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Compare Apache Guacamole and ISL Online 
Featured Products
At a Glance
Market Segments
Small-Business (47.1% of reviews)
Small-Business (51.1% of reviews)
Entry-Level Pricing
No pricing available
$16.90
Apache Guacamole
Star Rating
(17)4.6 out of 5
Market Segments
Small-Business (47.1% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
No pricing available
Learn more about Apache GuacamoleISL Online
Star Rating
(544)4.6 out of 5
Market Segments
Small-Business (51.1% of reviews)
Pros & Cons
Entry-Level Pricing
$16.90
Free Trial is available
Browse all 5 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that ISL Online excels in overall user satisfaction, reflected in its higher G2 Score compared to Apache Guacamole. Users appreciate its ease of use and seamless integration into their workflows, making it a reliable choice for remote support.
- According to verified reviews, Apache Guacamole is praised for its intuitive web-based interface, which allows users to connect to remote desktops effortlessly. This feature is particularly beneficial for those without technical expertise, enhancing the overall user experience.
- Users say that ISL Online's implementation process is straightforward, with no need for clients to install additional software. This simplicity is a significant advantage for businesses looking to provide quick support to their customers.
- Reviewers mention that while Apache Guacamole offers strong performance and security, it faces challenges in setup and configuration, which can be a hurdle for some users. However, its seamless remote access capabilities are frequently highlighted as a standout feature.
- G2 reviewers highlight that ISL Online provides excellent customer support, which is crucial for businesses that rely on timely assistance. Users find that the support team is responsive and helpful, contributing to a positive overall experience.
- According to recent feedback, both products have similar ratings for meeting user requirements, but ISL Online's higher number of reviews indicates a broader user base and more consistent performance across various scenarios, making it a safer bet for potential buyers.
Pricing
Entry-Level Pricing
Apache Guacamole
No pricing availableISL Online
Starter
$16.90
- 1 Licensed User
- 10 Managed Devices
- Mobile Device Support
Free Trial
Apache Guacamole
No trial information availableISL Online
Free Trial is available
Ratings
Meets Requirements
8.9
15
8.9
457
Ease of Use
9.0
15
9.3
490
Ease of Setup
7.1
7
9.1
428
Ease of Admin
8.1
7
9.0
376
Quality of Support
8.2
10
9.1
422
Has the product been a good partner in doing business?
Not enough data
9.0
359
Product Direction (% positive)
9.2
15
9.3
457
Features by Category
Administration
Not enough data
9.0
339
Not enough data
8.6
338
Not enough data
8.3
315
Not enough data
8.8
337
Not enough data
8.7
317
Not enough data
8.8
329
Maintenance
Not enough data
8.8
326
Not enough data
7.8
288
Communication
Not enough data
7.7
313
Not enough data
6.9
276
Not enough data
6.9
271
Not enough data
7.8
290
Security
Not enough data
8.2
291
Not enough data
8.4
295
Device Support
Not enough data
7.7
301
Not enough data
8.3
313
Not enough data
8.3
310
Performance
Not enough data
8.0
292
Administration
8.2
11
8.7
247
7.9
8
8.2
228
7.0
9
8.1
232
7.5
8
8.3
229
7.9
8
8.6
231
8.9
11
8.7
261
7.6
7
8.6
254
Platform
9.2
12
8.5
245
7.6
11
7.9
239
8.5
10
8.1
228
9.3
12
9.1
254
Security
8.1
7
7.7
201
8.9
9
8.2
221
7.4
7
8.2
216
Categories
Categories
Shared Categories
Apache Guacamole and ISL Online are categorized as Remote Desktop
Unique Categories
Apache Guacamole has no unique categories
ISL Online is categorized as Remote Support
Reviews
Reviewers' Company Size
Apache Guacamole
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
ISL Online
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
29.4%
Computer & Network Security
17.6%
Computer Networking
11.8%
Telecommunications
5.9%
Primary/Secondary Education
5.9%
Other
29.4%
Information Technology and Services
16.5%
Computer & Network Security
14.3%
Consulting
9.9%
Computer Software
8.4%
Computer Networking
3.6%
Other
47.3%
Alternatives
Discussions
Apache Guacamole has no discussions with answers
How do you use file sharing in a normal support session?
2 Comments
LL
When sharing files, you should first of all think about the security of the data contained in these files. Therefore, I want to share with you the article...Read more
How many remote users can I support with one license?
2 Comments
LR
depend on how many concurrent license you have; if you have only one you have to clone one assistence to support a new caseRead more
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