Compare AnyDesk and Splashtop Remote Support 
At a Glance
Market Segments
Small-Business (41.2% of reviews)
Small-Business (60.3% of reviews)
Entry-Level Pricing
$22.90
Starting at $22.00 1 Concurrent technician seat
AnyDesk
Star Rating
(1,087)4.5 out of 5
Market Segments
Small-Business (41.2% of reviews)
Pros & Cons
Entry-Level Pricing
$22.90
Browse all 4 pricing plansSplashtop Remote Support
Star Rating
(253)4.7 out of 5
Market Segments
Small-Business (60.3% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $22.00 1 Concurrent technician seat
Free Trial is available
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Splashtop Remote Support excels in user satisfaction, reflected in its higher overall ratings and positive feedback regarding its file transfer and chat functions. Users appreciate how these features enhance their remote support experience, especially during critical times like managing IT systems in schools.
- Users say that AnyDesk offers a straightforward experience for connecting with others, making it easy to collaborate and assist customers. This ease of use is highlighted by reviewers who find it beneficial for quick resolutions and online meetings.
- Reviewers mention that Splashtop Remote Support's implementation process is notably seamless, with users praising the ability to manage multiple computers effortlessly through both a web browser and a dedicated app. This flexibility is a significant advantage for those managing numerous devices.
- According to verified reviews, AnyDesk shines in its multi-session handling capabilities, allowing users to manage several connections simultaneously. This feature is particularly useful for IT professionals who need to assist multiple clients at once.
- G2 reviewers highlight that while AnyDesk has a solid performance in screen sharing, Splashtop Remote Support slightly edges ahead with its overall user experience, particularly in areas like unattended remote access and multi-monitor support, which are crucial for users needing comprehensive remote management tools.
- Users express that the quality of support from Splashtop Remote Support is a standout feature, with many noting the prompt and effective assistance they receive. This level of support is especially appreciated during challenging times, reinforcing the product's reliability for business operations.
Pricing
Entry-Level Pricing
AnyDesk
Solo
$22.90
Feature set for single-person companies.
- 1 licensed user
- Unlimited devices to connect to (Interactive Access)
- Up to 100 managed devices (Unattended Access)
Splashtop Remote Support
Splashtop Remote Support
Starting at $22.00
1 Concurrent technician seat
An easy-to-use remote support solution that delivers multi-platform support and enables quick troubleshooting and resolution
- Custom branding of SOS App
- Multi-to-multi monitor
- User role and access management
Free Trial
AnyDesk
Free Trial is available
Splashtop Remote Support
Free Trial is available
Ratings
Meets Requirements
9.2
907
9.5
201
Ease of Use
9.3
918
9.5
201
Ease of Setup
9.3
207
9.4
172
Ease of Admin
9.0
141
9.4
157
Quality of Support
8.8
806
9.3
162
Has the product been a good partner in doing business?
8.7
128
9.5
151
Product Direction (% positive)
9.2
873
9.3
189
Features by Category
Administration
9.4
321
9.4
71
9.0
314
8.9
63
9.0
283
8.6
60
8.8
288
9.2
67
8.8
274
8.7
59
8.9
263
9.0
68
Maintenance
8.9
272
8.7
60
8.7
250
7.9
52
Communication
8.9
283
8.7
58
8.5
224
5.8
48
8.4
231
5.3
46
8.7
252
6.9
49
Security
8.9
270
8.6
57
8.9
261
8.5
56
Device Support
8.9
277
8.7
57
9.0
281
9.1
58
9.0
280
8.8
58
Performance
8.9
267
7.9
51
Incident Management
Not enough data
Feature Not Available
Not enough data
6.6
18
Not enough data
6.9
17
Not enough data
8.1
25
Not enough data
Feature Not Available
Reporting
Not enough data
8.0
21
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Access & Usability
Not enough data
8.8
50
Not enough data
Feature Not Available
Not enough data
7.0
19
Not enough data
7.7
19
Agentic AI - Service Desk
Not enough data
7.0
9
Not enough data
7.3
8
Not enough data
8.3
8
Not enough data
6.7
8
Not enough data
6.7
8
Not enough data
6.5
8
Not enough data
6.5
8
Administration
9.0
699
Not enough data
8.8
622
Not enough data
Feature Not Available
Not enough data
8.8
651
Not enough data
8.9
660
Not enough data
8.8
681
Not enough data
9.0
715
Not enough data
Platform
9.0
681
Not enough data
8.7
671
Not enough data
Feature Not Available
Not enough data
9.2
732
Not enough data
Security
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Categories
Categories
Shared Categories
AnyDesk and Splashtop Remote Support are categorized as Remote Support
Unique Categories
AnyDesk is categorized as Remote Desktop
Splashtop Remote Support is categorized as Service Desk and Patch Management
Reviews
Reviewers' Company Size
AnyDesk
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Splashtop Remote Support
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
22.1%
Computer Software
13.5%
Computer & Network Security
4.2%
Marketing and Advertising
3.6%
Telecommunications
3.0%
Other
53.6%
Information Technology and Services
23.4%
Computer & Network Security
7.4%
Computer Software
7.4%
Construction
3.9%
Accounting
3.5%
Other
54.5%
Discussions
Is Anydesk better than Team Viewer?
5 Comments
AM
Yes it is. It's light, user friendly and easy to use and understand. Read more
could not log into the remote computer this was my issue and sometimes serious issue.
4 Comments
AP
You must verify that the AnyDesk software is installed and with the permissions to connect to the target computer, from where the connection is required...Read more
Splashtop Remote Support has no discussions with answers
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