# AnyDesk vs Datto RMM Comparison
---
## AI Generated Summary
- **G2 reviewers report** that AnyDesk excels in **ease of use** , with many users highlighting its straightforward connectivity options. One user mentioned, "Easy connectivity, with remote options that are straightforward for a beginner to explain and use," making it a great choice for those new to remote access tools.
- **Users say** that Datto RMM stands out for its **reliability and strong remote management capabilities**. Reviewers appreciate the centralized dashboard that provides clear visibility into their environments, with one noting, "Its automation features save you time," which is crucial for efficient device monitoring and support.
- **According to verified reviews** , AnyDesk offers a **fast and stable connection** , even across long distances. Users have praised its performance, stating, "What I like most about AnyDesk is how fast and stable the connection is," which is essential for seamless remote work.
- **Reviewers mention** that Datto RMM's **automation tools** significantly enhance productivity, allowing users to manage devices without constant oversight. One user highlighted, "I haven't had to worry about agents failing to install on new devices," showcasing its reliability in deployment.
- **G2 reviewers report** that AnyDesk's **setup process** is notably quick and intuitive, with users appreciating the straightforward onboarding. A recent user remarked, "The setup is straightforward," which can be a major advantage for teams looking to implement remote access solutions swiftly.
- **Users say** that while AnyDesk shines in **screen sharing** and **file sharing** capabilities, Datto RMM offers superior **remote management features** that cater to small businesses. One Datto user noted, "It's super consistent and I know where everything is," indicating a strong organizational structure that aids in daily operations.



| | AnyDesk | Datto RMM | 
|---|---|---|
| **Star Rating** | 4.5 out of 5 | 4.5 out of 5 | 
| **Total Reviews** | 1,094 | 759 | 
| **Largest Market Segment** | Small-Business (41.4% of reviews) | Small-Business (62.6% of reviews) | 
| **Entry Level Price** | $22.90 | No pricing available | 

---
## Top Pros & Cons

### AnyDesk

Pros:
- Ease of Use (29 reviews)
- Remote Control (16 reviews)

Cons:
- Connection Issues (9 reviews)
- Remote Access Issues (8 reviews)

### Datto RMM

Pros:
- Ease of Use (85 reviews)
- Automation (58 reviews)

Cons:
- Remote Access Issues (36 reviews)
- Slow Performance (24 reviews)

---
## Ratings Comparison
| Rating | AnyDesk | Datto RMM | 
|---|---|---|
  | **Meets Requirements** | 9.2 (912 reviews) | 8.9 (661 reviews) | 
  | **Ease of Use** | 9.3 (923 reviews) | 8.8 (722 reviews) | 
  | **Ease of Setup** | 9.3 (213 reviews) | 8.7 (631 reviews) | 
  | **Ease of Admin** | 9.0 (141 reviews) | 8.9 (502 reviews) | 
  | **Quality of Support** | 8.8 (810 reviews) | 8.4 (598 reviews) | 
  | **Has the product been a good partner in doing business?** | 8.7 (128 reviews) | 9.0 (475 reviews) | 
  | **Product Direction (% positive)** | 9.2 (877 reviews) | 9.1 (655 reviews) | 

---
## Pricing

### AnyDesk

#### Entry-Level Pricing

Plan: Solo

Price: $22.90

Description: Feature set for single-person companies.

Key Features:
- 1 licensed user
- Unlimited devices to connect to (Interactive Access)
- Up to 100 managed devices (Unattended Access)

[Browse all 4 editions](https://www.g2.com/products/anydesk/pricing)

#### Free Trial

Yes

### Datto RMM

#### Entry-Level Pricing

No pricing available

#### Free Trial

Yes

---
## Features Comparison By Category

### Remote Monitoring & Management (RMM)

| Product | Score | Reviews |
|---|---|---|
| **AnyDesk** | N/A | N/A |
| **Datto RMM** | 7.9/10 | 582 |

#### Inventory Management - Remote Monitoring & Management (RMM)

| Feature | AnyDesk | Datto RMM | 
|---|---|---|
| **Device Management** | Not enough data | 9.2 (561 reviews) | 
| **Asset Management** | Not enough data | 8.8 (39 reviews) | 
| **ITIL Policy Compliance** | Not enough data | 7.9 (30 reviews) | 

#### Monitoring and Management

| Feature | AnyDesk | Datto RMM | 
|---|---|---|
| **Remote Monitoring** | Not enough data | 9.2 (560 reviews) | 
| **Asset Tracking** | Not enough data | 8.5 (533 reviews) | 
| **Application Deployment** | Not enough data | 8.5 (539 reviews) | 
| **Patch Management** | Not enough data | 8.6 (554 reviews) | 
| **Asset Tracking** | Not enough data | 8.5 (30 reviews) | 

#### IT Operations & Workflow - Remote Monitoring & Management (RMM)

| Feature | AnyDesk | Datto RMM | 
|---|---|---|
| **Workflow Management** | Not enough data | 8.7 (38 reviews) | 

#### Service Management

| Feature | AnyDesk | Datto RMM | 
|---|---|---|
| **Remote Access** | Not enough data | 8.8 (555 reviews) | 
| **Service Management (Issue Prioritization)** | Not enough data | 8.7 (40 reviews) | 
| **Ticketing** | Not enough data | 7.3 (33 reviews) | 

#### Agentic AI - Remote Monitoring & Management (RMM)

| Feature | AnyDesk | Datto RMM | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 7.3 (30 reviews) | 
| **Multi-step Planning** | Not enough data | 6.9 (28 reviews) | 
| **Cross-system Integration** | Not enough data | 7.8 (32 reviews) | 
| **Adaptive Learning** | Not enough data | 7.0 (27 reviews) | 
| **Natural Language Interaction** | Not enough data | 6.7 (25 reviews) | 
| **Proactive Assistance** | Not enough data | 6.7 (25 reviews) | 
| **Decision Making** | Not enough data | 6.7 (26 reviews) | 

### Remote Support

| Product | Score | Reviews |
|---|---|---|
| **AnyDesk** | 8.9/10 | 347 |
| **Datto RMM** | 7.7/10 | 484 |

#### Administration

| Feature | AnyDesk | Datto RMM | 
|---|---|---|
| **Screen Sharing** | 9.4 (320 reviews) | 8.7 (474 reviews) | 
| **File Sharing** | 9.0 (313 reviews) | 8.3 (476 reviews) | 
| **Session Recording** | 9.0 (282 reviews) | 7.2 (455 reviews) | 
| **Unattended Remote Access** | 8.8 (287 reviews) | 8.5 (467 reviews) | 
| **Multi - Session Handling** | 8.8 (273 reviews) | 8.5 (461 reviews) | 
| **Multi-Monitor Support** | 8.9 (262 reviews) | 8.6 (469 reviews) | 

#### Maintenance

| Feature | AnyDesk | Datto RMM | 
|---|---|---|
| **Remote Reboot** | 8.9 (271 reviews) | 9.1 (473 reviews) | 
| **Remote Printing** | 8.8 (249 reviews) | 7.1 (444 reviews) | 

#### Communication 

| Feature | AnyDesk | Datto RMM | 
|---|---|---|
| **Text Chat** | 8.9 (282 reviews) | 8.0 (460 reviews) | 
| **VoIP** | 8.5 (223 reviews) | 6.0 (431 reviews) | 
| **Video Conference Call** | 8.5 (230 reviews) | 5.9 (428 reviews) | 
| **Screen Annotations** | 8.7 (251 reviews) | 6.6 (431 reviews) | 

#### Security

| Feature | AnyDesk | Datto RMM | 
|---|---|---|
| **Data Encryption** | 8.9 (269 reviews) | 7.8 (439 reviews) | 
| **Compliance** | 8.9 (260 reviews) | 8.1 (447 reviews) | 

#### Device Support

| Feature | AnyDesk | Datto RMM | 
|---|---|---|
| **Mobile Device Access** | 8.9 (276 reviews) | 6.1 (437 reviews) | 
| **Multi-Platform Support** | 9.0 (280 reviews) | 7.6 (447 reviews) | 
| **Cross-Platform** | 9.0 (279 reviews) | 7.7 (447 reviews) | 

#### Performance

| Feature | AnyDesk | Datto RMM | 
|---|---|---|
| **Reporting** | 8.9 (266 reviews) | 8.2 (458 reviews) | 

### Endpoint Management

| Product | Score | Reviews |
|---|---|---|
| **AnyDesk** | N/A | N/A |
| **Datto RMM** | 7.0/10 | 265 |

#### Generative AI

| Feature | AnyDesk | Datto RMM | 
|---|---|---|
| **AI Text Summarization** | Not enough data | 7.0 (264 reviews) | 

### Endpoint Protection

| Product | Score | Reviews |
|---|---|---|
| **AnyDesk** | N/A | N/A |
| **Datto RMM** | N/A | N/A |

#### System Control

| Feature | AnyDesk | Datto RMM | 
|---|---|---|
| **Device Control** | Not enough data | Not enough data | 
| **Web Control** | Not enough data | Not enough data | 
| **Application Control** | Not enough data | Not enough data | 
| **Asset Management** | Not enough data | Not enough data | 
| **System Isolation** | Not enough data | Not enough data | 

#### Vulnerability Prevention

| Feature | AnyDesk | Datto RMM | 
|---|---|---|
| **Endpoint Intelligence** | Not enough data | Not enough data | 
| **Firewall** | Not enough data | Not enough data | 
| **Malware Detection** | Not enough data | Not enough data | 

#### Security Management

| Feature | AnyDesk | Datto RMM | 
|---|---|---|
| **Incident Reports** | Not enough data | Not enough data | 
| **Security Validation** | Not enough data | Not enough data | 
| **Compliance ** | Not enough data | Not enough data | 

### Remote Desktop

| Product | Score | Reviews |
|---|---|---|
| **AnyDesk** | 8.9/10 | 849 |
| **Datto RMM** | N/A | N/A |

#### Administration

| Feature | AnyDesk | Datto RMM | 
|---|---|---|
| **Usage Information** | 9.0 (699 reviews) | Not enough data | 
| **Integrations** | 8.8 (624 reviews) | Not enough data | 
| **Diagnostics** | Feature Not Available | Not enough data | 
| **Session Recording** | 8.8 (652 reviews) | Not enough data | 
| **Session Transfer** | 8.9 (660 reviews) | Not enough data | 
| **Unattended Access** | 8.8 (682 reviews) | Not enough data | 
| **File Sharing** | 9.0 (716 reviews) | Not enough data | 

#### Platform

| Feature | AnyDesk | Datto RMM | 
|---|---|---|
| **Cross-Platform Access** | 9.0 (684 reviews) | Not enough data | 
| **Mobile Device Access** | 8.7 (671 reviews) | Not enough data | 
| **Applications Management** | Feature Not Available | Not enough data | 
| **Remote Device Control** | 9.2 (737 reviews) | Not enough data | 

#### Security

| Feature | AnyDesk | Datto RMM | 
|---|---|---|
| **Remote Wipe** | Feature Not Available | Not enough data | 
| **Device Management** | Feature Not Available | Not enough data | 
| **Device Enrollment** | Feature Not Available | Not enough data | 

---
## Categories
**Shared Categories (1):** [Remote Support Software](https://www.g2.com/categories/remote-support)

**Unique to AnyDesk (1):** [Remote Desktop Software](https://www.g2.com/categories/remote-desktop)

**Unique to Datto RMM (3):** [Remote Monitoring & Management (RMM) Software](https://www.g2.com/categories/remote-monitoring-management-rmm), [Patch Management Software](https://www.g2.com/categories/patch-management), [Endpoint Management Software](https://www.g2.com/categories/endpoint-management)


---
## Reviewer Demographics

### By Company Size

| Segment | AnyDesk | Datto RMM | 
|---|---|---|
| **Small-Business** | 41.4% | 62.6% | 
| **Mid-Market** | 41.1% | 33.6% | 
| **Enterprise** | 17.5% | 3.9% | 

### By Industry

#### AnyDesk

- **Information Technology and Services:** 22.1%
- **Computer Software:** 13.6%
- **Computer & Network Security:** 4.2%
- **Marketing and Advertising:** 3.6%
- **Telecommunications:** 3.0%
- **Financial Services:** 2.9%
- **Consumer Services:** 2.4%
- **Education Management:** 2.4%
- **Hospital & Health Care:** 2.0%
- **Logistics and Supply Chain:** 1.9%
- **Other:** 41.9%

#### Datto RMM

- **Information Technology and Services:** 45.2%
- **Computer & Network Security:** 23.3%
- **Computer Networking:** 2.2%
- **Manufacturing:** 2.0%
- **Hospital & Health Care:** 2.0%
- **Financial Services:** 1.8%
- **Consulting:** 1.6%
- **Accounting:** 1.5%
- **Construction:** 1.5%
- **Computer Software:** 1.2%
- **Other:** 17.7%

---
## Alternatives

### Alternatives to AnyDesk

- [TeamViewer](https://www.g2.com/products/teamviewer/reviews) — 4.5/5 stars (3964 reviews)
- [Zoho Assist](https://www.g2.com/products/zoho-assist/reviews) — 4.7/5 stars (695 reviews)
- [RemotePC](https://www.g2.com/products/remotepc/reviews) — 4.7/5 stars (644 reviews)
- [ISL Online](https://www.g2.com/products/isl-online/reviews) — 4.6/5 stars (593 reviews)
- [Splashtop Remote Access](https://www.g2.com/products/splashtop-remote-access/reviews) — 4.8/5 stars (509 reviews)
- [ScreenConnect](https://www.g2.com/products/screenconnect/reviews) — 4.7/5 stars (501 reviews)
- [LogMeIn Resolve](https://www.g2.com/products/logmein-resolve/reviews) — 4.3/5 stars (468 reviews)
- [RealVNC](https://www.g2.com/products/realvnc/reviews) — 4.7/5 stars (438 reviews)
- [BeyondTrust Remote Support](https://www.g2.com/products/beyondtrust-remote-support/reviews) — 4.7/5 stars (385 reviews)
- [LogMeIn Rescue](https://www.g2.com/products/logmein-rescue/reviews) — 4.6/5 stars (207 reviews)

### Alternatives to Datto RMM

- [NinjaOne](https://www.g2.com/products/ninjaone/reviews) — 4.7/5 stars (4307 reviews)
- [TeamViewer](https://www.g2.com/products/teamviewer/reviews) — 4.5/5 stars (3964 reviews)
- [Atera](https://www.g2.com/products/atera/reviews) — 4.6/5 stars (1163 reviews)
- [Pulseway](https://www.g2.com/products/pulseway/reviews) — 4.6/5 stars (123 reviews)
- [N-able N-central](https://www.g2.com/products/n-able-n-central/reviews) — 4.4/5 stars (556 reviews)
- [Syncro](https://www.g2.com/products/syncro/reviews) — 4.5/5 stars (501 reviews)
- [ManageEngine Endpoint Central](https://www.g2.com/products/manageengine-endpoint-central/reviews) — 4.5/5 stars (1103 reviews)
- [Action1](https://www.g2.com/products/action1/reviews) — 4.9/5 stars (1045 reviews)
- [N-able N-Sight RMM](https://www.g2.com/products/n-able-n-sight-rmm/reviews) — 4.3/5 stars (348 reviews)
- [LogMeIn Resolve](https://www.g2.com/products/logmein-resolve/reviews) — 4.3/5 stars (468 reviews)

---
## Top Discussions

### AnyDesk

- Title: [Is AnyDesk really free?](https://www.g2.com/discussions/is-anydesk-really-free) — 5 comments
  > **Top comment:** "Yes"
- Title: [Is Anydesk better than Team Viewer?](https://www.g2.com/discussions/is-anydesk-better-than-team-viewer) — 5 comments, 3 upvotes
  > **Top comment:** "Yes it is. It's light, user friendly and easy to use and understand. "
- Title: [could not log into the remote computer this was my issue and sometimes serious issue.](https://www.g2.com/discussions/13087-could-not-log-into-the-remote-computer-this-was-my-issue-and-sometimes-serious-issue) — 4 comments, 1 upvote
  > **Top comment:** "You must verify that the AnyDesk software is installed and with the permissions to connect to the target computer, from where the connection is required..."
- Title: [AnyDesk or TeamViewer?](https://www.g2.com/discussions/12587-a-anydesk-o-teamviewer) — 3 comments, 2 upvotes
  > **Top comment:** "Anydesk very useful software for business part and handling side very user friendly. I recommended our every clients."
- Title: [What is AnyDesk used for?](https://www.g2.com/discussions/what-is-anydesk-used-for) — 2 comments, 1 upvote
  > **Top comment:** "it is mostly used for remote desktop support and using this you can share your screen with another person also you can allow another person to access your..."

### Datto RMM

- Title: [What can RMM see?](https://www.g2.com/discussions/what-can-rmm-see) — 2 comments
  > **Top comment:** "Datto RMM has insight into everything once you install the agents, Everything from computer specifications, activity logs,all the way up to being able to..."
- Title: [What is datto RMM used for?](https://www.g2.com/discussions/what-is-datto-rmm-used-for) — 2 comments
  > **Top comment:** "datto is used to manage computer networks. It allows to control the deployment of operating systems' patches and of application's updates. It also permits to..."

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/anydesk-vs-datto-rmm)