# AnyDesk vs LogMeIn Rescue Comparison
---
## AI Generated Summary
- **G2 reviewers report** that AnyDesk excels in providing a fast and stable remote connection, even in low-bandwidth situations. Users appreciate its lightweight interface, which makes remote support and file sharing seamless and efficient.
- **Users say** that LogMeIn Rescue stands out for its simplicity, allowing end users to connect with just one click. This ease of access is complemented by robust security features, including 256-bit AES encryption, making it a reliable choice for businesses concerned about data protection.
- **Reviewers mention** that AnyDesk's ability to facilitate file transfers without disrupting the user's ongoing tasks is a significant advantage. This feature allows support personnel to manage backend processes while users continue their work, enhancing overall productivity.
- **According to verified reviews** , LogMeIn Rescue is praised for its user-friendly interface, which helps even non-technical users navigate the remote support process effortlessly. This accessibility is a key factor for teams that require quick resolutions to technical issues.
- **Users highlight** that AnyDesk's strong performance in multi-session handling and unattended access makes it particularly suitable for businesses with multiple branches or remote teams. This flexibility allows for efficient management of various support requests simultaneously.
- **G2 reviewers note** that while both products offer solid support quality, LogMeIn Rescue has a slight edge in user satisfaction regarding the overall partnership experience. Users feel that it has been a reliable tool for their remote support needs, contributing to a smoother workflow.



| | AnyDesk | LogMeIn Rescue | 
|---|---|---|
| **Star Rating** | 4.5 out of 5 | 4.6 out of 5 | 
| **Total Reviews** | 1,101 | 209 | 
| **Largest Market Segment** | Small-Business (41.4% of reviews) | Mid-Market (41.0% of reviews) | 
| **Entry Level Price** | $22.90 | Contact Us | 

---
## Top Pros & Cons

### AnyDesk

Pros:
- Ease of Use (29 reviews)
- Remote Control (16 reviews)

Cons:
- Connection Issues (9 reviews)
- Remote Access Issues (8 reviews)

### LogMeIn Rescue

Pros:
- Ease of Use (5 reviews)
- Remote Access (4 reviews)

Cons:
- Expensive (3 reviews)
- Feature Limitations (2 reviews)

---
## Ratings Comparison
| Rating | AnyDesk | LogMeIn Rescue | 
|---|---|---|
  | **Meets Requirements** | 9.2 (918 reviews) | 9.3 (168 reviews) | 
  | **Ease of Use** | 9.3 (930 reviews) | 9.1 (167 reviews) | 
  | **Ease of Setup** | 9.3 (221 reviews) | 9.2 (101 reviews) | 
  | **Ease of Admin** | 9.0 (142 reviews) | 9.0 (82 reviews) | 
  | **Quality of Support** | 8.8 (816 reviews) | 8.8 (150 reviews) | 
  | **Has the product been a good partner in doing business?** | 8.7 (129 reviews) | 9.0 (78 reviews) | 
  | **Product Direction (% positive)** | 9.2 (884 reviews) | 8.4 (156 reviews) | 

---
## Pricing

### AnyDesk

#### Entry-Level Pricing

Plan: Solo

Price: $22.90

Description: Feature set for single-person companies.

Key Features:
- 1 licensed user
- Unlimited devices to connect to (Interactive Access)
- Up to 100 managed devices (Unattended Access)

[Browse all 4 editions](https://www.g2.com/products/anydesk/pricing)

#### Free Trial

Yes

### LogMeIn Rescue

#### Entry-Level Pricing

Plan: Rescue Enterprise

Price: Contact Us

Description: Advanced remote support with priority VIP service for enterprise teams


Key Features:
- Dedicated Technical Support Team
- 24/7 Priority Care
- White Glove Onboarding

[Browse all 2 editions](https://www.g2.com/products/logmein-rescue/pricing)

#### Free Trial

Yes

---
## Features Comparison By Category

### Help Desk

| Product | Score | Reviews |
|---|---|---|
| **AnyDesk** | N/A | N/A |
| **LogMeIn Rescue** | 8.8/10 | 103 |

#### Ticket and Case Management

| Feature | AnyDesk | LogMeIn Rescue | 
|---|---|---|
| **Ticket creation user experience** | Not enough data | 8.7 (52 reviews) ✓ Verified | 
| **Ticket response user experience** | Not enough data | 8.6 (50 reviews) ✓ Verified | 
| **Workflow** | Not enough data | 9.0 (54 reviews) ✓ Verified | 
| **Response Automation** | Not enough data | Feature Not Available | 
| **SLA Management** | Not enough data | 9.2 (42 reviews) | 
| **Attachments/Screencasts** | Not enough data | 9.2 (59 reviews) ✓ Verified | 
| **Ticket Collaboration** | Not enough data | 9.0 (47 reviews) ✓ Verified | 
| **Customer and Contacts Database** | Not enough data | Feature Not Available | 

#### Generative AI

| Feature | AnyDesk | LogMeIn Rescue | 
|---|---|---|
| **AI Text Generation** | Not enough data | 8.0 (11 reviews) | 
| **AI Text Summarization** | Not enough data | 8.6 (11 reviews) | 

#### Agentic AI - Help Desk

| Feature | AnyDesk | LogMeIn Rescue | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 

#### Communication Channels

| Feature | AnyDesk | LogMeIn Rescue | 
|---|---|---|
| **Customer Portal** | Not enough data | 8.8 (55 reviews) ✓ Verified | 
| **Email to Case** | Not enough data | 8.6 (46 reviews) | 
| **Chat/Live Support** | Not enough data | 9.1 (68 reviews) ✓ Verified | 
| **Social Integration** | Not enough data | Feature Not Available | 
| **Voice** | Not enough data | Feature Not Available | 

#### Platform

| Feature | AnyDesk | LogMeIn Rescue | 
|---|---|---|
| **Mobile User Support** | Not enough data | 8.6 (36 reviews) ✓ Verified | 
| **Customization ** | Not enough data | 8.9 (36 reviews) ✓ Verified | 
| **User, Role, and Access Management** | Not enough data | 9.0 (38 reviews) ✓ Verified | 
| **Integration** | Not enough data | 9.0 (28 reviews) ✓ Verified | 
| **Reporting** | Not enough data | 8.9 (54 reviews) ✓ Verified | 
| **Dashboards** | Not enough data | 8.9 (53 reviews) ✓ Verified | 

### ServiceNow Store Apps

| Product | Score | Reviews |
|---|---|---|
| **AnyDesk** | N/A | N/A |
| **LogMeIn Rescue** | N/A | N/A |

#### ServiceNow Apps

| Feature | AnyDesk | LogMeIn Rescue | 
|---|---|---|
| **ServiceNow Integration** | Not enough data | 9.2 (6 reviews) | 
| **Value** | Not enough data | 8.3 (6 reviews) | 

#### Agentic AI - ServiceNow Store Apps

| Feature | AnyDesk | LogMeIn Rescue | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 

### Remote Support

| Product | Score | Reviews |
|---|---|---|
| **AnyDesk** | 8.9/10 | 351 |
| **LogMeIn Rescue** | 8.9/10 | 55 |

#### Administration

| Feature | AnyDesk | LogMeIn Rescue | 
|---|---|---|
| **Screen Sharing** | 9.4 (322 reviews) | 9.7 (49 reviews) | 
| **File Sharing** | 9.0 (315 reviews) | 9.6 (46 reviews) | 
| **Session Recording** | 9.0 (282 reviews) | 9.1 (42 reviews) | 
| **Unattended Remote Access** | 8.8 (288 reviews) | 8.9 (40 reviews) | 
| **Multi - Session Handling** | 8.8 (275 reviews) | 9.2 (45 reviews) | 
| **Multi-Monitor Support** | 8.9 (262 reviews) | 8.9 (44 reviews) | 

#### Maintenance

| Feature | AnyDesk | LogMeIn Rescue | 
|---|---|---|
| **Remote Reboot** | 8.9 (271 reviews) | 9.3 (44 reviews) | 
| **Remote Printing** | 8.8 (250 reviews) | 8.9 (34 reviews) | 

#### Communication 

| Feature | AnyDesk | LogMeIn Rescue | 
|---|---|---|
| **Text Chat** | 8.9 (284 reviews) | 9.3 (45 reviews) | 
| **VoIP** | 8.4 (223 reviews) | 8.1 (32 reviews) | 
| **Video Conference Call** | 8.4 (230 reviews) | 8.0 (34 reviews) | 
| **Screen Annotations** | 8.7 (252 reviews) | 8.9 (40 reviews) | 

#### Security

| Feature | AnyDesk | LogMeIn Rescue | 
|---|---|---|
| **Data Encryption** | 8.9 (269 reviews) | 9.3 (42 reviews) | 
| **Compliance** | 8.9 (260 reviews) | 9.0 (40 reviews) | 

#### Device Support

| Feature | AnyDesk | LogMeIn Rescue | 
|---|---|---|
| **Mobile Device Access** | 8.9 (277 reviews) | 8.4 (41 reviews) | 
| **Multi-Platform Support** | 9.0 (281 reviews) | 8.6 (43 reviews) | 
| **Cross-Platform** | 9.0 (280 reviews) | 8.6 (45 reviews) | 

#### Performance

| Feature | AnyDesk | LogMeIn Rescue | 
|---|---|---|
| **Reporting** | 8.9 (266 reviews) | 9.0 (43 reviews) | 

### Co-Browsing

| Product | Score | Reviews |
|---|---|---|
| **AnyDesk** | N/A | N/A |
| **LogMeIn Rescue** | 9.1/10 | 8 |

#### Administration

| Feature | AnyDesk | LogMeIn Rescue | 
|---|---|---|
| **Access Control** | Not enough data | 9.4 (8 reviews) | 
| **Web Page Navigation** | Not enough data | 9.0 (7 reviews) | 
| **Real Time Assistance** | Not enough data | 9.2 (8 reviews) | 

#### Security

| Feature | AnyDesk | LogMeIn Rescue | 
|---|---|---|
| **Data Security** | Not enough data | 9.5 (7 reviews) | 
| **Data Masking** | Not enough data | 8.3 (6 reviews) | 

### Remote Video Support

| Product | Score | Reviews |
|---|---|---|
| **AnyDesk** | N/A | N/A |
| **LogMeIn Rescue** | N/A | N/A |

#### Remote Support - Remote Video Support

| Feature | AnyDesk | LogMeIn Rescue | 
|---|---|---|
| **Video Control** | Not enough data | Not enough data | 
| **Live Feed** | Not enough data | Not enough data | 
| **Video Interaction** | Not enough data | Not enough data | 

#### Content - Remote Video Support

| Feature | AnyDesk | LogMeIn Rescue | 
|---|---|---|
| **Content Management** | Not enough data | Not enough data | 
| **Instruction** | Not enough data | Not enough data | 

#### Platform - Remote Video Support

| Feature | AnyDesk | LogMeIn Rescue | 
|---|---|---|
| **Omni-channel** | Not enough data | Not enough data | 
| **Self-Service** | Not enough data | Not enough data | 
| **Usability** | Not enough data | Not enough data | 

### Service Desk

| Product | Score | Reviews |
|---|---|---|
| **AnyDesk** | N/A | N/A |
| **LogMeIn Rescue** | 8.7/10 | 59 |

#### Incident Management

| Feature | AnyDesk | LogMeIn Rescue | 
|---|---|---|
| **Automate Ticket Routing** | Not enough data | 8.7 (25 reviews) | 
| **Ticket Prioritization** | Not enough data | 8.8 (26 reviews) | 
| **Ticket Notifications** | Not enough data | 8.5 (29 reviews) | 
| **Knowledge Base** | Not enough data | 8.3 (33 reviews) | 
| **Knowledge Base/Ticket Integration** | Not enough data | 8.6 (28 reviews) | 

#### Reporting

| Feature | AnyDesk | LogMeIn Rescue | 
|---|---|---|
| **Dashboards** | Not enough data | 8.9 (40 reviews) | 
| **Time Tracking** | Not enough data | 8.8 (39 reviews) | 
| **Surveys** | Not enough data | 8.8 (27 reviews) | 

#### Access & Usability

| Feature | AnyDesk | LogMeIn Rescue | 
|---|---|---|
| **Mobile** | Not enough data | 8.5 (36 reviews) | 
| **Self Service** | Not enough data | 8.9 (36 reviews) | 
| **Active Directory** | Not enough data | 9.0 (30 reviews) | 
| **Multi-Channel Access** | Not enough data | 9.1 (32 reviews) | 

#### Agentic AI - Service Desk

| Feature | AnyDesk | LogMeIn Rescue | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### Remote Desktop

| Product | Score | Reviews |
|---|---|---|
| **AnyDesk** | 8.9/10 | 856 |
| **LogMeIn Rescue** | 9.2/10 | 80 |

#### Administration

| Feature | AnyDesk | LogMeIn Rescue | 
|---|---|---|
| **Usage Information** | 9.0 (701 reviews) | 9.0 (60 reviews) | 
| **Integrations** | 8.8 (626 reviews) | 8.9 (49 reviews) | 
| **Diagnostics** | Feature Not Available | 9.0 (60 reviews) | 
| **Session Recording** | 8.8 (654 reviews) | 9.0 (56 reviews) | 
| **Session Transfer** | 8.9 (661 reviews) | 9.4 (62 reviews) | 
| **Unattended Access** | 8.8 (683 reviews) | 9.3 (59 reviews) | 
| **File Sharing** | 9.0 (720 reviews) | 9.2 (66 reviews) | 

#### Platform

| Feature | AnyDesk | LogMeIn Rescue | 
|---|---|---|
| **Cross-Platform Access** | 9.0 (685 reviews) | 9.4 (59 reviews) | 
| **Mobile Device Access** | 8.7 (673 reviews) | 8.6 (51 reviews) | 
| **Applications Management** | Feature Not Available | 9.2 (53 reviews) | 
| **Remote Device Control** | 9.2 (742 reviews) | 9.4 (66 reviews) | 

#### Security

| Feature | AnyDesk | LogMeIn Rescue | 
|---|---|---|
| **Remote Wipe** | Feature Not Available | 9.4 (40 reviews) | 
| **Device Management** | Feature Not Available | 9.3 (46 reviews) | 
| **Device Enrollment** | Feature Not Available | 9.2 (44 reviews) | 

---
## Categories
**Shared Categories (2):** [Remote Desktop Software](https://www.g2.com/categories/remote-desktop), [Remote Support Software](https://www.g2.com/categories/remote-support)


**Unique to LogMeIn Rescue (5):** [Remote Video Support Software](https://www.g2.com/categories/remote-video-support), [Help Desk Software](https://www.g2.com/categories/help-desk), [Service Desk Software](https://www.g2.com/categories/service-desk), [Co-Browsing Software](https://www.g2.com/categories/co-browsing), [ServiceNow Marketplace Apps](https://www.g2.com/categories/servicenow-store-apps)


---
## Reviewer Demographics

### By Company Size

| Segment | AnyDesk | LogMeIn Rescue | 
|---|---|---|
| **Small-Business** | 41.4% | 34.4% | 
| **Mid-Market** | 41.1% | 41.0% | 
| **Enterprise** | 17.5% | 24.6% | 

### By Industry

#### AnyDesk

- **Information Technology and Services:** 22.3%
- **Computer Software:** 13.6%
- **Computer & Network Security:** 4.1%
- **Marketing and Advertising:** 3.6%
- **Telecommunications:** 3.0%
- **Financial Services:** 2.9%
- **Consumer Services:** 2.3%
- **Education Management:** 2.3%
- **Hospital & Health Care:** 2.0%
- **Logistics and Supply Chain:** 1.9%
- **Other:** 41.9%

#### LogMeIn Rescue

- **Information Technology and Services:** 22.8%
- **Computer Software:** 10.4%
- **Computer & Network Security:** 6.7%
- **Accounting:** 4.1%
- **Financial Services:** 3.1%
- **Computer Networking:** 3.1%
- **Wholesale:** 2.6%
- **Hospital & Health Care:** 2.6%
- **Education Management:** 2.1%
- **Legal Services:** 2.1%
- **Other:** 40.4%

---
## Alternatives

### Alternatives to AnyDesk

- [TeamViewer](https://www.g2.com/products/teamviewer/reviews) — 4.5/5 stars (4049 reviews)
- [Zoho Assist](https://www.g2.com/products/zoho-assist/reviews) — 4.7/5 stars (713 reviews)
- [RemotePC](https://www.g2.com/products/remotepc/reviews) — 4.7/5 stars (664 reviews)
- [ISL Online](https://www.g2.com/products/isl-online/reviews) — 4.6/5 stars (610 reviews)
- [Splashtop Remote Access](https://www.g2.com/products/splashtop-remote-access/reviews) — 4.8/5 stars (517 reviews)
- [ScreenConnect](https://www.g2.com/products/screenconnect/reviews) — 4.7/5 stars (504 reviews)
- [LogMeIn Resolve](https://www.g2.com/products/logmein-resolve/reviews) — 4.3/5 stars (469 reviews)
- [RealVNC](https://www.g2.com/products/realvnc/reviews) — 4.7/5 stars (439 reviews)
- [BeyondTrust Remote Support](https://www.g2.com/products/beyondtrust-remote-support/reviews) — 4.7/5 stars (388 reviews)
- [Devolutions Remote Desktop Manager](https://www.g2.com/products/devolutions-remote-desktop-manager/reviews) — 4.7/5 stars (199 reviews)

### Alternatives to LogMeIn Rescue

- [TeamViewer](https://www.g2.com/products/teamviewer/reviews) — 4.5/5 stars (4049 reviews)
- [ScreenConnect](https://www.g2.com/products/screenconnect/reviews) — 4.7/5 stars (504 reviews)
- [Zoho Assist](https://www.g2.com/products/zoho-assist/reviews) — 4.7/5 stars (713 reviews)
- [BeyondTrust Remote Support](https://www.g2.com/products/beyondtrust-remote-support/reviews) — 4.7/5 stars (388 reviews)
- [Splashtop Remote Access](https://www.g2.com/products/splashtop-remote-access/reviews) — 4.8/5 stars (517 reviews)
- [RealVNC](https://www.g2.com/products/realvnc/reviews) — 4.7/5 stars (439 reviews)
- [ISL Online](https://www.g2.com/products/isl-online/reviews) — 4.6/5 stars (610 reviews)
- [Splashtop Remote Support](https://www.g2.com/products/splashtop-inc-splashtop-remote-support/reviews) — 4.7/5 stars (273 reviews)
- [RemotePC](https://www.g2.com/products/remotepc/reviews) — 4.7/5 stars (664 reviews)
- [EV Reach](https://www.g2.com/products/ev-reach/reviews) — 4.5/5 stars (432 reviews)

---
## Top Discussions

### AnyDesk

- Title: [Is AnyDesk really free?](https://www.g2.com/discussions/is-anydesk-really-free) — 7 comments
  > **Top comment:** "Yes"
- Title: [Is Anydesk better than Team Viewer?](https://www.g2.com/discussions/is-anydesk-better-than-team-viewer) — 5 comments, 3 upvotes
  > **Top comment:** "Yes it is. It's light, user friendly and easy to use and understand. "
- Title: [could not log into the remote computer this was my issue and sometimes serious issue.](https://www.g2.com/discussions/13087-could-not-log-into-the-remote-computer-this-was-my-issue-and-sometimes-serious-issue) — 4 comments, 1 upvote
  > **Top comment:** "You must verify that the AnyDesk software is installed and with the permissions to connect to the target computer, from where the connection is required..."
- Title: [AnyDesk or TeamViewer?](https://www.g2.com/discussions/12587-a-anydesk-o-teamviewer) — 3 comments, 2 upvotes
  > **Top comment:** "Anydesk very useful software for business part and handling side very user friendly. I recommended our every clients."
- Title: [What is AnyDesk used for?](https://www.g2.com/discussions/what-is-anydesk-used-for) — 2 comments, 1 upvote
  > **Top comment:** "it is mostly used for remote desktop support and using this you can share your screen with another person also you can allow another person to access your..."

### LogMeIn Rescue

- Title: [What version of Mac OS is preferred for remote connections?](https://www.g2.com/discussions/what-version-of-mac-os-is-preferred-for-remote-connections) — 1 comment, 1 upvote
  > **Top comment:** "LogMeIn just came out with the new beta version to run on Catalina.  I usually wait for the final but tested the beta and have not found any issues with it. ..."

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/anydesk-vs-logmein-rescue)