# AnyDesk, MSP360 Connect vs Chrome Remote Desktop Comparison

| | AnyDesk | MSP360 Connect | Chrome Remote Desktop | 
|---|---|---|---|
| **Star Rating** | 4.5 out of 5 | 4.2 out of 5 | 4.2 out of 5 | 
| **Total Reviews** | 1,090 | 52 | 53 | 
| **Largest Market Segment** | Small-Business (41.5% of reviews) | Small-Business (75.5% of reviews) | Small-Business (52.9% of reviews) | 
| **Entry Level Price** | $22.90 | Free 1 User | No pricing available | 

---
## Top Pros & Cons

### AnyDesk

Pros:
- Ease of Use (29 reviews)
- Remote Control (16 reviews)

Cons:
- Connection Issues (9 reviews)
- Remote Access Issues (8 reviews)

### MSP360 Connect

Pros:
- Affordable (1 reviews)
- Ease of Use (1 reviews)

Cons:
- Audio Issues (1 reviews)
- Remote Access Issues (1 reviews)

### Chrome Remote Desktop

Pros:
- Ease of Use (1 reviews)
- Easy Setup (1 reviews)

Cons:
- Chat (1 reviews)
- Remote Access Issues (1 reviews)

---
## Ratings Comparison
| Rating | AnyDesk | MSP360 Connect | Chrome Remote Desktop | 
|---|---|---|---|
  | **Meets Requirements** | 9.2 (909 reviews) | 8.9 (39 reviews) | 8.5 (44 reviews) | 
  | **Ease of Use** | 9.3 (920 reviews) | 8.9 (39 reviews) | 9.2 (45 reviews) | 
  | **Ease of Setup** | 9.3 (210 reviews) | 9.3 (21 reviews) | 9.3 (20 reviews) | 
  | **Ease of Admin** | 9.0 (141 reviews) | 9.1 (20 reviews) | 9.0 (19 reviews) | 
  | **Quality of Support** | 8.8 (807 reviews) | 9.0 (28 reviews) | 8.7 (33 reviews) | 
  | **Has the product been a good partner in doing business?** | 8.7 (128 reviews) | 9.5 (16 reviews) | 9.0 (15 reviews) | 
  | **Product Direction (% positive)** | 9.2 (874 reviews) | 9.1 (39 reviews) | 9.2 (43 reviews) | 

---
## Pricing

### AnyDesk

#### Entry-Level Pricing

Plan: Solo

Price: $22.90

Description: Feature set for single-person companies.

Key Features:
- 1 licensed user
- Unlimited devices to connect to (Interactive Access)
- Up to 100 managed devices (Unattended Access)

[Browse all 4 editions](https://www.g2.com/products/anydesk/pricing)

#### Free Trial

Yes

### MSP360 Connect

#### Entry-Level Pricing

Plan: Connect Free

Price: Free 1 User

Description: For personal use

Key Features:
- 5 devices in the address book
- Attended access only
- File transfer

[Browse all 3 editions](https://www.g2.com/products/msp360-connect/pricing)

#### Free Trial

Yes

### Chrome Remote Desktop

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

---
## Features Comparison By Category

### Remote Support

| Product | Score | Reviews |
|---|---|---|
| **AnyDesk** | 8.9/10 | 347 |
| **MSP360 Connect** | N/A | N/A |
| **Chrome Remote Desktop** | N/A | N/A |

#### Administration

| Feature | AnyDesk | MSP360 Connect | Chrome Remote Desktop | 
|---|---|---|---|
| **Screen Sharing** | 9.4 (320 reviews) | Not enough data | Not enough data | 
| **File Sharing** | 9.0 (313 reviews) | Not enough data | Not enough data | 
| **Session Recording** | 9.0 (282 reviews) | Not enough data | Not enough data | 
| **Unattended Remote Access** | 8.8 (287 reviews) | Not enough data | Not enough data | 
| **Multi - Session Handling** | 8.8 (273 reviews) | Not enough data | Not enough data | 
| **Multi-Monitor Support** | 8.9 (262 reviews) | Not enough data | Not enough data | 

#### Maintenance

| Feature | AnyDesk | MSP360 Connect | Chrome Remote Desktop | 
|---|---|---|---|
| **Remote Reboot** | 8.9 (271 reviews) | Not enough data | Not enough data | 
| **Remote Printing** | 8.8 (249 reviews) | Not enough data | Not enough data | 

#### Communication 

| Feature | AnyDesk | MSP360 Connect | Chrome Remote Desktop | 
|---|---|---|---|
| **Text Chat** | 8.9 (282 reviews) | Not enough data | Not enough data | 
| **VoIP** | 8.5 (223 reviews) | Not enough data | Not enough data | 
| **Video Conference Call** | 8.5 (230 reviews) | Not enough data | Not enough data | 
| **Screen Annotations** | 8.7 (251 reviews) | Not enough data | Not enough data | 

#### Security

| Feature | AnyDesk | MSP360 Connect | Chrome Remote Desktop | 
|---|---|---|---|
| **Data Encryption** | 8.9 (269 reviews) | Not enough data | Not enough data | 
| **Compliance** | 8.9 (260 reviews) | Not enough data | Not enough data | 

#### Device Support

| Feature | AnyDesk | MSP360 Connect | Chrome Remote Desktop | 
|---|---|---|---|
| **Mobile Device Access** | 8.9 (276 reviews) | Not enough data | Not enough data | 
| **Multi-Platform Support** | 9.0 (280 reviews) | Not enough data | Not enough data | 
| **Cross-Platform** | 9.0 (279 reviews) | Not enough data | Not enough data | 

#### Performance

| Feature | AnyDesk | MSP360 Connect | Chrome Remote Desktop | 
|---|---|---|---|
| **Reporting** | 8.9 (266 reviews) | Not enough data | Not enough data | 

### OT Secure Remote Access

| Product | Score | Reviews |
|---|---|---|
| **AnyDesk** | N/A | N/A |
| **MSP360 Connect** | N/A | N/A |
| **Chrome Remote Desktop** | N/A | N/A |

#### Administration

| Feature | AnyDesk | MSP360 Connect | Chrome Remote Desktop | 
|---|---|---|---|
| **User, Role, and Access Management** | Not enough data | Not enough data | Not enough data | 
| **Policy, User, and Role Management - Privileged Access Manager** | Not enough data | Not enough data | Not enough data | 
| **Network Mapping** | Not enough data | Not enough data | Not enough data | 
| **Governance** | Not enough data | Not enough data | Not enough data | 

#### Functionality

| Feature | AnyDesk | MSP360 Connect | Chrome Remote Desktop | 
|---|---|---|---|
| **Temporary, time-limited privilege** | Not enough data | Not enough data | Not enough data | 
| **Network Segmentation** | Not enough data | Not enough data | Not enough data | 
| **Adaptive Access Control** | Not enough data | Not enough data | Not enough data | 
| **Access Control** | Not enough data | Not enough data | Not enough data | 
| **Workflows** | Not enough data | Not enough data | Not enough data | 

#### Reporting

| Feature | AnyDesk | MSP360 Connect | Chrome Remote Desktop | 
|---|---|---|---|
| **Reporting** | Not enough data | Not enough data | Not enough data | 
| **Audit Logs** | Not enough data | Not enough data | Not enough data | 
| **Activity Monitoring** | Not enough data | Not enough data | Not enough data | 
| **Security Frameworks** | Not enough data | Not enough data | Not enough data | 

### Remote Desktop

| Product | Score | Reviews |
|---|---|---|
| **AnyDesk** | 8.9/10 | 846 |
| **MSP360 Connect** | 8.8/10 | 31 |
| **Chrome Remote Desktop** | 8.3/10 | 27 |

#### Administration

| Feature | AnyDesk | MSP360 Connect | Chrome Remote Desktop | 
|---|---|---|---|
| **Usage Information** | 9.0 (698 reviews) | Feature Not Available | 8.8 (23 reviews) | 
| **Integrations** | 8.8 (623 reviews) | Feature Not Available | 8.5 (22 reviews) | 
| **Diagnostics** | Feature Not Available | Feature Not Available | 8.3 (24 reviews) | 
| **Session Recording** | 8.8 (651 reviews) | 9.1 (16 reviews) | 7.9 (21 reviews) | 
| **Session Transfer** | 8.9 (659 reviews) | 9.1 (19 reviews) | 8.3 (20 reviews) | 
| **Unattended Access** | 8.8 (680 reviews) | 9.2 (24 reviews) | 8.9 (22 reviews) | 
| **File Sharing** | 9.0 (714 reviews) | 8.3 (22 reviews) | 8.4 (20 reviews) | 

#### Platform

| Feature | AnyDesk | MSP360 Connect | Chrome Remote Desktop | 
|---|---|---|---|
| **Cross-Platform Access** | 9.0 (683 reviews) | Not enough data | 8.5 (24 reviews) | 
| **Mobile Device Access** | 8.7 (670 reviews) | Not enough data | 8.6 (23 reviews) | 
| **Applications Management** | Feature Not Available | Feature Not Available | 8.6 (22 reviews) | 
| **Remote Device Control** | 9.2 (734 reviews) | 8.7 (26 reviews) | 8.2 (25 reviews) | 

#### Security

| Feature | AnyDesk | MSP360 Connect | Chrome Remote Desktop | 
|---|---|---|---|
| **Remote Wipe** | Feature Not Available | Feature Not Available | 7.7 (20 reviews) | 
| **Device Management** | Feature Not Available | 8.4 (16 reviews) | 8.1 (21 reviews) | 
| **Device Enrollment** | Feature Not Available | Feature Not Available | 8.0 (22 reviews) | 

---
## Categories
**Shared Categories (1):** [Remote Desktop Software](https://www.g2.com/categories/remote-desktop)

**Unique to AnyDesk (1):** [Remote Support Software](https://www.g2.com/categories/remote-support)

**Unique to MSP360 Connect (1):** [OT Secure Remote Access Software](https://www.g2.com/categories/ot-secure-remote-access)



---
## Reviewer Demographics

### By Company Size

| Segment | AnyDesk | MSP360 Connect | Chrome Remote Desktop | 
|---|---|---|---|
| **Small-Business** | 41.5% | 75.5% | 52.9% | 
| **Mid-Market** | 41.0% | 14.3% | 31.4% | 
| **Enterprise** | 17.6% | 10.2% | 15.7% | 

### By Industry

#### AnyDesk

- **Information Technology and Services:** 22.1%
- **Computer Software:** 13.5%
- **Computer & Network Security:** 4.2%
- **Marketing and Advertising:** 3.6%
- **Telecommunications:** 3.0%
- **Financial Services:** 2.9%
- **Consumer Services:** 2.4%
- **Education Management:** 2.4%
- **Hospital & Health Care:** 2.0%
- **Logistics and Supply Chain:** 1.9%
- **Other:** 42.0%

#### MSP360 Connect

- **Information Technology and Services:** 18.4%
- **Education Management:** 6.1%
- **Consumer Electronics:** 4.1%
- **Construction:** 4.1%
- **Computer Software:** 4.1%
- **Hospital & Health Care:** 4.1%
- **Automotive:** 4.1%
- **Marketing and Advertising:** 4.1%
- **Non-Profit Organization Management:** 4.1%
- **Telecommunications:** 4.1%
- **Other:** 42.9%

#### Chrome Remote Desktop

- **Computer & Network Security:** 13.7%
- **Information Technology and Services:** 13.7%
- **Computer Software:** 11.8%
- **Marketing and Advertising:** 5.9%
- **Internet:** 5.9%
- **Banking:** 3.9%
- **Education Management:** 3.9%
- **E-Learning:** 3.9%
- **Higher Education:** 3.9%
- **Law Practice:** 3.9%
- **Other:** 29.4%

---
## Alternatives

### Alternatives to AnyDesk

- [TeamViewer](https://www.g2.com/products/teamviewer/reviews) — 4.5/5 stars (3957 reviews)
- [Zoho Assist](https://www.g2.com/products/zoho-assist/reviews) — 4.7/5 stars (694 reviews)
- [RemotePC](https://www.g2.com/products/remotepc/reviews) — 4.7/5 stars (638 reviews)
- [ISL Online](https://www.g2.com/products/isl-online/reviews) — 4.6/5 stars (593 reviews)
- [Splashtop Remote Access](https://www.g2.com/products/splashtop-remote-access/reviews) — 4.8/5 stars (508 reviews)
- [ScreenConnect](https://www.g2.com/products/screenconnect/reviews) — 4.7/5 stars (501 reviews)
- [LogMeIn Resolve](https://www.g2.com/products/logmein-resolve/reviews) — 4.3/5 stars (467 reviews)
- [RealVNC](https://www.g2.com/products/realvnc/reviews) — 4.7/5 stars (438 reviews)
- [BeyondTrust Remote Support](https://www.g2.com/products/beyondtrust-remote-support/reviews) — 4.7/5 stars (384 reviews)
- [LogMeIn Rescue](https://www.g2.com/products/logmein-rescue/reviews) — 4.6/5 stars (206 reviews)

### Alternatives to MSP360 Connect

- [TeamViewer](https://www.g2.com/products/teamviewer/reviews) — 4.5/5 stars (3957 reviews)
- [RealVNC](https://www.g2.com/products/realvnc/reviews) — 4.7/5 stars (438 reviews)
- [ScreenConnect](https://www.g2.com/products/screenconnect/reviews) — 4.7/5 stars (501 reviews)
- [RemotePC](https://www.g2.com/products/remotepc/reviews) — 4.7/5 stars (638 reviews)
- [Splashtop Remote Access](https://www.g2.com/products/splashtop-remote-access/reviews) — 4.8/5 stars (508 reviews)
- [Zoho Assist](https://www.g2.com/products/zoho-assist/reviews) — 4.7/5 stars (694 reviews)
- [LogMeIn Resolve](https://www.g2.com/products/logmein-resolve/reviews) — 4.3/5 stars (467 reviews)
- [BeyondTrust Remote Support](https://www.g2.com/products/beyondtrust-remote-support/reviews) — 4.7/5 stars (384 reviews)
- [ISL Online](https://www.g2.com/products/isl-online/reviews) — 4.6/5 stars (593 reviews)
- [EV Reach](https://www.g2.com/products/ev-reach/reviews) — 4.5/5 stars (432 reviews)

### Alternatives to Chrome Remote Desktop

- [TeamViewer](https://www.g2.com/products/teamviewer/reviews) — 4.5/5 stars (3957 reviews)
- [RemotePC](https://www.g2.com/products/remotepc/reviews) — 4.7/5 stars (638 reviews)
- [RealVNC](https://www.g2.com/products/realvnc/reviews) — 4.7/5 stars (438 reviews)
- [GoToMyPC](https://www.g2.com/products/gotomypc/reviews) — 4.3/5 stars (234 reviews)
- [LogMeIn Central](https://www.g2.com/products/logmein-central/reviews) — 4.2/5 stars (213 reviews)
- [Parsec](https://www.g2.com/products/parsec/reviews) — 4.7/5 stars (26 reviews)
- [Apache Guacamole](https://www.g2.com/products/apache-guacamole/reviews) — 4.6/5 stars (17 reviews)
- [NoMachine Everybody](https://www.g2.com/products/nomachine-everybody/reviews) — 4.5/5 stars (10 reviews)
- [ScreenConnect](https://www.g2.com/products/screenconnect/reviews) — 4.7/5 stars (501 reviews)
- [Zoho Assist](https://www.g2.com/products/zoho-assist/reviews) — 4.7/5 stars (694 reviews)

---
## Top Discussions

### AnyDesk

- Title: [Is Anydesk better than Team Viewer?](https://www.g2.com/discussions/is-anydesk-better-than-team-viewer) — 5 comments, 3 upvotes
  > **Top comment:** "Yes it is. It's light, user friendly and easy to use and understand. "
- Title: [Is AnyDesk really free?](https://www.g2.com/discussions/is-anydesk-really-free) — 4 comments
  > **Top comment:** "Yes"
- Title: [could not log into the remote computer this was my issue and sometimes serious issue.](https://www.g2.com/discussions/13087-could-not-log-into-the-remote-computer-this-was-my-issue-and-sometimes-serious-issue) — 4 comments, 1 upvote
  > **Top comment:** "You must verify that the AnyDesk software is installed and with the permissions to connect to the target computer, from where the connection is required..."
- Title: [AnyDesk or TeamViewer?](https://www.g2.com/discussions/12587-a-anydesk-o-teamviewer) — 3 comments, 2 upvotes
  > **Top comment:** "Anydesk very useful software for business part and handling side very user friendly. I recommended our every clients."
- Title: [What is AnyDesk used for?](https://www.g2.com/discussions/what-is-anydesk-used-for) — 2 comments, 1 upvote
  > **Top comment:** "it is mostly used for remote desktop support and using this you can share your screen with another person also you can allow another person to access your..."

### MSP360 Connect

- Title: [standby connection](https://www.g2.com/discussions/32541-standby-connection) — 1 comment, 1 upvote
  > **Top comment:** "You surely can, in this case, you need to use the Unattended Access feature. You can find a step-by-step guide on how to configure this feature..."

### Chrome Remote Desktop

- Title: [What can Chrome Remote Desktop do?](https://www.g2.com/discussions/what-can-chrome-remote-desktop-do) — 1 comment
  > **Top comment:** "Remotely support users with issues or work remotely "

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/anydesk-vs-msp360-connect-vs-chrome-remote-desktop)