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Compare AnyDesk and HelpWire 
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At a Glance
Market Segments
Mid-Market (41.2% of reviews)
Small-Business (82.8% of reviews)
Entry-Level Pricing
$22.90
No pricing available
AnyDesk
Star Rating
(1,059)4.5 out of 5
Market Segments
Mid-Market (41.2% of reviews)
Entry-Level Pricing
$22.90
Browse all 4 pricing plansHelpWire
Star Rating
(30)4.8 out of 5
Market Segments
Small-Business (82.8% of reviews)
Entry-Level Pricing
No pricing available
Learn more about HelpWireSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that AnyDesk excels in its Multi-Monitor Support with a score of 8.9, allowing seamless navigation across multiple screens, while HelpWire, with a score of 9.1, is noted for its Multi-Session Handling, enabling users to manage several remote sessions simultaneously with ease.
- Reviewers mention that HelpWire's Quality of Support is particularly strong, scoring 9.4, which is higher than AnyDesk's 8.8, indicating that users find HelpWire's customer service more responsive and helpful when issues arise.
- G2 users highlight AnyDesk's Ease of Setup with a score of 9.3, making it a user-friendly option for those who need to get started quickly, whereas HelpWire, with a slightly higher score of 9.4, is praised for its intuitive interface that simplifies the onboarding process.
- Users on G2 report that HelpWire shines in File Sharing, achieving a score of 9.8, which is significantly higher than AnyDesk's 9.0, indicating that HelpWire provides a more efficient and reliable file transfer experience.
- Reviewers say that AnyDesk's Session Recording feature, scoring 9.0, is beneficial for training and quality assurance, but HelpWire's score of 8.7 suggests that while it offers this feature, it may not be as robust or user-friendly as AnyDesk's implementation.
- Users report that HelpWire's Device Enrollment feature, with a score of 9.5, is particularly effective for organizations needing to manage multiple devices, while AnyDesk's score of 8.8 indicates it may not be as comprehensive in this area.
Pricing
Entry-Level Pricing
AnyDesk
Solo
$22.90
Feature set for single-person companies.
- 1 licensed user
- Unlimited devices to connect to (Interactive Access)
- Up to 100 managed devices (Unattended Access)
HelpWire
No pricing availableFree Trial
AnyDesk
Free Trial is available
HelpWire
No trial information availableRatings
Meets Requirements
9.2
882
9.3
27
Ease of Use
9.3
893
9.4
28
Ease of Setup
9.3
182
9.5
21
Ease of Admin
9.0
139
8.1
7
Quality of Support
8.8
785
9.4
27
Has the product been a good partner in doing business?
8.7
126
9.5
7
Product Direction (% positive)
9.2
853
9.6
26
Features by Category
Administration
9.4
311
9.3
15
9.0
310
9.0
16
9.0
279
8.7
14
8.8
284
8.5
14
8.8
270
9.3
14
8.9
261
9.1
13
Maintenance
8.8
269
9.4
13
8.8
247
8.9
12
Communication
8.9
280
8.9
12
8.5
222
9.0
12
8.4
229
9.0
12
8.7
249
8.6
12
Security
8.9
267
9.4
13
8.9
258
9.2
12
Device Support
8.9
274
7.8
13
9.0
277
8.7
13
9.0
276
9.4
12
Performance
8.9
265
8.9
11
Administration
9.1
693
9.5
14
8.8
620
9.2
14
Feature Not Available
9.1
13
8.8
647
9.2
13
8.9
657
9.4
13
8.8
675
9.6
13
9.0
706
9.6
14
Platform
9.0
673
9.6
13
8.7
667
8.5
14
Feature Not Available
9.4
13
9.2
712
9.4
14
Security
Feature Not Available
9.5
13
Feature Not Available
9.4
13
Feature Not Available
9.5
13
Categories
Categories
Shared Categories
AnyDesk and HelpWire are categorized as Remote Desktop and Remote Support
Unique Categories
AnyDesk has no unique categories
HelpWire has no unique categories
Reviews
Reviewers' Company Size
AnyDesk
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
HelpWire
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
22.7%
Computer Software
13.1%
Computer & Network Security
4.3%
Marketing and Advertising
3.4%
Telecommunications
2.9%
Other
53.6%
Computer Software
13.8%
Writing and Editing
6.9%
Staffing and Recruiting
6.9%
Information Technology and Services
6.9%
Higher Education
6.9%
Other
58.6%
Discussions
Is Anydesk better than Team Viewer?
5 Comments
TF
AnyDesk has TCP-Tunneling. TeamViewer no.
Only the image quality of TeamViewer is better.Read more
could not log into the remote computer this was my issue and sometimes serious issue.
4 Comments
DB
Need to check remote machine network connectivity.... If issue in network connectivity it causes issues... Read more
HelpWire has no discussions with answers
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