Compare Apache Guacamole and TeamViewer

At a Glance
Apache Guacamole
Apache Guacamole
Star Rating
(17)4.6 out of 5
Market Segments
Small-Business (47.1% of reviews)
Information
Pros & Cons
Not enough data
Entry-Level Pricing
No pricing available
Learn more about Apache Guacamole
TeamViewer
TeamViewer
Star Rating
(3,775)4.5 out of 5
Market Segments
Small-Business (43.2% of reviews)
Information
Pros & Cons
Entry-Level Pricing
Starting at $24.90
Free Trial is available
Browse all 4 pricing plans
AI Generated Summary
AI-generated. Powered by real user reviews.
  • G2 reviewers report that TeamViewer excels in overall user satisfaction, boasting a significantly higher G2 Score compared to Apache Guacamole. Users appreciate its high performance and business-friendly features, particularly for secure remote communications and virtual meetings.
  • According to verified reviews, TeamViewer's implementation process is notably straightforward, making it accessible even for non-technical users. Reviewers highlight the ease of integration with various operating systems and devices, which enhances its versatility in diverse work environments.
  • Users say that Apache Guacamole offers a fantastic remote desktop solution with its seamless access from any device with a web browser. Its intuitive web-based interface is praised for being user-friendly, allowing users to navigate effortlessly and set up connections with ease.
  • Reviewers mention that while Apache Guacamole has a strong focus on ease of use and compatibility, it faces challenges in areas like setup and administrative tasks compared to TeamViewer. Users have noted that Guacamole's setup can be less straightforward, which may require more technical expertise.
  • G2 reviewers highlight TeamViewer's robust support quality, with users rating it highly for responsiveness and helpfulness. This is contrasted with Apache Guacamole, where users have expressed a desire for improved support options, indicating that TeamViewer may be a better choice for those who prioritize customer service.
  • According to recent feedback, TeamViewer's features such as session recording and file sharing are well-received, enhancing collaboration and productivity. In comparison, while Guacamole provides essential remote access features, it may not offer the same level of comprehensive tools that TeamViewer users enjoy.
Pricing
Entry-Level Pricing
Apache Guacamole
No pricing available
TeamViewer
Remote Access
Starting at $24.90
Browse all 4 pricing plans
Free Trial
Apache Guacamole
No trial information available
TeamViewer
Free Trial is available
Ratings
Meets Requirements
8.9
15
9.1
2,999
Ease of Use
9.0
15
9.1
3,181
Ease of Setup
7.1
7
9.1
946
Ease of Admin
8.1
7
8.9
681
Quality of Support
8.2
10
8.6
2,574
Has the product been a good partner in doing business?
Not enough data
8.6
637
Product Direction (% positive)
9.2
15
8.7
2,893
Features by Category
Not enough data
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Productivity Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Remote Monitoring & Management (RMM)Hide 19 FeaturesShow 19 Features
Not enough data
9.1
60
Inventory Management - Remote Monitoring & Management (RMM)
Not enough data
9.4
54
Not enough data
9.2
12
Not enough data
9.4
11
Monitoring and Management
Not enough data
9.2
53
Not enough data
9.3
53
Not enough data
9.1
55
Not enough data
9.2
54
Not enough data
9.2
12
IT Operations & Workflow - Remote Monitoring & Management (RMM)
Not enough data
8.8
13
Service Management
Not enough data
9.5
54
Not enough data
9.3
12
Not enough data
8.5
12
Agentic AI - Remote Monitoring & Management (RMM)
Not enough data
8.7
13
Not enough data
9.0
13
Not enough data
9.0
13
Not enough data
8.7
13
Not enough data
9.0
13
Not enough data
9.0
13
Not enough data
9.2
14
Not enough data
8.7
1,067
Presenter Tools
Not enough data
8.9
866
Not enough data
8.5
788
Not enough data
9.1
940
|
Verified
Not enough data
8.8
837
|
Verified
Conferencing Options
Not enough data
8.7
798
|
Verified
Not enough data
8.7
811
|
Verified
Not enough data
8.7
794
|
Verified
Application Tools
Not enough data
8.9
873
|
Verified
Not enough data
8.9
828
|
Verified
Not enough data
8.7
809
|
Verified
Agentic AI - Screen Sharing
Not enough data
8.0
41
Unified Endpoint Management (UEM)Hide 17 FeaturesShow 17 Features
Not enough data
9.8
6
Scope
Not enough data
10.0
6
Not enough data
10.0
6
Security
Not enough data
10.0
6
Not enough data
9.4
6
Not enough data
9.7
6
Management
Not enough data
9.7
6
Not enough data
9.7
6
Not enough data
9.7
6
Not enough data
10.0
6
Not enough data
10.0
6
Agentic AI - Unified Endpoint Management (UEM)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
9.3
22
Functionality
Not enough data
9.4
20
Not enough data
9.4
19
Not enough data
9.2
21
Not enough data
9.3
21
Monitoring - Network Monitoring
Not enough data
8.8
11
Not enough data
9.4
11
Not enough data
9.5
11
Management
Not enough data
9.3
20
Not enough data
9.4
20
Not enough data
9.3
21
Analytics - Network Monitoring
Not enough data
9.1
11
Not enough data
8.9
11
Security - Network Monitoring
Not enough data
9.4
11
Not enough data
9.2
11
Not enough data
9.2
11
Network Performance - Network Monitoring
Not enough data
9.1
11
Not enough data
9.5
11
AI Automation - Network Monitoring
Not enough data
9.3
10
Not enough data
9.4
11
Not enough data
9.4
11
Agentic AI - Network Monitoring
Not enough data
9.3
10
Not enough data
9.7
10
Not enough data
9.7
10
Not enough data
9.7
10
Not enough data
9.5
10
Not enough data
9.5
10
Not enough data
9.3
10
Not enough data
8.0
32
Asset Inventory
Not enough data
8.3
26
Not enough data
8.3
26
Not enough data
8.3
25
Not enough data
7.3
24
Not enough data
8.3
26
Generative AI
Not enough data
7.8
19
Not enough data
7.7
19
Agentic AI - IT Asset Management
Not enough data
7.9
14
Not enough data
7.9
14
Not enough data
8.1
14
Not enough data
7.6
14
Not enough data
7.7
14
Not enough data
8.1
15
Not enough data
7.7
14
Management
Not enough data
9.1
25
Not enough data
8.6
25
Not enough data
8.3
20
Not enough data
7.5
22
ServiceNow Store AppsHide 6 FeaturesShow 6 Features
Not enough data
9.3
145
ServiceNow Apps
Not enough data
9.3
131
Not enough data
9.3
132
Agentic AI - ServiceNow Store Apps
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
9.0
617
Administration
Not enough data
9.2
560
Not enough data
9.1
544
Not enough data
8.9
487
Not enough data
9.0
520
Not enough data
8.9
499
Not enough data
9.0
505
Maintenance
Not enough data
9.0
502
Not enough data
8.9
468
Communication
Not enough data
9.0
499
Not enough data
8.6
443
Not enough data
8.7
447
Not enough data
8.8
467
Security
Not enough data
9.0
464
Not enough data
9.0
465
Device Support
Not enough data
8.9
494
Not enough data
9.1
504
Not enough data
9.1
506
Performance
Not enough data
8.9
473
AR Collaboration ToolsHide 9 FeaturesShow 9 Features
Not enough data
9.9
5
Remote Support
Not enough data
10.0
5
Not enough data
10.0
5
Not enough data
9.3
5
Hardware Integration
Not enough data
10.0
5
Not enough data
9.7
5
Not enough data
10.0
5
Content
Not enough data
10.0
5
Not enough data
10.0
5
Not enough data
9.7
5
Not enough data
9.3
26
Administration
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
9.4
24
Security
Not enough data
9.3
23
Not enough data
Feature Not Available
Endpoint ManagementHide 1 FeatureShow 1 Feature
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Remote Video SupportHide 8 FeaturesShow 8 Features
Not enough data
Not enough data
Remote Support - Remote Video Support
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content - Remote Video Support
Not enough data
Not enough data
Not enough data
Not enough data
Platform - Remote Video Support
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - SAP Store
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AWS Marketplace
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
System Control
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Vulnerability Prevention
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Mobile Device Management (MDM)Hide 18 FeaturesShow 18 Features
Not enough data
8.9
35
Platform - Mobile Device Management (MDM)
Not enough data
8.8
30
Operating System
Not enough data
9.5
32
Not enough data
9.1
30
Not enough data
8.9
32
Management
Not enough data
8.8
31
Not enough data
8.5
31
Not enough data
9.0
29
Not enough data
8.6
29
Not enough data
8.8
31
Security
Not enough data
8.7
30
Not enough data
8.9
33
Agentic AI - Mobile Device Management (MDM)
Not enough data
9.3
7
Not enough data
9.0
7
Not enough data
9.5
7
Not enough data
9.0
7
Not enough data
8.6
7
Not enough data
8.8
7
Not enough data
8.6
7
Enterprise IT ManagementHide 18 FeaturesShow 18 Features
Not enough data
9.2
23
Analysis
Not enough data
8.9
18
Platform
Not enough data
9.3
20
Not enough data
9.0
17
Not enough data
9.1
17
Not enough data
8.8
17
Not enough data
9.5
17
Security
Not enough data
9.2
17
Not enough data
9.4
16
Not enough data
9.2
15
Not enough data
9.7
15
Not enough data
9.1
15
Agentic AI - Enterprise IT Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
8.1
12
8.7
1,726
Administration
8.2
11
8.8
1395
7.9
8
8.7
1307
7.0
9
8.6
1302
7.5
8
8.6
1282
7.9
8
8.7
1320
8.9
11
8.7
1394
7.6
7
8.9
1460
Platform
9.2
12
8.9
1410
7.6
11
8.7
1366
8.5
10
8.7
1332
9.3
12
9.1
1502
Security
8.1
7
8.6
1193
8.9
9
8.8
1340
7.4
7
8.7
1284
Categories
Categories
Shared Categories
Apache Guacamole
Apache Guacamole
TeamViewer
TeamViewer
Apache Guacamole and TeamViewer are categorized as Remote Desktop
Reviews
Reviewers' Company Size
Apache Guacamole
Apache Guacamole
Small-Business(50 or fewer emp.)
47.1%
Mid-Market(51-1000 emp.)
29.4%
Enterprise(> 1000 emp.)
23.5%
TeamViewer
TeamViewer
Small-Business(50 or fewer emp.)
43.2%
Mid-Market(51-1000 emp.)
36.2%
Enterprise(> 1000 emp.)
20.6%
Reviewers' Industry
Apache Guacamole
Apache Guacamole
Information Technology and Services
29.4%
Computer & Network Security
17.6%
Computer Networking
11.8%
Telecommunications
5.9%
Primary/Secondary Education
5.9%
Other
29.4%
TeamViewer
TeamViewer
Information Technology and Services
16.3%
Computer Software
10.6%
Marketing and Advertising
4.1%
Telecommunications
3.2%
Consumer Services
3.0%
Other
62.9%
Alternatives
Apache Guacamole
Apache Guacamole Alternatives
AnyDesk
AnyDesk
Add AnyDesk
Citrix DaaS
Citrix DaaS
Add Citrix DaaS
RealVNC
RealVNC
Add RealVNC
Remote Desktop Services
Remote Desktop
Add Remote Desktop Services
TeamViewer
TeamViewer Alternatives
NinjaOne
NinjaOne
Add NinjaOne
Atera
Atera
Add Atera
LogMeIn Resolve
LogMeIn Resolve
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Zoho Assist
Zoho Assist
Add Zoho Assist
Discussions
Apache Guacamole
Apache Guacamole Discussions
Monty the Mongoose crying
Apache Guacamole has no discussions with answers
TeamViewer
TeamViewer Discussions
How would teanviewer connect without a fast internet?
9 Comments
Parvin A.
PA
Can i access the mobile phone devices through remote desktop ?
5 Comments
Asher Z.
AZ
Yes, you can generally remote in to mobile devices, but the connection (at least in the case of iOS devices) is view only. You cannot control the mobile...Read more
Somewhat expensive licenses?
4 Comments
Verified User
G2
You may logon to your teamviewer account on the teamviewer website to manage your licenses, there you will see an overview of available licenses, used...Read more