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At a Glance
Market Segments
Mid-Market (41.2% of reviews)
Small-Business (53.5% of reviews)
Entry-Level Pricing
$22.90
from $39 Tier based pricing
AnyDesk
Star Rating
(1,064)4.5 out of 5
Market Segments
Mid-Market (41.2% of reviews)
Pros & Cons
Entry-Level Pricing
$22.90
Browse all 4 pricing plansPulseway
Star Rating
(119)4.6 out of 5
Market Segments
Small-Business (53.5% of reviews)
Pros & Cons
Entry-Level Pricing
from $39 Tier based pricing
Learn more about PulsewaySummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Pulseway excels in providing a comprehensive monitoring solution, allowing users to access their assets from anywhere. Recent feedback highlights features like "running my own scripts" and the ability to "monitor and organize virtually everything related to servers," making it a strong choice for those needing robust server management.
- Users say AnyDesk stands out for its flexibility and ease of use, particularly in maintaining effective workflows remotely. Reviewers appreciate the lightweight nature of the software, noting that it is "easy to transfer data between users" and allows for seamless connections to devices, which is crucial for teams working in different locations.
- According to verified reviews, Pulseway's quality of support is highly rated, with users mentioning that it has been a "good partner in doing business." This suggests that users can expect reliable assistance when needed, which can be a significant advantage for small businesses relying on consistent support.
- Reviewers mention that AnyDesk offers superior screen sharing and session recording capabilities, with scores reflecting its effectiveness in these areas. Users have noted the importance of these features for training and troubleshooting, making AnyDesk a preferred option for teams that prioritize collaborative support.
- G2 reviewers highlight that Pulseway's mobile device access is a strong point, with users enjoying the convenience of managing their systems on the go. This feature is particularly beneficial for IT professionals who need to respond quickly to issues without being tied to a desktop.
- Users report that while AnyDesk has a slightly lower overall satisfaction score, its ease of setup and user-friendly interface make it a compelling choice for those who prioritize quick deployment. Reviewers have noted that the intuitive design allows for a smooth onboarding experience, which is essential for teams needing to get up and running quickly.
Pricing
Entry-Level Pricing
AnyDesk
Solo
$22.90
Feature set for single-person companies.
- 1 licensed user
- Unlimited devices to connect to (Interactive Access)
- Up to 100 managed devices (Unattended Access)
Pulseway
Business
from $39
Tier based pricing
From 20 Monitored Systems
- Remote Monitoring and Management
- Instant Alerts
- Native Mobile Apps
Free Trial
AnyDesk
Free Trial is available
Pulseway
Free Trial is available
Ratings
Meets Requirements
9.2
887
9.0
104
Ease of Use
9.3
898
9.2
104
Ease of Setup
9.3
187
9.0
96
Ease of Admin
9.0
139
9.3
89
Quality of Support
8.8
790
9.0
98
Has the product been a good partner in doing business?
8.7
126
9.4
87
Product Direction (% positive)
9.2
858
9.0
103
Features by Category
Compatibility
Not enough data
9.7
5
Not enough data
9.0
5
Not enough data
9.7
5
Not enough data
9.7
5
Management
Not enough data
10.0
5
Not enough data
10.0
5
Not enough data
9.3
5
Not enough data
10.0
5
Not enough data
10.0
6
Compliance
Not enough data
10.0
7
Not enough data
9.7
6
Not enough data
9.7
5
Agentic AI - Server Backup
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
Not enough data
10.0
6
Not enough data
9.4
6
Not enough data
9.4
6
Not enough data
10.0
6
Not enough data
7.5
6
Compatibility
Not enough data
9.4
6
Not enough data
7.8
6
Not enough data
10.0
5
Management
Not enough data
9.4
6
Not enough data
10.0
6
Not enough data
10.0
5
Agentic AI - Online Backup
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Inventory Management - Remote Monitoring & Management (RMM)
Not enough data
9.3
51
|
Verified
Not enough data
Not enough data
Not enough data
Not enough data
Monitoring and Management
Not enough data
9.4
54
|
Verified
Not enough data
8.6
44
Not enough data
8.8
49
|
Verified
Not enough data
9.1
52
|
Verified
Not enough data
Not enough data
IT Operations & Workflow - Remote Monitoring & Management (RMM)
Not enough data
Not enough data
Service Management
Not enough data
8.9
53
|
Verified
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Remote Monitoring & Management (RMM)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
Not enough data
9.9
15
Not enough data
9.9
17
Not enough data
9.2
15
Not enough data
9.9
14
Monitoring - Network Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management
Not enough data
9.5
14
Not enough data
9.2
15
Not enough data
8.9
14
Analytics - Network Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Security - Network Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Network Performance - Network Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
AI Automation - Network Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Network Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Monitoring
Not enough data
9.8
18
Not enough data
9.7
17
Not enough data
9.2
15
Not enough data
Not enough data
Management Tools
Not enough data
8.7
13
Not enough data
9.6
13
Not enough data
9.2
12
Generative AI
Not enough data
5.0
7
Not enough data
5.0
7
Agentic AI - Incident Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Visibility
Not enough data
8.6
33
Not enough data
9.5
34
Not enough data
8.6
32
Monitoring and Management
Not enough data
9.0
32
Not enough data
8.8
27
Not enough data
8.3
29
Not enough data
9.4
34
Not enough data
9.7
34
Not enough data
9.1
31
Cloud environment support
Not enough data
7.9
25
Not enough data
8.5
29
Agentic AI - Server Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
9.4
315
8.7
32
9.0
312
8.2
31
9.0
281
7.3
25
8.8
287
9.2
32
8.8
272
8.6
27
8.9
263
8.7
29
Maintenance
8.8
271
9.4
34
8.8
249
7.1
26
Communication
8.9
282
7.9
29
8.5
224
4.7
24
8.4
231
4.6
24
8.7
251
5.5
26
Security
8.9
269
7.3
28
8.9
260
7.9
27
Device Support
8.9
276
9.1
31
9.0
279
8.9
32
9.0
278
8.7
33
Performance
8.9
267
8.5
33
Functionality
Not enough data
10.0
5
Not enough data
7.7
5
Not enough data
9.7
5
Not enough data
10.0
5
Performance
Not enough data
10.0
5
Not enough data
8.7
5
Not enough data
9.7
5
Not enough data
10.0
5
Agentic AI - PC Backup
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
5.4
33
System Control
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Vulnerability Prevention
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Reporting
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
9.1
695
Not enough data
8.8
622
Not enough data
Feature Not Available
Not enough data
8.8
650
Not enough data
8.9
660
Not enough data
8.8
678
Not enough data
9.0
709
Not enough data
Platform
9.0
677
Not enough data
8.7
670
Not enough data
Feature Not Available
Not enough data
9.2
717
Not enough data
Security
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Categories
Categories
Shared Categories
AnyDesk and Pulseway are categorized as Remote Support
Unique Categories
AnyDesk is categorized as Remote Desktop
Pulseway is categorized as Server Monitoring, Remote Monitoring & Management (RMM), Server Backup, Patch Management, Endpoint Management, Incident Management, Online Backup, Network Monitoring, and PC Backup
Reviews
Reviewers' Company Size
AnyDesk
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Pulseway
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
22.6%
Computer Software
13.3%
Computer & Network Security
4.3%
Marketing and Advertising
3.4%
Telecommunications
3.0%
Other
53.5%
Information Technology and Services
28.9%
Computer & Network Security
11.4%
Computer Software
5.3%
Hospital & Health Care
4.4%
Financial Services
3.5%
Other
46.5%
Discussions
Is Anydesk better than Team Viewer?
5 Comments
TF
AnyDesk has TCP-Tunneling. TeamViewer no.
Only the image quality of TeamViewer is better.Read more
could not log into the remote computer this was my issue and sometimes serious issue.
4 Comments
DB
Need to check remote machine network connectivity.... If issue in network connectivity it causes issues... Read more
Pulseway has no more discussions with answers
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