Compare AnyDesk and Cisco Webex Support 
At a Glance
Market Segments
Mid-Market (41.3% of reviews)
Enterprise (47.6% of reviews)
Entry-Level Pricing
$22.90
No pricing available
AnyDesk
Star Rating
(1,070)4.5 out of 5
Market Segments
Mid-Market (41.3% of reviews)
Pros & Cons
Entry-Level Pricing
$22.90
Browse all 4 pricing plansCisco Webex Support
Star Rating
(43)4.2 out of 5
Market Segments
Enterprise (47.6% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Cisco Webex SupportSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that AnyDesk excels in user satisfaction, boasting a significantly higher overall score compared to Cisco Webex Support. Users appreciate its flexibility, noting that it allows them to maintain effective workflows from anywhere, which is particularly valuable in remote work scenarios.
- According to verified reviews, AnyDesk's ease of use is a standout feature, with users highlighting its lightweight and portable nature. This makes it easy to transfer data and connect to devices remotely, enhancing day-to-day usability.
- Users say that Cisco Webex Support is reliable and easy to use, particularly for screen sharing and remote control. Reviewers mention that these features make troubleshooting fast and effective, which is crucial for support teams needing to resolve issues quickly.
- Reviewers mention that AnyDesk's implementation process is quick and intuitive, with many users praising the onboarding experience. This contrasts with Cisco Webex Support, which, while functional, may not offer the same level of seamless setup that some users desire.
- G2 reviewers highlight that Cisco Webex Support is particularly favored in enterprise environments, with features like meeting scheduling and breakout rooms being beneficial for educational engagements. However, AnyDesk's strong performance in mid-market segments shows its versatility across different business sizes.
- Users report that while Cisco Webex Support has a solid quality of support, AnyDesk's overall support experience is slightly lower rated. However, AnyDesk users appreciate its ability to provide integrated support solutions, especially during challenging times like the COVID-19 pandemic.
Pricing
Entry-Level Pricing
AnyDesk
Solo
$22.90
Feature set for single-person companies.
- 1 licensed user
- Unlimited devices to connect to (Interactive Access)
- Up to 100 managed devices (Unattended Access)
Cisco Webex Support
No pricing availableFree Trial
AnyDesk
Free Trial is available
Cisco Webex Support
No trial information availableRatings
Meets Requirements
9.2
894
8.6
24
Ease of Use
9.3
905
8.7
26
Ease of Setup
9.3
194
8.6
6
Ease of Admin
9.0
140
Not enough data
Quality of Support
8.8
796
8.8
22
Has the product been a good partner in doing business?
8.7
127
Not enough data
Product Direction (% positive)
9.2
864
7.1
24
Features by Category
Administration
9.4
320
9.2
6
9.0
313
8.9
6
9.0
282
8.6
6
8.8
287
Not enough data
8.8
273
Not enough data
8.9
262
Not enough data
Maintenance
8.8
271
Not enough data
8.7
249
Not enough data
Communication
8.9
282
9.7
6
8.5
223
Not enough data
8.4
230
9.3
5
8.7
251
9.0
5
Security
8.9
269
Not enough data
8.9
260
Not enough data
Device Support
8.9
276
9.3
5
9.0
280
9.3
5
9.0
279
9.0
5
Performance
8.9
266
Not enough data
Administration
9.0
695
7.8
6
8.8
620
9.2
6
Feature Not Available
Not enough data
8.8
649
8.9
6
8.9
657
9.2
6
8.8
676
8.3
5
9.0
711
9.2
6
Platform
9.0
675
9.0
5
8.7
668
Not enough data
Feature Not Available
Not enough data
9.2
725
9.3
5
Security
Feature Not Available
Not enough data
Feature Not Available
8.3
5
Feature Not Available
Not enough data
Categories
Categories
Shared Categories
AnyDesk and Cisco Webex Support are categorized as Remote Desktop and Remote Support
Unique Categories
AnyDesk has no unique categories
Cisco Webex Support has no unique categories
Reviews
Reviewers' Company Size
AnyDesk
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Cisco Webex Support
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
22.0%
Computer Software
13.4%
Computer & Network Security
4.2%
Marketing and Advertising
3.5%
Telecommunications
3.1%
Other
53.8%
Banking
9.5%
Education Management
9.5%
Telecommunications
7.1%
Financial Services
7.1%
Information Technology and Services
7.1%
Other
59.5%
Alternatives
Discussions
Is Anydesk better than Team Viewer?
5 Comments
TF
AnyDesk has TCP-Tunneling. TeamViewer no.
Only the image quality of TeamViewer is better.Read more
could not log into the remote computer this was my issue and sometimes serious issue.
4 Comments
DB
Need to check remote machine network connectivity.... If issue in network connectivity it causes issues... Read more
Cisco Webex Support has no discussions with answers
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