# Apache Synapse, Azure Service Bus vs IBM App Connect Comparison | | Apache Synapse | Azure Service Bus | IBM App Connect | |---|---|---|---| | **Star Rating** | 3.9 out of 5 | 3.9 out of 5 | 4.4 out of 5 | | **Total Reviews** | 14 | 30 | 258 | | **Largest Market Segment** | Mid-Market (38.5% of reviews) | Mid-Market (37.9% of reviews) | Mid-Market (39.1% of reviews) | | **Entry Level Price** | No pricing available | No pricing available | 0.00 USD | --- ## Top Pros & Cons ### Apache Synapse Pros: - Ease of Use (1 reviews) - Performance (1 reviews) Cons: - Complexity (1 reviews) - Complex Setup (1 reviews) ### Azure Service Bus **Not enough data** ### IBM App Connect Pros: - Automation (3 reviews) - Integrations (3 reviews) Cons: - Learning Curve (2 reviews) - Complexity (1 reviews) --- ## Ratings Comparison | Rating | Apache Synapse | Azure Service Bus | IBM App Connect | |---|---|---|---| | **Meets Requirements** | 8.5 (11 reviews) | 8.3 (20 reviews) | 8.9 (208 reviews) | | **Ease of Use** | 7.6 (11 reviews) | 8.4 (20 reviews) | 8.8 (209 reviews) | | **Ease of Setup** | Not enough data | 8.0 (10 reviews) | 8.4 (59 reviews) | | **Ease of Admin** | Not enough data | 7.8 (9 reviews) | 8.1 (53 reviews) | | **Quality of Support** | 6.3 (10 reviews) | 7.8 (19 reviews) | 8.7 (202 reviews) | | **Has the product been a good partner in doing business?** | Not enough data | 8.8 (10 reviews) | 8.2 (52 reviews) | | **Product Direction (% positive)** | 8.9 (11 reviews) | 8.3 (20 reviews) | 8.8 (206 reviews) | --- ## Pricing ### Apache Synapse #### Entry-Level Pricing No pricing available #### Free Trial No information available ### Azure Service Bus #### Entry-Level Pricing No pricing available #### Free Trial No information available ### IBM App Connect #### Entry-Level Pricing Plan: Free edition Price: 0.00 USD Key Features: - Free full featured product [Browse all 2 editions](https://www.g2.com/products/ibm-app-connect/pricing) #### Free Trial Yes --- ## Features Comparison By Category ### iPaaS | Product | Score | Reviews | |---|---|---| | **Apache Synapse** | N/A | N/A | | **Azure Service Bus** | N/A | N/A | | **IBM App Connect** | 9.3/10 | 179 | #### Development | Feature | Apache Synapse | Azure Service Bus | IBM App Connect | |---|---|---|---| | **Real-Time Integration** | Not enough data | Not enough data | 8.9 (145 reviews) | | **API Designer** | Not enough data | Not enough data | 9.1 (39 reviews) ✓ Verified | | **Flow Designer** | Not enough data | Not enough data | 9.1 (39 reviews) ✓ Verified | | **Pre-Built Connectors** | Not enough data | Not enough data | 9.2 (38 reviews) ✓ Verified | | **Custom Connectors** | Not enough data | Not enough data | 9.1 (38 reviews) ✓ Verified | | **Reusable connectors** | Not enough data | Not enough data | 9.5 (26 reviews) | | **Multi - tenant architecture** | Not enough data | Not enough data | 9.3 (24 reviews) | #### Management | Feature | Apache Synapse | Azure Service Bus | IBM App Connect | |---|---|---|---| | **Monitoring & Notification** | Not enough data | Not enough data | 9.2 (39 reviews) ✓ Verified | | **Routing And Orchestration** | Not enough data | Not enough data | 8.9 (38 reviews) ✓ Verified | | **Data Mapping** | Not enough data | Not enough data | 9.0 (39 reviews) ✓ Verified | | **Data Transformation** | Not enough data | Not enough data | 9.7 (39 reviews) ✓ Verified | | **API Management** | Not enough data | Not enough data | 9.2 (24 reviews) | #### Security | Feature | Apache Synapse | Azure Service Bus | IBM App Connect | |---|---|---|---| | **Data Encryption** | Not enough data | Not enough data | 9.3 (37 reviews) ✓ Verified | | **Security Standards** | Not enough data | Not enough data | 9.4 (38 reviews) ✓ Verified | | **Communication Protocol** | Not enough data | Not enough data | 9.1 (39 reviews) ✓ Verified | #### Integration Options | Feature | Apache Synapse | Azure Service Bus | IBM App Connect | |---|---|---|---| | **Data Virtualization** | Not enough data | Not enough data | 9.4 (37 reviews) ✓ Verified | | **Managed File Transfers** | Not enough data | Not enough data | 9.0 (38 reviews) ✓ Verified | | **Big Data Processing** | Not enough data | Not enough data | 9.2 (38 reviews) ✓ Verified | | **EDI** | Not enough data | Not enough data | 9.6 (38 reviews) ✓ Verified | #### Deployment | Feature | Apache Synapse | Azure Service Bus | IBM App Connect | |---|---|---|---| | **Hybrid** | Not enough data | Not enough data | 9.5 (23 reviews) | | **Cloud to Cloud** | Not enough data | Not enough data | 9.5 (25 reviews) | --- ## Categories **Shared Categories (1):** [Enterprise Service Bus (ESB) Software](https://www.g2.com/categories/enterprise-service-bus-esb) **Unique to Apache Synapse (1):** [On-Premise Data Integration Software](https://www.g2.com/categories/on-premise-data-integration) **Unique to IBM App Connect (1):** [iPaaS Software](https://www.g2.com/categories/ipaas) --- ## Reviewer Demographics ### By Company Size | Segment | Apache Synapse | Azure Service Bus | IBM App Connect | |---|---|---|---| | **Small-Business** | 30.8% | 31.0% | 21.8% | | **Mid-Market** | 38.5% | 37.9% | 39.1% | | **Enterprise** | 30.8% | 31.0% | 39.1% | ### By Industry #### Apache Synapse - **Insurance:** 15.4% - **Information Technology and Services:** 15.4% - **Computer Software:** 15.4% - **Retail:** 7.7% - **Management Consulting:** 7.7% - **Financial Services:** 7.7% - **Electrical/Electronic Manufacturing:** 7.7% - **Computer Networking:** 7.7% - **Broadcast Media:** 7.7% - **Architecture & Planning:** 7.7% #### Azure Service Bus - **Information Technology and Services:** 13.8% - **Education Management:** 10.3% - **Airlines/Aviation:** 6.9% - **Computer Software:** 6.9% - **Logistics and Supply Chain:** 6.9% - **Accounting:** 3.4% - **Automotive:** 3.4% - **Computer Networking:** 3.4% - **Consumer Goods:** 3.4% - **Financial Services:** 3.4% - **Other:** 37.9% #### IBM App Connect - **Information Technology and Services:** 29.3% - **Computer Software:** 24.0% - **Higher Education:** 6.1% - **Internet:** 3.9% - **Banking:** 3.5% - **Design:** 3.1% - **Financial Services:** 3.1% - **Retail:** 3.1% - **Telecommunications:** 2.6% - **Hospital & Health Care:** 2.2% - **Other:** 19.2% --- ## Alternatives ### Alternatives to Apache Synapse - [MuleSoft Anypoint Platform](https://www.g2.com/products/mulesoft-anypoint-platform/reviews) — 4.5/5 stars (748 reviews) - [Microsoft SQL Server](https://www.g2.com/products/microsoft-sql-server/reviews) — 4.4/5 stars (2280 reviews) - [Cleo Integration Cloud](https://www.g2.com/products/cleo-integration-cloud/reviews) — 4.4/5 stars (557 reviews) - [TrueCommerce EDI](https://www.g2.com/products/truecommerce-edi/reviews) — 4.4/5 stars (438 reviews) - [SnapLogic Intelligent Integration Platform (IIP)](https://www.g2.com/products/snaplogic-intelligent-integration-platform-iip/reviews) — 4.4/5 stars (398 reviews) - [SAP Integration Suite](https://www.g2.com/products/sap-integration-suite/reviews) — 4.3/5 stars (339 reviews) - [Martini](https://www.g2.com/products/martini/reviews) — 4.7/5 stars (336 reviews) - [Skyvia](https://www.g2.com/products/skyvia/reviews) — 4.8/5 stars (321 reviews) - [IBM webMethods Hybrid Integration](https://www.g2.com/products/ibm-webmethods-hybrid-integration-2025-12-05/reviews) — 4.3/5 stars (272 reviews) - [TIBCO Integration (featuring Business Works and Flogo)](https://www.g2.com/products/tibco-integration-featuring-business-works-and-flogo/reviews) — 4.2/5 stars (199 reviews) ### Alternatives to Azure Service Bus - [MuleSoft Anypoint Platform](https://www.g2.com/products/mulesoft-anypoint-platform/reviews) — 4.5/5 stars (748 reviews) - [TIBCO Integration (featuring Business Works and Flogo)](https://www.g2.com/products/tibco-integration-featuring-business-works-and-flogo/reviews) — 4.2/5 stars (199 reviews) - [Apache Camel](https://www.g2.com/products/apache-camel/reviews) — 4.2/5 stars (20 reviews) - [NServiceBus](https://www.g2.com/products/nservicebus/reviews) — 4.4/5 stars (19 reviews) - [IBM webMethods Hybrid Integration](https://www.g2.com/products/ibm-webmethods-hybrid-integration-2025-12-05/reviews) — 4.3/5 stars (272 reviews) - [Amazon EventBridge](https://www.g2.com/products/amazon-eventbridge/reviews) — 4.5/5 stars (36 reviews) - [Peregrine Connect](https://www.g2.com/products/peregrine-connect/reviews) — 4.4/5 stars (97 reviews) - [CData Arc](https://www.g2.com/products/cdata-arc/reviews) — 4.5/5 stars (56 reviews) - [Apache ServiceMix](https://www.g2.com/products/apache-servicemix/reviews) — 3.9/5 stars (13 reviews) - [IBM Cloud Pak for Integration](https://www.g2.com/products/ibm-cloud-pak-for-integration/reviews) — 4.2/5 stars (50 reviews) ### Alternatives to IBM App Connect - [MuleSoft Anypoint Platform](https://www.g2.com/products/mulesoft-anypoint-platform/reviews) — 4.5/5 stars (748 reviews) - [TIBCO Integration (featuring Business Works and Flogo)](https://www.g2.com/products/tibco-integration-featuring-business-works-and-flogo/reviews) — 4.2/5 stars (199 reviews) - [Jitterbit](https://www.g2.com/products/jitterbit/reviews) — 4.5/5 stars (605 reviews) - [Boomi](https://www.g2.com/products/boomi/reviews) — 4.4/5 stars (505 reviews) - [SnapLogic Intelligent Integration Platform (IIP)](https://www.g2.com/products/snaplogic-intelligent-integration-platform-iip/reviews) — 4.4/5 stars (398 reviews) - [Zapier](https://www.g2.com/products/zapier/reviews) — 4.5/5 stars (2071 reviews) - [Peregrine Connect](https://www.g2.com/products/peregrine-connect/reviews) — 4.4/5 stars (97 reviews) - [Workato](https://www.g2.com/products/workato/reviews) — 4.7/5 stars (755 reviews) - [StarfishETL](https://www.g2.com/products/starfishetl/reviews) — 4.7/5 stars (76 reviews) - [Apache Camel](https://www.g2.com/products/apache-camel/reviews) — 4.2/5 stars (20 reviews) --- ## Top Discussions ### Apache Synapse No discussions available for this product. ### Azure Service Bus No discussions available for this product. ### IBM App Connect - Title: [Upgrading from 6.3 to 7](https://www.g2.com/discussions/upgrading-from-6-3-to-7) — 2 comments, 1 upvote > **Top comment:** "We are using 7.5.3 and very recently we encountered couple of issues in our Salesforce select statements. We are using Fix 3 of 7.5.3 for the past 4..." --- **Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/apache-synapse-vs-azure-service-bus-vs-ibm-app-connect)