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Compare Apache Guacamole and Remote Desktop Services 
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At a Glance
Market Segments
Small-Business (47.1% of reviews)
Small-Business (33.8% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
Apache Guacamole
Star Rating
(17)4.6 out of 5
Market Segments
Small-Business (47.1% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
No pricing available
Learn more about Apache GuacamoleRemote Desktop Services
Star Rating
(140)4.5 out of 5
Market Segments
Small-Business (33.8% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Remote Desktop ServicesSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Remote Desktop Services excels in "Ease of Setup" with a score of 8.8, making it a preferred choice for businesses looking for a straightforward installation process. In contrast, Apache Guacamole has a lower score of 7.1, indicating that users find it more complex to set up.
- Reviewers mention that Remote Desktop Services offers superior "Unattended Access" capabilities, scoring 8.0, which is particularly beneficial for IT support teams. Apache Guacamole, while also providing this feature, scores higher at 8.9, suggesting it may offer a more seamless experience for users needing remote access without supervision.
- G2 users highlight that Remote Desktop Services shines in "File Sharing" with a score of 8.9, allowing for efficient collaboration among team members. Conversely, Apache Guacamole's score of 7.6 indicates that users may find its file sharing capabilities less robust.
- Users on G2 report that Remote Desktop Services has a strong "Quality of Support" with a score of 8.4, which is crucial for businesses that rely on timely assistance. Apache Guacamole, with a score of 8.2, also provides good support but may not match the responsiveness of Remote Desktop Services.
- Reviewers mention that both products offer "Cross-Platform Access," but Apache Guacamole edges out with a score of 9.2 compared to Remote Desktop Services' 9.1, indicating a slight advantage in compatibility across different devices and operating systems.
- Users say that while both products have "Device Management" features, Apache Guacamole scores higher at 8.9, suggesting it provides more comprehensive tools for managing devices compared to Remote Desktop Services' score of 8.5, which may be a deciding factor for organizations with diverse device ecosystems.
Pricing
Entry-Level Pricing
Apache Guacamole
No pricing availableRemote Desktop Services
No pricing availableFree Trial
Apache Guacamole
No trial information availableRemote Desktop Services
No trial information availableRatings
Meets Requirements
8.9
15
9.1
134
Ease of Use
9.0
15
9.1
134
Ease of Setup
7.1
7
8.9
40
Ease of Admin
8.1
7
8.9
39
Quality of Support
8.2
10
8.5
97
Has the product been a good partner in doing business?
Not enough data
9.1
34
Product Direction (% positive)
9.2
15
8.2
132
Features by Category
Administration
8.2
11
8.8
53
7.9
8
8.5
49
7.0
9
8.5
50
7.5
8
8.4
42
7.9
8
8.4
44
8.9
11
8.0
47
7.6
7
8.9
54
Platform
9.2
12
9.1
50
7.6
11
8.0
35
8.5
10
8.7
51
9.3
12
9.0
56
Security
8.1
7
8.1
42
8.9
9
8.5
48
7.4
7
8.0
42
Categories
Categories
Shared Categories
Apache Guacamole and Remote Desktop Services are categorized as Remote Desktop
Unique Categories
Apache Guacamole has no unique categories
Remote Desktop Services has no unique categories
Reviews
Reviewers' Company Size
Apache Guacamole
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Remote Desktop Services
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
29.4%
Computer & Network Security
17.6%
Computer Networking
11.8%
Telecommunications
5.9%
Primary/Secondary Education
5.9%
Other
29.4%
Information Technology and Services
15.8%
Computer Software
10.8%
Computer Networking
7.9%
Computer & Network Security
6.5%
Non-Profit Organization Management
5.0%
Other
54.0%
Discussions
Apache Guacamole has no discussions with answers
Remote Desktop Services has no discussions with answers
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