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Compare AnyDesk and Remote Desktop Services 
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At a Glance
Market Segments
Mid-Market (41.2% of reviews)
Small-Business (33.8% of reviews)
Entry-Level Pricing
$22.90
No pricing available
AnyDesk
Star Rating
(1,064)4.5 out of 5
Market Segments
Mid-Market (41.2% of reviews)
Pros & Cons
Entry-Level Pricing
$22.90
Browse all 4 pricing plansRemote Desktop Services
Star Rating
(140)4.5 out of 5
Market Segments
Small-Business (33.8% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Remote Desktop ServicesSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that both AnyDesk and Remote Desktop Services offer a solid user experience, with both achieving a star rating of 4.5. However, users of AnyDesk highlight its lightweight and portable nature, making it easy to transfer data and connect to devices remotely, which enhances flexibility in workflows.
- According to verified reviews, AnyDesk excels in its ease of setup, with users appreciating the intuitive onboarding process. In contrast, while Remote Desktop Services is described as user-friendly, some users find it less straightforward to configure, which can lead to initial setup challenges.
- Users say that AnyDesk's support quality stands out, with a score of 8.8, reflecting positive experiences in resolving issues. In comparison, Remote Desktop Services, while still providing decent support, has a slightly lower score of 8.5, indicating room for improvement in customer assistance.
- Reviewers mention that AnyDesk's ability to facilitate remote collaboration is a significant advantage, especially during the pandemic, as it allows teams to maintain effective workflows from anywhere. Remote Desktop Services also supports collaboration but is noted for its consistency across users within an organization.
- G2 reviewers highlight that AnyDesk's features, such as session recording and unattended access, are particularly beneficial for users needing comprehensive remote support solutions. Remote Desktop Services offers similar functionalities but may not be as robust in these areas, according to user feedback.
- Users report that AnyDesk's market presence is bolstered by a higher volume of recent reviews, indicating a more active user base and ongoing improvements. With 13 recent reviews compared to none for Remote Desktop Services, AnyDesk appears to be more responsive to user needs and feedback.
Pricing
Entry-Level Pricing
AnyDesk
Solo
$22.90
Feature set for single-person companies.
- 1 licensed user
- Unlimited devices to connect to (Interactive Access)
- Up to 100 managed devices (Unattended Access)
Remote Desktop Services
No pricing availableFree Trial
AnyDesk
Free Trial is available
Remote Desktop Services
No trial information availableRatings
Meets Requirements
9.2
889
9.1
134
Ease of Use
9.3
900
9.1
134
Ease of Setup
9.3
189
8.9
40
Ease of Admin
9.0
139
8.9
39
Quality of Support
8.8
792
8.5
97
Has the product been a good partner in doing business?
8.7
126
9.1
34
Product Direction (% positive)
9.2
859
8.2
132
Features by Category
Administration
9.4
317
Not enough data
9.0
313
Not enough data
9.0
282
Not enough data
8.8
288
Not enough data
8.8
273
Not enough data
8.9
264
Not enough data
Maintenance
8.8
272
Not enough data
8.8
250
Not enough data
Communication
8.9
283
Not enough data
8.5
225
Not enough data
8.4
232
Not enough data
8.7
252
Not enough data
Security
8.9
270
Not enough data
8.9
261
Not enough data
Device Support
8.9
277
Not enough data
9.0
280
Not enough data
9.0
279
Not enough data
Performance
8.9
268
Not enough data
Administration
9.1
696
8.8
53
8.8
623
8.5
49
Feature Not Available
8.5
50
8.8
651
8.4
42
8.9
661
8.4
44
8.8
679
8.0
47
9.0
711
8.9
54
Platform
9.0
678
9.1
50
8.7
671
8.0
35
Feature Not Available
8.7
51
9.2
719
9.0
56
Security
Feature Not Available
8.1
42
Feature Not Available
8.5
48
Feature Not Available
8.0
42
Categories
Categories
Shared Categories
AnyDesk and Remote Desktop Services are categorized as Remote Desktop
Unique Categories
AnyDesk is categorized as Remote Support
Remote Desktop Services has no unique categories
Reviews
Reviewers' Company Size
AnyDesk
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Remote Desktop Services
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
22.6%
Computer Software
13.3%
Computer & Network Security
4.3%
Marketing and Advertising
3.4%
Telecommunications
3.0%
Other
53.4%
Information Technology and Services
15.8%
Computer Software
10.8%
Computer Networking
7.9%
Computer & Network Security
6.5%
Non-Profit Organization Management
5.0%
Other
54.0%
Discussions
Is Anydesk better than Team Viewer?
5 Comments
TF
AnyDesk has TCP-Tunneling. TeamViewer no.
Only the image quality of TeamViewer is better.Read more
could not log into the remote computer this was my issue and sometimes serious issue.
4 Comments
DB
Need to check remote machine network connectivity.... If issue in network connectivity it causes issues... Read more
Remote Desktop Services has no discussions with answers
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