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Compare AnswerHub and Bloomfire 
Featured Products
At a Glance
Market Segments
Small-Business (36.8% of reviews)
Mid-Market (52.8% of reviews)
Entry-Level Pricing
No pricing available
Contact Us 25 Users Per Year
AnswerHub
Star Rating
(19)4.3 out of 5
Market Segments
Small-Business (36.8% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about AnswerHubBloomfire
Star Rating
(513)4.6 out of 5
Market Segments
Mid-Market (52.8% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us 25 Users Per Year
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Bloomfire excels in user satisfaction, boasting a significantly higher overall score compared to AnswerHub. Users appreciate its strong search and discovery capabilities, which make finding information quick and intuitive.
- According to verified reviews, Bloomfire's implementation process is notably smoother, with users highlighting its user-friendly interface that requires minimal training. In contrast, some users find AnswerHub's setup to be more challenging, indicating a steeper learning curve.
- Reviewers mention that Bloomfire offers superior support quality, with a score that reflects its responsiveness and helpfulness. Users have praised the ease of support, while AnswerHub's support quality, although decent, does not match the high standards set by Bloomfire.
- Users say that Bloomfire's content contribution process is unmatched, allowing non-technical users to easily create and centralize content. This ease of use is a standout feature, whereas AnswerHub, while effective in collaboration, may not be as straightforward for content creation.
- Reviewers highlight that AnswerHub's gamification features, such as badges and reputation points, effectively encourage user engagement and community building. However, Bloomfire's focus on content discovery and user experience may appeal more to organizations prioritizing knowledge management.
- According to recent user feedback, Bloomfire's analytics capabilities are highly regarded, providing valuable insights into user interactions. This feature is particularly beneficial for organizations looking to optimize their knowledge-sharing processes, while AnswerHub's analytics may not be as robust.
Pricing
Entry-Level Pricing
AnswerHub
No pricing availableBloomfire
Team
Contact Us
25 Users Per Year
Single Team Access - For teams just starting out with knowledge management
- Quickly build content and capture expertise with intuitive authoring tools and automated deep indexing
- Find relevant answers and results instantly with Bloomfire’s AI-powered search and discovery engine
- Meet your team where they work to foster collaboration and effortlessly share knowledge
Free Trial
AnswerHub
Free Trial is available
Bloomfire
No trial information availableRatings
Meets Requirements
8.8
18
9.0
414
Ease of Use
8.5
18
9.1
417
Ease of Setup
6.9
13
8.8
179
Ease of Admin
8.1
13
8.9
157
Quality of Support
8.2
17
9.2
326
Has the product been a good partner in doing business?
9.4
13
9.1
144
Product Direction (% positive)
8.6
17
8.2
398
Features by Category
Content Management
Not enough data
9.6
9
Not enough data
9.5
7
Not enough data
9.6
8
Content Discovery
Not enough data
8.8
8
Not enough data
9.3
7
Not enough data
8.6
7
Not enough data
8.6
7
Not enough data
8.6
7
Not enough data
8.9
6
Generative AI
Not enough data
8.1
6
Not enough data
8.6
6
Administration
Not enough data
9.2
58
Not enough data
9.2
59
Not enough data
8.7
57
Knowledge Management
Not enough data
9.2
85
Not enough data
9.1
69
Not enough data
8.9
67
Compliance
Not enough data
9.1
61
Not enough data
8.9
57
Not enough data
9.0
55
Not enough data
8.7
53
Customer Support
Not enough data
8.9
85
Not enough data
8.8
74
Not enough data
8.7
65
Data Security
Not enough data
8.9
51
Not enough data
8.8
53
Not enough data
9.2
55
Not enough data
8.6
57
Administration
Not enough data
8.4
63
Not enough data
9.0
70
Not enough data
9.0
77
Generative AI
Not enough data
9.3
18
Account Options
9.4
8
9.5
87
8.7
5
8.8
61
9.2
8
9.2
67
9.4
8
9.4
75
9.8
7
9.4
91
9.5
7
9.7
84
Q&A Tools
9.4
8
9.4
93
9.0
8
9.4
99
9.0
8
9.4
99
9.4
8
Feature Not Available
7.1
8
9.4
64
8.7
5
9.0
26
8.7
5
9.4
23
9.3
5
9.3
25
9.0
5
9.5
25
Knowledge Pages
Not enough data
9.0
85
Not enough data
8.9
100
Not enough data
8.9
91
Not enough data
8.6
73
Not enough data
7.7
50
Not enough data
8.6
52
Knowledge Dissemination
Not enough data
9.0
91
Not enough data
9.1
99
Not enough data
9.4
109
Not enough data
9.2
106
Not enough data
9.1
60
Not enough data
8.7
50
Not enough data
9.1
55
Not enough data
8.3
46
Not enough data
8.5
53
Agentic AI - Knowledge Base
Not enough data
9.1
11
Not enough data
9.3
12
Not enough data
8.9
11
Knowledge Base
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
AnswerHub and Bloomfire are categorized as Knowledge Base and Q&A Platforms
Unique Categories
AnswerHub has no unique categories
Bloomfire is categorized as Contact Center Knowledge Base and Insight Engines
Reviews
Reviewers' Company Size
AnswerHub
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Bloomfire
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
36.8%
Telecommunications
15.8%
Retail
5.3%
Mechanical or Industrial Engineering
5.3%
Marketing and Advertising
5.3%
Other
31.6%
Computer Software
9.7%
Information Technology and Services
9.2%
Marketing and Advertising
6.6%
Insurance
5.7%
Education Management
4.5%
Other
64.3%
Discussions
AnswerHub has no discussions with answers
Is there a mobile version?
11 Comments
DA
Check out this small link to find more results to your question
https://go.rancah.com/vMWNRead more
Is Bloomfire mobile-friendly?
1 Comment
Official Response from Bloomfire
We have mobile apps for both iOs and Android.Read more
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