Introducing G2.ai, the future of software buying.Try now
Compare AnyDesk and Remote Desktop Services 
Featured Products
Sponsored
You’re seeing this ad based on the product’s relevance to this page. Sponsored content does not receive preferential treatment in any of G2’s ratings.
SetMe
Visit Website
At a Glance
Market Segments
Mid-Market (41.2% of reviews)
Small-Business (33.8% of reviews)
Entry-Level Pricing
$22.90
No pricing available
AnyDesk
Star Rating
(1,062)4.5 out of 5
Market Segments
Mid-Market (41.2% of reviews)
Pros & Cons
Entry-Level Pricing
$22.90
Browse all 4 pricing plansRemote Desktop Services
Star Rating
(140)4.5 out of 5
Market Segments
Small-Business (33.8% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Remote Desktop ServicesSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that AnyDesk excels in screen sharing with a score of 9.4, making it a preferred choice for seamless collaboration, while Remote Desktop Services, although competent, scores slightly lower at 8.8.
- Reviewers mention that AnyDesk's ease of setup is a standout feature, scoring 9.3, which is particularly beneficial for small teams looking to get started quickly, compared to Remote Desktop Services' score of 8.8.
- G2 users highlight AnyDesk's superior file sharing capabilities, scoring 9.0, which allows for efficient transfer of documents during remote sessions, whereas Remote Desktop Services scores 8.9 in this area.
- Users on G2 appreciate AnyDesk's unattended remote access feature, scoring 8.8, which is crucial for IT support teams needing to access devices without user intervention, while Remote Desktop Services lags behind with a score of 8.0.
- Reviewers say that AnyDesk's quality of support is rated at 8.8, indicating a strong customer service experience, whereas Remote Desktop Services has a lower score of 8.4, suggesting room for improvement in support responsiveness.
- Users report that AnyDesk's multi-monitor support is rated at 8.9, which is essential for users who work with multiple screens, while Remote Desktop Services scores 8.5, indicating a less robust experience in this area.
Pricing
Entry-Level Pricing
AnyDesk
Solo
$22.90
Feature set for single-person companies.
- 1 licensed user
- Unlimited devices to connect to (Interactive Access)
- Up to 100 managed devices (Unattended Access)
Remote Desktop Services
No pricing availableFree Trial
AnyDesk
Free Trial is available
Remote Desktop Services
No trial information availableRatings
Meets Requirements
9.2
887
9.1
134
Ease of Use
9.3
898
9.1
134
Ease of Setup
9.3
187
8.9
40
Ease of Admin
9.0
139
8.9
39
Quality of Support
8.8
790
8.5
97
Has the product been a good partner in doing business?
8.7
126
9.1
34
Product Direction (% positive)
9.2
858
8.2
132
Features by Category
Administration
9.4
315
Not enough data
9.0
312
Not enough data
9.0
281
Not enough data
8.8
287
Not enough data
8.8
272
Not enough data
8.9
263
Not enough data
Maintenance
8.8
271
Not enough data
8.8
249
Not enough data
Communication
8.9
282
Not enough data
8.5
224
Not enough data
8.4
231
Not enough data
8.7
251
Not enough data
Security
8.9
269
Not enough data
8.9
260
Not enough data
Device Support
8.9
276
Not enough data
9.0
279
Not enough data
9.0
278
Not enough data
Performance
8.9
267
Not enough data
Administration
9.1
695
8.8
53
8.8
622
8.5
49
Feature Not Available
8.5
50
8.8
650
8.4
42
8.9
660
8.4
44
8.8
678
8.0
47
9.0
709
8.9
54
Platform
9.0
677
9.1
50
8.7
670
8.0
35
Feature Not Available
8.7
51
9.2
717
9.0
56
Security
Feature Not Available
8.1
42
Feature Not Available
8.5
48
Feature Not Available
8.0
42
Categories
Categories
Shared Categories
AnyDesk and Remote Desktop Services are categorized as Remote Desktop
Unique Categories
AnyDesk is categorized as Remote Support
Remote Desktop Services has no unique categories
Reviews
Reviewers' Company Size
AnyDesk
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Remote Desktop Services
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
22.6%
Computer Software
13.3%
Computer & Network Security
4.3%
Marketing and Advertising
3.4%
Telecommunications
3.0%
Other
53.5%
Information Technology and Services
15.8%
Computer Software
10.8%
Computer Networking
7.9%
Computer & Network Security
6.5%
Non-Profit Organization Management
5.0%
Other
54.0%
Discussions
Is Anydesk better than Team Viewer?
5 Comments
TF
AnyDesk has TCP-Tunneling. TeamViewer no.
Only the image quality of TeamViewer is better.Read more
could not log into the remote computer this was my issue and sometimes serious issue.
4 Comments
DB
Need to check remote machine network connectivity.... If issue in network connectivity it causes issues... Read more
Remote Desktop Services has no discussions with answers
Hunting for software insights?
With over 3 million reviews, we can provide the specific details that help you make an informed software buying decision for your business. Finding the right product is important, let us help.
