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Compare AnswerHub and Starmind 
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At a Glance
Market Segments
Small-Business (36.8% of reviews)
Enterprise (92.9% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
AnswerHub
Star Rating
(19)4.3 out of 5
Market Segments
Small-Business (36.8% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about AnswerHubStarmind
Star Rating
(14)4.8 out of 5
Market Segments
Enterprise (92.9% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
No pricing available
Learn more about StarmindSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that AnswerHub excels in its Single Sign-On (SSO) feature, scoring 9.4, which simplifies user access and enhances security. In contrast, Starmind achieves a perfect score of 10.0 in the same area, indicating a superior user experience for organizations prioritizing seamless access.
- Reviewers mention that AnswerHub's Knowledge Base is highly rated for its Q & A functionality, scoring 9.8, which facilitates effective knowledge sharing. However, Starmind also performs well with a score of 9.4, but users note that its Link Sharing feature is particularly strong, enhancing collaboration among team members.
- G2 users highlight that AnswerHub's Commenting System is robust, with a score of 9.0, allowing for effective communication within the platform. Starmind, on the other hand, receives a perfect score of 10.0 for the same feature, indicating that users find it more intuitive and user-friendly.
- Reviewers mention that AnswerHub's Notifications feature scores 9.0, which keeps users informed about updates and changes. In comparison, Starmind's notifications score slightly lower at 8.6, suggesting that users may find AnswerHub's system more effective for staying updated.
- Users on G2 report that AnswerHub's File Viewing capabilities score 8.3, which is decent but not exceptional. Starmind shines in this area with a score of 9.3, indicating that users appreciate its superior file handling and viewing experience.
- Reviewers mention that AnswerHub's Update Notifications score 8.3, which is helpful but could be improved. In contrast, Starmind's feature scores 9.3, suggesting that users find it more reliable and timely in keeping them informed about important updates.
Pricing
Entry-Level Pricing
AnswerHub
No pricing availableStarmind
No pricing availableFree Trial
AnswerHub
Free Trial is available
Starmind
No trial information availableRatings
Meets Requirements
8.8
18
8.7
14
Ease of Use
8.5
18
9.3
14
Ease of Setup
6.9
13
Not enough data
Ease of Admin
8.1
13
Not enough data
Quality of Support
8.2
17
9.2
11
Has the product been a good partner in doing business?
9.4
13
Not enough data
Product Direction (% positive)
8.6
17
7.3
13
Features by Category
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Knowledge Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Compliance
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customer Support
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Account Options
9.4
8
10.0
6
8.7
5
Not enough data
9.2
8
Not enough data
9.4
8
8.1
6
9.8
7
Not enough data
9.5
7
Not enough data
Q&A Tools
9.4
8
9.4
6
9.0
8
9.0
5
9.0
8
8.6
6
9.4
8
Not enough data
7.1
8
Not enough data
8.7
5
Not enough data
8.7
5
Not enough data
9.3
5
Not enough data
9.0
5
Not enough data
Knowledge Pages
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Knowledge Dissemination
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Knowledge Base
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Self-Service Experience
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Self-Service Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Customer Self-Service
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Knowledge Base
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
AnswerHub and Starmind are categorized as Knowledge Base and Q&A Platforms
Unique Categories
AnswerHub has no unique categories
Starmind is categorized as Contact Center Knowledge Base and Customer Self-Service
Reviews
Reviewers' Company Size
AnswerHub
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Starmind
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
36.8%
Telecommunications
15.8%
Retail
5.3%
Mechanical or Industrial Engineering
5.3%
Marketing and Advertising
5.3%
Other
31.6%
Insurance
21.4%
Chemicals
14.3%
Tobacco
7.1%
Real Estate
7.1%
Pharmaceuticals
7.1%
Other
42.9%
Alternatives
Discussions
AnswerHub has no discussions with answers
Is there an extract of the information that goes into starmind in the form of questions and answers?
1 Comment
Official Response from Starmind
Thank you for your question. Some of the key information extracted by Starmind from the questions and answers can be viewed in the "Experts" section. This...Read more
is it possible to show more personal information for the user's icon ?
1 Comment
Official Response from Starmind
This is good idea for improvement that we have just shared with the product team. They will revisit the existing solution and further user insights to make...Read more
Starmind has no more discussions with answers
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