# Apache HTTP Server Project, ManageEngine ServiceDesk Plus vs SolarWinds Service Desk Comparison

| | Apache HTTP Server Project | ManageEngine ServiceDesk Plus | SolarWinds Service Desk | 
|---|---|---|---|
| **Star Rating** | 4.3 out of 5 | 4.2 out of 5 | 4.3 out of 5 | 
| **Total Reviews** | 145 | 249 | 778 | 
| **Largest Market Segment** | Small-Business (46.3% of reviews) | Mid-Market (59.8% of reviews) | Mid-Market (68.3% of reviews) | 
| **Entry Level Price** | No pricing available | Starts at $1195  (For 10 technicians annually) | $39.00 Per Month | 

---
## Top Pros & Cons

### Apache HTTP Server Project

**Not enough data**

### ManageEngine ServiceDesk Plus

Pros:
- Ease of Use (9 reviews)
- Features (8 reviews)

Cons:
- Complexity (4 reviews)
- Complex Setup (4 reviews)

### SolarWinds Service Desk

Pros:
- Ticketing System (8 reviews)
- Asset Management (7 reviews)

Cons:
- Missing Features (5 reviews)
- Asset Management (4 reviews)

---
## Ratings Comparison
| Rating | Apache HTTP Server Project | ManageEngine ServiceDesk Plus | SolarWinds Service Desk | 
|---|---|---|---|
  | **Meets Requirements** | 8.8 (127 reviews) | 8.6 (221 reviews) | 8.6 (693 reviews) | 
  | **Ease of Use** | 7.6 (127 reviews) | 8.5 (221 reviews) | 9.0 (706 reviews) | 
  | **Ease of Setup** | 8.0 (73 reviews) | 8.1 (162 reviews) | 8.6 (571 reviews) | 
  | **Ease of Admin** | 7.6 (73 reviews) | 8.4 (159 reviews) | 8.9 (580 reviews) | 
  | **Quality of Support** | 7.4 (108 reviews) | 8.1 (205 reviews) | 8.9 (676 reviews) | 
  | **Has the product been a good partner in doing business?** | 8.0 (51 reviews) | 8.3 (151 reviews) | 9.0 (560 reviews) | 
  | **Product Direction (% positive)** | 7.4 (125 reviews) | 8.1 (213 reviews) | 9.0 (677 reviews) | 

---
## Pricing

### Apache HTTP Server Project

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

### ManageEngine ServiceDesk Plus

#### Entry-Level Pricing

Plan: Standard Edition help desk module

Price: Starts at $1195  (For 10 technicians annually)

Description: The standard edition is free of charge on both the On-Premises and cloud versions, with no restrictions on the number tickets or end users or on the amount of cloud storage supported. You can enjoy a world-class help desk experience with no restrictions!

Key Features:
- Self service portal
- Incident management
- Active Directory integration

[Browse all 3 editions](https://www.g2.com/products/manageengine-servicedesk-plus/pricing)

#### Free Trial

Yes

### SolarWinds Service Desk

#### Entry-Level Pricing

Plan: ESSENTIALS

Price: $39.00 Per Month

Description: Includes:

Key Features:
- Incident Management
- Knowledge Base
- Service Portal

[Browse all 3 editions](https://www.g2.com/products/solarwinds-service-desk/pricing)

#### Free Trial

Yes

---
## Features Comparison By Category

### Help Desk

| Product | Score | Reviews |
|---|---|---|
| **Apache HTTP Server Project** | N/A | N/A |
| **ManageEngine ServiceDesk Plus** | 8.1/10 | 38 |
| **SolarWinds Service Desk** | N/A | N/A |

#### Ticket and Case Management

| Feature | Apache HTTP Server Project | ManageEngine ServiceDesk Plus | SolarWinds Service Desk | 
|---|---|---|---|
| **Ticket creation user experience** | Not enough data | 8.5 (32 reviews) | Not enough data | 
| **Ticket response user experience** | Not enough data | 8.7 (33 reviews) | Not enough data | 
| **Workflow** | Not enough data | 8.7 (33 reviews) | Not enough data | 
| **Response Automation** | Not enough data | 8.9 (32 reviews) | Not enough data | 
| **SLA Management** | Not enough data | 8.4 (33 reviews) | Not enough data | 
| **Attachments/Screencasts** | Not enough data | 8.5 (33 reviews) | Not enough data | 
| **Ticket Collaboration** | Not enough data | 8.6 (32 reviews) | Not enough data | 
| **Customer and Contacts Database** | Not enough data | 8.1 (31 reviews) | Not enough data | 

#### Generative AI

| Feature | Apache HTTP Server Project | ManageEngine ServiceDesk Plus | SolarWinds Service Desk | 
|---|---|---|---|
| **AI Text Generation** | Not enough data | 6.8 (13 reviews) | Not enough data | 
| **AI Text Summarization** | Not enough data | 6.9 (13 reviews) | Not enough data | 

#### Agentic AI - Help Desk

| Feature | Apache HTTP Server Project | ManageEngine ServiceDesk Plus | SolarWinds Service Desk | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | Not enough data | 

#### Communication Channels

| Feature | Apache HTTP Server Project | ManageEngine ServiceDesk Plus | SolarWinds Service Desk | 
|---|---|---|---|
| **Customer Portal** | Not enough data | 8.4 (32 reviews) | Not enough data | 
| **Email to Case** | Not enough data | 9.1 (33 reviews) | Not enough data | 
| **Chat/Live Support** | Not enough data | 7.9 (27 reviews) | Not enough data | 
| **Social Integration** | Not enough data | 7.1 (24 reviews) | Not enough data | 
| **Voice** | Not enough data | 6.5 (24 reviews) | Not enough data | 

#### Platform

| Feature | Apache HTTP Server Project | ManageEngine ServiceDesk Plus | SolarWinds Service Desk | 
|---|---|---|---|
| **Mobile User Support** | Not enough data | 7.5 (28 reviews) | Not enough data | 
| **Customization ** | Not enough data | 7.9 (32 reviews) | Not enough data | 
| **User, Role, and Access Management** | Not enough data | 8.5 (34 reviews) | Not enough data | 
| **Integration** | Not enough data | 7.8 (31 reviews) | Not enough data | 
| **Reporting** | Not enough data | 8.2 (34 reviews) | Not enough data | 
| **Dashboards** | Not enough data | 8.3 (33 reviews) | Not enough data | 

### IT Service Management (ITSM) Tools

| Product | Score | Reviews |
|---|---|---|
| **Apache HTTP Server Project** | N/A | N/A |
| **ManageEngine ServiceDesk Plus** | 8.7/10 | 47 |
| **SolarWinds Service Desk** | 8.5/10 | 140 |

#### Administration

| Feature | Apache HTTP Server Project | ManageEngine ServiceDesk Plus | SolarWinds Service Desk | 
|---|---|---|---|
| **Change Management** | Not enough data | 8.8 (39 reviews) ✓ Verified | 8.7 (106 reviews) ✓ Verified | 
| **Asset Management** | Not enough data | 8.8 (38 reviews) ✓ Verified | 8.5 (112 reviews) ✓ Verified | 
| **Reports & Analytics** | Not enough data | 8.9 (39 reviews) ✓ Verified | 8.4 (120 reviews) ✓ Verified | 

#### Service Desk

| Feature | Apache HTTP Server Project | ManageEngine ServiceDesk Plus | SolarWinds Service Desk | 
|---|---|---|---|
| **Help Desk** | Not enough data | 9.2 (42 reviews) ✓ Verified | 9.3 (127 reviews) ✓ Verified | 
| **Incident Reports** | Not enough data | 8.9 (41 reviews) ✓ Verified | 9.2 (126 reviews) ✓ Verified | 
| **Process Workflow** | Not enough data | 8.9 (41 reviews) ✓ Verified | 8.7 (121 reviews) ✓ Verified | 

#### Management

| Feature | Apache HTTP Server Project | ManageEngine ServiceDesk Plus | SolarWinds Service Desk | 
|---|---|---|---|
| **Reporting** | Not enough data | 8.6 (38 reviews) ✓ Verified | 8.2 (67 reviews) ✓ Verified | 
| **Administration Console** | Not enough data | 8.6 (35 reviews) ✓ Verified | 8.8 (66 reviews) ✓ Verified | 
| **Access Management** | Not enough data | 8.6 (35 reviews) ✓ Verified | 8.5 (65 reviews) ✓ Verified | 
| **Asset Management** | Not enough data | 8.7 (36 reviews) ✓ Verified | 8.2 (59 reviews) ✓ Verified | 
| **Policy Dictation** | Not enough data | 8.1 (34 reviews) ✓ Verified | 7.5 (48 reviews) ✓ Verified | 

#### Functionality

| Feature | Apache HTTP Server Project | ManageEngine ServiceDesk Plus | SolarWinds Service Desk | 
|---|---|---|---|
| **Ticketing System** | Not enough data | 9.1 (39 reviews) ✓ Verified | 9.2 (73 reviews) ✓ Verified | 
| **Performance Logging** | Not enough data | 8.5 (38 reviews) ✓ Verified | 8.2 (55 reviews) ✓ Verified | 
| **Alerting** | Not enough data | 8.8 (36 reviews) ✓ Verified | 8.7 (62 reviews) ✓ Verified | 
| **Automation** | Not enough data | 8.5 (39 reviews) ✓ Verified | 8.1 (67 reviews) ✓ Verified | 

#### Agentic AI - IT Service Management (ITSM) Tools

| Feature | Apache HTTP Server Project | ManageEngine ServiceDesk Plus | SolarWinds Service Desk | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | Feature Not Available | 
| **Multi-step Planning** | Not enough data | Not enough data | Feature Not Available | 
| **Cross-system Integration** | Not enough data | Not enough data | Feature Not Available | 
| **Adaptive Learning** | Not enough data | Not enough data | Feature Not Available | 
| **Natural Language Interaction** | Not enough data | Not enough data | Feature Not Available | 
| **Proactive Assistance** | Not enough data | Not enough data | Feature Not Available | 
| **Decision Making** | Not enough data | Not enough data | Feature Not Available | 

### Incident Management

| Product | Score | Reviews |
|---|---|---|
| **Apache HTTP Server Project** | N/A | N/A |
| **ManageEngine ServiceDesk Plus** | 8.4/10 | 34 |
| **SolarWinds Service Desk** | 7.6/10 | 108 |

#### Monitoring

| Feature | Apache HTTP Server Project | ManageEngine ServiceDesk Plus | SolarWinds Service Desk | 
|---|---|---|---|
| **Constant Monitoring** | Not enough data | 8.9 (29 reviews) ✓ Verified | 8.4 (76 reviews) ✓ Verified | 
| **Timely Alerts** | Not enough data | 9.2 (30 reviews) ✓ Verified | 8.5 (85 reviews) ✓ Verified | 
| **TIcket Accuracy** | Not enough data | 9.1 (31 reviews) ✓ Verified | 8.8 (90 reviews) ✓ Verified | 
| **AI Monitoring** | Not enough data | 6.4 (6 reviews) | 4.3 (9 reviews) | 

#### Management Tools

| Feature | Apache HTTP Server Project | ManageEngine ServiceDesk Plus | SolarWinds Service Desk | 
|---|---|---|---|
| **Ticket Assignment** | Not enough data | 9.2 (32 reviews) ✓ Verified | 9.0 (96 reviews) ✓ Verified | 
| **Standardization** | Not enough data | 8.7 (30 reviews) ✓ Verified | 8.7 (99 reviews) ✓ Verified | 
| **Lifecycle Visualization** | Not enough data | 8.9 (29 reviews) ✓ Verified | 8.4 (85 reviews) ✓ Verified | 

#### Generative AI

| Feature | Apache HTTP Server Project | ManageEngine ServiceDesk Plus | SolarWinds Service Desk | 
|---|---|---|---|
| **AI Text Generation** | Not enough data | 7.6 (12 reviews) | 5.9 (24 reviews) | 
| **AI Text Summarization** | Not enough data | 7.6 (12 reviews) | 6.5 (24 reviews) | 

#### Agentic AI - Incident Management

| Feature | Apache HTTP Server Project | ManageEngine ServiceDesk Plus | SolarWinds Service Desk | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | Feature Not Available | 
| **Multi-step Planning** | Not enough data | Not enough data | Feature Not Available | 
| **Cross-system Integration** | Not enough data | Not enough data | Feature Not Available | 
| **Adaptive Learning** | Not enough data | Not enough data | Feature Not Available | 
| **Natural Language Interaction** | Not enough data | Not enough data | Feature Not Available | 
| **Proactive Assistance** | Not enough data | Not enough data | Feature Not Available | 
| **Decision Making** | Not enough data | Not enough data | Feature Not Available | 

### IT Asset Management

| Product | Score | Reviews |
|---|---|---|
| **Apache HTTP Server Project** | N/A | N/A |
| **ManageEngine ServiceDesk Plus** | N/A | N/A |
| **SolarWinds Service Desk** | 8.2/10 | 75 |

#### Asset Inventory

| Feature | Apache HTTP Server Project | ManageEngine ServiceDesk Plus | SolarWinds Service Desk | 
|---|---|---|---|
| **Hardware Asset Inventory** | Not enough data | Not enough data | 8.6 (66 reviews) | 
| **Software Asset Inventory** | Not enough data | Not enough data | 8.4 (63 reviews) | 
| **Cloud Asset Inventory** | Not enough data | Not enough data | 8.1 (50 reviews) | 
| **Mobile Asset Inventory** | Not enough data | Not enough data | 8.0 (50 reviews) | 
| **Asset Discovery** | Not enough data | Not enough data | 8.0 (60 reviews) | 

#### Generative AI

| Feature | Apache HTTP Server Project | ManageEngine ServiceDesk Plus | SolarWinds Service Desk | 
|---|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | Feature Not Available | 
| **AI Text Generation** | Not enough data | Not enough data | Feature Not Available | 

#### Agentic AI - IT Asset Management

| Feature | Apache HTTP Server Project | ManageEngine ServiceDesk Plus | SolarWinds Service Desk | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | Feature Not Available | 
| **Multi-step Planning** | Not enough data | Not enough data | Feature Not Available | 
| **Cross-system Integration** | Not enough data | Not enough data | Feature Not Available | 
| **Adaptive Learning** | Not enough data | Not enough data | Feature Not Available | 
| **Natural Language Interaction** | Not enough data | Not enough data | Feature Not Available | 
| **Proactive Assistance** | Not enough data | Not enough data | Feature Not Available | 
| **Decision Making** | Not enough data | Not enough data | Feature Not Available | 

#### Management

| Feature | Apache HTTP Server Project | ManageEngine ServiceDesk Plus | SolarWinds Service Desk | 
|---|---|---|---|
| **Central Dashboard** | Not enough data | Not enough data | 8.6 (65 reviews) | 
| **Asset Policy Management** | Not enough data | Not enough data | 8.0 (9 reviews) | 
| **Risk Management** | Not enough data | Not enough data | 8.0 (9 reviews) | 
| **Integrations** | Not enough data | Not enough data | 8.2 (56 reviews) | 

### Software Asset Management Tools

| Product | Score | Reviews |
|---|---|---|
| **Apache HTTP Server Project** | N/A | N/A |
| **ManageEngine ServiceDesk Plus** | N/A | N/A |
| **SolarWinds Service Desk** | N/A | N/A |

#### Functionality

| Feature | Apache HTTP Server Project | ManageEngine ServiceDesk Plus | SolarWinds Service Desk | 
|---|---|---|---|
| **Software inventory and lifecycle management** | Not enough data | Not enough data | Not enough data | 
| **License entitlement and usage management** | Not enough data | Not enough data | Not enough data | 
| **Vendor management and compliance** | Not enough data | Not enough data | Not enough data | 
| **Automated end user license provisioning** | Not enough data | Not enough data | Not enough data | 
| **Approved app catalogue** | Not enough data | Not enough data | Not enough data | 
| **Customized alerts** | Not enough data | Not enough data | Not enough data | 

#### Agentic AI - Software Asset Management Tools

| Feature | Apache HTTP Server Project | ManageEngine ServiceDesk Plus | SolarWinds Service Desk | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | Feature Not Available | 
| **Multi-step Planning** | Not enough data | Not enough data | Feature Not Available | 
| **Cross-system Integration** | Not enough data | Not enough data | Feature Not Available | 
| **Adaptive Learning** | Not enough data | Not enough data | Feature Not Available | 
| **Natural Language Interaction** | Not enough data | Not enough data | Feature Not Available | 
| **Proactive Assistance** | Not enough data | Not enough data | Feature Not Available | 
| **Decision Making** | Not enough data | Not enough data | Feature Not Available | 

#### Risk assessment

| Feature | Apache HTTP Server Project | ManageEngine ServiceDesk Plus | SolarWinds Service Desk | 
|---|---|---|---|
| **Shadow IT detection** | Not enough data | Not enough data | Feature Not Available | 
| **Software vulnerability assessment** | Not enough data | Not enough data | Feature Not Available | 
| **Redundant software functionality identification** | Not enough data | Not enough data | Feature Not Available | 

### Application Server

| Product | Score | Reviews |
|---|---|---|
| **Apache HTTP Server Project** | 8.6/10 | 20 |
| **ManageEngine ServiceDesk Plus** | N/A | N/A |
| **SolarWinds Service Desk** | N/A | N/A |

#### Data Management

| Feature | Apache HTTP Server Project | ManageEngine ServiceDesk Plus | SolarWinds Service Desk | 
|---|---|---|---|
| **Data Redundancy** | 9.2 (16 reviews) | Not enough data | Not enough data | 
| **Server Management** | 9.2 (20 reviews) | Not enough data | Not enough data | 
| **Version and Profile Support** | 8.0 (17 reviews) | Not enough data | Not enough data | 
| **Web-based frameworks** | 8.7 (19 reviews) | Not enough data | Not enough data | 
| **Data exchange** | 8.8 (15 reviews) | Not enough data | Not enough data | 

#### User Features

| Feature | Apache HTTP Server Project | ManageEngine ServiceDesk Plus | SolarWinds Service Desk | 
|---|---|---|---|
| **Centralized offering** | 7.9 (14 reviews) | Not enough data | Not enough data | 
| **Security updates** | 8.8 (19 reviews) | Not enough data | Not enough data | 
| **Real-time visibility** | 8.6 (16 reviews) | Not enough data | Not enough data | 

#### Modernization

| Feature | Apache HTTP Server Project | ManageEngine ServiceDesk Plus | SolarWinds Service Desk | 
|---|---|---|---|
| **Cloud deployment** | 8.7 (14 reviews) | Not enough data | Not enough data | 
| **Microservices development** | 8.3 (14 reviews) | Not enough data | Not enough data | 
| **On-premises support** | 7.9 (13 reviews) | Not enough data | Not enough data | 
| **Modular architecture** | 8.5 (16 reviews) | Not enough data | Not enough data | 

#### AI Performance Improvement - Application Server

| Feature | Apache HTTP Server Project | ManageEngine ServiceDesk Plus | SolarWinds Service Desk | 
|---|---|---|---|
| **AI Application Scaling** | Not enough data | Not enough data | Not enough data | 
| **AI Error Prediction** | Not enough data | Not enough data | Not enough data | 
| **Intelligent Resource Forecasting** | Not enough data | Not enough data | Not enough data | 
| **AI Anomaly Detection** | Not enough data | Not enough data | Not enough data | 
| **AI Intrusion Detection** | Not enough data | Not enough data | Not enough data | 

#### Agentic AI - Application Server

| Feature | Apache HTTP Server Project | ManageEngine ServiceDesk Plus | SolarWinds Service Desk | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | Not enough data | 

### Service Desk

| Product | Score | Reviews |
|---|---|---|
| **Apache HTTP Server Project** | N/A | N/A |
| **ManageEngine ServiceDesk Plus** | 8.2/10 | 113 |
| **SolarWinds Service Desk** | 8.3/10 | 485 |

#### Incident Management

| Feature | Apache HTTP Server Project | ManageEngine ServiceDesk Plus | SolarWinds Service Desk | 
|---|---|---|---|
| **Automate Ticket Routing** | Not enough data | 8.7 (95 reviews) | 8.6 (430 reviews) | 
| **Ticket Prioritization** | Not enough data | 8.6 (95 reviews) | 8.6 (423 reviews) | 
| **Ticket Notifications** | Not enough data | 8.8 (99 reviews) | 8.8 (458 reviews) | 
| **Knowledge Base** | Not enough data | 7.9 (91 reviews) | 8.3 (412 reviews) | 
| **Knowledge Base/Ticket Integration** | Not enough data | 8.1 (89 reviews) | 8.5 (396 reviews) | 

#### Reporting

| Feature | Apache HTTP Server Project | ManageEngine ServiceDesk Plus | SolarWinds Service Desk | 
|---|---|---|---|
| **Dashboards** | Not enough data | 8.3 (95 reviews) | 8.3 (454 reviews) | 
| **Time Tracking** | Not enough data | 8.5 (86 reviews) | 8.2 (356 reviews) | 
| **Surveys** | Not enough data | 8.0 (74 reviews) | 8.0 (329 reviews) | 

#### Access & Usability

| Feature | Apache HTTP Server Project | ManageEngine ServiceDesk Plus | SolarWinds Service Desk | 
|---|---|---|---|
| **Mobile** | Not enough data | 7.2 (75 reviews) | 7.2 (359 reviews) | 
| **Self Service** | Not enough data | 8.1 (81 reviews) | 8.5 (400 reviews) | 
| **Active Directory** | Not enough data | 8.6 (91 reviews) | 8.3 (340 reviews) | 
| **Multi-Channel Access** | Not enough data | 7.9 (69 reviews) | 8.5 (276 reviews) | 

#### Agentic AI - Service Desk

| Feature | Apache HTTP Server Project | ManageEngine ServiceDesk Plus | SolarWinds Service Desk | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | Feature Not Available | 
| **Multi-step Planning** | Not enough data | Not enough data | Feature Not Available | 
| **Cross-system Integration** | Not enough data | Not enough data | Feature Not Available | 
| **Adaptive Learning** | Not enough data | Not enough data | Feature Not Available | 
| **Natural Language Interaction** | Not enough data | Not enough data | Feature Not Available | 
| **Proactive Assistance** | Not enough data | Not enough data | Feature Not Available | 
| **Decision Making** | Not enough data | Not enough data | Feature Not Available | 

---
## Categories

**Unique to Apache HTTP Server Project (1):** [Application Server Software](https://www.g2.com/categories/application-server)

**Unique to ManageEngine ServiceDesk Plus (4):** [IT Service Management Tools](https://www.g2.com/categories/it-service-management-itsm-tools), [Service Desk Software](https://www.g2.com/categories/service-desk), [Incident Management Software](https://www.g2.com/categories/incident-management), [Help Desk Software](https://www.g2.com/categories/help-desk)

**Unique to SolarWinds Service Desk (5):** [IT Service Management Tools](https://www.g2.com/categories/it-service-management-itsm-tools), [IT Asset Management Software](https://www.g2.com/categories/it-asset-management), [Incident Management Software](https://www.g2.com/categories/incident-management), [Service Desk Software](https://www.g2.com/categories/service-desk), [Software Asset Management (SAM) Tools](https://www.g2.com/categories/software-asset-management-tools)


---
## Reviewer Demographics

### By Company Size

| Segment | Apache HTTP Server Project | ManageEngine ServiceDesk Plus | SolarWinds Service Desk | 
|---|---|---|---|
| **Small-Business** | 46.3% | 8.7% | 7.9% | 
| **Mid-Market** | 30.1% | 59.8% | 68.3% | 
| **Enterprise** | 23.5% | 31.5% | 23.8% | 

### By Industry

#### Apache HTTP Server Project

- **Information Technology and Services:** 26.3%
- **Computer Software:** 14.6%
- **Consumer Goods:** 5.8%
- **Internet:** 5.1%
- **Banking:** 3.6%
- **Telecommunications:** 2.9%
- **Retail:** 2.9%
- **Automotive:** 2.2%
- **Computer Networking:** 2.2%
- **Financial Services:** 2.2%
- **Other:** 32.1%

#### ManageEngine ServiceDesk Plus

- **Information Technology and Services:** 18.8%
- **Hospital & Health Care:** 5.0%
- **Financial Services:** 5.0%
- **Oil & Energy:** 4.2%
- **Computer & Network Security:** 2.9%
- **Health, Wellness and Fitness:** 2.9%
- **Computer Software:** 2.5%
- **Education Management:** 2.5%
- **Non-Profit Organization Management:** 2.1%
- **Hospitality:** 2.1%
- **Other:** 52.1%

#### SolarWinds Service Desk

- **Information Technology and Services:** 12.6%
- **Hospital & Health Care:** 7.6%
- **Higher Education:** 4.8%
- **Education Management:** 4.7%
- **Financial Services:** 4.3%
- **Computer Software:** 4.0%
- **Construction:** 3.3%
- **Retail:** 3.1%
- **Insurance:** 3.1%
- **Non-Profit Organization Management:** 2.7%
- **Other:** 49.7%

---
## Alternatives

### Alternatives to Apache HTTP Server Project

- [Lighttpd](https://www.g2.com/products/lighttpd/reviews) — 4.3/5 stars (11 reviews)
- [F5 NGINX](https://www.g2.com/products/f5-nginx/reviews) — 4.6/5 stars (107 reviews)
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- [Payara Server](https://www.g2.com/products/payara-server/reviews) — 4.5/5 stars (84 reviews)
- [IBM WebSphere](https://www.g2.com/products/ibm-websphere/reviews) — 4.1/5 stars (159 reviews)
- [Oracle Tuxedo](https://www.g2.com/products/oracle-tuxedo/reviews) — 4.0/5 stars (12 reviews)

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- [SolarWinds Web Help Desk](https://www.g2.com/products/solarwinds-web-help-desk/reviews) — 3.9/5 stars (59 reviews)
- [ConnectWise PSA](https://www.g2.com/products/connectwise-psa/reviews) — 3.9/5 stars (525 reviews)
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- [SysAid](https://www.g2.com/products/sysaid/reviews) — 4.5/5 stars (747 reviews)
- [BMC Helix ITSM](https://www.g2.com/products/bmc-software-bmc-helix-itsm/reviews) — 3.7/5 stars (293 reviews)
- [NinjaOne](https://www.g2.com/products/ninjaone/reviews) — 4.7/5 stars (4300 reviews)
- [Vivantio](https://www.g2.com/products/vivantio/reviews) — 4.3/5 stars (295 reviews)
- [Spiceworks Cloud Help Desk](https://www.g2.com/products/spiceworks-cloud-help-desk/reviews) — 4.3/5 stars (311 reviews)
- [PagerDuty](https://www.g2.com/products/pagerduty/reviews) — 4.5/5 stars (939 reviews)

---
## Top Discussions

### Apache HTTP Server Project

- Title: [Apache support community](https://www.g2.com/discussions/apache-support-community) — 2 comments, 2 upvotes
  > **Top comment:** "Is there a particular quest you have?"
- Title: [What is Apache Server used for?](https://www.g2.com/discussions/what-is-apache-server-used-for) — 1 comment
  > **Top comment:** "It enables individuals to publish their webpages online. It receives HTTP requests from users and responds with web pages containing the requested data. 

"
- Title: [What does an Apache server do?](https://www.g2.com/discussions/what-does-an-apache-server-do) — 1 comment
  > **Top comment:** "An Apache server functions similarly to a very well-organized web host. The web page you request is sent back by the Apache server in response to a web..."
- Title: [What is Apache server explain main features of Apache server?](https://www.g2.com/discussions/what-is-apache-server-explain-main-features-of-apache-server) — 1 comment
  > **Top comment:** "Easy to manage webpages in a shared hosting setup, able to configure seperate settings for each web pages."
- Title: [Why apache is a process based server](https://www.g2.com/discussions/14366-why-apache-is-a-process-based-server) — 1 comment, 1 upvote
  > **Top comment:** "Apache has been around since 1995, a time when a process-based approach was sufficient. It has grown over the years and serves over 100 million websites so..."

### ManageEngine ServiceDesk Plus

- Title: [What is ManageEngine ServiceDesk Plus used for?](https://www.g2.com/discussions/what-is-manageengine-servicedesk-plus-used-for) — 1 comment, 1 upvote
  > **Top comment:** "Comment deleted by user."

### SolarWinds Service Desk

- Title: [How do I upload a solution article using tablets or phones?](https://www.g2.com/discussions/32754-how-do-i-upload-a-solution-article-using-tablets-or-phones) — 1 comment, 1 upvote
  > **Top comment:** "Unfortunately, we can’t create Solutions from the mobile app.
"
- Title: [Windows Installer](https://www.g2.com/discussions/windows-installer-8d44379e-0179-4f26-9745-c6a388d84665) — 1 comment, 1 upvote
  > **Top comment:** "This one is easy. When Samanage became Solarwinds we quit using the product and went elsewhere. 

Samanage had an EXE and an ISO. I'm none to interested in..."

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/apache-http-server-project-vs-manageengine-servicedesk-plus-vs-solarwinds-service-desk)