough data
9.2
11
Platform
Not enough data
9.3
12
Not enough data
9.4
11
Not enough data
9.0
12
Autonomy - AI Agents
Not enough data
8.3
12
Not enough data
8.3
11
Not enough data
8.5
11
Not enough data
8.2
11
Generative AI
Not enough data
8.8
13
Not enough data
9.3
12
Patient-Centered Functions
Not enough data
9.0
210
Not enough data
9.2
213
Not enough data
8.0
191
Not enough data
8.8
204
Not enough data
7.8
188
Operations
Not enough data
8.8
214
Not enough data
8.7
203
Not enough data
8.2
206
Not enough data
8.8
201
Not enough data
9.0
206
Not enough data
8.0
195
Not enough data
7.9
189
Generative AI
Not enough data
Feature Not Available
Responses
Not enough data
8.8
234
Not enough data
8.7
232
Not enough data
8.7
223
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Platform
Not enough data
9.0
239
Not enough data
8.8
226
Not enough data
8.9
235
Not enough data
8.9
228
Not enough data
Feature Not Available
Not enough data
8.8
223
Not enough data
9.0
236
Generative AI
Not enough data
8.4
155
Not enough data
8.7
150
Feedback Management
Not enough data
8.7
517
Not enough data
Feature Not Available
Not enough data
9.0
598
Feedback Analysis
Not enough data
8.7
524
Not enough data
8.8
528
Not enough data
8.6
518
Feedback Sources
Not enough data
9.5
668
Not enough data
9.1
580
Not enough data
Feature Not Available
Not enough data
9.0
548
Generative AI
Not enough data
8.7
424
Not enough data
8.7
417
Conversational Platform
Not enough data
8.8
387
Not enough data
Feature Not Available
Not enough data
8.8
342
Not enough data
8.9
311
Support Automation
Not enough data
8.7
332
Not enough data
8.7
340
Not enough data
8.8
332
Not enough data
8.6
298
Generative AI
Not enough data
8.4
236
Not enough data
8.4
234
Generative AI
Not enough data
8.6
181
Not enough data
8.6
179
Not enough data
8.2
170
Communication
Not enough data
9.0
353
|
Verified
Not enough data
9.1
378
|
Verified
Not enough data
8.6
266
Not enough data
9.2
353
|
Verified
Not enough data
8.4
244
Internal Use
Not enough data
8.8
501
|
Verified
Not enough data
9.0
349
|
Verified
Not enough data
8.7
267
Not enough data
8.8
272
Not enough data
9.1
331
|
Verified
Not enough data
8.7
271
Content Generation - AI Content Creation Platforms
Not enough data
7.6
24
Not enough data
8.1
24
Not enough data
8.5
24
Management - AI Content Creation Platforms
Not enough data
7.9
22
Not enough data
8.6
24
Not enough data
8.6
24
AI Visibility & Tracking
Not enough data
Not enough data
Not enough data
Not enough data
Sentiment & Brand Analysis
Not enough data
Not enough data
Not enough data
Not enough data
Competitive Benchmarking
Not enough data
Not enough data
Not enough data
Not enough data
AI Content Optimization
Not enough data
Not enough data
Not enough data
Not enough data
Reporting & Alerts
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Customer Advocacy
Not enough data
8.6
50
Not enough data
8.5
50
Not enough data
8.6
50
Consumer Intelligence
9.5
13
|
Verified
9.2
1838
|
Verified
Feature Not Available
8.6
1420
|
Verified
7.8
13
|
Verified
8.8
1606
|
Verified
Reporting
Feature Not Available
Feature Not Available
Not enough data
8.8
1595
|
Verified
9.2
13
|
Verified
9.2
1868
|
Verified
Media Monitoring
8.3
10
|
Verified
8.7
1618
|
Verified
Feature Not Available
8.6
1442
|
Verified
Feature Not Available
8.4
1269
In-House Management
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
Generative AI
Not enough data
Feature Not Available
Agentic AI - Online Reputation Management
Not enough data
8.0
299
Not enough data
8.0
290
Not enough data
8.2
292
Not enough data
8.2
288
Not enough data
8.1
292
Not enough data
8.1
288
Discovery
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Insight
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Mobile
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customer Query Resolution - AI Customer Support Agents
Not enough data
8.3
7
Not enough data
8.3
7
Not enough data
7.9
7
Not enough data
8.6
7
Not enough data
8.1
7
Customer Interaction Automation - AI Customer Support Agents
Not enough data
8.3
7
Not enough data
8.6
7
Not enough data
8.1
6
Not enough data
9.0
7
Automation
Not enough data
8.8
7
Not enough data
9.3
7
Not enough data
7.9
7
Autonomy
Not enough data
7.9
7
Not enough data
7.9
7
Not enough data
7.7
8
Not enough data
8.1
8
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Appbot and Birdeye are categorized as Online Reputation Management
Unique Categories
Appbot has no unique categories
Birdeye is categorized as SMS Marketing, Patient Engagement, Payment Processing, Conversational Marketing, Conversational Support, Chatbots, Multi-Location Marketing Platforms, Social Media Suites, Local SEO, AI Content Creation Platforms, Local Listing Management, Experience Management, Social Media Management, AI Agents For Business Operations, AI Customer Support Agents, Feedback Analytics, Customer Advocacy, Live Chat, and Answer Engine Optimization (AEO)
Reviews
Reviewers' Company Size
Appbot
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Birdeye
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Financial Services
29.4%
Computer Software
17.6%
Sporting Goods
5.9%
Outsourcing/Offshoring
5.9%
Media Production
5.9%
Other
35.3%
Hospital & Health Care
9.8%
Real Estate
9.3%
Construction
7.5%
Medical Practice
6.4%
Marketing and Advertising
6.3%
Other
60.8%
Discussions
Appbot has no discussions with answers
How do you delete a review you post on this site?
7 Comments
MP
I was at point of loosing everything I had, before a colleague told me about a great CREDIT HACKER called JEFFCLOUD. I spoke with him about the issues with...Read more
What is BirdEye?
4 Comments
CF
Birdeye is an online reputation management platform that not only collects customer sentiments, but can help you connect with customers and generate leads.Read more
Adding stars to our Google Search
2 Comments
Official Response from Birdeye
Hi Matthew, I am going to have your dedicated account manager reach out to you, but I also wanted to share this article with you:...Read more
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