# AnyDesk vs Splashtop Remote Support Comparison
---
## AI Generated Summary
- **G2 reviewers report** that AnyDesk excels in providing a **simple and reliable user experience** , with many users appreciating its **free-of-cost** service and **built-in file transfer** feature, which facilitates easy document sharing during remote sessions.
- **Users say** that Splashtop Remote Support stands out for its **unattended access** capabilities, allowing IT teams to connect to machines anytime, anywhere, which is particularly beneficial for troubleshooting and support tasks.
- **Reviewers mention** that AnyDesk's **screen sharing** feature is highly praised, with users noting it simplifies the process of accessing and controlling remote devices, enhancing overall productivity during sessions.
- **According to verified reviews** , Splashtop Remote Support is recognized for its **quick setup** and smooth performance, making it a reliable choice for IT teams looking for straightforward remote support solutions.
- **G2 reviewers highlight** that while AnyDesk has a strong focus on **ease of use** , some users feel it could improve in areas like **multi-monitor support** and **session recording** , which are essential for more complex remote support scenarios.
- **Users report** that Splashtop Remote Support, despite being reliable, has faced some **performance issues** over the years, but it generally meets expectations and works as advertised, making it a solid option for consistent remote access needs.



---
## Frequently Asked Questions

### What is the difference between AnyDesk vs Splashtop Remote Support?

Splashtop Remote Support stands out for higher reviewer satisfaction on support and ease of use, while AnyDesk is noted for its lightweight setup and fast connections.

| [AnyDesk](https://www.g2.com/products/anydesk/reviews) | [Splashtop Remote Support](https://www.g2.com/products/splashtop-inc-splashtop-remote-support/reviews) |
| --- | --- |
| 4.5/5 (1,104 reviews) | 4.7/5 (274 reviews) |
| Mid-Market | Small-Business |
| 9.3 | 9.4 |
| 8.8 | 9.4 |
| Ease of Use (29 all-time mentions) | Ease of Use (56 all-time mentions) |



### How do the pricing models of AnyDesk and Splashtop Remote Support compare?

Splashtop Remote Support is rated higher for value, with reviewers consistently citing its reasonable pricing and strong feature set.

- **AnyDesk:** Reviewers appreciate the free tier and lightweight setup but note confusion around licensing and pricing tiers, with some wishing for clearer explanations before purchase.
- **Splashtop Remote Support:** Many reviewers highlight Splashtop Remote Support as a cost-effective solution, frequently mentioning its reasonable pricing and strong ROI for both small and large deployments.
- **Switching-reason:** Several reviewers mention switching to Splashtop Remote Support due to lower costs and better value compared to previous solutions.



### What are the best alternatives to AnyDesk and Splashtop Remote Support?

The top three alternatives to AnyDesk and Splashtop Remote Support are TeamViewer, Zoho Assist, and RemotePC.

| Product | G2 Rating (reviews) | Largest Segment | Pricing Insight | Top Reviewer-Cited Strength |
| --- | --- | --- | --- | --- |
| [AnyDesk](https://www.g2.com/products/anydesk/reviews) | 4.5/5 (1,104) | Mid-Market | Free tier available, lightweight setup | Ease of Use (29 all-time mentions) |
| [Splashtop Remote Support](https://www.g2.com/products/splashtop-inc-splashtop-remote-support/reviews) | 4.7/5 (274) | Small-Business | Frequently cited as cost-effective and strong value | Ease of Use (56 all-time mentions) |
| [TeamViewer](https://www.g2.com/products/teamviewer/reviews) | 4.5/5 (4,155) | Small-Business | — | — |
| [Zoho Assist](https://www.g2.com/products/zoho-assist/reviews) | 4.7/5 (719) | Small-Business | — | — |
| [RemotePC](https://www.g2.com/products/remotepc/reviews) | 4.7/5 (669) | Small-Business | — | — |



### Which Remote Desktop features should I prioritize when comparing AnyDesk and Splashtop Remote Support?

Buyers should prioritize ease of use, remote access reliability, file transfer, security, and mobile compatibility when comparing AnyDesk and Splashtop Remote Support.

- **Ease of Use:** AnyDesk (29 all-time mentions), Splashtop Remote Support (56 all-time mentions)
- **Remote Access Reliability:** AnyDesk (12 all-time mentions), Splashtop Remote Support (47 all-time mentions)
- **File Transfer:** AnyDesk (14 all-time mentions), Splashtop Remote Support (10 all-time mentions)
- **Security:** AnyDesk (10 all-time mentions), Splashtop Remote Support (24 all-time mentions for reliability, which includes security themes)
- **Mobile Compatibility:** AnyDesk (8 all-time mentions), Splashtop Remote Support (recent reviews highlight mobile access and Android support)



### What are the pros and cons of AnyDesk vs Splashtop Remote Support?

AnyDesk's headline strength is its lightweight, fast setup, while Splashtop Remote Support is most praised for ease of use and reliable support.

- **AnyDesk strengths:** Fast and reliable access, simple interface, lightweight app, cross-platform support, strong file transfer (29 all-time mentions for ease of use, 14 for file transfer, 10 for security focus).
- **AnyDesk trade-offs:** Reviewers note occasional connection issues (9 all-time mentions), session drops during long sessions, and confusion around licensing and pricing tiers.
- **Splashtop Remote Support strengths:** High ease of use (56 all-time mentions), reliable remote access (47), strong customer support (10), cost-effectiveness, and efficient deployment (23 for setup ease).
- **Splashtop Remote Support trade-offs:** Some reviewers mention remote access issues (15 all-time mentions), missing advanced features (9), and occasional session lag or instability.



### Is AnyDesk or Splashtop Remote Support better for small businesses?

Splashtop Remote Support is the better fit for small businesses, with a higher share of small-business reviewers and stronger sentiment on ease of use and value.

- **AnyDesk:** Largest segment is Mid-Market; reviewers highlight its lightweight setup and free tier but note some complexity in licensing for small teams.
- **Splashtop Remote Support:** Largest segment is Small-Business; reviewers consistently praise its ease of use, quick deployment, and strong value for small organizations.



### Which Remote Desktop platform has better integrations?

Splashtop Remote Support is favored for integrations, with reviewers citing smoother integration experiences and broader compatibility.

- **AnyDesk:** Reviewers mention integration with Adobe After Effects in recent reviews, but no high-frequency integration themes are present.
- **Splashtop Remote Support:** Recent reviews highlight integration with Intune and auto-answer email systems, with positive feedback on deployment and compatibility.



### How do AnyDesk and Splashtop Remote Support compare on customer support?

Splashtop Remote Support outperforms AnyDesk on Quality of Support by a material margin, with a 0.6-point higher score (9.4 vs 8.8).

- **AnyDesk:** Reviewers describe support as generally responsive, though some note that priority is given to paid users and that support could be more proactive.
- **Splashtop Remote Support:** Reviewers consistently praise Splashtop Remote Support for knowledgeable, responsive, and effective customer support, with several citing positive onboarding and ongoing assistance experiences.



### Which is easier to implement, AnyDesk or Splashtop Remote Support?

Splashtop Remote Support and AnyDesk are rated nearly identically on Ease of Setup, with both scoring above 9.3, indicating parity in implementation simplicity.

- **AnyDesk:** Reviewers highlight its lightweight installer, minimal technical requirements, and straightforward setup process, often completed in minutes.
- **Splashtop Remote Support:** Reviewers consistently describe setup as quick and easy, with deployment via Intune and GPO frequently cited as efficient for both small and large environments.



### Which product has better Mobile?

Splashtop Remote Support is more frequently praised for mobile compatibility and access in recent reviews.

- **AnyDesk:** Mobile compatibility is cited in 8 all-time reviews, with positive feedback on cross-platform support but occasional remarks about mobile versions being less robust.
- **Splashtop Remote Support:** Recent reviews highlight Android and mobile access as a key benefit, with reviewers noting the ability to access machines from anywhere and strong support for mobile device management.



| | AnyDesk | Splashtop Remote Support | 
|---|---|---|
| **Star Rating** | 4.5 out of 5 | 4.7 out of 5 | 
| **Total Reviews** | 1,101 | 276 | 
| **Largest Market Segment** | Small-Business (41.4% of reviews) | Small-Business (57.9% of reviews) | 
| **Entry Level Price** | $22.90 | Starting at $22.00 1 Concurrent technician seat | 

---
## Top Pros & Cons

### AnyDesk

Pros:
- Ease of Use (29 reviews)
- Remote Control (16 reviews)

Cons:
- Connection Issues (9 reviews)
- Remote Access Issues (8 reviews)

### Splashtop Remote Support

Pros:
- Ease of Use (56 reviews)
- Remote Access (47 reviews)

Cons:
- Remote Access Issues (15 reviews)
- Missing Features (9 reviews)

---
## Ratings Comparison
| Rating | AnyDesk | Splashtop Remote Support | 
|---|---|---|
  | **Meets Requirements** | 9.2 (917 reviews) | 9.5 (217 reviews) | 
  | **Ease of Use** | 9.3 (929 reviews) | 9.5 (218 reviews) | 
  | **Ease of Setup** | 9.4 (221 reviews) | 9.4 (188 reviews) | 
  | **Ease of Admin** | 9.1 (143 reviews) | 9.4 (165 reviews) | 
  | **Quality of Support** | 8.8 (815 reviews) | 9.4 (176 reviews) | 
  | **Has the product been a good partner in doing business?** | 8.7 (130 reviews) | 9.5 (159 reviews) | 
  | **Product Direction (% positive)** | 9.2 (882 reviews) | 9.4 (203 reviews) | 

---
## Pricing

### AnyDesk

#### Entry-Level Pricing

Plan: Solo

Price: $22.90

Description: Feature set for single-person companies.

Key Features:
- 1 licensed user
- Unlimited devices to connect to (Interactive Access)
- Up to 100 managed devices (Unattended Access)

[Browse all 4 editions](https://www.g2.com/products/anydesk/pricing)

#### Free Trial

Yes

### Splashtop Remote Support

#### Entry-Level Pricing

Plan: Splashtop Remote Support

Price: Starting at $22.00 1 Concurrent technician seat

Description: An easy-to-use remote support solution that delivers multi-platform support and enables quick troubleshooting and resolution

Key Features:
- Custom branding of SOS App
- Multi-to-multi monitor
- User role and access management 

[Browse all 3 editions](https://www.g2.com/products/splashtop-inc-splashtop-remote-support/pricing)

#### Free Trial

Yes

---
## Features Comparison By Category

### Patch Management

| Product | Score | Reviews |
|---|---|---|
| **AnyDesk** | N/A | N/A |
| **Splashtop Remote Support** | N/A | N/A |

#### Additional Functionality

| Feature | AnyDesk | Splashtop Remote Support | 
|---|---|---|
| **Alerts/Notifications** | Not enough data | Not enough data | 
| **Patch Prioritization** | Not enough data | Not enough data | 
| **Status Tracking** | Not enough data | Not enough data | 
| **Audit Management** | Not enough data | Not enough data | 
| **Network Wide Management** | Not enough data | Not enough data | 
| **Remote Access/Control** | Not enough data | Not enough data | 
| **Remote Monitoring & Management** | Not enough data | Not enough data | 
| **Vulnerability Scanning** | Not enough data | Not enough data | 
| **Activity Tracking** | Not enough data | Not enough data | 
| **Policy Management** | Not enough data | Not enough data | 
| **Remote Update/Installation** | Not enough data | Not enough data | 
| **IT Asset Tracking** | Not enough data | Not enough data | 
| **Approval Process Control** | Not enough data | Not enough data | 
| **Automatic Patch Deployment** | Not enough data | Not enough data | 
| **Access Controls/Permissions** | Not enough data | Not enough data | 
| **Customization** | Not enough data | Not enough data | 
| **Dashboard** | Not enough data | Not enough data | 
| **Patch Testing** | Not enough data | Not enough data | 
| **Support Ticket Management** | Not enough data | Not enough data | 
| **Automatic Scans** | Not enough data | Not enough data | 
| **Active Directory Integration** | Not enough data | Not enough data | 
| **Compliance Management** | Not enough data | Not enough data | 
| **Application Management** | Not enough data | Not enough data | 
| **API** | Not enough data | Not enough data | 
| **Risk Assessment** | Not enough data | Not enough data | 
| **Scheduling** | Not enough data | Not enough data | 
| **Reporting & Statistics** | Not enough data | Not enough data | 
| **Maintenance Scheduling** | Not enough data | Not enough data | 
| **Generative AI** | Not enough data | Not enough data | 
| **Real-Time Updates** | Not enough data | Not enough data | 
| **Usage Tracking/Analytics** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **Patch Management** | Not enough data | Not enough data | 
| **Third-Party Integrations** | Not enough data | Not enough data | 
| **Server Monitoring** | Not enough data | Not enough data | 
| **Real-Time Reporting** | Not enough data | Not enough data | 
| **Event Logs** | Not enough data | Not enough data | 
| **Service Level Agreement (SLA) Management** | Not enough data | Not enough data | 

### Vulnerability Management

| Product | Score | Reviews |
|---|---|---|
| **AnyDesk** | N/A | N/A |
| **Splashtop Remote Support** | N/A | N/A |

#### Additional Functionality

| Feature | AnyDesk | Splashtop Remote Support | 
|---|---|---|
| **Search/Filter** | Not enough data | Not enough data | 
| **Risk Management** | Not enough data | Not enough data | 
| **Generative AI** | Not enough data | Not enough data | 
| **Alerts/Notifications** | Not enough data | Not enough data | 
| **Compliance Management** | Not enough data | Not enough data | 
| **Third-Party Integrations** | Not enough data | Not enough data | 
| **Certificate Assessment** | Not enough data | Not enough data | 
| **API** | Not enough data | Not enough data | 
| **Incident Management** | Not enough data | Not enough data | 
| **Automated Containment** | Not enough data | Not enough data | 
| **Real-Time Data** | Not enough data | Not enough data | 
| **Vulnerability Scanning** | Not enough data | Not enough data | 
| **Monitoring** | Not enough data | Not enough data | 
| **Policy Management** | Not enough data | Not enough data | 
| **Asset Discovery** | Not enough data | Not enough data | 
| **Penetration Testing** | Not enough data | Not enough data | 
| **Runtime Container Security** | Not enough data | Not enough data | 
| **Activity Dashboard** | Not enough data | Not enough data | 
| **Security Auditing** | Not enough data | Not enough data | 
| **Issue Tracking** | Not enough data | Not enough data | 
| **Threat Intelligence** | Not enough data | Not enough data | 
| **Patch Management** | Not enough data | Not enough data | 
| **Endpoint Management** | Not enough data | Not enough data | 
| **Collaboration Tools** | Not enough data | Not enough data | 
| **Vulnerability Management** | Not enough data | Not enough data | 
| **Goal Setting/Tracking** | Not enough data | Not enough data | 
| **Vulnerability Assessment** | Not enough data | Not enough data | 
| **Asset Tagging** | Not enough data | Not enough data | 
| **Assessment Management** | Not enough data | Not enough data | 
| **Access Controls/Permissions** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **Vulnerability/Threat Prioritization** | Not enough data | Not enough data | 
| **Vulnerability Protection** | Not enough data | Not enough data | 
| **Risk Assessment** | Not enough data | Not enough data | 
| **Reporting/Analytics** | Not enough data | Not enough data | 
| **SQL Injections** | Not enough data | Not enough data | 

### Remote Support

| Product | Score | Reviews |
|---|---|---|
| **AnyDesk** | 8.9/10 | 351 |
| **Splashtop Remote Support** | 8.3/10 | 95 |

#### Administration

| Feature | AnyDesk | Splashtop Remote Support | 
|---|---|---|
| **Screen Sharing** | 9.4 (321 reviews) | 9.4 (82 reviews) | 
| **File Sharing** | 9.0 (314 reviews) | 9.0 (71 reviews) | 
| **Session Recording** | 9.0 (281 reviews) | 8.7 (62 reviews) | 
| **Unattended Remote Access** | 8.8 (287 reviews) | 9.3 (77 reviews) | 
| **Multi - Session Handling** | 8.8 (274 reviews) | 8.7 (62 reviews) | 
| **Multi-Monitor Support** | 8.9 (261 reviews) | 9.1 (72 reviews) | 

#### Maintenance

| Feature | AnyDesk | Splashtop Remote Support | 
|---|---|---|
| **Remote Reboot** | 8.8 (270 reviews) | 8.7 (62 reviews) | 
| **Remote Printing** | 8.7 (249 reviews) | 7.9 (53 reviews) | 

#### Communication 

| Feature | AnyDesk | Splashtop Remote Support | 
|---|---|---|
| **Text Chat** | 8.9 (283 reviews) | 8.8 (61 reviews) | 
| **VoIP** | 8.4 (222 reviews) | 5.8 (48 reviews) | 
| **Video Conference Call** | 8.4 (229 reviews) | 5.3 (46 reviews) | 
| **Screen Annotations** | 8.7 (251 reviews) | 7.0 (50 reviews) | 

#### Security

| Feature | AnyDesk | Splashtop Remote Support | 
|---|---|---|
| **Data Encryption** | 8.9 (268 reviews) | 8.7 (60 reviews) | 
| **Compliance** | 8.9 (259 reviews) | 8.6 (57 reviews) | 

#### Device Support

| Feature | AnyDesk | Splashtop Remote Support | 
|---|---|---|
| **Mobile Device Access** | 8.9 (276 reviews) | 8.8 (59 reviews) | 
| **Multi-Platform Support** | 9.0 (280 reviews) | 9.2 (60 reviews) | 
| **Cross-Platform** | 9.0 (279 reviews) | 8.8 (59 reviews) | 
| **Video Support** | Not enough data | Not enough data | 

#### Performance

| Feature | AnyDesk | Splashtop Remote Support | 
|---|---|---|
| **Reporting** | 8.9 (265 reviews) | 7.9 (52 reviews) | 

#### Additional Functionality

| Feature | AnyDesk | Splashtop Remote Support | 
|---|---|---|
| **Remote Monitoring & Management** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **SSL Security** | Not enough data | Not enough data | 
| **File Transfer** | Not enough data | Not enough data | 
| **Two-Factor Authentication** | Not enough data | Not enough data | 
| **Single Sign On** | Not enough data | Not enough data | 
| **Compliance Management** | Not enough data | Not enough data | 
| **Collaboration Tools** | Not enough data | Not enough data | 
| **Summary Reports** | Not enough data | Not enough data | 
| **Activity Dashboard** | Not enough data | Not enough data | 
| **Chat/Messaging** | Not enough data | Not enough data | 
| **Generative AI** | Not enough data | Not enough data | 
| **Session Transfer** | Not enough data | Not enough data | 
| **Remote Update/Installation** | Not enough data | Not enough data | 
| **Audit Trail** | Not enough data | Not enough data | 
| **Customizable Branding** | Not enough data | Not enough data | 
| **Server Monitoring** | Not enough data | Not enough data | 
| **Real-Time Updates** | Not enough data | Not enough data | 
| **Troubleshooting** | Not enough data | Not enough data | 
| **Real-Time Monitoring** | Not enough data | Not enough data | 
| **Workflow Management** | Not enough data | Not enough data | 
| **Multiple User Accounts** | Not enough data | Not enough data | 
| **Multi-Channel Communication** | Not enough data | Not enough data | 
| **CRM** | Not enough data | Not enough data | 
| **Surveys & Feedback** | Not enough data | Not enough data | 
| **Activity Tracking** | Not enough data | Not enough data | 
| **Self Service Portal** | Not enough data | Not enough data | 
| **API** | Not enough data | Not enough data | 
| **Support Ticket Management** | Not enough data | Not enough data | 
| **Access Controls/Permissions** | Not enough data | Not enough data | 
| **Remote Access/Control** | Not enough data | Not enough data | 
| **User Management** | Not enough data | Not enough data | 
| **Customizable Reports** | Not enough data | Not enough data | 
| **Real-Time Notifications** | Not enough data | Not enough data | 
| **Video Conferencing** | Not enough data | Not enough data | 
| **Diagnostic Tools** | Not enough data | Not enough data | 
| **Third-Party Integrations** | Not enough data | Not enough data | 
| **Reporting/Analytics** | Not enough data | Not enough data | 

### Service Desk

| Product | Score | Reviews |
|---|---|---|
| **AnyDesk** | N/A | N/A |
| **Splashtop Remote Support** | 7.3/10 | 80 |

#### Incident Management

| Feature | AnyDesk | Splashtop Remote Support | 
|---|---|---|
| **Automate Ticket Routing** | Not enough data | Feature Not Available | 
| **Ticket Prioritization** | Not enough data | 6.6 (18 reviews) | 
| **Ticket Notifications** | Not enough data | 6.9 (17 reviews) | 
| **Knowledge Base** | Not enough data | 8.1 (25 reviews) | 
| **Knowledge Base/Ticket Integration** | Not enough data | Feature Not Available | 
| **Real-Time Notifications** | Not enough data | Not enough data | 

#### Reporting

| Feature | AnyDesk | Splashtop Remote Support | 
|---|---|---|
| **Dashboards** | Not enough data | 8.2 (23 reviews) | 
| **Time Tracking** | Not enough data | Feature Not Available | 
| **Surveys** | Not enough data | Feature Not Available | 
| **Activity Tracking** | Not enough data | Not enough data | 

#### Access & Usability

| Feature | AnyDesk | Splashtop Remote Support | 
|---|---|---|
| **Mobile** | Not enough data | 8.8 (50 reviews) | 
| **Self Service** | Not enough data | Feature Not Available | 
| **Active Directory** | Not enough data | 7.0 (19 reviews) | 
| **Multi-Channel Access** | Not enough data | 7.8 (20 reviews) | 
| **Mobile Access** | Not enough data | Not enough data | 

#### Agentic AI - Service Desk

| Feature | AnyDesk | Splashtop Remote Support | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 7.0 (9 reviews) | 
| **Multi-step Planning** | Not enough data | 7.6 (9 reviews) | 
| **Cross-system Integration** | Not enough data | 8.5 (9 reviews) | 
| **Adaptive Learning** | Not enough data | 6.7 (8 reviews) | 
| **Natural Language Interaction** | Not enough data | 6.7 (8 reviews) | 
| **Proactive Assistance** | Not enough data | 6.5 (8 reviews) | 
| **Decision Making** | Not enough data | 6.5 (8 reviews) | 
| **Third-Party Integrations** | Not enough data | Not enough data | 

#### Additional Functionality

| Feature | AnyDesk | Splashtop Remote Support | 
|---|---|---|
| **Project Management** | Not enough data | Not enough data | 
| **Procurement Management** | Not enough data | Not enough data | 
| **CMDB** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **Generative AI** | Not enough data | Not enough data | 
| **IT Risk Management** | Not enough data | Not enough data | 
| **Service Catalog** | Not enough data | Not enough data | 
| **Inventory Management** | Not enough data | Not enough data | 
| **Surveys & Feedback** | Not enough data | Not enough data | 
| **Chat/Messaging** | Not enough data | Not enough data | 
| **Change Management** | Not enough data | Not enough data | 
| **Reporting & Statistics** | Not enough data | Not enough data | 
| **Task Management** | Not enough data | Not enough data | 
| **Email Templates** | Not enough data | Not enough data | 
| **Benchmarking** | Not enough data | Not enough data | 
| **Localization Automation** | Not enough data | Not enough data | 
| **Real-Time Reporting** | Not enough data | Not enough data | 
| **Customer Support** | Not enough data | Not enough data | 
| **Scheduled/Automated Reports** | Not enough data | Not enough data | 
| **Alerts/Escalation** | Not enough data | Not enough data | 
| **Release & Deployment** | Not enough data | Not enough data | 
| **Email Management** | Not enough data | Not enough data | 
| **Contract/License Management** | Not enough data | Not enough data | 
| **Workflow Management** | Not enough data | Not enough data | 
| **Problem Management** | Not enough data | Not enough data | 
| **Analytics** | Not enough data | Not enough data | 
| **Service Level Agreement (SLA) Management** | Not enough data | Not enough data | 
| **Configuration Management** | Not enough data | Not enough data | 
| **API** | Not enough data | Not enough data | 
| **IT Asset Management** | Not enough data | Not enough data | 
| **Remote Access/Control** | Not enough data | Not enough data | 
| **Live Chat** | Not enough data | Not enough data | 
| **Customizable Reports** | Not enough data | Not enough data | 
| **Incident Management** | Not enough data | Not enough data | 
| **Asset Lifecycle Management** | Not enough data | Not enough data | 
| **Support Ticket Management** | Not enough data | Not enough data | 
| **Customizable Templates** | Not enough data | Not enough data | 
| **Customizable Branding** | Not enough data | Not enough data | 

### Remote Desktop

| Product | Score | Reviews |
|---|---|---|
| **AnyDesk** | 8.9/10 | 856 |
| **Splashtop Remote Support** | N/A | N/A |

#### Administration

| Feature | AnyDesk | Splashtop Remote Support | 
|---|---|---|
| **Usage Information** | 9.0 (700 reviews) | Not enough data | 
| **Active Directory Integration** | 8.8 (624 reviews) | Not enough data | 
| **Diagnostics** | Feature Not Available | Not enough data | 
| **Session Recording** | 8.8 (653 reviews) | Not enough data | 
| **Session Transfer** | 8.9 (660 reviews) | Not enough data | 
| **Unattended Access** | 8.8 (683 reviews) | Not enough data | 
| **File Sharing** | 9.0 (720 reviews) | Not enough data | 
| **Screen Sharing** | Not enough data | Not enough data | 
| **File Transfer** | Not enough data | Not enough data | 
| **Third-Party Integrations** | Not enough data | Not enough data | 

#### Platform

| Feature | AnyDesk | Splashtop Remote Support | 
|---|---|---|
| **Cross-Platform Access** | 9.0 (684 reviews) | Not enough data | 
| **Mobile Device Access** | 8.7 (672 reviews) | Not enough data | 
| **Applications Management** | Feature Not Available | Not enough data | 
| **Remote Access/Control** | 9.2 (741 reviews) | Not enough data | 
| **Communication Management** | Not enough data | Not enough data | 
| **Multiple Monitor Access** | Not enough data | Not enough data | 

#### Security

| Feature | AnyDesk | Splashtop Remote Support | 
|---|---|---|
| **Remote Wipe** | Feature Not Available | Not enough data | 
| **Device Management** | Feature Not Available | Not enough data | 
| **Device Enrollment** | Feature Not Available | Not enough data | 
| **Compliance Management** | Not enough data | Not enough data | 
| **Remote Monitoring & Management** | Not enough data | Not enough data | 
| **File Management** | Not enough data | Not enough data | 
| **Meeting Management** | Not enough data | Not enough data | 
| **Print Management** | Not enough data | Not enough data | 
| **User Management** | Not enough data | Not enough data | 

#### Additional Functionality

| Feature | AnyDesk | Splashtop Remote Support | 
|---|---|---|
| **Role-Based Permissions** | Not enough data | Not enough data | 
| **Chat/Messaging** | Not enough data | Not enough data | 
| **Whiteboard** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **API** | Not enough data | Not enough data | 
| **Two-Factor Authentication** | Not enough data | Not enough data | 
| **Reporting & Statistics** | Not enough data | Not enough data | 
| **Secure Data Storage** | Not enough data | Not enough data | 
| **Customizable Branding** | Not enough data | Not enough data | 
| **Reporting/Analytics** | Not enough data | Not enough data | 
| **Remote Printing** | Not enough data | Not enough data | 
| **Server Monitoring** | Not enough data | Not enough data | 
| **Activity Dashboard** | Not enough data | Not enough data | 
| **Real-Time Notifications** | Not enough data | Not enough data | 
| **Desktop Virtualization** | Not enough data | Not enough data | 
| **Access Controls/Permissions** | Not enough data | Not enough data | 
| **Real-Time Monitoring** | Not enough data | Not enough data | 
| **Activity Tracking** | Not enough data | Not enough data | 
| **Remote Update/Installation** | Not enough data | Not enough data | 
| **Event Logs** | Not enough data | Not enough data | 
| **Performance Metrics** | Not enough data | Not enough data | 
| **Secure Login** | Not enough data | Not enough data | 
| **Monitoring** | Not enough data | Not enough data | 
| **Real-Time Data** | Not enough data | Not enough data | 
| **Uptime Reporting** | Not enough data | Not enough data | 
| **Live Chat** | Not enough data | Not enough data | 
| **Generative AI** | Not enough data | Not enough data | 
| **Collaboration Tools** | Not enough data | Not enough data | 
| **Authentication** | Not enough data | Not enough data | 
| **Real-Time Chat** | Not enough data | Not enough data | 
| **Diagnostics Tools** | Not enough data | Not enough data | 
| **Summary Reports** | Not enough data | Not enough data | 
| **Drag & Drop** | Not enough data | Not enough data | 
| **Multiple User Accounts** | Not enough data | Not enough data | 
| **Troubleshooting** | Not enough data | Not enough data | 
| **Real-Time Updates** | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (1):** [Remote Support Software](https://www.g2.com/categories/remote-support)

**Unique to AnyDesk (1):** [Remote Desktop Software](https://www.g2.com/categories/remote-desktop)

**Unique to Splashtop Remote Support (2):** [Service Desk Software](https://www.g2.com/categories/service-desk), [Patch Management Software](https://www.g2.com/categories/patch-management)


---
## Reviewer Demographics

### By Company Size

| Segment | AnyDesk | Splashtop Remote Support | 
|---|---|---|
| **Small-Business** | 41.4% | 57.9% | 
| **Mid-Market** | 41.2% | 38.3% | 
| **Enterprise** | 17.4% | 3.8% | 

### By Industry

#### AnyDesk

- **Information Technology and Services:** 22.0%
- **Computer Software:** 13.7%
- **Computer & Network Security:** 4.2%
- **Marketing and Advertising:** 3.6%
- **Telecommunications:** 3.0%
- **Financial Services:** 2.9%
- **Consumer Services:** 2.3%
- **Education Management:** 2.3%
- **Hospital & Health Care:** 2.0%
- **Logistics and Supply Chain:** 1.9%
- **Other:** 42.0%

#### Splashtop Remote Support

- **Information Technology and Services:** 21.8%
- **Computer & Network Security:** 6.9%
- **Computer Software:** 6.9%
- **Accounting:** 4.4%
- **Construction:** 3.6%
- **Hospital & Health Care:** 3.6%
- **Retail:** 2.8%
- **Higher Education:** 2.8%
- **Non-Profit Organization Management:** 2.8%
- **Telecommunications:** 2.4%
- **Other:** 41.9%

---
## Alternatives

### Alternatives to AnyDesk

- [TeamViewer](https://www.g2.com/products/teamviewer/reviews) — 4.5/5 stars (4175 reviews)
- [Zoho Assist](https://www.g2.com/products/zoho-assist/reviews) — 4.7/5 stars (741 reviews)
- [RemotePC](https://www.g2.com/products/remotepc/reviews) — 4.7/5 stars (686 reviews)
- [ISL Online](https://www.g2.com/products/isl-online/reviews) — 4.6/5 stars (619 reviews)
- [Splashtop Remote Access](https://www.g2.com/products/splashtop-remote-access/reviews) — 4.8/5 stars (519 reviews)
- [ScreenConnect](https://www.g2.com/products/screenconnect/reviews) — 4.7/5 stars (516 reviews)
- [LogMeIn Resolve](https://www.g2.com/products/logmein-resolve/reviews) — 4.3/5 stars (469 reviews)
- [RealVNC](https://www.g2.com/products/realvnc/reviews) — 4.7/5 stars (440 reviews)
- [BeyondTrust Remote Support](https://www.g2.com/products/beyondtrust-remote-support/reviews) — 4.7/5 stars (388 reviews)
- [LogMeIn Rescue](https://www.g2.com/products/logmein-rescue/reviews) — 4.6/5 stars (210 reviews)

### Alternatives to Splashtop Remote Support

- [LogMeIn Resolve](https://www.g2.com/products/logmein-resolve/reviews) — 4.3/5 stars (469 reviews)
- [TeamViewer](https://www.g2.com/products/teamviewer/reviews) — 4.5/5 stars (4175 reviews)
- [LogMeIn Rescue](https://www.g2.com/products/logmein-rescue/reviews) — 4.6/5 stars (210 reviews)
- [ScreenConnect](https://www.g2.com/products/screenconnect/reviews) — 4.7/5 stars (516 reviews)
- [NinjaOne](https://www.g2.com/products/ninjaone/reviews) — 4.7/5 stars (5036 reviews)
- [Remote Monitoring and Management](https://www.g2.com/products/remote-monitoring-and-management/reviews) — 4.6/5 stars (1264 reviews)
- [Freshservice](https://www.g2.com/products/freshservice/reviews) — 4.6/5 stars (1355 reviews)
- [BeyondTrust Remote Support](https://www.g2.com/products/beyondtrust-remote-support/reviews) — 4.7/5 stars (388 reviews)
- [Zoho Assist](https://www.g2.com/products/zoho-assist/reviews) — 4.7/5 stars (741 reviews)
- [RemotePC](https://www.g2.com/products/remotepc/reviews) — 4.7/5 stars (686 reviews)

---
## Top Discussions

### AnyDesk

- Title: [Is AnyDesk really free?](https://www.g2.com/discussions/is-anydesk-really-free) — 6 comments
  > **Top comment:** "Yes"
- Title: [Is Anydesk better than Team Viewer?](https://www.g2.com/discussions/is-anydesk-better-than-team-viewer) — 5 comments, 3 upvotes
  > **Top comment:** "Yes it is. It's light, user friendly and easy to use and understand. "
- Title: [could not log into the remote computer this was my issue and sometimes serious issue.](https://www.g2.com/discussions/13087-could-not-log-into-the-remote-computer-this-was-my-issue-and-sometimes-serious-issue) — 4 comments, 1 upvote
  > **Top comment:** "You must verify that the AnyDesk software is installed and with the permissions to connect to the target computer, from where the connection is required..."
- Title: [AnyDesk or TeamViewer?](https://www.g2.com/discussions/12587-a-anydesk-o-teamviewer) — 3 comments, 2 upvotes
  > **Top comment:** "Anydesk very useful software for business part and handling side very user friendly. I recommended our every clients."
- Title: [What is AnyDesk used for?](https://www.g2.com/discussions/what-is-anydesk-used-for) — 2 comments, 1 upvote
  > **Top comment:** "it is mostly used for remote desktop support and using this you can share your screen with another person also you can allow another person to access your..."

### Splashtop Remote Support

No discussions available for this product.

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/anydesk-vs-splashtop-inc-splashtop-remote-support)