# AnyDesk vs Splashtop Remote Support Comparison
---
## AI Generated Summary
- **G2 reviewers report** that AnyDesk excels in providing a **simple and reliable user experience** , with many users appreciating its **free-of-cost** service and **built-in file transfer** feature, which facilitates easy document sharing during remote sessions.
- **Users say** that Splashtop Remote Support stands out for its **unattended access** capabilities, allowing IT teams to connect to machines anytime, anywhere, which is particularly beneficial for troubleshooting and support tasks.
- **Reviewers mention** that AnyDesk's **screen sharing** feature is highly praised, with users noting it simplifies the process of accessing and controlling remote devices, enhancing overall productivity during sessions.
- **According to verified reviews** , Splashtop Remote Support is recognized for its **quick setup** and smooth performance, making it a reliable choice for IT teams looking for straightforward remote support solutions.
- **G2 reviewers highlight** that while AnyDesk has a strong focus on **ease of use** , some users feel it could improve in areas like **multi-monitor support** and **session recording** , which are essential for more complex remote support scenarios.
- **Users report** that Splashtop Remote Support, despite being reliable, has faced some **performance issues** over the years, but it generally meets expectations and works as advertised, making it a solid option for consistent remote access needs.



| | AnyDesk | Splashtop Remote Support | 
|---|---|---|
| **Star Rating** | 4.5 out of 5 | 4.7 out of 5 | 
| **Total Reviews** | 1,100 | 266 | 
| **Largest Market Segment** | Small-Business (41.4% of reviews) | Small-Business (58.4% of reviews) | 
| **Entry Level Price** | $22.90 | Starting at $22.00 1 Concurrent technician seat | 

---
## Top Pros & Cons

### AnyDesk

Pros:
- Ease of Use (29 reviews)
- Remote Control (16 reviews)

Cons:
- Connection Issues (9 reviews)
- Remote Access Issues (8 reviews)

### Splashtop Remote Support

Pros:
- Ease of Use (56 reviews)
- Remote Access (47 reviews)

Cons:
- Remote Access Issues (15 reviews)
- Missing Features (9 reviews)

---
## Ratings Comparison
| Rating | AnyDesk | Splashtop Remote Support | 
|---|---|---|
  | **Meets Requirements** | 9.2 (918 reviews) | 9.5 (209 reviews) | 
  | **Ease of Use** | 9.3 (930 reviews) | 9.5 (209 reviews) | 
  | **Ease of Setup** | 9.3 (221 reviews) | 9.4 (180 reviews) | 
  | **Ease of Admin** | 9.0 (142 reviews) | 9.4 (158 reviews) | 
  | **Quality of Support** | 8.8 (816 reviews) | 9.3 (169 reviews) | 
  | **Has the product been a good partner in doing business?** | 8.7 (129 reviews) | 9.5 (152 reviews) | 
  | **Product Direction (% positive)** | 9.2 (884 reviews) | 9.3 (196 reviews) | 

---
## Pricing

### AnyDesk

#### Entry-Level Pricing

Plan: Solo

Price: $22.90

Description: Feature set for single-person companies.

Key Features:
- 1 licensed user
- Unlimited devices to connect to (Interactive Access)
- Up to 100 managed devices (Unattended Access)

[Browse all 4 editions](https://www.g2.com/products/anydesk/pricing)

#### Free Trial

Yes

### Splashtop Remote Support

#### Entry-Level Pricing

Plan: Splashtop Remote Support

Price: Starting at $22.00 1 Concurrent technician seat

Description: An easy-to-use remote support solution that delivers multi-platform support and enables quick troubleshooting and resolution

Key Features:
- Custom branding of SOS App
- Multi-to-multi monitor
- User role and access management 

[Browse all 3 editions](https://www.g2.com/products/splashtop-inc-splashtop-remote-support/pricing)

#### Free Trial

Yes

---
## Features Comparison By Category

### Remote Support

| Product | Score | Reviews |
|---|---|---|
| **AnyDesk** | 8.9/10 | 351 |
| **Splashtop Remote Support** | 8.3/10 | 86 |

#### Administration

| Feature | AnyDesk | Splashtop Remote Support | 
|---|---|---|
| **Screen Sharing** | 9.4 (322 reviews) | 9.4 (75 reviews) | 
| **File Sharing** | 9.0 (315 reviews) | 8.9 (67 reviews) | 
| **Session Recording** | 9.0 (282 reviews) | 8.6 (61 reviews) | 
| **Unattended Remote Access** | 8.8 (288 reviews) | 9.3 (71 reviews) | 
| **Multi - Session Handling** | 8.8 (275 reviews) | 8.8 (60 reviews) | 
| **Multi-Monitor Support** | 8.9 (262 reviews) | 9.0 (69 reviews) | 

#### Maintenance

| Feature | AnyDesk | Splashtop Remote Support | 
|---|---|---|
| **Remote Reboot** | 8.9 (271 reviews) | 8.7 (61 reviews) | 
| **Remote Printing** | 8.8 (250 reviews) | 7.9 (52 reviews) | 

#### Communication 

| Feature | AnyDesk | Splashtop Remote Support | 
|---|---|---|
| **Text Chat** | 8.9 (284 reviews) | 8.8 (60 reviews) | 
| **VoIP** | 8.4 (223 reviews) | 5.8 (48 reviews) | 
| **Video Conference Call** | 8.4 (230 reviews) | 5.3 (46 reviews) | 
| **Screen Annotations** | 8.7 (252 reviews) | 7.0 (50 reviews) | 

#### Security

| Feature | AnyDesk | Splashtop Remote Support | 
|---|---|---|
| **Data Encryption** | 8.9 (269 reviews) | 8.6 (59 reviews) | 
| **Compliance** | 8.9 (260 reviews) | 8.5 (56 reviews) | 

#### Device Support

| Feature | AnyDesk | Splashtop Remote Support | 
|---|---|---|
| **Mobile Device Access** | 8.9 (277 reviews) | 8.7 (57 reviews) | 
| **Multi-Platform Support** | 9.0 (281 reviews) | 9.1 (58 reviews) | 
| **Cross-Platform** | 9.0 (280 reviews) | 8.8 (58 reviews) | 

#### Performance

| Feature | AnyDesk | Splashtop Remote Support | 
|---|---|---|
| **Reporting** | 8.9 (266 reviews) | 7.9 (51 reviews) | 

### Service Desk

| Product | Score | Reviews |
|---|---|---|
| **AnyDesk** | N/A | N/A |
| **Splashtop Remote Support** | 7.3/10 | 80 |

#### Incident Management

| Feature | AnyDesk | Splashtop Remote Support | 
|---|---|---|
| **Automate Ticket Routing** | Not enough data | Feature Not Available | 
| **Ticket Prioritization** | Not enough data | 6.6 (18 reviews) | 
| **Ticket Notifications** | Not enough data | 6.9 (17 reviews) | 
| **Knowledge Base** | Not enough data | 8.1 (25 reviews) | 
| **Knowledge Base/Ticket Integration** | Not enough data | Feature Not Available | 

#### Reporting

| Feature | AnyDesk | Splashtop Remote Support | 
|---|---|---|
| **Dashboards** | Not enough data | 8.2 (23 reviews) | 
| **Time Tracking** | Not enough data | Feature Not Available | 
| **Surveys** | Not enough data | Feature Not Available | 

#### Access & Usability

| Feature | AnyDesk | Splashtop Remote Support | 
|---|---|---|
| **Mobile** | Not enough data | 8.8 (50 reviews) | 
| **Self Service** | Not enough data | Feature Not Available | 
| **Active Directory** | Not enough data | 7.0 (19 reviews) | 
| **Multi-Channel Access** | Not enough data | 7.8 (20 reviews) | 

#### Agentic AI - Service Desk

| Feature | AnyDesk | Splashtop Remote Support | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 7.0 (9 reviews) | 
| **Multi-step Planning** | Not enough data | 7.6 (9 reviews) | 
| **Cross-system Integration** | Not enough data | 8.5 (9 reviews) | 
| **Adaptive Learning** | Not enough data | 6.7 (8 reviews) | 
| **Natural Language Interaction** | Not enough data | 6.7 (8 reviews) | 
| **Proactive Assistance** | Not enough data | 6.5 (8 reviews) | 
| **Decision Making** | Not enough data | 6.5 (8 reviews) | 

### Remote Desktop

| Product | Score | Reviews |
|---|---|---|
| **AnyDesk** | 8.9/10 | 856 |
| **Splashtop Remote Support** | N/A | N/A |

#### Administration

| Feature | AnyDesk | Splashtop Remote Support | 
|---|---|---|
| **Usage Information** | 9.0 (701 reviews) | Not enough data | 
| **Integrations** | 8.8 (626 reviews) | Not enough data | 
| **Diagnostics** | Feature Not Available | Not enough data | 
| **Session Recording** | 8.8 (654 reviews) | Not enough data | 
| **Session Transfer** | 8.9 (661 reviews) | Not enough data | 
| **Unattended Access** | 8.8 (683 reviews) | Not enough data | 
| **File Sharing** | 9.0 (720 reviews) | Not enough data | 

#### Platform

| Feature | AnyDesk | Splashtop Remote Support | 
|---|---|---|
| **Cross-Platform Access** | 9.0 (685 reviews) | Not enough data | 
| **Mobile Device Access** | 8.7 (673 reviews) | Not enough data | 
| **Applications Management** | Feature Not Available | Not enough data | 
| **Remote Device Control** | 9.2 (742 reviews) | Not enough data | 

#### Security

| Feature | AnyDesk | Splashtop Remote Support | 
|---|---|---|
| **Remote Wipe** | Feature Not Available | Not enough data | 
| **Device Management** | Feature Not Available | Not enough data | 
| **Device Enrollment** | Feature Not Available | Not enough data | 

---
## Categories
**Shared Categories (1):** [Remote Support Software](https://www.g2.com/categories/remote-support)

**Unique to AnyDesk (1):** [Remote Desktop Software](https://www.g2.com/categories/remote-desktop)

**Unique to Splashtop Remote Support (2):** [Service Desk Software](https://www.g2.com/categories/service-desk), [Patch Management Software](https://www.g2.com/categories/patch-management)


---
## Reviewer Demographics

### By Company Size

| Segment | AnyDesk | Splashtop Remote Support | 
|---|---|---|
| **Small-Business** | 41.4% | 58.4% | 
| **Mid-Market** | 41.1% | 37.6% | 
| **Enterprise** | 17.5% | 4.0% | 

### By Industry

#### AnyDesk

- **Information Technology and Services:** 22.3%
- **Computer Software:** 13.6%
- **Computer & Network Security:** 4.1%
- **Marketing and Advertising:** 3.6%
- **Telecommunications:** 3.0%
- **Financial Services:** 2.9%
- **Consumer Services:** 2.3%
- **Education Management:** 2.3%
- **Hospital & Health Care:** 2.0%
- **Logistics and Supply Chain:** 1.9%
- **Other:** 41.9%

#### Splashtop Remote Support

- **Information Technology and Services:** 22.6%
- **Computer & Network Security:** 7.1%
- **Computer Software:** 7.1%
- **Accounting:** 3.8%
- **Construction:** 3.8%
- **Hospital & Health Care:** 3.3%
- **Higher Education:** 2.9%
- **Non-Profit Organization Management:** 2.9%
- **Retail:** 2.9%
- **Telecommunications:** 2.5%
- **Other:** 41.0%

---
## Alternatives

### Alternatives to AnyDesk

- [TeamViewer](https://www.g2.com/products/teamviewer/reviews) — 4.5/5 stars (4032 reviews)
- [Zoho Assist](https://www.g2.com/products/zoho-assist/reviews) — 4.7/5 stars (709 reviews)
- [RemotePC](https://www.g2.com/products/remotepc/reviews) — 4.7/5 stars (661 reviews)
- [ISL Online](https://www.g2.com/products/isl-online/reviews) — 4.6/5 stars (603 reviews)
- [Splashtop Remote Access](https://www.g2.com/products/splashtop-remote-access/reviews) — 4.8/5 stars (517 reviews)
- [ScreenConnect](https://www.g2.com/products/screenconnect/reviews) — 4.7/5 stars (503 reviews)
- [LogMeIn Resolve](https://www.g2.com/products/logmein-resolve/reviews) — 4.3/5 stars (469 reviews)
- [RealVNC](https://www.g2.com/products/realvnc/reviews) — 4.7/5 stars (439 reviews)
- [BeyondTrust Remote Support](https://www.g2.com/products/beyondtrust-remote-support/reviews) — 4.7/5 stars (388 reviews)
- [LogMeIn Rescue](https://www.g2.com/products/logmein-rescue/reviews) — 4.6/5 stars (209 reviews)

### Alternatives to Splashtop Remote Support

- [LogMeIn Resolve](https://www.g2.com/products/logmein-resolve/reviews) — 4.3/5 stars (469 reviews)
- [TeamViewer](https://www.g2.com/products/teamviewer/reviews) — 4.5/5 stars (4032 reviews)
- [LogMeIn Rescue](https://www.g2.com/products/logmein-rescue/reviews) — 4.6/5 stars (209 reviews)
- [NinjaOne](https://www.g2.com/products/ninjaone/reviews) — 4.7/5 stars (4450 reviews)
- [ScreenConnect](https://www.g2.com/products/screenconnect/reviews) — 4.7/5 stars (503 reviews)
- [Atera](https://www.g2.com/products/atera/reviews) — 4.6/5 stars (1217 reviews)
- [Freshservice](https://www.g2.com/products/freshservice/reviews) — 4.6/5 stars (1337 reviews)
- [Zoho Assist](https://www.g2.com/products/zoho-assist/reviews) — 4.7/5 stars (709 reviews)
- [BeyondTrust Remote Support](https://www.g2.com/products/beyondtrust-remote-support/reviews) — 4.7/5 stars (388 reviews)
- [RemotePC](https://www.g2.com/products/remotepc/reviews) — 4.7/5 stars (661 reviews)

---
## Top Discussions

### AnyDesk

- Title: [Is AnyDesk really free?](https://www.g2.com/discussions/is-anydesk-really-free) — 7 comments
  > **Top comment:** "Yes"
- Title: [Is Anydesk better than Team Viewer?](https://www.g2.com/discussions/is-anydesk-better-than-team-viewer) — 5 comments, 3 upvotes
  > **Top comment:** "Yes it is. It's light, user friendly and easy to use and understand. "
- Title: [could not log into the remote computer this was my issue and sometimes serious issue.](https://www.g2.com/discussions/13087-could-not-log-into-the-remote-computer-this-was-my-issue-and-sometimes-serious-issue) — 4 comments, 1 upvote
  > **Top comment:** "You must verify that the AnyDesk software is installed and with the permissions to connect to the target computer, from where the connection is required..."
- Title: [AnyDesk or TeamViewer?](https://www.g2.com/discussions/12587-a-anydesk-o-teamviewer) — 3 comments, 2 upvotes
  > **Top comment:** "Anydesk very useful software for business part and handling side very user friendly. I recommended our every clients."
- Title: [What is AnyDesk used for?](https://www.g2.com/discussions/what-is-anydesk-used-for) — 2 comments, 1 upvote
  > **Top comment:** "it is mostly used for remote desktop support and using this you can share your screen with another person also you can allow another person to access your..."

### Splashtop Remote Support

No discussions available for this product.

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/anydesk-vs-splashtop-inc-splashtop-remote-support)