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# Apartments.com Rental Manager vs AppFolio Property Manager Comparison - What are their main differences?

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Apartments.com Rental ManagerAppFolio[+ Add Product](#)

Pricing

**Apartments.com Rental Manager**
No pricing available

**AppFolio Property Manager**

**Contact Vendor for Pricing** · Basic

**Pricing Insights**
from reviews

Perceived Cost

**Apartments.com Rental Manager**
$$$$$

**AppFolio Property Manager**
$$$$$

Average Discount

**Apartments.com Rental Manager**
Not enough reviews yet

**AppFolio Property Manager**
8%

Uncover valuable pricing insights from real user feedback to improve your shopping experience.
See it for free

Time to Implement

**Apartments.com Rental Manager** 6 months
Based on 100 responses

**AppFolio Property Manager** 6 months
Based on 100 responses

Return on Investment

**Apartments.com Rental Manager** 6 months
Based on 100 responses

**AppFolio Property Manager** 6 months
Based on 100 responses

 ![Apartments.com Rental Manager](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_e330a28237a724fb2c2a258f513cb700/apartments-com-rental-manager.png "Apartments.com Rental Manager")

 ![AppFolio Property Manager](https://images.g2crowd.com/uploads/product/hd_favicon/0428636454d39b5da91ad65b68eb3b38/appfolio-property-manager.svg "AppFolio Property Manager")

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**Pros & Cons**
from reviews

**Apartments.com Rental Manager**
Not enough data

**AppFolio Property Manager**

Ease of Use (364)

User-Friendly (142)

Missing Features (145)

Poor Customer Support (61)

Integrations

**Apartments.com Rental Manager**
Not enough data

**AppFolio Property Manager**
[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_e330a28237a724fb2c2a258f513cb700/apartments-com-rental-manager.png "Product Avatar Image")

Apartments.com Rental Manager

](https://www.g2.com/products/apartments-com-rental-manager/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_565c6b93a9c417bfb9b873dab48838ee/aptly.png "Product Avatar Image")

Aptly

](https://www.g2.com/products/aptly/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_7c789e8ecca104fbec0f437e313b894b/avidxchange.jpg "Product Avatar Image")

AvidXchange

](https://www.g2.com/products/avidxchange/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_0de304e1be1de34eeffbb91a9bf44557/axela.png "Product Avatar Image")

Axela

](https://www.g2.com/products/axela/reviews)[
View all
](https://www.g2.com/products/appfolio-property-manager/integrations)

Screenshots

**Apartments.com Rental Manager**
No screenshot available

**AppFolio Property Manager**
 ![AppFolio Property Manager screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/1455382/G2-Review-Realm-Assistant.png)

**Ratings**
from reviews

Meets Requirements

**Apartments.com Rental Manager**

**8.8** /10

Based on 20 responses

**AppFolio Property Manager**

**9.0** /10

Based on 692 responses

Ease of Use

**Apartments.com Rental Manager**

**9.0** /10

Based on 20 responses

**AppFolio Property Manager**

**9.0** /10

Based on 1,043 responses

Ease of Setup

**Apartments.com Rental Manager**

**9.6** /10

Based on 8 responses

**AppFolio Property Manager**

**8.5** /10

Based on 788 responses

Ease of Admin

**Apartments.com Rental Manager**

**9.4** /10

Based on 8 responses

**AppFolio Property Manager**

**9.0** /10

Based on 260 responses

Quality of Support

**Apartments.com Rental Manager**

**7.8** /10

Based on 16 responses

**AppFolio Property Manager**

**8.6** /10

Based on 669 responses

Has the product been a good partner in doing business?

**Apartments.com Rental Manager**

**9.4** /10

Based on 8 responses

**AppFolio Property Manager**

**9.1** /10

Based on 260 responses

Product Direction (% positive)

**Apartments.com Rental Manager**

**8.1** /10

Based on 18 responses

**AppFolio Property Manager**

**9.5** /10

Based on 683 responses

**Features**
ratings from reviews

Residential Property Management

**7.8** /10

Based on 13 responses

**8.6** /10

Based on 776 responses

Lease Administration

Not enough data

**8.6** /10

Based on 310 responses

Community Association Management

Not enough data

**8.6** /10

Based on 98 responses

Uncover more feature rated insights from real users to improve your shopping experience.

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Rental Payment

**9.0** /10

Based on 6 responses

Not enough data

Real Estate Marketing

Not enough data

**7.9** /10

Based on 108 responses

User Insights

**Reviewers' Company Size**

Small-Business(50 or fewer emp.)
85.0%

Mid-Market(51-1000 emp.)
5.0%

Enterprise(\> 1000 emp.)
10.0%

Small-Business(50 or fewer emp.)
85.0%

Mid-Market(51-1000 emp.)
5.0%

Enterprise(\> 1000 emp.)
10.0%

Small-Business(50 or fewer emp.)
83.8%

Mid-Market(51-1000 emp.)
15.4%

Enterprise(\> 1000 emp.)
0.8%

Small-Business(50 or fewer emp.)
83.8%

Mid-Market(51-1000 emp.)
15.4%

Enterprise(\> 1000 emp.)
0.8%

**Reviewers' Industry**

[![Apartments.com Rental Manager](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_e330a28237a724fb2c2a258f513cb700/apartments-com-rental-manager.png "Apartments.com Rental Manager")](https://www.g2.com/products/apartments-com-rental-manager/reviews)
Apartments.com Rental Manager

Real Estate
55.0%

Management Consulting
10.0%

Outsourcing/Offshoring
5.0%

Investment Management
5.0%

Hospitality
5.0%

Other
20.0%

[![AppFolio Property Manager](https://images.g2crowd.com/uploads/product/hd_favicon/0428636454d39b5da91ad65b68eb3b38/appfolio-property-manager.svg "AppFolio Property Manager")](https://www.g2.com/products/appfolio-property-manager/reviews)
AppFolio Property Manager

Real Estate
70.1%

Accounting
10.5%

Commercial Real Estate
7.6%

Management Consulting
2.0%

Marketing and Advertising
1.1%

Other
8.7%

Alternatives

**Apartments.com Rental Manager Alternatives**

 ![Buildium](https://images.g2crowd.com/uploads/product/hd_favicon/1487565687/buildium.svg "Buildium")

[
Buildium
](/products/buildium/reviews)

 ![RentRedi](https://images.g2crowd.com/uploads/product/hd_favicon/435d03ea1327c02ed6e7cc0ba2127a2b/rentredi.svg "RentRedi")

[
RentRedi
](/products/rentredi/reviews)

 ![Innago](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_3c9a536032091aeee69ec87806846dfa/innago.png "Innago")

[
Innago
](/products/innago/reviews)

 ![TenantCloud](https://images.g2crowd.com/uploads/product/hd_favicon/c2210d1f8481ad8461b9830406be32ac/tenantcloud.svg "TenantCloud")

[
TenantCloud
](/products/tenantcloud/reviews)

**AppFolio Property Manager Alternatives**

 ![Buildium](https://images.g2crowd.com/uploads/product/hd_favicon/1487565687/buildium.svg "Buildium")

[
Buildium
](/products/buildium/reviews)

 ![DoorLoop](https://images.g2crowd.com/uploads/product/hd_favicon/2002c68714754c1e527d13a68df06de2/doorloop.svg "DoorLoop")

[
DoorLoop
](/products/doorloop/reviews)

 ![Innago](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_3c9a536032091aeee69ec87806846dfa/innago.png "Innago")

[
Innago
](/products/innago/reviews)

 ![ResMan](https://images.g2crowd.com/uploads/product/hd_favicon/02ec97fd6ad6c3a735ed3577d515d12b/resman.svg "ResMan")

[
ResMan
](/products/resman/reviews)

## Apartments.com Rental Manager vs AppFolio FAQs

Generated using AI

Last updated: August 15, 2026

### What is the difference between AppFolio vs Apartments.com Rental Manager?

AppFolio stands out for its higher G2 rating, larger review volume, and more robust support scores compared to Apartments.com Rental Manager.

| [AppFolio](https://www.g2.com/products/appfolio/reviews) | [Apartments.com Rental Manager](https://www.g2.com/products/apartments-com-rental-manager/reviews) |
| --- | --- |
| 4.6/5 (1,035 reviews) | 4.1/5 (21 reviews) |
| Small-Business | Small-Business |
| 8.6 | 9.6 |
| 8.6 | 7.8 |
| User-friendly, comprehensive reporting, and centralized management | Easy to use, fast setup, and strong listing syndication |

### How do the pricing models of AppFolio and Apartments.com Rental Manager compare?

AppFolio is rated higher for price satisfaction than Apartments.com Rental Manager, indicating reviewers consider AppFolio the stronger value.

- **AppFolio:** In recent reviews, many highlight competitive pricing and strong ROI, though some mention added fees for certain features.
- **Apartments.com Rental Manager:** Reviewers appreciate the free core offering but note extra fees for faster payment processing and some premium features.
- **Switching reasons:** Reviewers cite AppFolio's comprehensive feature set and reporting as key reasons for choosing it over simpler or free solutions.

### What are the best alternatives to AppFolio and Apartments.com Rental Manager?

The top three alternatives to AppFolio and Apartments.com Rental Manager are Buildium, ResMan, and DoorLoop.

| Product | G2 Rating (reviews) | Largest Segment | Pricing Insight | Top Reviewer-Cited Strength |
| --- | --- | --- | --- | --- |
| [AppFolio](https://www.g2.com/products/appfolio/reviews) | 4.6/5 (1,035 reviews) | Small-Business | Competitive pricing, some add-on fees | User-friendly, comprehensive reporting, centralized management |
| [Apartments.com Rental Manager](https://www.g2.com/products/apartments-com-rental-manager/reviews) | 4.1/5 (21 reviews) | Small-Business | Free core features, fees for faster payments | Easy to use, fast setup, strong listing syndication |
| [Buildium](https://www.g2.com/products/buildium/reviews) | 4.4/5 (275 reviews) | Small-Business | — | — |
| [ResMan](https://www.g2.com/products/resman/reviews) | 4.8/5 (451 reviews) | Small-Business | — | — |
| [DoorLoop](https://www.g2.com/products/doorloop/reviews) | 4.8/5 (253 reviews) | Small-Business | — | — |

### Which Property Management features should I prioritize when comparing AppFolio and Apartments.com Rental Manager?

Buyers comparing AppFolio and Apartments.com Rental Manager should prioritize Maintenance Requests, Ease of Setup, Quality of Support, Reporting, and Communication features.

- **Maintenance Requests:** AppFolio and Apartments.com Rental Manager both support this feature, with AppFolio frequently praised for its work order management and tracking.
- **Ease of Setup:** Apartments.com Rental Manager scores 9.6, AppFolio 8.6.
- **Quality of Support:** AppFolio scores 8.6, Apartments.com Rental Manager 7.8.
- **Reporting:** AppFolio is consistently highlighted for customizable and comprehensive reporting capabilities.
- **Communication:** AppFolio is praised for integrated messaging, bulk texting, and centralized communication logs.

### What are the pros and cons of AppFolio vs Apartments.com Rental Manager?

AppFolio's headline strength is its comprehensive, user-friendly platform, while Apartments.com Rental Manager is praised for its simplicity and fast setup.

- **AppFolio strengths:** Reviewers highlight user-friendly design, robust reporting, centralized management, customizable workflows, and strong communication tools.
- **AppFolio trade-offs:** Some reviewers note added fees for certain features, occasional support delays, and a complex onboarding process for some users.
- **Apartments.com Rental Manager strengths:** Reviewers praise its ease of use, fast setup, free core features, and effective listing syndication.
- **Apartments.com Rental Manager trade-offs:** Reviewers mention extra fees for faster payments, limited advanced features, and less robust support compared to AppFolio.

### Is AppFolio or Apartments.com Rental Manager better for small businesses?

AppFolio is the better fit for small businesses, supported by its large small-business reviewer base and strong satisfaction scores.

- **AppFolio:** Small-Business is the largest segment, with reviewers consistently citing ease of use, comprehensive features, and strong ROI for small property management companies.
- **Apartments.com Rental Manager:** Small-Business is also the largest segment, with reviewers noting its simplicity and free core offering, but fewer advanced features for growing businesses.

### Which Property Management platform has better integrations?

AppFolio and Apartments.com Rental Manager are at parity for integrations, with no reviewer-cited third-party integrations in recent reviews for either product.

- **AppFolio:** In recent reviews, integrations are mentioned as an area for improvement, with limited direct integration options cited.
- **Apartments.com Rental Manager:** No reviewer-cited integrations in recent reviews.

### How do AppFolio and Apartments.com Rental Manager compare on customer support?

AppFolio outperforms Apartments.com Rental Manager on Quality of Support by 0.8 points (8.6 vs 7.8), a material difference.

- **AppFolio:** Reviewers frequently describe responsive, knowledgeable support, though some mention delays and the need for more live agent access.
- **Apartments.com Rental Manager:** Reviewers note generally positive support experiences, but some cite slow response times and limited support channels.

### Which is easier to implement, AppFolio or Apartments.com Rental Manager?

Apartments.com Rental Manager leads AppFolio on Ease of Setup by a full point (9.6 vs 8.6), a material difference.

- **AppFolio:** Reviewers describe setup as straightforward and user-friendly, though a minority report a complex onboarding process.
- **Apartments.com Rental Manager:** Reviewers consistently highlight a fast, easy setup with almost no learning curve.

### Which product has better Maintenance Requests?

AppFolio is favored for Maintenance Requests, with reviewers consistently praising its work order management and tracking features.

- **AppFolio:** Reviewers highlight easy creation, assignment, and tracking of maintenance requests, with integrated communication and reporting.
- **Apartments.com Rental Manager:** Reviewers mention basic maintenance request handling, but with less emphasis on advanced tracking or workflow features.