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Compare Apache Guacamole and SolarWinds DameWare Remote Support 
Featured Products
At a Glance
Market Segments
Small-Business (47.1% of reviews)
Mid-Market (48.5% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
Apache Guacamole
Star Rating
(17)4.6 out of 5
Market Segments
Small-Business (47.1% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
No pricing available
Learn more about Apache GuacamoleSolarWinds DameWare Remote Support
Star Rating
(68)4.3 out of 5
Market Segments
Mid-Market (48.5% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about SolarWinds DameWare Remote SupportSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that SolarWinds DameWare Remote Support excels in providing fast issue resolution, allowing users to solve problems quickly without long connection times. This is particularly beneficial for IT teams needing to address end-user issues efficiently.
- Users say that Apache Guacamole stands out for its seamless remote access capabilities, enabling users to connect to their desktops from any device with a web browser. This flexibility is a significant advantage for those who require remote access on the go.
- Reviewers mention that SolarWinds DameWare Remote Support is lightweight and easy to maintain, with various modules that enhance its versatility. This makes it a solid choice for mid-market companies looking for a reliable remote support solution.
- According to verified reviews, Apache Guacamole is praised for its intuitive user interface, which allows even non-technical users to navigate the software effortlessly. This ease of use is a key factor for small businesses that may not have dedicated IT staff.
- G2 reviewers highlight that both products offer comparable quality of support, with SolarWinds DameWare Remote Support receiving a score that reflects its reliability in assisting users. This consistency in support is crucial for organizations that depend on remote access tools.
- Users note that while both products have their strengths, SolarWinds DameWare Remote Support has a higher overall satisfaction score, indicating that it may better meet the needs of users looking for a comprehensive remote support solution.
Pricing
Entry-Level Pricing
Apache Guacamole
No pricing availableSolarWinds DameWare Remote Support
No pricing availableFree Trial
Apache Guacamole
No trial information availableSolarWinds DameWare Remote Support
Free Trial is available
Ratings
Meets Requirements
8.9
15
9.1
60
Ease of Use
9.0
15
9.0
60
Ease of Setup
7.1
7
8.8
41
Ease of Admin
8.1
7
9.0
40
Quality of Support
8.2
10
8.2
48
Has the product been a good partner in doing business?
Not enough data
8.7
38
Product Direction (% positive)
9.2
15
7.1
57
Features by Category
Administration
Not enough data
8.3
5
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
8.0
5
Not enough data
7.3
5
Not enough data
7.3
5
Maintenance
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Device Support
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Performance
Not enough data
Not enough data
Administration
8.2
11
9.1
15
7.9
8
8.7
13
7.0
9
8.6
14
7.5
8
7.1
7
7.9
8
Feature Not Available
8.9
11
9.4
17
7.6
7
Feature Not Available
Platform
9.2
12
8.8
12
7.6
11
Feature Not Available
8.5
10
Feature Not Available
9.3
12
9.5
18
Security
8.1
7
7.2
6
8.9
9
Feature Not Available
7.4
7
Feature Not Available
Categories
Categories
Shared Categories
Apache Guacamole and SolarWinds DameWare Remote Support are categorized as Remote Desktop
Unique Categories
Apache Guacamole has no unique categories
SolarWinds DameWare Remote Support is categorized as Remote Support
Reviews
Reviewers' Company Size
Apache Guacamole
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
SolarWinds DameWare Remote Support
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
29.4%
Computer & Network Security
17.6%
Computer Networking
11.8%
Telecommunications
5.9%
Primary/Secondary Education
5.9%
Other
29.4%
Information Technology and Services
13.2%
Education Management
7.4%
Government Administration
5.9%
Oil & Energy
4.4%
Financial Services
4.4%
Other
64.7%
Discussions
Apache Guacamole has no discussions with answers
SolarWinds DameWare Remote Support has no discussions with answers
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