# Apartments.com Rental Manager vs AppFolio Comparison --- ## AI Generated Summary - **G2 reviewers report** that AppFolio excels in overall user satisfaction, boasting a significantly higher G2 Score compared to Apartments.com Rental Manager. Users appreciate the software's streamlined processes, particularly highlighting features like the smart bill functionality and the user-friendly interface that makes property management tasks easier. - **Users say** that AppFolio's implementation process is quick and intuitive, with many praising the ease of setup. Reviewers mention that the software provides clear navigation and links to essential features, making it simple for property managers to get started without extensive training. - **According to verified reviews** , Apartments.com Rental Manager is recognized for its simplicity and effectiveness in managing rental processes. Users appreciate its ability to syndicate listings across multiple platforms, which enhances visibility and attracts more applicants, although it may not offer the same depth of features as AppFolio. - **Reviewers mention** that while AppFolio provides robust support and features, some users find that it can be overwhelming due to its extensive capabilities. In contrast, Apartments.com Rental Manager is noted for its straightforward approach, which may appeal to those looking for a more basic solution without the complexity. - **G2 reviewers highlight** that AppFolio's quality of support is generally rated higher than that of Apartments.com Rental Manager. Users have expressed satisfaction with the assistance they receive, particularly when navigating the software's more advanced features, while some Apartments.com users have noted areas for improvement in support responsiveness. - **Users report** that both platforms cater well to small businesses, but AppFolio stands out with its comprehensive feature set, including advanced document management and maintenance request handling. In contrast, Apartments.com Rental Manager is appreciated for its ease of use and effective tenant management, making it a solid choice for landlords who prioritize simplicity. | | Apartments.com Rental Manager | AppFolio | |---|---|---| | **Star Rating** | 4.1 out of 5 | 4.6 out of 5 | | **Total Reviews** | 21 | 1,034 | | **Largest Market Segment** | Small-Business (85.0% of reviews) | Small-Business (84.4% of reviews) | | **Entry Level Price** | No pricing available | Contact Us | --- ## Top Pros & Cons ### Apartments.com Rental Manager **Not enough data** ### AppFolio Pros: - Ease of Use (332 reviews) - User-Friendly (126 reviews) Cons: - Missing Features (129 reviews) - Poor Customer Support (54 reviews) --- ## Ratings Comparison | Rating | Apartments.com Rental Manager | AppFolio | |---|---|---| | **Meets Requirements** | 8.8 (20 reviews) | 9.0 (689 reviews) | | **Ease of Use** | 9.0 (20 reviews) | 9.1 (885 reviews) | | **Ease of Setup** | 9.6 (8 reviews) | 8.6 (632 reviews) | | **Ease of Admin** | 9.4 (8 reviews) | 9.0 (260 reviews) | | **Quality of Support** | 7.8 (16 reviews) | 8.6 (666 reviews) | | **Has the product been a good partner in doing business?** | 9.4 (8 reviews) | 9.1 (260 reviews) | | **Product Direction (% positive)** | 8.1 (18 reviews) | 9.5 (680 reviews) | --- ## Pricing ### Apartments.com Rental Manager #### Entry-Level Pricing No pricing available #### Free Trial No information available ### AppFolio #### Entry-Level Pricing Plan: Core Price: Contact Us Description: An out of the box solution giving you one powerful platform to run any property management business. Key Features: - Property Accounting & Reports - End-to-End Marketing & Leasing - Work Order Management [Browse all 3 editions](https://www.g2.com/products/appfolio/pricing) #### Free Trial No --- ## Features Comparison By Category ### Lease Administration | Product | Score | Reviews | |---|---|---| | **Apartments.com Rental Manager** | N/A | N/A | | **AppFolio** | 8.6/10 | 288 | #### Lease Administration Platform Features | Feature | Apartments.com Rental Manager | AppFolio | |---|---|---| | **Portfolio Administration** | Not enough data | 9.0 (254 reviews) | | **Lease Accounting** | Not enough data | 9.0 (251 reviews) | | **Lease Auditing** | Not enough data | 8.7 (228 reviews) | | **Document Management** | Not enough data | 9.0 (253 reviews) | | **Critical Date Alarms** | Not enough data | 8.2 (212 reviews) | | **Regulatory Compliance** | Not enough data | 8.3 (190 reviews) | | **Localization** | Not enough data | 8.3 (181 reviews) | | **Integration / APIs** | Not enough data | 8.1 (189 reviews) | | **Reporting** | Not enough data | 8.8 (264 reviews) | | **Dashboards** | Not enough data | 9.2 (264 reviews) | #### Agentic AI - Lease Administration | Feature | Apartments.com Rental Manager | AppFolio | |---|---|---| | **Cross-system Integration** | Not enough data | 8.0 (5 reviews) | | **Proactive Assistance** | Not enough data | Not enough data | | **Decision Making** | Not enough data | Not enough data | ### Property Management | Product | Score | Reviews | |---|---|---| | **Apartments.com Rental Manager** | 7.8/10 | 13 | | **AppFolio** | 8.6/10 | 630 | #### Leasing | Feature | Apartments.com Rental Manager | AppFolio | |---|---|---| | **Vacancy Advertising** | 8.7 (10 reviews) | 8.8 (465 reviews) | | **Rental Applications** | 9.2 (10 reviews) | 9.1 (487 reviews) | | **Tenant Screening** | 8.7 (10 reviews) | 8.7 (475 reviews) | | **Lease Templates** | 6.9 (9 reviews) | 8.4 (435 reviews) | | **Document Management** | 7.6 (9 reviews) | 9.0 (489 reviews) | #### Building Operations | Feature | Apartments.com Rental Manager | AppFolio | |---|---|---| | **Maintenance Service Requests** | 7.4 (7 reviews) | 9.0 (519 reviews) | | **Property Inspections** | 6.9 (6 reviews) | 8.1 (439 reviews) | | **Service Portals** | 7.9 (7 reviews) | 9.0 (500 reviews) | | **Building Announcements** | 6.1 (6 reviews) | 8.6 (451 reviews) | | **Resource Reservations** | 6.1 (6 reviews) | 7.9 (338 reviews) | #### Accounting | Feature | Apartments.com Rental Manager | AppFolio | |---|---|---| | **Property Accounting** | 8.5 (8 reviews) | 9.0 (499 reviews) | | **Online Payment** | 9.1 (9 reviews) | 9.2 (514 reviews) | | **Company Financials** | 8.1 (7 reviews) | 8.7 (459 reviews) | | **Certificates of Insurance (COI)** | 7.2 (6 reviews) | 8.5 (402 reviews) | | **Dashboards** | 8.8 (11 reviews) | 9.2 (500 reviews) | #### Operations | Feature | Apartments.com Rental Manager | AppFolio | |---|---|---| | **Tenant Portal** | Not enough data | 9.3 (385 reviews) | | **Integration with Rental Payment Solution** | Not enough data | 9.0 (320 reviews) | | **Lease Application Management** | Not enough data | 8.9 (341 reviews) | | **Tenant Screening** | Not enough data | 8.7 (341 reviews) | | **Amenity Management** | Not enough data | 8.1 (290 reviews) | | **Accounting Module** | Not enough data | 8.8 (352 reviews) | | **Maintenance Management** | Not enough data | 8.9 (364 reviews) | | **Listing Syndication** | Not enough data | 8.6 (315 reviews) | #### Agentic AI - Property Management | Feature | Apartments.com Rental Manager | AppFolio | |---|---|---| | **Autonomous Task Execution** | Not enough data | 7.7 (15 reviews) | | **Multi-step Planning** | Not enough data | 8.2 (12 reviews) | | **Cross-system Integration** | Not enough data | 7.5 (19 reviews) | | **Natural Language Interaction** | Not enough data | 7.9 (21 reviews) | | **Proactive Assistance** | Not enough data | 8.2 (12 reviews) | | **Decision Making** | Not enough data | 7.6 (11 reviews) | ### Community Association Management | Product | Score | Reviews | |---|---|---| | **Apartments.com Rental Manager** | N/A | N/A | | **AppFolio** | 8.6/10 | 97 | #### Communication | Feature | Apartments.com Rental Manager | AppFolio | |---|---|---| | **Mass Communication** | Not enough data | 9.1 (89 reviews) | | **Calendar** | Not enough data | 8.0 (70 reviews) | | **Member Notifications** | Not enough data | 9.1 (81 reviews) | | **Digital Bulletin Board** | Not enough data | 7.7 (61 reviews) | | **Website Builder** | Not enough data | 7.5 (65 reviews) | #### Member Management | Feature | Apartments.com Rental Manager | AppFolio | |---|---|---| | **Member Profiles** | Not enough data | 9.0 (84 reviews) | | **Member Database** | Not enough data | 8.8 (80 reviews) | #### Property Management | Feature | Apartments.com Rental Manager | AppFolio | |---|---|---| | **Payment Gateway** | Not enough data | 9.2 (79 reviews) | | **Maintenance Requests** | Not enough data | 9.0 (88 reviews) | | **Property Management Tools - Community Association Management** | Not enough data | 8.8 (80 reviews) | ### Rental Payment | Product | Score | Reviews | |---|---|---| | **Apartments.com Rental Manager** | 9.0/10 | 6 | | **AppFolio** | N/A | N/A | #### Platform Interoperability | Feature | Apartments.com Rental Manager | AppFolio | |---|---|---| | **Pre-Built Connectors** | Not enough data | Not enough data | #### Platform Additional Functionality | Feature | Apartments.com Rental Manager | AppFolio | |---|---|---| | **Payment** | 8.7 (5 reviews) | Not enough data | | **Portal** | 9.0 (5 reviews) | Not enough data | | **Mobility** | 9.3 (5 reviews) | Not enough data | | **Cloud** | 9.0 (5 reviews) | Not enough data | #### Platform Performance | Feature | Apartments.com Rental Manager | AppFolio | |---|---|---| | **Reporting** | 9.0 (5 reviews) | Not enough data | ### Real Estate Marketing | Product | Score | Reviews | |---|---|---| | **Apartments.com Rental Manager** | N/A | N/A | | **AppFolio** | 8.0/10 | 105 | #### Relationship Management | Feature | Apartments.com Rental Manager | AppFolio | |---|---|---| | **Lead Generation** | Not enough data | 8.3 (88 reviews) ✓ Verified | | **Social Media Integration** | Not enough data | 7.0 (68 reviews) ✓ Verified | | **CRM Integration** | Not enough data | 7.6 (62 reviews) ✓ Verified | #### Presentation | Feature | Apartments.com Rental Manager | AppFolio | |---|---|---| | **Website Builder** | Not enough data | 7.9 (64 reviews) ✓ Verified | | **MLS Integration** | Not enough data | 7.6 (48 reviews) | | **SEO Strategization** | Not enough data | 7.4 (53 reviews) ✓ Verified | | **IDX Website** | Not enough data | 7.5 (42 reviews) | #### Platform Branding | Feature | Apartments.com Rental Manager | AppFolio | |---|---|---| | **Operability** | Not enough data | 8.9 (69 reviews) | | **Brand Management** | Not enough data | 8.4 (61 reviews) | #### Platform Content | Feature | Apartments.com Rental Manager | AppFolio | |---|---|---| | **Social Media Management** | Not enough data | 7.5 (51 reviews) | | **Communication Management** | Not enough data | 8.8 (64 reviews) | | **Website Management** | Not enough data | 8.2 (54 reviews) | | **Campaign Building** | Not enough data | 8.2 (46 reviews) | #### Platform Additional Functionality | Feature | Apartments.com Rental Manager | AppFolio | |---|---|---| | **Reporting** | Not enough data | 8.8 (68 reviews) | #### Platform Integrations | Feature | Apartments.com Rental Manager | AppFolio | |---|---|---| | **Integration with Real Estate CRM** | Not enough data | 7.8 (47 reviews) | | **Integration with Virtual Tour** | Not enough data | 7.4 (47 reviews) | | **Integration with Real Estate Activities Management** | Not enough data | 8.0 (48 reviews) | --- ## Categories **Shared Categories (1):** [Property Management Software](https://www.g2.com/categories/property-management) **Unique to Apartments.com Rental Manager (1):** [Rental Payment Software](https://www.g2.com/categories/rental-payment) **Unique to AppFolio (3):** [Community Association Management Software](https://www.g2.com/categories/community-association-management), [Real Estate Marketing Software](https://www.g2.com/categories/real-estate-marketing), [Lease Administration Software](https://www.g2.com/categories/lease-administration) --- ## Reviewer Demographics ### By Company Size | Segment | Apartments.com Rental Manager | AppFolio | |---|---|---| | **Small-Business** | 85.0% | 84.4% | | **Mid-Market** | 5.0% | 14.6% | | **Enterprise** | 10.0% | 0.9% | ### By Industry #### Apartments.com Rental Manager - **Real Estate:** 55.0% - **Management Consulting:** 10.0% - **Outsourcing/Offshoring:** 5.0% - **Investment Management:** 5.0% - **Hospitality:** 5.0% - **Financial Services:** 5.0% - **Chemicals:** 5.0% - **Business Supplies and Equipment:** 5.0% - **Accounting:** 5.0% #### AppFolio - **Real Estate:** 70.1% - **Accounting:** 10.1% - **Commercial Real Estate:** 8.1% - **Management Consulting:** 1.6% - **Non-Profit Organization Management:** 1.2% - **Marketing and Advertising:** 1.1% - **Hospitality:** 0.7% - **Construction:** 0.6% - **Investment Management:** 0.6% - **Consulting:** 0.6% - **Other:** 5.2% --- ## Alternatives ### Alternatives to Apartments.com Rental Manager - [Buildium](https://www.g2.com/products/buildium/reviews) — 4.4/5 stars (262 reviews) - [RentRedi](https://www.g2.com/products/rentredi/reviews) — 4.3/5 stars (134 reviews) - [Innago](https://www.g2.com/products/innago/reviews) — 4.8/5 stars (654 reviews) - [TenantCloud](https://www.g2.com/products/tenantcloud/reviews) — 4.4/5 stars (284 reviews) - [Yardi Breeze](https://www.g2.com/products/yardi-breeze/reviews) — 4.1/5 stars (362 reviews) - [Rent Manager](https://www.g2.com/products/rent-manager/reviews) — 4.6/5 stars (274 reviews) - [ResMan](https://www.g2.com/products/resman/reviews) — 4.8/5 stars (412 reviews) - [DoorLoop](https://www.g2.com/products/doorloop/reviews) — 4.8/5 stars (247 reviews) - [Entrata](https://www.g2.com/products/entrata/reviews) — 4.6/5 stars (783 reviews) - [Quickbase](https://www.g2.com/products/quickbase/reviews) — 4.5/5 stars (1539 reviews) ### Alternatives to AppFolio - [ResMan](https://www.g2.com/products/resman/reviews) — 4.8/5 stars (412 reviews) - [Buildium](https://www.g2.com/products/buildium/reviews) — 4.4/5 stars (262 reviews) - [Innago](https://www.g2.com/products/innago/reviews) — 4.8/5 stars (654 reviews) - [Yardi Breeze](https://www.g2.com/products/yardi-breeze/reviews) — 4.1/5 stars (362 reviews) - [TenantCloud](https://www.g2.com/products/tenantcloud/reviews) — 4.4/5 stars (284 reviews) - [DoorLoop](https://www.g2.com/products/doorloop/reviews) — 4.8/5 stars (247 reviews) - [Entrata](https://www.g2.com/products/entrata/reviews) — 4.6/5 stars (783 reviews) - [Rent Manager](https://www.g2.com/products/rent-manager/reviews) — 4.6/5 stars (274 reviews) - [Yardi Voyager](https://www.g2.com/products/yardi-voyager/reviews) — 4.0/5 stars (234 reviews) - [MRI Property Management](https://www.g2.com/products/mri-property-management/reviews) — 4.1/5 stars (175 reviews) --- ## Top Discussions ### Apartments.com Rental Manager No discussions available for this product. ### AppFolio - Title: [What other programs can Appfolio link to?](https://www.g2.com/discussions/11933-what-other-programs-can-appfolio-link-to) — 3 comments, 1 upvote > **Top comment:** "Hi Kaila! Thank you so much for asking that question. My name is Jasmine and I'm a Research Analyst at G2. I specialize in a few vertical industries,..." - Title: [What software do property managers use?](https://www.g2.com/discussions/what-software-do-property-managers-use) — 2 comments > **Top comment:** "AppFolio" - Title: [What is AppFolio Property Manager used for?](https://www.g2.com/discussions/what-is-appfolio-property-manager-used-for) — 1 comment > **Top comment:** "AppFolio Property Manager is a cloud-based platform designed to help property managers run their operations more efficiently. It’s not just about collecting..." - Title: [Is AppFolio a CRM?](https://www.g2.com/discussions/is-appfolio-a-crm) — 1 comment > **Top comment:** "Yes it is." - Title: [What is AppFolio used for?](https://www.g2.com/discussions/what-is-appfolio-used-for) — 1 comment > **Top comment:** "Property Management" --- **Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/apartments-com-rental-manager-vs-appfolio)