# AnyDesk vs HelpWire Comparison
---
## AI Generated Summary
- **G2 reviewers report** that AnyDesk excels in providing a fast and stable remote connection, even in low-bandwidth situations. Users appreciate its lightweight interface, which makes remote support and file sharing seamless and efficient.
- **Users say** HelpWire stands out for its client management features, allowing users to easily segregate clients and maintain a full history of connections. This is particularly beneficial for those assisting less tech-savvy individuals, as it simplifies the support process.
- **Reviewers mention** that AnyDesk's implementation process is quick and intuitive, with many users highlighting how easy it is to set up and start using the software right away. This is a significant advantage for businesses needing immediate remote access solutions.
- **According to verified reviews** , HelpWire is praised for being a cost-effective alternative to other remote support tools, with users enjoying the absence of annoying disconnections and subscription pressures that often accompany other services.
- **Users highlight** that while AnyDesk offers robust features like file sharing without disrupting user activity, HelpWire provides a more user-friendly experience for those who require straightforward, uncomplicated remote support.
- **G2 reviewers note** that while AnyDesk has a higher overall satisfaction score, HelpWire's users report slightly better experiences in areas like support quality and product direction, indicating a strong commitment to user needs and feedback.



| | AnyDesk | HelpWire | 
|---|---|---|
| **Star Rating** | 4.5 out of 5 | 4.8 out of 5 | 
| **Total Reviews** | 1,101 | 30 | 
| **Largest Market Segment** | Small-Business (41.4% of reviews) | Small-Business (82.8% of reviews) | 
| **Entry Level Price** | $22.90 | No pricing available | 

---
## Top Pros & Cons

### AnyDesk

Pros:
- Ease of Use (29 reviews)
- Remote Control (16 reviews)

Cons:
- Connection Issues (9 reviews)
- Remote Access Issues (8 reviews)

### HelpWire

Pros:
- Reliable (2 reviews)
- Simplicity (2 reviews)

Cons:
- Connection Issues (1 reviews)
- Setup Difficulties (1 reviews)

---
## Ratings Comparison
| Rating | AnyDesk | HelpWire | 
|---|---|---|
  | **Meets Requirements** | 9.2 (918 reviews) | 9.3 (27 reviews) | 
  | **Ease of Use** | 9.3 (930 reviews) | 9.4 (28 reviews) | 
  | **Ease of Setup** | 9.3 (221 reviews) | 9.5 (21 reviews) | 
  | **Ease of Admin** | 9.0 (142 reviews) | 8.1 (7 reviews) | 
  | **Quality of Support** | 8.8 (816 reviews) | 9.4 (27 reviews) | 
  | **Has the product been a good partner in doing business?** | 8.7 (129 reviews) | 9.5 (7 reviews) | 
  | **Product Direction (% positive)** | 9.2 (884 reviews) | 9.6 (26 reviews) | 

---
## Pricing

### AnyDesk

#### Entry-Level Pricing

Plan: Solo

Price: $22.90

Description: Feature set for single-person companies.

Key Features:
- 1 licensed user
- Unlimited devices to connect to (Interactive Access)
- Up to 100 managed devices (Unattended Access)

[Browse all 4 editions](https://www.g2.com/products/anydesk/pricing)

#### Free Trial

Yes

### HelpWire

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

---
## Features Comparison By Category

### Remote Support

| Product | Score | Reviews |
|---|---|---|
| **AnyDesk** | 8.9/10 | 351 |
| **HelpWire** | 9.0/10 | 16 |

#### Administration

| Feature | AnyDesk | HelpWire | 
|---|---|---|
| **Screen Sharing** | 9.4 (322 reviews) | 9.3 (15 reviews) | 
| **File Sharing** | 9.0 (315 reviews) | 9.0 (16 reviews) | 
| **Session Recording** | 9.0 (282 reviews) | 8.7 (14 reviews) | 
| **Unattended Remote Access** | 8.8 (288 reviews) | 8.5 (14 reviews) | 
| **Multi - Session Handling** | 8.8 (275 reviews) | 9.3 (14 reviews) | 
| **Multi-Monitor Support** | 8.9 (262 reviews) | 9.1 (13 reviews) | 

#### Maintenance

| Feature | AnyDesk | HelpWire | 
|---|---|---|
| **Remote Reboot** | 8.9 (271 reviews) | 9.4 (13 reviews) | 
| **Remote Printing** | 8.8 (250 reviews) | 8.9 (12 reviews) | 

#### Communication 

| Feature | AnyDesk | HelpWire | 
|---|---|---|
| **Text Chat** | 8.9 (284 reviews) | 8.9 (12 reviews) | 
| **VoIP** | 8.4 (223 reviews) | 9.0 (12 reviews) | 
| **Video Conference Call** | 8.4 (230 reviews) | 9.0 (12 reviews) | 
| **Screen Annotations** | 8.7 (252 reviews) | 8.6 (12 reviews) | 

#### Security

| Feature | AnyDesk | HelpWire | 
|---|---|---|
| **Data Encryption** | 8.9 (269 reviews) | 9.4 (13 reviews) | 
| **Compliance** | 8.9 (260 reviews) | 9.2 (12 reviews) | 

#### Device Support

| Feature | AnyDesk | HelpWire | 
|---|---|---|
| **Mobile Device Access** | 8.9 (277 reviews) | 7.8 (13 reviews) | 
| **Multi-Platform Support** | 9.0 (281 reviews) | 8.7 (13 reviews) | 
| **Cross-Platform** | 9.0 (280 reviews) | 9.4 (12 reviews) | 

#### Performance

| Feature | AnyDesk | HelpWire | 
|---|---|---|
| **Reporting** | 8.9 (266 reviews) | 8.9 (11 reviews) | 

### Remote Desktop

| Product | Score | Reviews |
|---|---|---|
| **AnyDesk** | 8.9/10 | 856 |
| **HelpWire** | 9.4/10 | 14 |

#### Administration

| Feature | AnyDesk | HelpWire | 
|---|---|---|
| **Usage Information** | 9.0 (701 reviews) | 9.5 (14 reviews) | 
| **Integrations** | 8.8 (626 reviews) | 9.2 (14 reviews) | 
| **Diagnostics** | Feature Not Available | 9.1 (13 reviews) | 
| **Session Recording** | 8.8 (654 reviews) | 9.2 (13 reviews) | 
| **Session Transfer** | 8.9 (661 reviews) | 9.4 (13 reviews) | 
| **Unattended Access** | 8.8 (683 reviews) | 9.6 (13 reviews) | 
| **File Sharing** | 9.0 (720 reviews) | 9.6 (14 reviews) | 

#### Platform

| Feature | AnyDesk | HelpWire | 
|---|---|---|
| **Cross-Platform Access** | 9.0 (685 reviews) | 9.6 (13 reviews) | 
| **Mobile Device Access** | 8.7 (673 reviews) | 8.5 (14 reviews) | 
| **Applications Management** | Feature Not Available | 9.4 (13 reviews) | 
| **Remote Device Control** | 9.2 (742 reviews) | 9.4 (14 reviews) | 

#### Security

| Feature | AnyDesk | HelpWire | 
|---|---|---|
| **Remote Wipe** | Feature Not Available | 9.5 (13 reviews) | 
| **Device Management** | Feature Not Available | 9.4 (13 reviews) | 
| **Device Enrollment** | Feature Not Available | 9.5 (13 reviews) | 

---
## Categories
**Shared Categories (2):** [Remote Desktop Software](https://www.g2.com/categories/remote-desktop), [Remote Support Software](https://www.g2.com/categories/remote-support)




---
## Reviewer Demographics

### By Company Size

| Segment | AnyDesk | HelpWire | 
|---|---|---|
| **Small-Business** | 41.4% | 82.8% | 
| **Mid-Market** | 41.1% | 17.2% | 
| **Enterprise** | 17.5% | 0% | 

### By Industry

#### AnyDesk

- **Information Technology and Services:** 22.3%
- **Computer Software:** 13.6%
- **Computer & Network Security:** 4.1%
- **Marketing and Advertising:** 3.6%
- **Telecommunications:** 3.0%
- **Financial Services:** 2.9%
- **Consumer Services:** 2.3%
- **Education Management:** 2.3%
- **Hospital & Health Care:** 2.0%
- **Logistics and Supply Chain:** 1.9%
- **Other:** 41.9%

#### HelpWire

- **Computer Software:** 13.8%
- **Writing and Editing:** 6.9%
- **Staffing and Recruiting:** 6.9%
- **Information Technology and Services:** 6.9%
- **Higher Education:** 6.9%
- **E-Learning:** 6.9%
- **Accounting:** 3.4%
- **Apparel & Fashion:** 3.4%
- **Architecture & Planning:** 3.4%
- **Arts and Crafts:** 3.4%
- **Other:** 37.9%

---
## Alternatives

### Alternatives to AnyDesk

- [TeamViewer](https://www.g2.com/products/teamviewer/reviews) — 4.5/5 stars (4056 reviews)
- [Zoho Assist](https://www.g2.com/products/zoho-assist/reviews) — 4.7/5 stars (713 reviews)
- [RemotePC](https://www.g2.com/products/remotepc/reviews) — 4.7/5 stars (665 reviews)
- [ISL Online](https://www.g2.com/products/isl-online/reviews) — 4.6/5 stars (610 reviews)
- [Splashtop Remote Access](https://www.g2.com/products/splashtop-remote-access/reviews) — 4.8/5 stars (517 reviews)
- [ScreenConnect](https://www.g2.com/products/screenconnect/reviews) — 4.7/5 stars (504 reviews)
- [LogMeIn Resolve](https://www.g2.com/products/logmein-resolve/reviews) — 4.3/5 stars (469 reviews)
- [RealVNC](https://www.g2.com/products/realvnc/reviews) — 4.7/5 stars (439 reviews)
- [BeyondTrust Remote Support](https://www.g2.com/products/beyondtrust-remote-support/reviews) — 4.7/5 stars (388 reviews)
- [LogMeIn Rescue](https://www.g2.com/products/logmein-rescue/reviews) — 4.6/5 stars (209 reviews)

### Alternatives to HelpWire

- [TeamViewer](https://www.g2.com/products/teamviewer/reviews) — 4.5/5 stars (4056 reviews)
- [RealVNC](https://www.g2.com/products/realvnc/reviews) — 4.7/5 stars (439 reviews)
- [RemotePC](https://www.g2.com/products/remotepc/reviews) — 4.7/5 stars (665 reviews)
- [ScreenConnect](https://www.g2.com/products/screenconnect/reviews) — 4.7/5 stars (504 reviews)
- [Splashtop Remote Access](https://www.g2.com/products/splashtop-remote-access/reviews) — 4.8/5 stars (517 reviews)
- [Action1](https://www.g2.com/products/action1/reviews) — 4.9/5 stars (1150 reviews)
- [Zoho Assist](https://www.g2.com/products/zoho-assist/reviews) — 4.7/5 stars (713 reviews)
- [ISL Online](https://www.g2.com/products/isl-online/reviews) — 4.6/5 stars (610 reviews)
- [Syncro](https://www.g2.com/products/syncro/reviews) — 4.5/5 stars (534 reviews)
- [LogMeIn Resolve](https://www.g2.com/products/logmein-resolve/reviews) — 4.3/5 stars (469 reviews)

---
## Top Discussions

### AnyDesk

- Title: [Is AnyDesk really free?](https://www.g2.com/discussions/is-anydesk-really-free) — 7 comments
  > **Top comment:** "Yes"
- Title: [Is Anydesk better than Team Viewer?](https://www.g2.com/discussions/is-anydesk-better-than-team-viewer) — 5 comments, 3 upvotes
  > **Top comment:** "Yes it is. It's light, user friendly and easy to use and understand. "
- Title: [could not log into the remote computer this was my issue and sometimes serious issue.](https://www.g2.com/discussions/13087-could-not-log-into-the-remote-computer-this-was-my-issue-and-sometimes-serious-issue) — 4 comments, 1 upvote
  > **Top comment:** "You must verify that the AnyDesk software is installed and with the permissions to connect to the target computer, from where the connection is required..."
- Title: [AnyDesk or TeamViewer?](https://www.g2.com/discussions/12587-a-anydesk-o-teamviewer) — 3 comments, 2 upvotes
  > **Top comment:** "Anydesk very useful software for business part and handling side very user friendly. I recommended our every clients."
- Title: [What is AnyDesk used for?](https://www.g2.com/discussions/what-is-anydesk-used-for) — 2 comments, 1 upvote
  > **Top comment:** "it is mostly used for remote desktop support and using this you can share your screen with another person also you can allow another person to access your..."

### HelpWire

No discussions available for this product.

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/anydesk-vs-helpwire)