# AnyDesk vs LogMeIn Resolve Comparison --- ## AI Generated Summary - **G2 reviewers report** that AnyDesk excels in overall user satisfaction, reflected in its higher G2 Score compared to LogMeIn Resolve. Users appreciate its ability to maintain effective workflows from anywhere, highlighting its flexibility and lightweight nature for remote connections. - **Users say** that AnyDesk's ease of use is a significant advantage, with many praising its intuitive interface and quick setup process. Reviewers have noted that it allows for seamless data transfer and remote access, making it a preferred choice for teams needing reliable support. - **According to verified reviews** , LogMeIn Resolve is recognized for its strong performance in remote support and troubleshooting. Users commend its high speed and reliability, often mentioning that it rarely experiences connection issues, which is crucial for urgent support scenarios. - **Reviewers mention** that while LogMeIn Resolve offers a solid feature set, including robust security measures like multi-factor authentication, it falls slightly behind AnyDesk in terms of user satisfaction and overall ratings. This indicates that while it is functional, it may not meet all user expectations as effectively. - **G2 reviewers highlight** that AnyDesk's recent user feedback emphasizes its capability for multi-session handling and screen sharing, which are essential for collaborative work. Users appreciate the ability to explain processes visually, enhancing communication across remote teams. - **Users report** that LogMeIn Resolve's interface is user-friendly and provides all necessary functionalities, but some feel it lacks the same level of integration and flexibility that AnyDesk offers. This can impact the overall user experience, especially for those who require more dynamic remote support solutions. | | AnyDesk | LogMeIn Resolve | |---|---|---| | **Star Rating** | 4.5 out of 5 | 4.3 out of 5 | | **Total Reviews** | 1,090 | 464 | | **Largest Market Segment** | Small-Business (41.5% of reviews) | Mid-Market (42.8% of reviews) | | **Entry Level Price** | $22.90 | $29.00 25 endpoints; unlimited agents | --- ## Top Pros & Cons ### AnyDesk Pros: - Ease of Use (34 reviews) - Easy Setup (17 reviews) Cons: - Connection Issues (10 reviews) - Remote Access Issues (9 reviews) ### LogMeIn Resolve Pros: - Ease of Use (54 reviews) - Remote Control (29 reviews) Cons: - Remote Access Issues (14 reviews) - Expensive (12 reviews) --- ## Ratings Comparison | Rating | AnyDesk | LogMeIn Resolve | |---|---|---| | **Meets Requirements** | 9.2 (909 reviews) | 9.0 (371 reviews) | | **Ease of Use** | 9.3 (920 reviews) | 9.0 (372 reviews) | | **Ease of Setup** | 9.3 (210 reviews) | 8.9 (204 reviews) | | **Ease of Admin** | 9.0 (141 reviews) | 8.8 (180 reviews) | | **Quality of Support** | 8.8 (807 reviews) | 8.7 (321 reviews) | | **Has the product been a good partner in doing business?** | 8.7 (128 reviews) | 8.7 (168 reviews) | | **Product Direction (% positive)** | 9.2 (874 reviews) | 8.0 (359 reviews) | --- ## Pricing ### AnyDesk #### Entry-Level Pricing Plan: Solo Price: $22.90 Description: Feature set for single-person companies. Key Features: - 1 licensed user - Unlimited devices to connect to (Interactive Access) - Up to 100 managed devices (Unattended Access) [Browse all 4 editions](https://www.g2.com/products/anydesk/pricing) #### Free Trial Yes ### LogMeIn Resolve #### Entry-Level Pricing Plan: Starter Price: $29.00 25 endpoints; unlimited agents Description: Secure unattended access of managed Windows, Mac, and Android devices. Key Features: - Unattended Remote Access - AI-Enhanced Knowledge Base - Terminal Access [Browse all 4 editions](https://www.g2.com/products/logmein-resolve/pricing) #### Free Trial Yes --- ## Features Comparison By Category ### Remote Monitoring & Management (RMM) | Product | Score | Reviews | |---|---|---| | **AnyDesk** | N/A | N/A | | **LogMeIn Resolve** | 9.1/10 | 34 | #### Inventory Management - Remote Monitoring & Management (RMM) | Feature | AnyDesk | LogMeIn Resolve | |---|---|---| | **Device Management** | Not enough data | 9.3 (22 reviews) | | **Asset Management** | Not enough data | Not enough data | | **ITIL Policy Compliance** | Not enough data | Not enough data | #### Monitoring and Management | Feature | AnyDesk | LogMeIn Resolve | |---|---|---| | **Remote Monitoring** | Not enough data | 9.4 (25 reviews) | | **Asset Tracking** | Not enough data | 9.1 (20 reviews) | | **Application Deployment** | Not enough data | 8.7 (21 reviews) | | **Patch Management** | Not enough data | 8.3 (22 reviews) | | **Asset Tracking** | Not enough data | Not enough data | #### IT Operations & Workflow - Remote Monitoring & Management (RMM) | Feature | AnyDesk | LogMeIn Resolve | |---|---|---| | **Workflow Management** | Not enough data | Not enough data | #### Service Management | Feature | AnyDesk | LogMeIn Resolve | |---|---|---| | **Remote Access** | Not enough data | 9.6 (31 reviews) | | **Service Management (Issue Prioritization)** | Not enough data | Not enough data | | **Ticketing** | Not enough data | Not enough data | #### Agentic AI - Remote Monitoring & Management (RMM) | Feature | AnyDesk | LogMeIn Resolve | |---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | | **Multi-step Planning** | Not enough data | Not enough data | | **Cross-system Integration** | Not enough data | Not enough data | | **Adaptive Learning** | Not enough data | Not enough data | | **Natural Language Interaction** | Not enough data | Not enough data | | **Proactive Assistance** | Not enough data | Not enough data | | **Decision Making** | Not enough data | Not enough data | ### Unified Endpoint Management (UEM) | Product | Score | Reviews | |---|---|---| | **AnyDesk** | N/A | N/A | | **LogMeIn Resolve** | N/A | N/A | #### Scope | Feature | AnyDesk | LogMeIn Resolve | |---|---|---| | **Endpoint Inclusiveness** | Not enough data | Not enough data | | **Multi-OS Support** | Not enough data | Not enough data | #### Security | Feature | AnyDesk | LogMeIn Resolve | |---|---|---| | **Reporting and Alerts** | Not enough data | Not enough data | | **Endpoint Protection** | Not enough data | Not enough data | | **Remote Wiping** | Not enough data | Not enough data | #### Management | Feature | AnyDesk | LogMeIn Resolve | |---|---|---| | **Device Enrollment** | Not enough data | Not enough data | | **Device Configuration** | Not enough data | Not enough data | | **Device Compliance** | Not enough data | Not enough data | | **Usage Information** | Not enough data | Not enough data | | **Data Separation** | Not enough data | Not enough data | #### Agentic AI - Unified Endpoint Management (UEM) | Feature | AnyDesk | LogMeIn Resolve | |---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | | **Multi-step Planning** | Not enough data | Not enough data | | **Cross-system Integration** | Not enough data | Not enough data | | **Adaptive Learning** | Not enough data | Not enough data | | **Natural Language Interaction** | Not enough data | Not enough data | | **Proactive Assistance** | Not enough data | Not enough data | | **Decision Making** | Not enough data | Not enough data | ### Remote Support | Product | Score | Reviews | |---|---|---| | **AnyDesk** | 8.9/10 | 347 | | **LogMeIn Resolve** | 8.6/10 | 94 | #### Administration | Feature | AnyDesk | LogMeIn Resolve | |---|---|---| | **Screen Sharing** | 9.4 (320 reviews) | 9.2 (85 reviews) | | **File Sharing** | 9.0 (313 reviews) | 9.0 (77 reviews) | | **Session Recording** | 9.0 (282 reviews) | 8.9 (64 reviews) | | **Unattended Remote Access** | 8.8 (287 reviews) | 8.9 (70 reviews) | | **Multi - Session Handling** | 8.8 (273 reviews) | 8.6 (68 reviews) | | **Multi-Monitor Support** | 8.9 (262 reviews) | 8.5 (70 reviews) | #### Maintenance | Feature | AnyDesk | LogMeIn Resolve | |---|---|---| | **Remote Reboot** | 8.9 (271 reviews) | 8.9 (71 reviews) | | **Remote Printing** | 8.8 (249 reviews) | 8.4 (48 reviews) | #### Communication | Feature | AnyDesk | LogMeIn Resolve | |---|---|---| | **Text Chat** | 8.9 (282 reviews) | 8.8 (67 reviews) | | **VoIP** | 8.5 (223 reviews) | 7.9 (46 reviews) | | **Video Conference Call** | 8.5 (230 reviews) | 8.2 (48 reviews) | | **Screen Annotations** | 8.7 (251 reviews) | 8.5 (49 reviews) | #### Security | Feature | AnyDesk | LogMeIn Resolve | |---|---|---| | **Data Encryption** | 8.9 (269 reviews) | 8.6 (51 reviews) | | **Compliance** | 8.9 (260 reviews) | 8.3 (51 reviews) | #### Device Support | Feature | AnyDesk | LogMeIn Resolve | |---|---|---| | **Mobile Device Access** | 8.9 (276 reviews) | 8.5 (59 reviews) | | **Multi-Platform Support** | 9.0 (280 reviews) | 8.6 (57 reviews) | | **Cross-Platform** | 9.0 (279 reviews) | 8.4 (59 reviews) | #### Performance | Feature | AnyDesk | LogMeIn Resolve | |---|---|---| | **Reporting** | 8.9 (266 reviews) | 8.3 (60 reviews) | ### Antivirus | Product | Score | Reviews | |---|---|---| | **AnyDesk** | N/A | N/A | | **LogMeIn Resolve** | N/A | N/A | #### Generative AI | Feature | AnyDesk | LogMeIn Resolve | |---|---|---| | **AI Text Generation** | Not enough data | Not enough data | | **AI Text Summarization** | Not enough data | Not enough data | ### Endpoint Management | Product | Score | Reviews | |---|---|---| | **AnyDesk** | N/A | N/A | | **LogMeIn Resolve** | 7.7/10 | 8 | #### Generative AI | Feature | AnyDesk | LogMeIn Resolve | |---|---|---| | **AI Text Summarization** | Not enough data | 7.7 (8 reviews) | ### Service Desk | Product | Score | Reviews | |---|---|---| | **AnyDesk** | N/A | N/A | | **LogMeIn Resolve** | 8.3/10 | 101 | #### Incident Management | Feature | AnyDesk | LogMeIn Resolve | |---|---|---| | **Automate Ticket Routing** | Not enough data | 8.5 (59 reviews) | | **Ticket Prioritization** | Not enough data | 8.2 (60 reviews) | | **Ticket Notifications** | Not enough data | 8.3 (62 reviews) | | **Knowledge Base** | Not enough data | 8.2 (62 reviews) | | **Knowledge Base/Ticket Integration** | Not enough data | 8.1 (56 reviews) | #### Reporting | Feature | AnyDesk | LogMeIn Resolve | |---|---|---| | **Dashboards** | Not enough data | 8.3 (73 reviews) | | **Time Tracking** | Not enough data | 8.2 (72 reviews) | | **Surveys** | Not enough data | 8.4 (58 reviews) | #### Access & Usability | Feature | AnyDesk | LogMeIn Resolve | |---|---|---| | **Mobile** | Not enough data | 8.1 (74 reviews) | | **Self Service** | Not enough data | 8.7 (72 reviews) | | **Active Directory** | Not enough data | 8.1 (59 reviews) | | **Multi-Channel Access** | Not enough data | 8.5 (65 reviews) | #### Agentic AI - Service Desk | Feature | AnyDesk | LogMeIn Resolve | |---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | | **Multi-step Planning** | Not enough data | Not enough data | | **Cross-system Integration** | Not enough data | Not enough data | | **Adaptive Learning** | Not enough data | Not enough data | | **Natural Language Interaction** | Not enough data | Not enough data | | **Proactive Assistance** | Not enough data | Not enough data | | **Decision Making** | Not enough data | Not enough data | ### Endpoint Protection | Product | Score | Reviews | |---|---|---| | **AnyDesk** | N/A | N/A | | **LogMeIn Resolve** | N/A | N/A | #### System Control | Feature | AnyDesk | LogMeIn Resolve | |---|---|---| | **Device Control** | Not enough data | Not enough data | | **Web Control** | Not enough data | Not enough data | | **Application Control** | Not enough data | Not enough data | | **Asset Management** | Not enough data | Not enough data | | **System Isolation** | Not enough data | Not enough data | #### Vulnerability Prevention | Feature | AnyDesk | LogMeIn Resolve | |---|---|---| | **Endpoint Intelligence** | Not enough data | Not enough data | | **Firewall** | Not enough data | Not enough data | | **Malware Detection** | Not enough data | Not enough data | #### Security Management | Feature | AnyDesk | LogMeIn Resolve | |---|---|---| | **Incident Reports** | Not enough data | Not enough data | | **Security Validation** | Not enough data | Not enough data | | **Compliance ** | Not enough data | Not enough data | ### Mobile Device Management (MDM) | Product | Score | Reviews | |---|---|---| | **AnyDesk** | N/A | N/A | | **LogMeIn Resolve** | 8.5/10 | 9 | #### Platform - Mobile Device Management (MDM) | Feature | AnyDesk | LogMeIn Resolve | |---|---|---| | **Regulation Compliant** | Not enough data | 8.6 (7 reviews) | #### Operating System | Feature | AnyDesk | LogMeIn Resolve | |---|---|---| | **Multi-Systems Support** | Not enough data | 9.4 (8 reviews) | | **Apple Support** | Not enough data | 8.7 (5 reviews) | | **Android Support** | Not enough data | 8.3 (7 reviews) | #### Management | Feature | AnyDesk | LogMeIn Resolve | |---|---|---| | **Applicatons Management** | Not enough data | 8.3 (8 reviews) | | **Applications Consolidation** | Not enough data | 7.8 (6 reviews) | | **Whitelist** | Not enough data | 8.1 (6 reviews) | | **Blacklist** | Not enough data | 8.1 (6 reviews) | | **Usage Information** | Not enough data | 8.6 (6 reviews) | #### Security | Feature | AnyDesk | LogMeIn Resolve | |---|---|---| | **Remote Wipe** | Not enough data | 8.6 (6 reviews) | | **Security** | Not enough data | 9.3 (7 reviews) | #### Agentic AI - Mobile Device Management (MDM) | Feature | AnyDesk | LogMeIn Resolve | |---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | | **Multi-step Planning** | Not enough data | Not enough data | | **Cross-system Integration** | Not enough data | Not enough data | | **Adaptive Learning** | Not enough data | Not enough data | | **Natural Language Interaction** | Not enough data | Not enough data | | **Proactive Assistance** | Not enough data | Not enough data | | **Decision Making** | Not enough data | Not enough data | ### Remote Desktop | Product | Score | Reviews | |---|---|---| | **AnyDesk** | 8.9/10 | 846 | | **LogMeIn Resolve** | 8.3/10 | 92 | #### Administration | Feature | AnyDesk | LogMeIn Resolve | |---|---|---| | **Usage Information** | 9.0 (698 reviews) | 8.5 (79 reviews) | | **Integrations** | 8.8 (623 reviews) | 8.1 (71 reviews) | | **Diagnostics** | Feature Not Available | 8.3 (76 reviews) | | **Session Recording** | 8.8 (651 reviews) | 8.3 (76 reviews) | | **Session Transfer** | 8.9 (659 reviews) | 8.1 (71 reviews) | | **Unattended Access** | 8.8 (680 reviews) | 8.4 (76 reviews) | | **File Sharing** | 9.0 (714 reviews) | 8.5 (82 reviews) | #### Platform | Feature | AnyDesk | LogMeIn Resolve | |---|---|---| | **Cross-Platform Access** | 9.0 (683 reviews) | 8.6 (72 reviews) | | **Mobile Device Access** | 8.7 (670 reviews) | 8.2 (69 reviews) | | **Applications Management** | Feature Not Available | 8.5 (74 reviews) | | **Remote Device Control** | 9.2 (734 reviews) | 8.7 (84 reviews) | #### Security | Feature | AnyDesk | LogMeIn Resolve | |---|---|---| | **Remote Wipe** | Feature Not Available | 7.7 (60 reviews) | | **Device Management** | Feature Not Available | 8.4 (77 reviews) | | **Device Enrollment** | Feature Not Available | 8.4 (70 reviews) | --- ## Categories **Shared Categories (2):** [Remote Desktop Software](https://www.g2.com/categories/remote-desktop), [Remote Support Software](https://www.g2.com/categories/remote-support) **Unique to LogMeIn Resolve (7):** [Unified Endpoint Management (UEM) Software](https://www.g2.com/categories/unified-endpoint-management-uem), [Mobile Device Management (MDM) Software](https://www.g2.com/categories/mobile-device-management-mdm), [Patch Management Software](https://www.g2.com/categories/patch-management), [Antivirus Software](https://www.g2.com/categories/antivirus), [Service Desk Software](https://www.g2.com/categories/service-desk), [Endpoint Management Software](https://www.g2.com/categories/endpoint-management), [Remote Monitoring & Management (RMM) Software](https://www.g2.com/categories/remote-monitoring-management-rmm) --- ## Reviewer Demographics ### By Company Size | Segment | AnyDesk | LogMeIn Resolve | |---|---|---| | **Small-Business** | 41.5% | 36.2% | | **Mid-Market** | 41.0% | 42.8% | | **Enterprise** | 17.6% | 21.0% | ### By Industry #### AnyDesk - **Information Technology and Services:** 22.1% - **Computer Software:** 13.5% - **Computer & Network Security:** 4.2% - **Marketing and Advertising:** 3.6% - **Telecommunications:** 3.0% - **Financial Services:** 2.9% - **Consumer Services:** 2.4% - **Education Management:** 2.4% - **Hospital & Health Care:** 2.0% - **Logistics and Supply Chain:** 1.9% - **Other:** 42.0% #### LogMeIn Resolve - **Information Technology and Services:** 22.3% - **Computer Software:** 10.8% - **Hospital & Health Care:** 6.8% - **Construction:** 3.5% - **Computer & Network Security:** 3.3% - **Insurance:** 2.2% - **Computer Networking:** 2.2% - **Financial Services:** 2.0% - **Education Management:** 2.0% - **Accounting:** 2.0% - **Other:** 42.8% --- ## Alternatives ### Alternatives to AnyDesk - [TeamViewer](https://www.g2.com/products/teamviewer/reviews) — 4.5/5 stars (3938 reviews) - [Zoho Assist](https://www.g2.com/products/zoho-assist/reviews) — 4.7/5 stars (693 reviews) - [RemotePC](https://www.g2.com/products/remotepc/reviews) — 4.7/5 stars (637 reviews) - [ISL Online](https://www.g2.com/products/isl-online/reviews) — 4.6/5 stars (593 reviews) - [Splashtop Remote Access](https://www.g2.com/products/splashtop-remote-access/reviews) — 4.8/5 stars (508 reviews) - [ScreenConnect](https://www.g2.com/products/screenconnect/reviews) — 4.7/5 stars (500 reviews) - [RealVNC](https://www.g2.com/products/realvnc/reviews) — 4.7/5 stars (438 reviews) - [BeyondTrust Remote Support](https://www.g2.com/products/beyondtrust-remote-support/reviews) — 4.7/5 stars (384 reviews) - [LogMeIn Rescue](https://www.g2.com/products/logmein-rescue/reviews) — 4.6/5 stars (206 reviews) - [Devolutions Remote Desktop Manager](https://www.g2.com/products/devolutions-remote-desktop-manager/reviews) — 4.7/5 stars (199 reviews) ### Alternatives to LogMeIn Resolve - [TeamViewer](https://www.g2.com/products/teamviewer/reviews) — 4.5/5 stars (3938 reviews) - [NinjaOne](https://www.g2.com/products/ninjaone/reviews) — 4.7/5 stars (4302 reviews) - [Atera](https://www.g2.com/products/atera/reviews) — 4.6/5 stars (1135 reviews) - [Zoho Assist](https://www.g2.com/products/zoho-assist/reviews) — 4.7/5 stars (693 reviews) - [ScreenConnect](https://www.g2.com/products/screenconnect/reviews) — 4.7/5 stars (500 reviews) - [BeyondTrust Remote Support](https://www.g2.com/products/beyondtrust-remote-support/reviews) — 4.7/5 stars (384 reviews) - [RealVNC](https://www.g2.com/products/realvnc/reviews) — 4.7/5 stars (438 reviews) - [ManageEngine Endpoint Central](https://www.g2.com/products/manageengine-endpoint-central/reviews) — 4.5/5 stars (1091 reviews) - [RemotePC](https://www.g2.com/products/remotepc/reviews) — 4.7/5 stars (637 reviews) - [Datto RMM](https://www.g2.com/products/datto-rmm/reviews) — 4.5/5 stars (757 reviews) --- ## Top Discussions ### AnyDesk - Title: [Is Anydesk better than Team Viewer?](https://www.g2.com/discussions/is-anydesk-better-than-team-viewer) — 5 comments, 3 upvotes > **Top comment:** "Yes it is. It's light, user friendly and easy to use and understand. " - Title: [Is AnyDesk really free?](https://www.g2.com/discussions/is-anydesk-really-free) — 4 comments > **Top comment:** "Yes" - Title: [could not log into the remote computer this was my issue and sometimes serious issue.](https://www.g2.com/discussions/13087-could-not-log-into-the-remote-computer-this-was-my-issue-and-sometimes-serious-issue) — 4 comments, 1 upvote > **Top comment:** "You must verify that the AnyDesk software is installed and with the permissions to connect to the target computer, from where the connection is required..." - Title: [AnyDesk or TeamViewer?](https://www.g2.com/discussions/12587-a-anydesk-o-teamviewer) — 3 comments, 2 upvotes > **Top comment:** "Anydesk very useful software for business part and handling side very user friendly. I recommended our every clients." - Title: [What is AnyDesk used for?](https://www.g2.com/discussions/what-is-anydesk-used-for) — 2 comments, 1 upvote > **Top comment:** "it is mostly used for remote desktop support and using this you can share your screen with another person also you can allow another person to access your..." ### LogMeIn Resolve - Title: [Is GoToAssist legitimate?](https://www.g2.com/discussions/is-gotoassist-legitimate) — 3 comments > **Top comment:** "Yes, of course." - Title: [How do I use GoToAssist remote?](https://www.g2.com/discussions/how-do-i-use-gotoassist-remote) — 1 comment > **Top comment:** "GoToAssist is very practical and gives you options: you can download the agent and install it administratively in a planned way, or, you can create a remote..." --- **Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/anydesk-vs-logmein-resolve)