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At a Glance
Market Segments
Mid-Market (41.2% of reviews)
Mid-Market (41.6% of reviews)
Entry-Level Pricing
$22.90
Free 3 Agent / 5 Endpoints
AnyDesk
Star Rating
(1,060)4.5 out of 5
Market Segments
Mid-Market (41.2% of reviews)
Entry-Level Pricing
$22.90
Browse all 4 pricing plansLogMeIn Resolve
Star Rating
(441)4.4 out of 5
Market Segments
Mid-Market (41.6% of reviews)
Entry-Level Pricing
Free 3 Agent / 5 Endpoints
Free Trial is available
Browse all 5 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that AnyDesk excels in Device Management with a score of 9.6, making it easier for IT teams to manage devices effectively. In contrast, GoTo Resolve's score of 8.5 indicates it may not be as robust in this area.
- Reviewers mention that AnyDesk's Unattended Remote Access feature, rated at 8.8, allows for seamless support without requiring user intervention, while GoTo Resolve's score of 8.9 shows it is competitive but lacks some of the advanced functionalities that users appreciate in AnyDesk.
- G2 users highlight AnyDesk's superior Multi-Monitor Support with a score of 8.9, which is particularly beneficial for users who work with multiple screens. GoTo Resolve, with a score of 8.5, does not provide the same level of support, which can hinder productivity for those users.
- Reviewers mention that AnyDesk's Session Transfer feature, rated at 8.9, is highly praised for its efficiency in transferring sessions between technicians, while GoTo Resolve's score of 8.1 suggests that users may experience limitations in this functionality.
- Users on G2 report that AnyDesk's File Sharing capabilities, with a score of 9.0, are user-friendly and reliable, whereas GoTo Resolve's score of 8.5 indicates that while it is functional, it may not be as intuitive or fast as AnyDesk's offering.
- Reviewers say that AnyDesk's Quality of Support is rated at 8.8, reflecting a strong commitment to customer service, while GoTo Resolve's score of 8.7 shows it is also reliable but may not match the responsiveness and effectiveness that users find with AnyDesk.
Pricing
Entry-Level Pricing
AnyDesk
Solo
$22.90
Feature set for single-person companies.
- 1 licensed user
- Unlimited devices to connect to (Interactive Access)
- Up to 100 managed devices (Unattended Access)
LogMeIn Resolve
Free
Free
3 Agent / 5 Endpoints
Ideal For: Those that need device monitoring and behind-the-scenes troubleshooting.
- 3 Agents / 5 Endpoints
Free Trial
AnyDesk
Free Trial is available
LogMeIn Resolve
Free Trial is available
Ratings
Meets Requirements
9.2
883
9.0
356
Ease of Use
9.3
894
9.0
357
Ease of Setup
9.3
183
8.9
189
Ease of Admin
9.0
139
8.9
176
Quality of Support
8.8
786
8.7
308
Has the product been a good partner in doing business?
8.7
126
8.7
166
Product Direction (% positive)
9.2
854
8.0
345
Features by Category
Inventory Management - Remote Monitoring & Management (RMM)
Not enough data
9.3
20
Not enough data
Not enough data
Not enough data
Not enough data
Monitoring and Management
Not enough data
9.3
21
Not enough data
9.0
19
Not enough data
8.6
20
Not enough data
8.3
19
Not enough data
Not enough data
IT Operations & Workflow - Remote Monitoring & Management (RMM)
Not enough data
Not enough data
Service Management
Not enough data
9.4
22
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Remote Monitoring & Management (RMM)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Scope
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Unified Endpoint Management (UEM)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
9.4
312
9.2
80
9.0
310
9.0
78
9.0
279
8.9
64
8.8
284
8.8
68
8.8
270
8.5
67
8.9
261
8.5
70
Maintenance
8.8
269
8.9
71
8.8
247
8.4
49
Communication
8.9
280
8.8
67
8.5
222
8.0
47
8.4
229
8.2
49
8.7
249
8.5
50
Security
8.9
267
8.7
52
8.9
258
8.4
52
Device Support
8.9
274
8.5
58
9.0
277
8.6
56
9.0
276
8.4
59
Performance
8.9
265
8.3
59
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
7.7
8
Incident Management
Not enough data
8.5
59
Not enough data
8.2
60
Not enough data
8.3
62
Not enough data
8.2
62
Not enough data
8.1
56
Reporting
Not enough data
8.3
73
Not enough data
8.2
72
Not enough data
8.4
58
Access & Usability
Not enough data
8.1
73
Not enough data
8.7
72
Not enough data
8.1
59
Not enough data
8.5
65
Agentic AI - Service Desk
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
System Control
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Vulnerability Prevention
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform - Mobile Device Management (MDM)
Not enough data
8.3
6
Operating System
Not enough data
9.2
6
Not enough data
8.7
5
Not enough data
8.1
6
Management
Not enough data
7.8
6
Not enough data
7.8
6
Not enough data
8.1
6
Not enough data
8.1
6
Not enough data
8.6
6
Security
Not enough data
8.6
6
Not enough data
9.2
6
Agentic AI - Mobile Device Management (MDM)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
9.1
693
8.5
79
8.8
620
8.1
71
Feature Not Available
8.3
76
8.8
647
8.3
75
8.9
657
8.1
71
8.8
675
8.4
76
9.0
706
8.5
81
Platform
9.0
673
8.6
72
8.7
667
8.2
68
Feature Not Available
8.4
72
9.2
713
8.6
83
Security
Feature Not Available
7.7
60
Feature Not Available
8.4
76
Feature Not Available
8.4
70
Categories
Categories
Shared Categories
AnyDesk and LogMeIn Resolve are categorized as Remote Desktop and Remote Support
Unique Categories
AnyDesk has no unique categories
LogMeIn Resolve is categorized as Endpoint Management, Unified Endpoint Management (UEM), Antivirus, Mobile Device Management (MDM), Remote Monitoring & Management (RMM), Patch Management, and Service Desk
Reviews
Reviewers' Company Size
AnyDesk
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
LogMeIn Resolve
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
22.7%
Computer Software
13.2%
Computer & Network Security
4.3%
Marketing and Advertising
3.4%
Telecommunications
2.9%
Other
53.5%
Information Technology and Services
22.6%
Computer Software
10.7%
Hospital & Health Care
7.1%
Construction
3.4%
Computer & Network Security
3.4%
Other
52.7%
Discussions
Is Anydesk better than Team Viewer?
5 Comments
TF
AnyDesk has TCP-Tunneling. TeamViewer no.
Only the image quality of TeamViewer is better.Read more
could not log into the remote computer this was my issue and sometimes serious issue.
4 Comments
DB
Need to check remote machine network connectivity.... If issue in network connectivity it causes issues... Read more
How do I use GoToAssist remote?
1 Comment
JD
GoToAssist is very practical and gives you options: you can download the agent and install it administratively in a planned way, or, you can create a remote...Read more
LogMeIn Resolve has no more discussions with answers
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