# AnyDesk, Microsoft Quick Assist vs ISL Online Comparison | | AnyDesk | Microsoft Quick Assist | ISL Online | |---|---|---|---| | **Star Rating** | 4.5 out of 5 | 4.3 out of 5 | 4.6 out of 5 | | **Total Reviews** | 1,090 | 31 | 593 | | **Largest Market Segment** | Small-Business (41.5% of reviews) | Small-Business (44.8% of reviews) | Small-Business (51.5% of reviews) | | **Entry Level Price** | $22.90 | No pricing available | $16.90 | --- ## Top Pros & Cons ### AnyDesk Pros: - Ease of Use (29 reviews) - Remote Control (16 reviews) Cons: - Connection Issues (9 reviews) - Remote Access Issues (8 reviews) ### Microsoft Quick Assist Pros: - Ease of Use (1 reviews) - Easy Setup (1 reviews) ### ISL Online Pros: - Ease of Use (52 reviews) - Customer Support (26 reviews) Cons: - Remote Access Issues (15 reviews) - Connection Issues (9 reviews) --- ## Ratings Comparison | Rating | AnyDesk | Microsoft Quick Assist | ISL Online | |---|---|---|---| | **Meets Requirements** | 9.2 (909 reviews) | 8.8 (19 reviews) | 8.9 (484 reviews) | | **Ease of Use** | 9.3 (920 reviews) | 9.6 (19 reviews) | 9.3 (517 reviews) | | **Ease of Setup** | 9.3 (210 reviews) | 9.6 (8 reviews) | 9.1 (456 reviews) | | **Ease of Admin** | 9.0 (141 reviews) | 9.7 (5 reviews) | 9.0 (395 reviews) | | **Quality of Support** | 8.8 (807 reviews) | 9.0 (16 reviews) | 9.1 (448 reviews) | | **Has the product been a good partner in doing business?** | 8.7 (128 reviews) | Not enough data | 9.1 (378 reviews) | | **Product Direction (% positive)** | 9.2 (874 reviews) | 8.7 (18 reviews) | 9.3 (482 reviews) | --- ## Pricing ### AnyDesk #### Entry-Level Pricing Plan: Solo Price: $22.90 Description: Feature set for single-person companies. Key Features: - 1 licensed user - Unlimited devices to connect to (Interactive Access) - Up to 100 managed devices (Unattended Access) [Browse all 4 editions](https://www.g2.com/products/anydesk/pricing) #### Free Trial Yes ### Microsoft Quick Assist #### Entry-Level Pricing No pricing available #### Free Trial No information available ### ISL Online #### Entry-Level Pricing Plan: Starter Price: $16.90 Key Features: - 1 Licensed User - 10 Managed Devices - Mobile Device Support [Browse all 5 editions](https://www.g2.com/products/isl-online/pricing) #### Free Trial Yes --- ## Features Comparison By Category ### Remote Support | Product | Score | Reviews | |---|---|---| | **AnyDesk** | 8.9/10 | 347 | | **Microsoft Quick Assist** | N/A | N/A | | **ISL Online** | 8.2/10 | 389 | #### Administration | Feature | AnyDesk | Microsoft Quick Assist | ISL Online | |---|---|---|---| | **Screen Sharing** | 9.4 (320 reviews) | Not enough data | 9.1 (355 reviews) | | **File Sharing** | 9.0 (313 reviews) | Not enough data | 8.6 (342 reviews) | | **Session Recording** | 9.0 (282 reviews) | Not enough data | 8.3 (314 reviews) | | **Unattended Remote Access** | 8.8 (287 reviews) | Not enough data | 8.8 (348 reviews) | | **Multi - Session Handling** | 8.8 (273 reviews) | Not enough data | 8.7 (321 reviews) | | **Multi-Monitor Support** | 8.9 (262 reviews) | Not enough data | 8.7 (330 reviews) | #### Maintenance | Feature | AnyDesk | Microsoft Quick Assist | ISL Online | |---|---|---|---| | **Remote Reboot** | 8.9 (271 reviews) | Not enough data | 8.8 (328 reviews) | | **Remote Printing** | 8.8 (249 reviews) | Not enough data | 7.8 (287 reviews) | #### Communication | Feature | AnyDesk | Microsoft Quick Assist | ISL Online | |---|---|---|---| | **Text Chat** | 8.9 (282 reviews) | Not enough data | 7.8 (315 reviews) | | **VoIP** | 8.5 (223 reviews) | Not enough data | 6.9 (274 reviews) | | **Video Conference Call** | 8.5 (230 reviews) | Not enough data | 7.0 (270 reviews) | | **Screen Annotations** | 8.7 (251 reviews) | Not enough data | 7.8 (290 reviews) | #### Security | Feature | AnyDesk | Microsoft Quick Assist | ISL Online | |---|---|---|---| | **Data Encryption** | 8.9 (269 reviews) | Not enough data | 8.3 (296 reviews) | | **Compliance** | 8.9 (260 reviews) | Not enough data | 8.4 (294 reviews) | #### Device Support | Feature | AnyDesk | Microsoft Quick Assist | ISL Online | |---|---|---|---| | **Mobile Device Access** | 8.9 (276 reviews) | Not enough data | 7.8 (303 reviews) | | **Multi-Platform Support** | 9.0 (280 reviews) | Not enough data | 8.4 (316 reviews) | | **Cross-Platform** | 9.0 (279 reviews) | Not enough data | 8.4 (312 reviews) | #### Performance | Feature | AnyDesk | Microsoft Quick Assist | ISL Online | |---|---|---|---| | **Reporting** | 8.9 (266 reviews) | Not enough data | 8.0 (292 reviews) | ### Remote Desktop | Product | Score | Reviews | |---|---|---| | **AnyDesk** | 8.9/10 | 846 | | **Microsoft Quick Assist** | 8.0/10 | 20 | | **ISL Online** | 8.4/10 | 295 | #### Administration | Feature | AnyDesk | Microsoft Quick Assist | ISL Online | |---|---|---|---| | **Usage Information** | 9.0 (698 reviews) | 9.4 (15 reviews) | 8.8 (249 reviews) | | **Integrations** | 8.8 (623 reviews) | 8.1 (14 reviews) | 8.3 (231 reviews) | | **Diagnostics** | Feature Not Available | 8.4 (15 reviews) | 8.2 (233 reviews) | | **Session Recording** | 8.8 (651 reviews) | 8.5 (14 reviews) | 8.3 (231 reviews) | | **Session Transfer** | 8.9 (659 reviews) | 7.4 (13 reviews) | 8.6 (233 reviews) | | **Unattended Access** | 8.8 (680 reviews) | 7.6 (15 reviews) | 8.7 (264 reviews) | | **File Sharing** | 9.0 (714 reviews) | 7.4 (15 reviews) | 8.7 (255 reviews) | #### Platform | Feature | AnyDesk | Microsoft Quick Assist | ISL Online | |---|---|---|---| | **Cross-Platform Access** | 9.0 (683 reviews) | 6.4 (14 reviews) | 8.5 (249 reviews) | | **Mobile Device Access** | 8.7 (670 reviews) | 6.8 (12 reviews) | 7.9 (242 reviews) | | **Applications Management** | Feature Not Available | 8.0 (15 reviews) | 8.2 (228 reviews) | | **Remote Device Control** | 9.2 (734 reviews) | 9.6 (17 reviews) | 9.1 (263 reviews) | #### Security | Feature | AnyDesk | Microsoft Quick Assist | ISL Online | |---|---|---|---| | **Remote Wipe** | Feature Not Available | 8.2 (15 reviews) | 7.7 (200 reviews) | | **Device Management** | Feature Not Available | 8.4 (15 reviews) | 8.2 (221 reviews) | | **Device Enrollment** | Feature Not Available | 8.3 (14 reviews) | 8.2 (216 reviews) | --- ## Categories **Shared Categories (1):** [Remote Desktop Software](https://www.g2.com/categories/remote-desktop) **Unique to AnyDesk (1):** [Remote Support Software](https://www.g2.com/categories/remote-support) **Unique to ISL Online (1):** [Remote Support Software](https://www.g2.com/categories/remote-support) --- ## Reviewer Demographics ### By Company Size | Segment | AnyDesk | Microsoft Quick Assist | ISL Online | |---|---|---|---| | **Small-Business** | 41.5% | 44.8% | 51.5% | | **Mid-Market** | 41.0% | 20.7% | 25.1% | | **Enterprise** | 17.6% | 34.5% | 23.3% | ### By Industry #### AnyDesk - **Information Technology and Services:** 22.1% - **Computer Software:** 13.5% - **Computer & Network Security:** 4.2% - **Marketing and Advertising:** 3.6% - **Telecommunications:** 3.0% - **Financial Services:** 2.9% - **Consumer Services:** 2.4% - **Education Management:** 2.4% - **Hospital & Health Care:** 2.0% - **Logistics and Supply Chain:** 1.9% - **Other:** 42.0% #### Microsoft Quick Assist - **Information Technology and Services:** 20.7% - **Consulting:** 6.9% - **Government Administration:** 6.9% - **Architecture & Planning:** 3.4% - **Arts and Crafts:** 3.4% - **Banking:** 3.4% - **Civil Engineering:** 3.4% - **Computer & Network Security:** 3.4% - **Computer Software:** 3.4% - **Education Management:** 3.4% - **Other:** 41.4% #### ISL Online - **Information Technology and Services:** 16.7% - **Computer & Network Security:** 14.7% - **Consulting:** 10.0% - **Computer Software:** 8.3% - **Computer Networking:** 3.4% - **Accounting:** 3.3% - **Computer Hardware:** 2.4% - **Automotive:** 2.0% - **Government Administration:** 1.6% - **Higher Education:** 1.6% - **Other:** 36.1% --- ## Alternatives ### Alternatives to AnyDesk - [TeamViewer](https://www.g2.com/products/teamviewer/reviews) — 4.5/5 stars (3958 reviews) - [Zoho Assist](https://www.g2.com/products/zoho-assist/reviews) — 4.7/5 stars (694 reviews) - [RemotePC](https://www.g2.com/products/remotepc/reviews) — 4.7/5 stars (638 reviews) - [Splashtop Remote Access](https://www.g2.com/products/splashtop-remote-access/reviews) — 4.8/5 stars (508 reviews) - [ScreenConnect](https://www.g2.com/products/screenconnect/reviews) — 4.7/5 stars (501 reviews) - [LogMeIn Resolve](https://www.g2.com/products/logmein-resolve/reviews) — 4.3/5 stars (467 reviews) - [RealVNC](https://www.g2.com/products/realvnc/reviews) — 4.7/5 stars (438 reviews) - [BeyondTrust Remote Support](https://www.g2.com/products/beyondtrust-remote-support/reviews) — 4.7/5 stars (384 reviews) - [LogMeIn Rescue](https://www.g2.com/products/logmein-rescue/reviews) — 4.6/5 stars (206 reviews) - [Devolutions Remote Desktop Manager](https://www.g2.com/products/devolutions-remote-desktop-manager/reviews) — 4.7/5 stars (199 reviews) ### Alternatives to Microsoft Quick Assist - [TeamViewer](https://www.g2.com/products/teamviewer/reviews) — 4.5/5 stars (3958 reviews) - [LogMeIn Rescue](https://www.g2.com/products/logmein-rescue/reviews) — 4.6/5 stars (206 reviews) - [LogMeIn Resolve](https://www.g2.com/products/logmein-resolve/reviews) — 4.3/5 stars (467 reviews) - [RealVNC](https://www.g2.com/products/realvnc/reviews) — 4.7/5 stars (438 reviews) - [ScreenConnect](https://www.g2.com/products/screenconnect/reviews) — 4.7/5 stars (501 reviews) - [BeyondTrust Remote Support](https://www.g2.com/products/beyondtrust-remote-support/reviews) — 4.7/5 stars (384 reviews) - [Splashtop Remote Access](https://www.g2.com/products/splashtop-remote-access/reviews) — 4.8/5 stars (508 reviews) - [Zoho Assist](https://www.g2.com/products/zoho-assist/reviews) — 4.7/5 stars (694 reviews) - [RemotePC](https://www.g2.com/products/remotepc/reviews) — 4.7/5 stars (638 reviews) - [Citrix DaaS](https://www.g2.com/products/citrix-citrix-daas/reviews) — 4.1/5 stars (546 reviews) ### Alternatives to ISL Online - [TeamViewer](https://www.g2.com/products/teamviewer/reviews) — 4.5/5 stars (3958 reviews) - [Splashtop Remote Access](https://www.g2.com/products/splashtop-remote-access/reviews) — 4.8/5 stars (508 reviews) - [ScreenConnect](https://www.g2.com/products/screenconnect/reviews) — 4.7/5 stars (501 reviews) - [RealVNC](https://www.g2.com/products/realvnc/reviews) — 4.7/5 stars (438 reviews) - [BeyondTrust Remote Support](https://www.g2.com/products/beyondtrust-remote-support/reviews) — 4.7/5 stars (384 reviews) - [Zoho Assist](https://www.g2.com/products/zoho-assist/reviews) — 4.7/5 stars (694 reviews) - [RemotePC](https://www.g2.com/products/remotepc/reviews) — 4.7/5 stars (638 reviews) - [LogMeIn Rescue](https://www.g2.com/products/logmein-rescue/reviews) — 4.6/5 stars (206 reviews) - [LogMeIn Resolve](https://www.g2.com/products/logmein-resolve/reviews) — 4.3/5 stars (467 reviews) - [NinjaOne](https://www.g2.com/products/ninjaone/reviews) — 4.7/5 stars (4302 reviews) --- ## Top Discussions ### AnyDesk - Title: [Is Anydesk better than Team Viewer?](https://www.g2.com/discussions/is-anydesk-better-than-team-viewer) — 5 comments, 3 upvotes > **Top comment:** "Yes it is. It's light, user friendly and easy to use and understand. " - Title: [Is AnyDesk really free?](https://www.g2.com/discussions/is-anydesk-really-free) — 4 comments > **Top comment:** "Yes" - Title: [could not log into the remote computer this was my issue and sometimes serious issue.](https://www.g2.com/discussions/13087-could-not-log-into-the-remote-computer-this-was-my-issue-and-sometimes-serious-issue) — 4 comments, 1 upvote > **Top comment:** "You must verify that the AnyDesk software is installed and with the permissions to connect to the target computer, from where the connection is required..." - Title: [AnyDesk or TeamViewer?](https://www.g2.com/discussions/12587-a-anydesk-o-teamviewer) — 3 comments, 2 upvotes > **Top comment:** "Anydesk very useful software for business part and handling side very user friendly. I recommended our every clients." - Title: [What is AnyDesk used for?](https://www.g2.com/discussions/what-is-anydesk-used-for) — 2 comments, 1 upvote > **Top comment:** "it is mostly used for remote desktop support and using this you can share your screen with another person also you can allow another person to access your..." ### Microsoft Quick Assist No discussions available for this product. ### ISL Online - Title: [How do you use file sharing in a normal support session?](https://www.g2.com/discussions/27017-how-do-you-use-file-sharing-in-a-normal-support-session) — 2 comments > **Top comment:** "on the top of the screen you have the option sharing file , as you click send file it will send the file while displaying the transfer and by default will..." - Title: [Can I access unattended computers?](https://www.g2.com/discussions/can-i-access-unattended-computers) — 2 comments, 1 upvote *(includes official response)* > **Top comment:** "Yes, you can. ISL Online license includes remote support and remote access software. You can either connect with your client by giving them a session code or..." - Title: [Is ISL Light secure?](https://www.g2.com/discussions/is-isl-light-secure) — 2 comments, 1 upvote *(includes official response)* > **Top comment:** "At ISL Online we’re obsessed with keeping your data safe and secure. Our information security management systems are based on the globally recognized ISO/IEC..." - Title: [How many remote users can I support with one license?](https://www.g2.com/discussions/how-many-remote-users-can-i-support-with-one-license) — 2 comments, 1 upvote *(includes official response)* > **Top comment:** "With one license you can support an unlimited number of users, connect to an unlimited number of remote computers, install ISL Light on an unlimited number..." - Title: [How does your pricing work?](https://www.g2.com/discussions/how-does-your-pricing-work) — 1 comment, 1 upvote *(includes official response)* > **Top comment:** "We offer a unique licensing model, which doesn’t limit the number of users, installations or clients you support. Each ISL Online license includes mobile..." --- **Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/anydesk-vs-microsoft-quick-assist-vs-isl-online)