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Compare AnswerDash vs Talkus
See this
comparison of AnswerDash vs. Talkus
based on data from user reviews. AnswerDash rates 4.3/5 stars with 14 reviews. Talkus rates 4.7/5 stars with 12 reviews. Each product's score is calculated by real-time data from verified user reviews.

Pricing

 
Free Trial Unavailable
Free Trial
AnswerDash
Free Trial Unavailable
Talkus
Free Trial

Ratings

Meets Requirements
Meets Requirements
8.3
8.9
Ease of Use
Ease of Use
8.0
9.2
Ease of Setup
Ease of Setup
7.4
9.5
Ease of Admin
Ease of Admin
8.5
8.8
Quality of Support
Quality of Support
8.9
9.3
Ease of Doing Business With
Ease of Doing Business With
8.9
9.8
Product Direction (% positive)
Product Direction (% positive)
6.7
10.0
Meets Requirements
AnswerDash
8.3
Talkus
8.9
Ease of Use
AnswerDash
8.0
Talkus
9.2
Ease of Setup
AnswerDash
7.4
Talkus
9.5
Ease of Admin
AnswerDash
8.5
Talkus
8.8
Quality of Support
AnswerDash
8.9
Talkus
9.3
Ease of Doing Business With
AnswerDash
8.9
Talkus
9.8
Product Direction (% positive)
AnswerDash
6.7
Talkus
10.0

Features

Knowledge Share
Knowledge Base
AnswerDash
Not enough data available
Talkus
Not enough data available
Searchable Articles
AnswerDash
Not enough data available
Talkus
Not enough data available
Community Forums
AnswerDash
Not enough data available
Talkus
Not enough data available
Interactive FAQs & Forums
AnswerDash
Not enough data available
Talkus
Not enough data available
Interaction
Web Portals
AnswerDash
Not enough data available
Talkus
Not enough data available
Forum to Reponse
AnswerDash
Not enough data available
Talkus
Not enough data available
Tickets and Tagging
AnswerDash
Not enough data available
Talkus
Not enough data available
Live Chat
AnswerDash
Not enough data available
Talkus
Not enough data available

Reviewers' Company Size

Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
42.9%
83.3%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
28.6%
8.3%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
28.6%
8.3%
AnswerDash
Small-Business
42.9%
Mid-Market
28.6%
Enterprise
28.6%
Talkus
Small-Business
83.3%
Mid-Market
8.3%
Enterprise
8.3%

Reviewers' Industry

 
Marketing and Advertising
20.0%
Internet
25.0%
 
Information Technology and Services
20.0%
Logistics and Supply Chain
16.7%
 
Computer Software
13.3%
Marketing and Advertising
8.3%
 
Telecommunications
6.7%
Leisure, Travel & Tourism
8.3%
 
Printing
6.7%
Information Technology and Services
8.3%
 
Other
33.3%
Other
33.3%
AnswerDash
Marketing and Advertising
20.0%
Information Technology and Services
20.0%
Computer Software
13.3%
Telecommunications
6.7%
Printing
6.7%
Other
33.3%
Talkus
Internet
25.0%
Logistics and Supply Chain
16.7%
Marketing and Advertising
8.3%
Leisure, Travel & Tourism
8.3%
Information Technology and Services
8.3%
Other
33.3%

Reviews

Most Helpful Favorable Review
Most Helpful Favorable Review
Dan M.
Executive Sponsor in Printing

AnswerDash has all the features we needed in a contextual self-service support widget: • Help centre synchronisation – our Zendesk content was easy to sync with AnswerDash • Easy customisation tools – matching our brand colours and fonts was easy with...

Craig D.
Administrator in Logistics and Supply Chain

Such a clean and simple interface that users intuitively know how to use the chat facilities. Makes our support that much easier in the product.

Most Helpful Critical Review
Most Helpful Critical Review
Hannah G.
Administrator in Computer Software

I dislike that the integration between zopim and chat isn's as smooth as I would like. We have multiple website and set up has been very difficult and time consuming. We switched account managers 1 month in and our account rep is kind but not knowledgeable...

Brent R.
Administrator

No complaints on my end. I've had a few questions with customizing how the widgets act or look and have always gotten a quick response with helpful info. I'm excited to see the how they will keep improving as the company grows.

 
AnswerDash
Most Helpful Favorable Review
Dan M.
Executive Sponsor in Printing

AnswerDash has all the features we needed in a contextual self-service support widget: • Help centre synchronisation – our Zendesk content was easy to sync with AnswerDash • Easy customisation tools – matching our brand colours and fonts was easy with...

Most Helpful Critical Review
Hannah G.
Administrator in Computer Software

I dislike that the integration between zopim and chat isn's as smooth as I would like. We have multiple website and set up has been very difficult and time consuming. We switched account managers 1 month in and our account rep is kind but not knowledgeable...

Talkus
Most Helpful Favorable Review
Craig D.
Administrator in Logistics and Supply Chain

Such a clean and simple interface that users intuitively know how to use the chat facilities. Makes our support that much easier in the product.

Most Helpful Critical Review
Brent R.
Administrator

No complaints on my end. I've had a few questions with customizing how the widgets act or look and have always gotten a quick response with helpful info. I'm excited to see the how they will keep improving as the company grows.

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