# AnyDesk vs ISL Online Comparison
---
## AI Generated Summary
- **G2 reviewers report** that AnyDesk excels in speed and stability, making it a preferred choice for users with slower internet connections. Many users appreciate its lightweight nature, which allows for smooth operation even under less-than-ideal conditions.
- **Users say** ISL Online stands out for its ability to connect to multiple devices simultaneously, which is particularly beneficial for technicians managing several support requests at once. The screen recording feature and easy file transfers are also highlighted as valuable tools for efficient IT support.
- **Reviewers mention** that both platforms offer a user-friendly experience, but AnyDesk has received praise for its quick installation process. Users find it easy to guide less tech-savvy individuals through the setup, enhancing overall accessibility.
- **According to verified reviews** , ISL Online is noted for its effective remote connection capabilities, which users find essential for troubleshooting IT issues. The platform's ease of use for both technicians and customers is frequently commended, contributing to a smoother support experience.
- **G2 reviewers highlight** that AnyDesk's performance in file sharing is particularly strong, with users appreciating the seamless transfer of files during remote sessions. This feature is crucial for many users who rely on quick and efficient communication while providing support.
- **Users report** that while both products offer solid support features, ISL Online has a slight edge in customer service quality, with many users noting responsive and helpful support staff. This can be a deciding factor for businesses that prioritize ongoing assistance and guidance.



| | AnyDesk | ISL Online | 
|---|---|---|
| **Star Rating** | 4.5 out of 5 | 4.6 out of 5 | 
| **Total Reviews** | 1,100 | 596 | 
| **Largest Market Segment** | Small-Business (41.4% of reviews) | Small-Business (51.6% of reviews) | 
| **Entry Level Price** | $22.90 | $16.90 | 

---
## Top Pros & Cons

### AnyDesk

Pros:
- Ease of Use (34 reviews)
- Easy Setup (17 reviews)

Cons:
- Connection Issues (10 reviews)
- Remote Access Issues (9 reviews)

### ISL Online

Pros:
- Ease of Use (52 reviews)
- Customer Support (26 reviews)

Cons:
- Remote Access Issues (15 reviews)
- Connection Issues (9 reviews)

---
## Ratings Comparison
| Rating | AnyDesk | ISL Online | 
|---|---|---|
  | **Meets Requirements** | 9.2 (917 reviews) | 8.9 (487 reviews) | 
  | **Ease of Use** | 9.3 (929 reviews) | 9.3 (520 reviews) | 
  | **Ease of Setup** | 9.3 (219 reviews) | 9.1 (459 reviews) | 
  | **Ease of Admin** | 9.0 (141 reviews) | 9.0 (395 reviews) | 
  | **Quality of Support** | 8.8 (815 reviews) | 9.1 (451 reviews) | 
  | **Has the product been a good partner in doing business?** | 8.7 (128 reviews) | 9.1 (378 reviews) | 
  | **Product Direction (% positive)** | 9.2 (883 reviews) | 9.3 (483 reviews) | 

---
## Pricing

### AnyDesk

#### Entry-Level Pricing

Plan: Solo

Price: $22.90

Description: Feature set for single-person companies.

Key Features:
- 1 licensed user
- Unlimited devices to connect to (Interactive Access)
- Up to 100 managed devices (Unattended Access)

[Browse all 4 editions](https://www.g2.com/products/anydesk/pricing)

#### Free Trial

Yes

### ISL Online

#### Entry-Level Pricing

Plan: Starter

Price: $16.90

Key Features:
- 1 Licensed User
- 10 Managed Devices
- Mobile Device Support

[Browse all 5 editions](https://www.g2.com/products/isl-online/pricing)

#### Free Trial

Yes

---
## Features Comparison By Category

### Remote Support

| Product | Score | Reviews |
|---|---|---|
| **AnyDesk** | 8.9/10 | 351 |
| **ISL Online** | 8.2/10 | 391 |

#### Administration

| Feature | AnyDesk | ISL Online | 
|---|---|---|
| **Screen Sharing** | 9.4 (322 reviews) | 9.1 (356 reviews) | 
| **File Sharing** | 9.0 (315 reviews) | 8.6 (342 reviews) | 
| **Session Recording** | 9.0 (282 reviews) | 8.3 (314 reviews) | 
| **Unattended Remote Access** | 8.8 (288 reviews) | 8.8 (349 reviews) | 
| **Multi - Session Handling** | 8.8 (275 reviews) | 8.7 (321 reviews) | 
| **Multi-Monitor Support** | 8.9 (262 reviews) | 8.7 (330 reviews) | 

#### Maintenance

| Feature | AnyDesk | ISL Online | 
|---|---|---|
| **Remote Reboot** | 8.9 (271 reviews) | 8.8 (328 reviews) | 
| **Remote Printing** | 8.8 (250 reviews) | 7.8 (287 reviews) | 

#### Communication 

| Feature | AnyDesk | ISL Online | 
|---|---|---|
| **Text Chat** | 8.9 (284 reviews) | 7.8 (315 reviews) | 
| **VoIP** | 8.5 (223 reviews) | 6.9 (274 reviews) | 
| **Video Conference Call** | 8.5 (230 reviews) | 7.0 (270 reviews) | 
| **Screen Annotations** | 8.7 (252 reviews) | 7.8 (290 reviews) | 

#### Security

| Feature | AnyDesk | ISL Online | 
|---|---|---|
| **Data Encryption** | 8.9 (269 reviews) | 8.3 (297 reviews) | 
| **Compliance** | 8.9 (260 reviews) | 8.4 (294 reviews) | 

#### Device Support

| Feature | AnyDesk | ISL Online | 
|---|---|---|
| **Mobile Device Access** | 8.9 (277 reviews) | 7.8 (303 reviews) | 
| **Multi-Platform Support** | 9.0 (281 reviews) | 8.4 (316 reviews) | 
| **Cross-Platform** | 9.0 (280 reviews) | 8.4 (312 reviews) | 

#### Performance

| Feature | AnyDesk | ISL Online | 
|---|---|---|
| **Reporting** | 8.9 (266 reviews) | 8.0 (292 reviews) | 

### Remote Desktop

| Product | Score | Reviews |
|---|---|---|
| **AnyDesk** | 8.9/10 | 855 |
| **ISL Online** | 8.4/10 | 298 |

#### Administration

| Feature | AnyDesk | ISL Online | 
|---|---|---|
| **Usage Information** | 9.0 (700 reviews) | 8.8 (249 reviews) | 
| **Integrations** | 8.8 (625 reviews) | 8.3 (231 reviews) | 
| **Diagnostics** | Feature Not Available | 8.2 (233 reviews) | 
| **Session Recording** | 8.8 (653 reviews) | 8.3 (231 reviews) | 
| **Session Transfer** | 8.9 (660 reviews) | 8.6 (233 reviews) | 
| **Unattended Access** | 8.8 (682 reviews) | 8.8 (266 reviews) | 
| **File Sharing** | 9.0 (719 reviews) | 8.7 (255 reviews) | 

#### Platform

| Feature | AnyDesk | ISL Online | 
|---|---|---|
| **Cross-Platform Access** | 9.0 (684 reviews) | 8.5 (250 reviews) | 
| **Mobile Device Access** | 8.7 (672 reviews) | 7.9 (242 reviews) | 
| **Applications Management** | Feature Not Available | 8.2 (228 reviews) | 
| **Remote Device Control** | 9.2 (740 reviews) | 9.1 (264 reviews) | 

#### Security

| Feature | AnyDesk | ISL Online | 
|---|---|---|
| **Remote Wipe** | Feature Not Available | 7.7 (200 reviews) | 
| **Device Management** | Feature Not Available | 8.2 (221 reviews) | 
| **Device Enrollment** | Feature Not Available | 8.2 (216 reviews) | 

---
## Categories
**Shared Categories (2):** [Remote Desktop Software](https://www.g2.com/categories/remote-desktop), [Remote Support Software](https://www.g2.com/categories/remote-support)




---
## Reviewer Demographics

### By Company Size

| Segment | AnyDesk | ISL Online | 
|---|---|---|
| **Small-Business** | 41.4% | 51.6% | 
| **Mid-Market** | 41.1% | 25.2% | 
| **Enterprise** | 17.5% | 23.2% | 

### By Industry

#### AnyDesk

- **Information Technology and Services:** 22.3%
- **Computer Software:** 13.5%
- **Computer & Network Security:** 4.1%
- **Marketing and Advertising:** 3.6%
- **Telecommunications:** 3.0%
- **Financial Services:** 2.9%
- **Consumer Services:** 2.4%
- **Education Management:** 2.4%
- **Hospital & Health Care:** 2.0%
- **Logistics and Supply Chain:** 1.9%
- **Other:** 42.0%

#### ISL Online

- **Information Technology and Services:** 16.6%
- **Computer & Network Security:** 14.6%
- **Consulting:** 9.9%
- **Computer Software:** 8.5%
- **Computer Networking:** 3.4%
- **Accounting:** 3.2%
- **Computer Hardware:** 2.3%
- **Automotive:** 2.0%
- **Government Administration:** 1.6%
- **Higher Education:** 1.6%
- **Other:** 36.2%

---
## Alternatives

### Alternatives to AnyDesk

- [TeamViewer](https://www.g2.com/products/teamviewer/reviews) — 4.5/5 stars (3988 reviews)
- [Zoho Assist](https://www.g2.com/products/zoho-assist/reviews) — 4.7/5 stars (701 reviews)
- [RemotePC](https://www.g2.com/products/remotepc/reviews) — 4.7/5 stars (652 reviews)
- [Splashtop Remote Access](https://www.g2.com/products/splashtop-remote-access/reviews) — 4.8/5 stars (513 reviews)
- [ScreenConnect](https://www.g2.com/products/screenconnect/reviews) — 4.7/5 stars (503 reviews)
- [LogMeIn Resolve](https://www.g2.com/products/logmein-resolve/reviews) — 4.3/5 stars (468 reviews)
- [RealVNC](https://www.g2.com/products/realvnc/reviews) — 4.7/5 stars (439 reviews)
- [BeyondTrust Remote Support](https://www.g2.com/products/beyondtrust-remote-support/reviews) — 4.7/5 stars (388 reviews)
- [LogMeIn Rescue](https://www.g2.com/products/logmein-rescue/reviews) — 4.6/5 stars (209 reviews)
- [Devolutions Remote Desktop Manager](https://www.g2.com/products/devolutions-remote-desktop-manager/reviews) — 4.7/5 stars (199 reviews)

### Alternatives to ISL Online

- [TeamViewer](https://www.g2.com/products/teamviewer/reviews) — 4.5/5 stars (3988 reviews)
- [Splashtop Remote Access](https://www.g2.com/products/splashtop-remote-access/reviews) — 4.8/5 stars (513 reviews)
- [ScreenConnect](https://www.g2.com/products/screenconnect/reviews) — 4.7/5 stars (503 reviews)
- [RealVNC](https://www.g2.com/products/realvnc/reviews) — 4.7/5 stars (439 reviews)
- [BeyondTrust Remote Support](https://www.g2.com/products/beyondtrust-remote-support/reviews) — 4.7/5 stars (388 reviews)
- [Zoho Assist](https://www.g2.com/products/zoho-assist/reviews) — 4.7/5 stars (701 reviews)
- [RemotePC](https://www.g2.com/products/remotepc/reviews) — 4.7/5 stars (652 reviews)
- [LogMeIn Rescue](https://www.g2.com/products/logmein-rescue/reviews) — 4.6/5 stars (209 reviews)
- [LogMeIn Resolve](https://www.g2.com/products/logmein-resolve/reviews) — 4.3/5 stars (468 reviews)
- [NinjaOne](https://www.g2.com/products/ninjaone/reviews) — 4.7/5 stars (4316 reviews)

---
## Top Discussions

### AnyDesk

- Title: [Is AnyDesk really free?](https://www.g2.com/discussions/is-anydesk-really-free) — 5 comments
  > **Top comment:** "Yes"
- Title: [Is Anydesk better than Team Viewer?](https://www.g2.com/discussions/is-anydesk-better-than-team-viewer) — 5 comments, 3 upvotes
  > **Top comment:** "Yes it is. It's light, user friendly and easy to use and understand. "
- Title: [could not log into the remote computer this was my issue and sometimes serious issue.](https://www.g2.com/discussions/13087-could-not-log-into-the-remote-computer-this-was-my-issue-and-sometimes-serious-issue) — 4 comments, 1 upvote
  > **Top comment:** "You must verify that the AnyDesk software is installed and with the permissions to connect to the target computer, from where the connection is required..."
- Title: [AnyDesk or TeamViewer?](https://www.g2.com/discussions/12587-a-anydesk-o-teamviewer) — 3 comments, 2 upvotes
  > **Top comment:** "Anydesk very useful software for business part and handling side very user friendly. I recommended our every clients."
- Title: [What is AnyDesk used for?](https://www.g2.com/discussions/what-is-anydesk-used-for) — 2 comments, 1 upvote
  > **Top comment:** "it is mostly used for remote desktop support and using this you can share your screen with another person also you can allow another person to access your..."

### ISL Online

- Title: [How do you use file sharing in a normal support session?](https://www.g2.com/discussions/27017-how-do-you-use-file-sharing-in-a-normal-support-session) — 2 comments
  > **Top comment:** "on the top of the screen you have the option sharing file , as you click send file it will send the file while displaying the transfer and by default will..."
- Title: [Can I access unattended computers?](https://www.g2.com/discussions/can-i-access-unattended-computers) — 2 comments, 1 upvote *(includes official response)*
  > **Top comment:** "Yes, you can. ISL Online license includes remote support and remote access software. You can either connect with your client by giving them a session code or..."
- Title: [Is ISL Light secure?](https://www.g2.com/discussions/is-isl-light-secure) — 2 comments, 1 upvote *(includes official response)*
  > **Top comment:** "At ISL Online we’re obsessed with keeping your data safe and secure. Our information security management systems are based on the globally recognized ISO/IEC..."
- Title: [How many remote users can I support with one license?](https://www.g2.com/discussions/how-many-remote-users-can-i-support-with-one-license) — 2 comments, 1 upvote *(includes official response)*
  > **Top comment:** "With one license you can support an unlimited number of users, connect to an unlimited number of remote computers, install ISL Light on an unlimited number..."
- Title: [How does your pricing work?](https://www.g2.com/discussions/how-does-your-pricing-work) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "We offer a unique licensing model, which doesn’t limit the number of users, installations or clients you support. Each ISL Online license includes mobile..."

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/anydesk-vs-isl-online)